Note fondée sur 998 évaluations vérifiées
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 27 mars 2024
Managers reception was nice touch to say thank you for your business. Breakfast was amazing. Staff friendly & helpful.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Customer Service, Gestion de l’hôtel
Lacey, thank you for your wonderful remarks about your stay at Embassy Suites Columbus Dublin. We're thrilled to know you found our manager's reception and breakfast to your liking. It's also heartening to hear about the hospitality you experienced from our team members. We appreciate your business and look forward to serving you again in the future.
par un voyageur vérifié de Grosse Ile
Publié le 7 mars 2024
We stay here once a year. Overall a nice stay.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Customer Service, Gestion de l’hôtel
Mauro, it's wonderful to hear that you return to Embassy Suites Columbus Dublin annually for a pleasant experience. We eagerly anticipate your next visit.
par un voyageur vérifié
Publié le 1 mars 2024
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Marlene, thank you for choosing Embassy Suites Columbus Dublin for your stay. It's wonderful to hear that your experience was positive. We certainly hope to serve you again on your next trip. Safe travels!
par un voyageur vérifié
Publié le 26 févr. 2024
The Hotel's architecture and included amenities were great. They had a complimentary Snacks and Drinks social every night for guests, and the included breakfast was the best I've had at a hotel in ages.
However, due to the previous nights guests, the Pool was "Temporarily closed" and, while the staff was very friendly, they continuously gave us incorrect information about when the pool area would be cleaned, so we never got to swim while we were there. We were told several times that it'd be open at "X" time, and it never was, and we just became the next shifts problem.
Overall, it was a good visit and we'll be staying here again in the future. Just be sure that there isn't a cheerleading competition being held nearby before booking, if you want to swim.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Customer Service, Gestion de l’hôtel
Your appreciation of the Embassy Suites Columbus Dublin's architecture, daily gatherings, and breakfast delights us. We certainly strive to create a wonderful atmosphere and memorable experience.We regret the inconvenience encountered regarding the pool area's accessibility during your stay. Our team members diligently work to keep our amenities in stellar condition, and we apologize for any miscommunication that posed a challenge for a fulfilling experience. We definitely aim to ensure a smoother coordination next time.Knowing you're considering another stay with us brings joy to our hearts. We look forward to your next visit, hopefully with an open swimming pool ready for you!
par un voyageur vérifié
Publié le 25 févr. 2024
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Kristen, it's terrific to see your perfect score for Embassy Suites Columbus Dublin. We're very grateful for your trust in our accommodation and services. Your support is highly appreciated, and we look forward to your next visit.
par un voyageur vérifié
Publié le 11 févr. 2024
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the fantastic rating, Grace!It's outstanding we could exceed your expectations during your stay at Embassy Suites Columbus Dublin. We're all looking forward to your next stay with us.
par un voyageur vérifié
Publié le 28 janv. 2024
My only complaint is that the pillows are very thick and uncomfortable. The hotel is very nice!
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Customer Service, Gestion de l’hôtel
Nadia, it's pleasing to hear that you enjoyed your stay at Embassy Suites Columbus Dublin! Noted on the pillow issue, we appreciate your preference for comfort. We're continuously working on improving guest experiences, and your feedback will signficantly help our team. Looking forward to welcoming you back.
par un voyageur vérifié
Publié le 27 janv. 2024
I loved the layout of the suite, and all the shower gel lotion, shampoo creamer that was in the shower on hooks was so nice to have everything there for you. And in the morning the chef made us omelettes that were fantastic the layout of the hotel with the glass elevator was so cool.
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Customer Service, Gestion de l’hôtel
Tori, thank you for sharing your fantastic experience at Embassy Suites Columbus Dublin. We're thrilled you loved the carefully arranged suite amenities, and the chef-prepared omelettes added a delightful touch to your mornings. It's great to hear that our unique elevator design caught your eye too. We can't wait to welcome you back for another wonderful stay.
par un voyageur vérifié de Hostetter
Publié le 25 janv. 2024
Commentaires de Gestion de l’hôtel
20 mars 2024 par Customer Service, Gestion de l’hôtel
Morris, thank you for choosing Embassy Suites Columbus Dublin and for leaving such a high rating. We're thrilled that you had an excellent experience and look forward to welcoming you back in the future.
par un voyageur vérifié
Publié le 24 janv. 2024
Great place to stay the people are very nice. The only thing was that I booked the room four people and accessible. The room was not and was only set up for two people. It was my daughter's birthday so I didn't say anything, but it was disappointing.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Customer Service, Gestion de l’hôtel
Vincent, we're happy to learn that you found Embassy Suites Columbus Dublin a great place to relax and our team members were courteous. We understand there were concerns regarding the room setup, and we appreciate your patience. In the future, feel free to voice any issues immediately and we will do our utmost to rectify any issues to ensure a more enjoyable stay. We hope to see you and your family again for another memorable visit.