In-room safe, desk, iron/ironing board, cribs/infant beds

Reviews of Quality Inn And Suites Dublin

2.5 out of 5
Quality Inn And Suites Dublin
3950 Tuller Rd, Dublin, OH

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 217 reviews" "
Rating 8 - Good. 85 out of 217 reviews" "
Rating 6 - Okay. 47 out of 217 reviews" "
Rating 4 - Poor. 29 out of 217 reviews" "
Rating 2 - Terrible. 15 out of 217 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I have stayed there previously, managers are very polite, rooms are clean and it is conveniently located. I especially like that they have breakfast at 6am on Sundays since I must leave early.
Stayed 1 night in Mar 2018

6/10 Okay

Debra

Disliked: Property conditions & facilities
Nothing impressive
Hotel is tired, needs good cleaning and paint job

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

pam

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Donald Woodfork, Nashville TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time
The staff was friendly and helpful.. I definitely will be booking again.
Stayed 1 night in Dec 2017

8/10 Good

Yuroba K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Debora L

Disliked: Property conditions & facilities
We stayed 2 nights. Had to ask for clean towels second day.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

domenic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Sloan

Stayed 1 night in Oct 2017

6/10 Okay

Mikaela

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Meh
The staff when we checked in was rather rude, and while they had free wifi it was so slow and unreliable that we had to use our phone's internet the whole time. Would not stay there again.
Stayed 1 night in Oct 2017

10/10 Excellent

Y MONETE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, decent stay
Hallway carpets could be replaced. Nice size room, clean, and friendly service. Nice free breakfast! Well worth the price!
Stayed 1 night in Sep 2017

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Satisfactory hotel
The room was clean and the front desk personnel were helpful. The hotel itself is dated and in need of some repair as, upon arrival, one of the door handles to the front door of the hotel was missing. The hallway carpets on the second floor have lifted and have a hump running down the middle of the carpet. Opening the blinds in my room revealed that the window frame wood on both windows has rotted. The hotel needs some repair but overall was satisfactory as the rooms and the bathrooms were clean and the breakfast was good.
Stayed 2 nights in Jul 2017

6/10 Okay

SHARON

Liked: Cleanliness
Disliked: Room comfort
There was 3 of us. .one had to sleep on pull out couch. It was very uncomfrontable. Room was only set up for two . It had a refrig and microwave. but not a kitchen of any kind ,
Stayed 1 night in Jul 2017

4/10 Poor

michael, Kannapolis, NC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A forgettable hotel.
My first impression was entering and seeing carpet that had been shampooed many times and had waves in it. I then entered the room where upon first glance seemed to be okay. However upon closer inspection the carpet was well worn. That night I slept in a bed that has seen better days. Overall I would have to say that I would not stay here again nor would I recommend this hotel until they do some much needed renovations.
Stayed 5 nights in Jul 2017

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Golf Club of Dublin
Front desk staff was awesome and friendly. Hotel was very close to our reason for being there (wedding at the Golf Club of Dublin), and there was a mall with ample restaurant choices very near by. Free breakfast was nice - I always enjoy the waffles. :-)
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good breakfast
Our room was clean and had quite a bit of space.
Stayed 1 night in Jun 2017

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay @ the Quality Inns & Suites was a very pleasant one. Will return in the future.
Stayed 1 night in Jun 2017

6/10 Okay

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2017

6/10 Okay

Tony, Cleveland

Liked: Cleanliness, staff & service
Convenient hotel
Good location. Convenient for a short family stay. Close to the zoo and restaurants.
Stayed 2 nights in Jun 2017

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Great no frills hotel! Great location, easy access to highways.
Stayed 1 night in Jun 2017

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable.
Loved how there were actually 2 bedrooms each with a queen bed and its own TV. Breakfast area small but breakfast was good with waffles, eggs, sausage, toast and more.
Stayed 1 night in Jun 2017

8/10 Good

RITA R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy check in, very heplfull staff, breakfast area always well stocked, good value for money
Stayed 3 nights in Jun 2017

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not to good
Crazy guy on first floor running around stalking, dog nearly bit my friend and the electrical was lose on alot of outlets

4/10 Poor

Hannah

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend
Our room was not cleaned and there were cob webs everywhere

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
I was able to have an early check in, what helped me a lot. Staff was helpful and the room was very spacious.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel very plain but neat and clean. Fairly new bathroom. Comfortable bed. Below average decor. Good breakfast. Restaurants nearby. Much road construction in the area.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hall carpet was wrinkled. Room had odds and ends type of furniture. Room was clean but dated.

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You Get What You Pay For
The staff were very friendly, and quick to respond to requests. There were more food selections at the free breakfast than I expected. The location was easily accessible off the highway, and close to many restaurants. I did have continual trouble with the internet connection; the TVs in the room were smaller than I expected, and the hallway carpeting showed evidence of possible past water damage? Air conditioning worked fine in the room. HATE the pillows; I've never seen such small pillows in a hotel room before. Not a good first impression, but didn't cause any problems. Overall, this property met my needs, at a basic but satisfactory level for the price paid.

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it
The rooms were a good size but the beds were not comfortable. The breakfast was not very good either, but it was convenient to shopping and restaurants.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was a bit run down. Quick overnight would be fine.

8/10 Good

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Carolyn , Ohio

Liked: Staff & service, room comfort
Good location, has the potential to be a nice hote
I booked a one night stay for myself, my child, and his dad after a day at the zoo. The location is very convenient, it is less than 10 minutes from the zoo but still far enough away from the interstate to be nice and quiet. The building has the potential to be a very nice hotel. Unfortunately, right now it is somewhat sub-par. The carpet in the hallway is stained and stretched out. There were small holes in the walls of our room, and a not -so-small hole in the closet and closet door. There were stains on the walls as well, and the tv was plugged in to a power strip that was hanging off the wall. The tv was nice, and the bathroom was decent as well. The staff were very nice and helpful, and the breakfast was delicious. All in all, I think I would stay there again, but I really hope they put some effort into fixing the place up.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JUDY K, US

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very basic
Pros- suite is large 2 room area and very clean. Cons- no one at front desk at check in. 2 customers already had been waiting when we got there. Had to use hotel phone to call the vacant front desk so someone would eventually answer and come to wait in us. Also when coming back to hotel around 10:00 PM, no one at front desk again. Not the safest entrance due to being unmanned. Even though the room had two sink areas, no towels at outside sink, not even a hand towel. No regular coffee in room, only decaf. When checking out, clerk could not give receipt as it was prepaid through Expedia. That was acceptable, however for some unknown reason, she needed my credit card to see my security code on the back. I had no charges during my stay and since it was already paid for, showing my card again made no sense. I have had credit cards breached in the past and am a little leery when a business says they need unnecessary info off my card.

8/10 Good

Kaylon, US

Liked: Room comfort
I like,having a suite plenty of room 2 tvs for people don't share the same kind of shows breakfast is pretty good the people at the desk are friendly and helpful
Response from Nash Kumar on Nov 16, 2016
Dear Kaylon, We at the Quality Inn & Suites would like to thank you for taking time to answer our survey. We are glad that you enjoyed your stay with us. We hope to see you again in the future soon. Thank you. Sincerely, General Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, affordable anc close to Interestate
clean room with a little bit of cigarette smell, a little bit outdated but everything works OK, nice they have 2 TV's so you can watch a movie while kids watch cartoons, quiet neighborhood, conveniently located close to main roads and less than 5 minutes to Interstate . We could not get to breakfast, we would stay again.
Response from General Manager on Oct 22, 2016
Dear Guest, We at the Quality Inn would like to thank you for taking time to answer our survey. We are glad that you enjoyed your stay here. We would like to apologize to you. People are not allowed to smoke in the rooms but they are allowed to smoke outside the property. There's a chance that there's a bit of smoke smell that followed them. We hope you could give us another try. Thank you. Sincerely, General Manager

4/10 Poor

Laurence

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Not such a great deal
This hotel seems to be owned by people that are just taking income, They are not reinvesting in the property, Example, Wallpaper coming off the walls, very old dirty carpeting, , Our room had cigarette burns on the carpet, The frame around the bathroom mirror was coming off, The room safe was not functional,, the front desk said they had sold the safes. Just generally a tired facility with no maintenance. I was disappointed.

8/10 Good

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
The hotel was great. We didn't spend a ton of time there as we were out shopping and celebrating a wedding, but it was comfortable, and we loved that the two beds were seperated by the bathroom which created some privacy.