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Reviews of Country Inn & Suites by Radisson, Columbia, MO

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 763 out of 1212 reviews" "
Rating 8 - Good. 305 out of 1212 reviews" "
Rating 6 - Okay. 74 out of 1212 reviews" "
Rating 4 - Poor. 29 out of 1212 reviews" "
Rating 2 - Terrible. 41 out of 1212 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful beds, nice rooms, great breakfast, very nice hotel
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was in a very convenient location for us, and the breakfast was amazing. However, other guests were loud in the late evening and we had several issues with our key card, requiring us to ask the front desk several times to help us get in our room, up to twice a day.
Stayed 3 nights in Mar 2024
Response from Rocky P. on Mar 25, 2024
We apologies for the inconvenience caused by noise from other guests and key card issue. We are excited to inform you that we are changing all our electronic locks with RFID lock system in couple months. we are happy that you liked our hotel breakfast.

8/10 Good

Kamika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this Hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Trisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Duane A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong marijuana smell in the one and only elevator. Crowded breakfast area.
Stayed 1 night in Feb 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. Good sized room refridgerator and microwave. Breakfast was very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, best breakfast ever!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, enjoyed my stay. Housekeeping staff are always friendly and courteous. The breakfast selections were okay, but this is my second stay where the biscuits are very stale tasting and hard.
Stayed 1 night in Mar 2024

8/10 Good

Gina, Steele

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. It definitely wasn’t quiet but to be expected with a ton of people in town for state championships. Staff was friendly and helpful. Breakfast had a lot of choices.
Stayed 1 night in Mar 2024

8/10 Good

Carie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, perfect beds, great breakfast and pool. Highly recommended!
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Stayed 1 night in Mar 2024

2/10 Terrible

Roemona

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I go there, they asked for a $250.00 deposit after already being paid for. The lady was very rude that worked the front desk at 3:30pm... I will never stay here again.
Stayed 1 night in Mar 2024
Response from Rocky P. on Mar 6, 2024
We extremely apologies for the problems you encountered during your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 Good

Leticia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and quaint.
Stayed 2 nights in Feb 2024

6/10 Okay

Leann

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel was not as clean as it should have been, with trash in the parking lot and a musty smell in the rooms and elevator.
Stayed 1 night in Feb 2024
Response from Rocky P. on Feb 26, 2024
We extremely apologies for the problems you encountered during your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Requiem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very clean rooms with reasonably price suites
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfy for short stay! Cant beat the price!
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying here mostly for the hot tub down by the pool! Please keep it going. We also like the breakfast. Thank you.
Stayed 1 night in Feb 2024

8/10 Good

kent

Stayed 1 night in Feb 2024

8/10 Good

Amy

Liked: Staff & service, amenities, property conditions & facilities
We had a nice stay at this hotel .
Stayed 1 night in Feb 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and clea
Stayed 1 night in Feb 2024

4/10 Poor

Leidy

Disliked: Cleanliness, staff & service
Front desk employee was very rude, I felt like I was bothering her by checking in
Stayed 1 night in Feb 2024
Response from Nicole on Feb 11, 2024
Dear Leidy,On behalf of the entire staff, I sincerely apologize for any inconvenience you may have experienced at our hotel. All guest should be welcomed with open arms, and I apologized if that wasn't the case upon check in.I will be using your review to better train our front desk staff. Thank you for choosing The Country Inn by Radission.Nicole.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient local for us as we travel on the Interstate.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2024

6/10 Okay

Gene

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom was so tiny, one had to stand sideways to close the door. Faucet was loose and wobbly. TV had no network coverage.
Stayed 1 night in Feb 2024
Response from Rocky P. on Feb 5, 2024
We extremely apologies for the problems you encountered during your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, customer service
Stayed 1 night in Feb 2024

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, amenities
This is the second Country Inn hotel that we've been in. We were not happy about the first one but when i booked this one i just said to myself why not give this a second chance and we did and we're satisfied. The size of the room is big enough and it was clean. The beds were comfortable and the amenities are to our satisfaction.
Stayed 1 night in Feb 2024

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We brought 20 students, 2 teachers, and a bus driver for an overnight field trip. The hotel staff were incredibly welcoming, kind, and helpful. They were able to arrange for our rooms to be ready for an early check-in. The rooms were large and spacious and easily housed all four students. The complimentary breakfast was great and the breakfast room easily held our entire group plus multiple families. The fitness room is small but meets the needs for a basic workout. The check-in and check-out processes were efficient. I would highly recommend this property for group travel. The staff were fantastic!
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it so much the first night we stayed we booked another night.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very clean!!! Nice staff and easy check in. Has all the amenities and very roomy. Just overall very comfortable. Great breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Johann

Stayed 1 night in Jan 2024

8/10 Good

Nicole

Stayed 2 nights in Jan 2024

10/10 Excellent

Bernard, Edmonton

Stayed 1 night in Jan 2024

8/10 Good

Kamika

Liked: Cleanliness, property conditions & facilities
Nice and cozy
Stayed 1 night in Jan 2024

8/10 Good

jen

Stayed 1 night in Jan 2024

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in Columbia 3-4 times a year for both work and leisure and always stay the Country Inn and Suites. The room rates are extremely affordable, the rooms are modern and clean, and the breakfast is good. It's in a great location off of I-70 and Hwy. 63. It's a great option when traveling to or through Columbia.
Stayed 1 night in Jan 2024

8/10 Good

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and quiet.
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon, new london

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quiet. A place to stay on our way home trying to stay in front of the snow and have clear roads going home, back to Minnesota.
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024

4/10 Poor

Greg

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The refrigerator didn't work as well as the coffee maker. I was having surgery the next day and purchased $36 worth of food to eat the day after surgery and was spoiled in the refrigerator. The telephone was disconnected? The drain in the sink would not hold water to shave. The drain in the shower did not drain properly. The room was very clean and neat. The cleaning staff did a good job. The front desk said they would pay for the spoiled food but never made payment. We checked out a day early because of the conditions...
Stayed 3 nights in Jan 2024
Response from Rocky P. on Jan 13, 2024
We extremely apologies for the problem you encountered during your stay with us. For your inconvenience and food, we refunded you 105.41 on your credit card. We charged you only for one night instead of two nights stay. We are happy that you like the cleanliness of the hotel.

8/10 Good

Pat

Business traveller, Travelled with partner
Liked: Amenities
Easy to get around in the snowy weather
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kamika

Travelled with partner
Liked: Amenities, property conditions & facilities
Will stay there again
Stayed 2 nights in Jan 2024

8/10 Good

Heather, Kansas City

Liked: Staff & service
Dated but comfortable
Stayed 3 nights in Dec 2023

10/10 Excellent

Johnnie, Richmond Hill

Stayed 1 night in Jan 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher, Kingsport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Room was spacious and clean. Bed was comfortable.
Stayed 1 night in Jan 2024