Exterior

Reviews of Courtyard by Marriott Columbus Worthington

3 out of 5
Courtyard by Marriott Columbus Worthington
7411 Vantage Dr, Columbus, OH

Reviews

8.0

Very good

Rating 10 - Excellent. 295 out of 713 reviews" "
Rating 8 - Good. 232 out of 713 reviews" "
Rating 6 - Okay. 106 out of 713 reviews" "
Rating 4 - Poor. 43 out of 713 reviews" "
Rating 2 - Terrible. 37 out of 713 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Hank

Travelled with group
Liked: Cleanliness, staff & service
Very nice room with a balcony!!
Stayed 1 night in Mar 2024
Response from Courtyard Columbus Worthington on Mar 25, 2024
We recognize your time is valuable and appreciate the feedback you have provided.I have shared your feedback with the entire leadership team. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2024
Response from Courtyard Columbus Worthington on Mar 25, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

James

Liked: Cleanliness
mostly good
Stayed 1 night in Mar 2024
Response from Courtyard Columbus Worthington on Mar 25, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easy to access
Stayed 1 night in Mar 2024
Response from Courtyard Columbus Worthington on Mar 25, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Amare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super calm space and clean room
Stayed 2 nights in Feb 2024
Response from Angie on Feb 19, 2024
Thank you for the positive feedback.

8/10 Good

tabitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Elevator was a little sketchy sounding. Also our room was the completw opposite of the the working elevator. Over all would stay there again.
Stayed 1 night in Feb 2024
Response from Angie on Feb 11, 2024
Thank you for the feedback. We are always trying to improve our guest experience. Please come back soon.

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2024
Response from Angie on Jan 23, 2024
Thank you for the positive feedback. Please come back soon.

4/10 Poor

Jason

Travelled with partner
Stayed 1 night in Jan 2024
Response from Angie on Jan 22, 2024
Thank you for your feedback. We are always trying to improve on our guest experiences.

10/10 Excellent

jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angie on Jan 16, 2024
Thank you for the positive feedback.

10/10 Excellent

Elizabeth, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, quiet, clean.
Stayed 1 night in Dec 2023
Response from Angie on Jan 1, 2024
Thank you for the positive feedback!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Angie on Jan 1, 2024
Thank you for the positive feedback!

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Angie on Dec 22, 2023
Thank you for the feedback. We are always working to improve our guest experiences in the future.

8/10 Good

Janet

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from Courtyard Columbus Worthington on Dec 15, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Courtyard Columbus Worthington on Dec 15, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Sheri

Travelled with family
Disliked: Cleanliness
Our first room had a very disgusting bathroom but we were moved into a different room that was better. The service was good but it was very noisy on our floor which kept waking my daughter and I up.
Stayed 1 night in Dec 2023
Response from Angie on Dec 11, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping supervisor to ensure the necessary guidelines are in place and reviewed to try and prevent the issue from occurring in the future.

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angie on Dec 10, 2023
Thank you for the feedback. Please come back soon.

2/10 Terrible

Paul

Stayed 3 nights in Dec 2023
Response from Angie on Dec 10, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team.

8/10 Good

Walter

Stayed 4 nights in Nov 2023
Response from Angie on Dec 22, 2023
Thank you for the positive feedback.

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed and accommodated as we arrived a bit earlier than check in. Accommodations were perfect.
Stayed 2 nights in Nov 2023
Response from Courtyard Columbus Worthington on Nov 28, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities
This property was recently upgraded, and speaking generally it is very nice. Very clean. I would probably stay there again. However... Their upgrades caused some issues that need to be addressed. It is hard to open the new room doors. Seriously. You have to finesse the lock and then throw yourself into the door at the exact right second. Also it appears they removed a bunch of outlets in the room. It should not be a challenging to charge your computer at the desk or your phone on the night stand. Mostly good, but some really dumb things that need to be fixed.
Stayed 1 night in Nov 2023
Response from Angie on Nov 21, 2023
Thank you for the feedback. We have given the suggestions to our maintenance staff to prevent these issues from occurring in the future.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while traveling through Ohio.
Stayed 1 night in Nov 2023
Response from Angie on Nov 18, 2023
Thank you for the feedback. Please come back again soon.

2/10 Terrible

Candice

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Angie on Nov 19, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team.

6/10 Okay

Janice A

Liked: Cleanliness, property conditions & facilities, room comfort
Okay, but will stay elsewhere next time.
The room was recently redone/updated, so was more modern looking. Unfortunately, they did away with their bathtubs. Also, it was odd that the bed face the outer window, rather than the TV, so you had to view it sideways if watching from bed. The shower floor had a dirty mark (or stain?) on it, and there were also a couple dark specs of dirt on the shower’s floor and shelves, which was a bit unnerving. One of the sprinklers outside of the bathroom was missing its silver backing, which looked cheap. I’d also suggest they update their light switches, as they were definitely dated. Enjoyed having a mini-fridge, but sorry it did not include a freezer section. Also, first floor guests have to get ice from the Bistro, which has limited hours. They have a Starbucks Bistro, which is NOT a sit down restaurant. Also, the main lobby has a fireplace, but it wasn’t turned on even though temps were cold while l was there (frost on cars in am). There was also a smashed up car in their parking lot, which was a bit unnerving when leaving my car (was told a guest hit a deer on commute there…it was there the entire weeekend; not a good look for a Marriott). Construction outside prohibited me from parking close to thr door closest to the door cloest to my room. Bed was very comfortable, and highway noise was very low. Staff weren’t welcoming.
Stayed 2 nights in Nov 2023
Response from Angie on Nov 13, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.

8/10 Good

Duncan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Angie on Nov 12, 2023
Thank you for the feedback. Please come back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Just a quick night stay on our way to take a flight out early the next morning. Quiet, clean and comfortable. Just what we needed. Staff was super welcoming.
Stayed 1 night in Nov 2023
Response from Angie on Nov 10, 2023
Thank you for the feedback! Please come back again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
When will you be done?
Because the property is still undergoing renovation parking is restricted. Very inconvenient. Location for my needs the best,
Stayed 5 nights in Oct 2023
Response from Courtyard Columbus Worthington on Oct 25, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership and renovation team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Great staff and the rooms were clean.
Stayed 1 night in Oct 2023
Response from Courtyard Columbus Worthington on Oct 24, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The phone in my room did not work, and the only food served in the morning
Stayed 5 nights in Oct 2023
Response from Courtyard Columbus Worthington on Oct 25, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Courtyard Columbus Worthington on Nov 1, 2023
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the entire leadership team. We are always working to improve our guest experiences in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Jay, Greenup

Business traveller
Liked: Cleanliness, staff & service, amenities
There is renovation going on but other then that the room is nice and clean. Great front desk staff.
Stayed 1 night in Oct 2023
Response from Courtyard Columbus Worthington on Oct 23, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Courtyard Columbus Worthington on Oct 24, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Barb

Travelled with group
Liked: Amenities
Beds were very comfortable.
Stayed 1 night in Oct 2023
Response from Courtyard Columbus Worthington on Oct 18, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a dark area but the hotel is very nice, modern, and clean. The rooms are exceptionally nice
Stayed 1 night in Oct 2023
Response from Courtyard Columbus Worthington on Oct 18, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 2 nights in Oct 2023
Response from Angie on Oct 16, 2023
Thank you for the feedback! Please come back soon.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Angie on Oct 17, 2023
Thank you for the feedback. Please come back soon!

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent and quiet
Stayed 2 nights in Oct 2023
Response from Angie on Oct 15, 2023
Thank you for the feedback! Please come again soon.

4/10 Poor

Robert

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
First night service. Second night, little
Our stay was two days. 2nd day not even complimentary coffee. When we returned to our room for the second night, nothing was cleaned. Garbage still there and only the last night's towels. When asked, the front desk man said we don't clean for the 2nd day. I asked for the morning coffee ration, and he told me they were all out. Our rate was great but denied coffee? Oh! No morning breakfast. If Marriott/Worthington does not treat hotel.com customers with respect, then they should not host for them.
Stayed 2 nights in Oct 2023
Response from Angie on Oct 15, 2023
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the entire leadership team. We do have complimentary coffee from 7am to 10am daily, as well as, free in room coffee packets at the desk. We are always working to improve our guest experience and do our best to prevent these issues from occurring in the future.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt like the pool not being open. Shooing have disclose that on website.
Stayed 1 night in Oct 2023
Response from Angie on Oct 14, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping and maintenance team to ensure the necessary guidelines are in place and reviewed to prevent the lack of communication from occurring in the future.

2/10 Terrible

robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the pool,bar restaurant and fitness room were all closed.Main reasons i booked here.grandkids were mad about the pool.None of the outside doors worked except the front door.very dissapointed.
Stayed 1 night in Oct 2023
Response from Anige on Oct 14, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the housekeeping and maintenance team to ensure the necessary guidelines are in place and reviewed to prevent the lack of communication and these issues from occurring in the future.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice place to stay. Nice staff.
Stayed 1 night in Oct 2023
Response from Angie on Oct 6, 2023
Thank you for your feedback! Pleas come back soon.

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for a wedding and the stay was wonderful
Stayed 1 night in Sep 2023
Response from Angie on Oct 3, 2023
Thank you for the feedback! It was a pleasure serving you.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service
Great staff
Stayed 4 nights in Aug 2023
Response from Courtyard Columbus Worthington on Sep 27, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! Thank you!
Stayed 1 night in Sep 2023
Response from Angie on Sep 24, 2023
Thank you for the feedback. Please come back soon!

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023
Response from Angie on Sep 25, 2023
Thank you for your feedback. Please come back again soon.

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Angie on Sep 22, 2023
Thank you for your feedback. Please come to see us again soon.

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Remodeling /wait till done
Too much remodeling almost brought this hotel to a halt yet they still rent rooms At full price Only one exit, dark parking lots, no pool or gym carpet hallways dirty and my king size bed room very narrow It got the job done for one night but i pass on Courtyards in future but staff was good considering
Stayed 1 night in Sep 2023
Response from Angie on Sep 18, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future.

6/10 Okay

Mark

Disliked: Amenities, property conditions & facilities
Very dirty very old.
Stayed 1 night in Sep 2023
Response from Angie on Sep 18, 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience was below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire housekeeping team to prevent these issues from occurring in the future.

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gina was absolutely fantastic and went out of her way to be helpful multiple times. My sister and I talked many times about how great she was. Marriott is lucky to have her
Stayed 1 night in Sep 2023
Response from Angie on Sep 18, 2023
Thank you for your feedback. Please stay with us the next time you are in town

6/10 Okay

Erie

Business traveller
Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from Angie on Sep 18, 2023
Thank you for your feedback.

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Courtyard Columbus Worthington on Sep 27, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.