Ratings based on 561 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom wv

stayed there for the Eqine Affair

Posted 14-Apr-2015
Pros: very clean staff super nice, hotel in seemed like its a very safe place felt real secure.nice breakfast buffet.
Cons: a little noisy at times
Location: state fair near by and the zoo ,lots of shopping places
staff very friendly,hotel real nice ,we stayed there a few times now. only bad thing was a lot of noise after 10pm we stayed on 7th floor was a lot of door slamming other than that this hotel is top notch...
4 out of 5
Recommended
for Everyone
by A verified traveller

Training classes and brought family along

Posted 4-Apr-2015
Hotel management was wonderful! Room was nice, spacious and at a great price. Only negative was pull out coach. It was basically shredded and not supportive for small children?
3 out of 5
Recommended
for Everyone
by A verified traveller

not as nice as it has been in the past

Posted 30-Mar-2015
Pros: food was good, front desk people awesome
Location: ohio state
maid did not clean our room one night and could not get the room warmed up, it was in 60's all weekend. water tasted terrible.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ohio

Posted 29-Mar-2015
Staff was great. Bed was very comfortable. Cheer competition guests were loud and annoying but the staff tried to help out with security walking around to stop the ding- dong dash that occurred multiple times. If we slept in the bedroom with the door closed it cut down on noise.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cleveland

Overnight get away

Posted 15-Mar-2015
Pros: Manager's reception, breakfast omelette make to order and condition and layout of room.
Cons: Elevators
Location: Between Polaris and Easton.
Decided to do an overnight stay in Columbus for my wife's birthday. Check-in was quick and the room was well appointed and clean. Only drawback was elevators were slow, but mostly that was due to large group of kids staying at the hotel. Breakfast was very good.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Fort Wayne, IN

Great place to stay!

Posted 25-Feb-2015
Really enjoyed the hotel. The managers reception when we first got there was very good. Had a few drinks and some snacks. The room was very spacious and clean. Morning breakfast was very good. For the price I will make this hotel are hotel of choice in Columbus.
3 out of 5
by A verified travellerfrom Southern Ohio

Almost a wonderful evening

Posted 23-Feb-2015
Our stay started out wonderfully. The room was clean and exactly as it appeared on the website. So, no surprises there. As a bonus the hotel offered complimentary cocktails and snacks in the lobby area, which was nice. However, later on in the evening we tried to take our children to the pool area and it appeared to be acting as a baby sitter for those parents who were enjoying much amenities. The children at the pool were out of control; jumping and splashing our kids. Also, my husband and I, along with a few other adults were unable to enjoy the hot tube due to all of the children in it. Once hotel staff came into the area to remind guest of the rules, but once they were out of the room the behavior continued. That same night a birthday party that was staying in the neighboring room was beyond obnoxious all through the night. We placed two calls to the front desk, and were only successful on the third attempt at 3:00 am to quiet the noise. After the horrible evening, I will say this, the complimentary breakfast offered by the hotel in the morning had several options. My entire family was very pleased. Nevertheless, the experience was not worth the meal. I would not reccomend this particular hotel to families with children, or anyone that enjoys a quiets night sleep.
3 out of 5
by A verified traveller

Posted 18-Feb-2015
The hotel is dated and the room just overall was tired and not particularly clean. I checked in late and the front desk sent me initially to the wrong room. The breakfast buffet was nice.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom OH

Business trip

Posted 7-Feb-2015
My only complaint was the thin walks and highway noise.
4 out of 5
Recommended
for Everyone
by A verified traveller

Ok Stay

Posted 3-Feb-2015
The hotel was ok. Room was very hot, air conditioner would not turn on. Finally resorted to opening the window (12 degrees outside).