Exterior

Reviews of Holiday Inn Express & Suites Seymour, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 299 out of 493 reviews" "
Rating 8 - Good. 140 out of 493 reviews" "
Rating 6 - Okay. 29 out of 493 reviews" "
Rating 4 - Poor. 9 out of 493 reviews" "
Rating 2 - Terrible. 16 out of 493 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

donald

Parking
Stayed 8 nights in Mar 2024

10/10 Excellent

Mike

Travelled with family
Pristine! And comfortable! Love the breakfast as well. Always stay at a Holiday Inn Express when traveling!
Stayed 1 night in Mar 2024

2/10 Terrible

Alexis

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was terrible. Walls are paper thin. Just not a good experience
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy, Newaygo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great options for breakfast, timing was great 6-10. Able to eat and get right back on the road!
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An above average room in both size and design
Stayed 1 night in Mar 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Derek

Stayed 1 night in Dec 2023

8/10 Good

Judith

Stayed 1 night in Nov 2023

10/10 Excellent

Sabrina

Stayed 1 night in Oct 2023

8/10 Good

April

Stayed 1 night in Nov 2023

2/10 Terrible

Matthew

Business traveller
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023

8/10 Good

Kendra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be aware of Scammers!
Stay started off great until right before check out. Received call to our room stating the system went down and they needed to re-enter our information into the system. Gave name, address but I felt uncomfortable giving my credit card info. Stated I would give my information to front desk. He got very upset then cussed me out. Called front desk and come to find out it was a scammer they transferred to our room. Very confusing as to how he knew what room to ask for, it was 10am on a Monday and there were only a few people left to check out with 3 floors of rooms. Seems as if someone who works there was working with him on what room to ask for, if we were still in room, etc. Be Aware!
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
A bar on premises
Stayed 2 nights in Oct 2023

10/10 Excellent

CORINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Called for an earlier check-in Lara very nice and made it happen!
Stayed 2 nights in Oct 2023

10/10 Excellent

Landon

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful! Room is clean and comfortable!
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Amenities
Excellent in every category. Enjoyed the stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Terry

Stayed 1 night in Sep 2023

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Very helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Carol, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Looks new. Clean. Good buffet and coffee. Have stopped here multiple times.
Stayed 1 night in Sep 2023

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very comfortable. The ladies who were in the lobby checking us in were very nice and friendly and personable. We enjoyed the breakfast... especially the pancake maker. I would definitely recommend and I would definitely stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRont desk very helpful with check in process
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
The hotel was very clean and up to date. The bed and pillows were very comfortable. There were plenty of towels for our family of three. We were impressed with the bottles of Dove shampoo, conditioner, body wash, lotion and hand soap. Definitely recommend this location!
Stayed 1 night in Aug 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean Quiet
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Calin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clear case of policy not people
Pre booked my room innadvance had the email and confirmation number.. and becuase i didnt have my photo ID... now im mot say it wouldnt be done but come on now of i wentbto all the trouble to steal someone id phone the code to unlock ir phone the get a room in ur name o feel like maybe i deserve the room for effort...jk but it would all be fine sure ur just doing ir job oh wait ur reservation has a no refund pollicy... so bame there 180 flippin plus dollars im guess takin on the chin... so ya enjoy hotels .com.
Stayed 1 night in Jul 2023

10/10 Excellent

Tetiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, super comfy sleep and nice breakfast
Stayed 1 night in Jul 2023

8/10 Good

Linda

Stayed 1 night in Jul 2023

8/10 Good

John

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay Review
Room was comfortable and clean. I prefer bar soap and a showerhead on the wall, though. Breakfast was delicious. I didn't get a chance to use one of my possible discount cards when I made the reservation online.
Stayed 1 night in Jun 2023

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
Staff super kind and helpful from the front desk extended to the kitchen staff, and housekeeping. Breakfast had fun choices and was delicious! Lawn care and yard work well maintained and looked nice on the outside as well. Fly only issue comes from some out dated things, pool looked kind of dirty and the carpeted area kind of give off a smell as if they weren’t cleaned in a while. Besides that great stay for a smaller city!
Stayed 2 nights in Jun 2023

10/10 Excellent

Catrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Alexandrea

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Receptionist was great. Loved the bed and shower!
Stayed 1 night in May 2023

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was as described. Bed is always comfortable here. Room was clean. Complimentary waters is always a plus:).
Stayed 1 night in May 2023

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean. Felt safe
Stayed 1 night in Apr 2023

10/10 Excellent

Angela

Stayed 1 night in Apr 2023

10/10 Excellent

Sarah

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
They staff were incredibly friendly and the room and lobby were very clean. Very positive stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Carly

Stayed 1 night in Mar 2023

10/10 Excellent

sandra

Stayed 2 nights in Mar 2023

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No hotel was very nice. And the staff were very friendly and ready to help you in anyway.
Stayed 1 night in Mar 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Feb 2023

10/10 Excellent

LaVay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick stay.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Ronnie

Stayed 1 night in Feb 2023