Standard Room, 1 Queen Bed, Non Smoking

Reviews of Econo Lodge Worthington

2 out of 5
Econo Lodge Worthington
50 E Wilson Bridge Rd, Columbus, OH

Reviews

6.2
Rating 10 - Excellent. 88 out of 751 reviews" "
Rating 8 - Good. 219 out of 751 reviews" "
Rating 6 - Okay. 207 out of 751 reviews" "
Rating 4 - Poor. 101 out of 751 reviews" "
Rating 2 - Terrible. 136 out of 751 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Feb 2024

2/10 Terrible

Spontane

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely Horrible
Stayed 2 nights in Jan 2024

10/10 Excellent

Jianqiu

Liked: Cleanliness, staff & service, property conditions & facilities
I like the wood floor. Better to have a comforter. It is a little cold during the night if the heater is off.
Stayed 2 nights in Jan 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in this place
Stayed 1 night in Jan 2024

2/10 Terrible

Denval

Liked: Cleanliness
Disliked: Staff & service
The lady at the front desk was the worst human being I've ever encountered.
Stayed 2 nights in Dec 2023

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever!!!!
The worst service ever. Got kicked out before i could even stay cuz i let my step daughter (who lived over an hour away) change before we went to eat. Rude lady just kept saying no visitors & would let us explain . She claim she was going to refund 1 night but as rude as she was i’m not holding my breath. i was visiting from over 800 miles away and had to scramble to find a new room for that night.
Stayed 2 nights in Nov 2023

4/10 Poor

Sarah

Stayed 3 nights in Nov 2023

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent room for the price. Would stay again.
Stayed 1 night in Nov 2023

2/10 Terrible

Bridget

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was horrible and very rude. Im disabled and have a hard time with steps. Very rude and started to argue with me that they're full. The place was empty. I will never stay here again. The floor in the room was disgusted dirty.
Stayed 1 night in Nov 2023

2/10 Terrible

Robby

Stayed 2 nights in Nov 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Good value for the money
Stayed 3 nights in Sep 2023

8/10 Good

melissa, polk

Liked: Cleanliness, staff & service
its being close to freeways
Stayed 3 nights in Sep 2023

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities
Quiet, clean hotel that was good for the money paid
Stayed 2 nights in Aug 2023

8/10 Good

Lauryn

Stayed 1 night in Aug 2023

4/10 Poor

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
They gave me a second floor room, with no elevator. I have a bad knee which I told them about, and the front desk lady just stared at me. I was the only car in the parking lot, and she said there weren’t any rooms. My key card stopped working three times while I was there as well. It would have been nice to be accommodated for my request.

2/10 Terrible

KWAME

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor and unsanitary service and rooms.
The receptionist was very mean and very unprofessional. She was really rude to me the first night and the next day which made me complained to her but she could care less. I decided to move to another hotel today, whose services were courteous and welcoming..... Never will recommend anyone...sheets and rooms were very dirty.
Stayed 1 night in Jul 2023

4/10 Poor

Ronald

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Part of room had no electric next morning, and no one at desk to report it. No one at desk couple times first day. No coffe in morning. No seating in room and very inexcessable. Seemed dangerous. Needs inspection to help them with these problems
Stayed 1 night in Jul 2023

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean and unsafe. Avoid at all costs.
This absolute WORST hotel I’ve ever been in. Dead bugs all over the room and in the air conditioner. Dimly lit hallways. Floorboards in my room literally rotting. Questionable stains on various surfaces. The photos in the listing were not of this property. Absolute hole of a place. Avoid at all costs.
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I would give this place zero stars if it would let me. This was the most terrible hotel experience in my 15 years of travel. I never leave reviews but this place was so terrible I feel the need to warn people. No breakfast No pool despite the advertisement. Didn’t get the room or beds we paid for. Asked for towels for me and my wife to shower and the owner said no. It was such a terrible experience I filed a dispute with my bank
Stayed 8 nights in Jul 2023

2/10 Terrible

Tessa

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Lady at the front desk very rude barely talks acts like youre inconveniencing her and all we was doing was checking in. We had a prepaid reservation for two rooms for two days and on the secend day was locked out of our rooms with three kids under the age of 3 upstairs the key let us in the building but not the rooms. And we had to pay $100 for a deposit just to get into our rooms after we had stayed one night already. Then when we finally did get into the rooms the electric was off and we had to go back to the office for them to turn it back one claimed to be housing keeping bur didnt even change the trash or anything didnt touch the beds or the bathroom. I Highly recommend staying anywhere but here horrible experience rude staff unkept rooms no free breakfast as advertised i will never stay her again and advise anyone considering to just go somewhere else i wish i could give this hotel 0 stars
Stayed 2 nights in Jun 2023
Response from BOB P[ATEL on Jun 26, 2023
FUK YOU

2/10 Terrible

Ashleigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude Front Desk Lady
We had the worst experience with the front desk lady. I booked online, and showed up. She asked me for my ID, and I gave her my passport. She said absolutely not, it has to be a driver's license. They don't take passports. She wouldn't answer any questions. She just held a paper in front of my face that said, "I need your ID." Finally I gave her a paper with my address on it that I dug up. She asked for my credit card, then told me she doesn't take Fifth Third bank. She also threatened to call the cops on me if we smoked in the room, when I have never smoked in my life. It was bizarre. She wouldn't let me stay there, but wouldn't refund me. Luckily, hotels.com got my refund for me. Avoid at all costs.
Stayed 1 night in Jun 2023

2/10 Terrible

Ralph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t usually do reviews. However, making an exception to warn off anyone from considering staying here. Truly a dump. The front desk person is laughably unhelpful, rude, sarcastic and bitter.
Stayed 2 nights in Jun 2023

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Econo Lodge in Worthington OH
The hotel was nice. It had comfortable beds and pillows and everything seemed clean. However, it was advertised that they had breakfast but they did not, not even coffee.
Stayed 1 night in May 2023

2/10 Terrible

Natasha

Travelled with family and small children
Disliked: Staff & service
CUSTOMER SERVICE WAS HORRIBLE!!!! THE WORST I'VE EVER HAD TO ENDURE!!!! DID NOT MAKE ME AND MY FAMILY FEEL COMFORTABLE AT ALL!!! SERVICE AGENT A DESK WAS VER DISRESPECTFUL, WAS NOT POLITE AT ALL. THE ROOMS WAS VERY VERY SMALL!! DID NOT HAVE ACCESS TO WI-FI !! JUS AN HORRIBLE EXPERIENCE!! I WOULDN'T RECOMMEND THIS PLACE TO ANYONE!!!! IF I WAS ABLE TO GET MY MONEY BACK I WOULD HAVE AND WENT TO A DIFFERENT HOTEL.
Stayed 1 night in May 2023
Response from tina patel on May 19, 2023
she send son in office checking out she need to checking out not son come to the office i am doing my job what she doing i did not check out form the room she need to come to the office and pologes deshcark thank you give good rate econolodge

2/10 Terrible

patricia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was horrible. It was ran down and dirty. I didn't expect much but this, no. Still had clothes from last guest in the drawer, burn holes in the blanket and what ever that was on top of the bed. The lady in the ofc was rude and then completely disappeared after check in. She was talking about other guests in front of them as if they didn't hear every word she said. I would not recommend staying here. I'm still praying I don't end up with bed bugs!!
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Niyaz

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the lodge 2 1 kid. It’s 10.30pm while reached the lodge. The owner(lady) was so rude and didn’t responded to the questions and didn’t allowed me to call Expedia regarding the bookings. She was so immature in handling the customers and doesn’t even bother about informing about the room location. When I called her over the phone, she lift the phone call and disconnected. I was trying couple of times to get to know about the room numbers. I believe, she is not normal on his behavior. It’s our fault, to book the room without reading the comments in google. She even threatened, she can cancel the bookings. Regretted for booking the lodge for the family. Not recommend - Zero stars especially when staying with family.
Stayed 1 night in Apr 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Dated but clean
As others have noted, the front desk clerk lacks a personality. I only interfaced with her for check in which went as expected. The hotel is in need of a remodel and I understand that is in the works. I could not get a first floor room due to remodeling yet I could not see any evidence of work being done. The hallways smell a little mothball-y but the room was fine. Besides being dated the room was very clean and very comfortable. I slept well and would stay there again at this price.
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
Huge no frills..
First thing the lady working was super unfriendly..which after I read other reviews..they said the same. One good thing we got there early..and check in wasnt until 4pm..but we were able to check in early. We read on the website that you can pay $50 to have a later check out time. But she told us no when we asked. The room was ok..there was no soap for bathroom to wash hands. The room also has a fridge..that it doesnt show on the site. It was worth the cost..def would not use again.
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Do better
Stayed here several times in the past with no issues. However, this time was different. Room was clean, but the front desk staff was rude and disrespectful multiple occasions to me and was unfriendly. Wi-fi never worked. Will not be staying here again. Would not recommend.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
so so stay
No breakfast offered due to pandemic, which is a crock at this point being as the pandemic has been declared over by the president. beds are average in terms of comfort. shower head is at a height that you have to squat down to use if you are over 5'6". other than that it was a decent place
Stayed 3 nights in Mar 2023

2/10 Terrible

Bryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no breakfast as advertised.. the lady working is very rude.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Reception lady has a rude and nasty demeanor, I decided against staying just based on my interactions with her during check in, they refused to refund and Expedia also refused to refund, decided to stay at double tree down the street, it's a much nicer hotel and better customer service for the same price.
Stayed 1 night in Mar 2023

2/10 Terrible

Kye

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute most horrible experience of my life. Would never ever stay at any Econo lodge again for the sheer fact of the lady who owns this one. She is rude, pushy, locked my entry card as well as others entrance cards at 10 am (before check out). She was hateful and honestly the most horrible experience of my life. I was 3 states away from knowing anyone, rented it for 2 nights at 70 a night because even though I called about late arrival she cancelled my reservation. I went to Ohio from georgia for an iinterview, left my phone in an Uber but the hotel lady refused to put anyone including my mom through to my room phone, she wouldn’t cooperate with the Uber driver when he drove back to return my phone, she even gave me an upstairs room after I told her that my brother was crippled. Meaning I had to carry him up a flight of stairs.
Stayed 2 nights in Mar 2023

2/10 Terrible

Alicia

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tina was very rude and rascist I will never go here again
Stayed 1 night in Mar 2023

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property left a lot to be desired. Staff was almost rude. My wife and i are in our late 70s and havd to carry lugage tot he second floor up a long stair case with inadequate hand railings. NO ELEVATORS. Just plain disgusting!!!!!!
Stayed 1 night in Mar 2023

2/10 Terrible

Daud H

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Shalline

Stayed 1 night in Feb 2023
Response from Tina on Mar 17, 2023
Dear Shalline,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge.As a Choice Privileges Gold member you are truly valued.Your feedback about [insert guest issues]is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support.We hope to see you again soon.Sincerely,Bob PatelEconolodgeGeneral Manager6148883666

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Over all the hotel wasn’t too bad. It’s was very quiet, clean and had a lot of places within walking distance. The only down sides were no breakfast and you’d get locked out of your room the same day you were suppose to check out. So you’d have to go back to the office to get your keycard fixed.
Stayed 1 night in Feb 2023
Response from Tina on Mar 17, 2023
Dear Sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge.As a Choice Privileges Gold member you are truly valued.Your feedback about [insert guest issues]is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support.We hope to see you again soon.Sincerely,Bob PatelEconolodgeGeneral Manager6148883666

2/10 Terrible

Eric

Stayed 2 nights in Feb 2023

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room entrance from inside the hotel and easy heater- A/C unit and hotel was walking distance to restaurants.
Stayed 1 night in Feb 2023
Response from tina on Mar 6, 2023
Dear Gregory, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge. As a Choice Privileges member you are truly valued. Your feedback about ___[insert guest issues]___ is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support. We hope to see you again soon. Sincerely, Bob PatelEconolodgeGeneral Manager6148883666

8/10 Good

Nathan

Stayed 1 night in Jan 2023

2/10 Terrible

Ren

Stayed 1 night in Jan 2023

4/10 Poor

Mohamed

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
OK. for the price
Very basic accommodation, there was no heat on when I arrived and concrete floors and walls hold the cold. Heater worked but had to run alot to keep it warm. The room was very clean. For the price it is OK.
Stayed 2 nights in Dec 2022