Indoor spa tub

Reviews of Hotel Indigo Columbus Architectural Center, an IHG Hotel

3.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 611 reviews" "
Rating 8 - Good. 132 out of 611 reviews" "
Rating 6 - Okay. 22 out of 611 reviews" "
Rating 4 - Poor. 11 out of 611 reviews" "
Rating 2 - Terrible. 9 out of 611 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

olivia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greeted so nicely at the front desk and love the dog accommodations as well as prompt communication
Stayed 1 night in Mar 2024

6/10 Okay

Hanna

Travelled with group
Liked: Amenities
Disliked: Staff & service
Property seemed dingy around the edges. I stayed here when the space was new and it seems like now they haven’t done necessary improvements or maintenance. The pool was clean but there were no towels and everything was thrown about it seemed. The man who checked us in was not friendly at all.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay! Clean, friendly, convenient!
Stayed 1 night in Mar 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in downtown- nice, clean, convenient. Would definitely stay here again.
Stayed 1 night in Feb 2024

2/10 Terrible

Nicole

Stayed 2 nights in Feb 2024

10/10 Excellent

Chelsea, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property!!! Very fast check in!! Breakfast is made to order, restaurant style. It was very delicious. The room was very clean. Thick, clean blankets. Bathroom was spotless. Microwave and coffee maker in the room. Stand up shower. I loved it there and will return if I’m in the area. 😊😊… pool is just really small and hot tub even smaller.
Stayed 1 night in Feb 2024

2/10 Terrible

Adam

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My shower was cold.
Stayed 1 night in Feb 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Not much the hotel could do about this, but the wind made howling noise around our window. We stayed on the 4th floor. Then, Sunday morning, we were awakened by the cleaning staff yelling over the sound of their vacuum cleaners.
Stayed 2 nights in Feb 2024

8/10 Good

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hotel, clean and close to everything we traveled for. A little noisy from outside traffic and the when flushing the toilet it was super loud. Overall fairly priced and would stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Unique decor in the lobby and throughout entire hotel. The balcony in our presidential sweet was nice to have! 5 stars!
Stayed 1 night in Dec 2023

10/10 Excellent

Lesli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ill always stay here when in the Columbus area!
Stayed 1 night in Dec 2023

10/10 Excellent

AKIKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kinley

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cute dog who greets you is a sweet treat to this hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Cynthia L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

ashlee, Parkersburg

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel- different & pretty. nice pool. Cute rooms. A good stay!
Stayed 1 night in Nov 2023

10/10 Excellent

William

Stayed 1 night in Nov 2023

10/10 Excellent

Kelvin

Stayed 1 night in Nov 2023

10/10 Excellent

william j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were way too Soft for me
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed, quiet room. Very good breakfast. Perfect location in an interesting town.
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with family
Trip the hotel dog
I had an excellent stay. The staff was very friendly and professional. The rooms were spacious, clean and slept like a baby thru the night. I highly recommend this hotel. What I liked best of all is the hotel dog, TRIP! He’s adorable.
Stayed 2 nights in Nov 2023

10/10 Excellent

April

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the Perfect hotel for our girls trip!
Stayed 1 night in Nov 2023

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Colin, ARVADA

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay and enjoy downtown Columbus.
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It has a unique design. The room was nicely decorated and the bed and pillows were very comfortable. It was quiet.
Stayed 3 nights in Oct 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Columbus
We went to Columbus to get away for a few days. Its proximity to Brown County State Park and its rich architectural heritage drew us there. The hotel was fabulous. At checkin, they made sure we knew about the ethnic festival being held downtown. Room was terrific—spacious, bright and quiet. We could easily walk to restaurants, shops, and architectural sites downtown. The ethnic festival was a nice surprise. Loved Zaharakos Ice Cream parlor and its museum. Food in the hotel was quite good and they have an adventurous bar tender serving craft mixed drinks. We will stay there again!!
Stayed 2 nights in Oct 2023

8/10 Good

Kelly

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location but not a super great hotel
Reviews were great so I expected too much perhaps. The location was outstanding. The bed was comfortable (and really high, but we're tall). But the hot tub smelled mildewy (they were servicing it as we left, which is good), the shower took forever to get hot, but once it did, pressure was great, and I pulled out a clean hand towel to use and it was filthy. So, overall, a bit disappointed for the price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ashley

Beds were comfy, rooms were very clean. Would stay here again if in the area
Stayed 1 night in Oct 2023

8/10 Good

Katrina

Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean rooms (shower needs some grout), elevator was creaky and scary! Very expensive
Stayed 1 night in Sep 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Customer
Loved the easy access to downtown. It was clean and eveyine was friendly. I loved meeting Tripp the in house pet dog! I would definitely stay here again!!!
Stayed 1 night in Sep 2023

2/10 Terrible

Rena

Disliked: Cleanliness, property conditions & facilities, room comfort
Not at all what we expected
While the hotel is pleasant, the bed was so uncomfortable that we couldn't sleep at all Rooms needed serious upgrades, and maintenance attention It was sub-par for an IHG property and a very disappointing one time experience!
Stayed 1 night in Sep 2023

10/10 Excellent

Leslie

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ted

Travelled with family
-
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I did hear a train rolling by a couple of times at night.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JUST GREAT!!
We were visiting for my 65th Class Reunion from Columbus North High School. We loved our room... and the great breakfasts. Very comfortable bed and pillows. Excellent stay all the way around. Also enjoyed the resident doggie playing with its toys and chasing the ball in your beautiful lobby. Great, great! Will book again on any future trips to Columbus. Mary Beth (Beesley) Bott
Stayed 2 nights in Sep 2023

10/10 Excellent

Guenther

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
We had a great girls get-away this weekend. The beds were very comfortable. The hottub and the bar were very convenient. We loved the location since it was easy to walk to restaurants.
Stayed 2 nights in Sep 2023

10/10 Excellent

Helen

Stayed 1 night in Aug 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Beds were extremely too high.
Stayed 2 nights in Aug 2023

8/10 Good

Barry, New York

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood is nice and you can walk to several restaurant and coffee shops
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the mattresses - very comfortable. and the separation between the door and the beds.
Stayed 1 night in Jul 2023

10/10 Excellent

Burton

Stayed 2 nights in Jul 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great, whish hot tub was hotter
Stayed 1 night in Jul 2023