BBQ/picnic area

Reviews of Park Row Lodge

2.5 out of 5
Park Row Lodge
54 Manitou Ave, Manitou Springs, CO

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 990 reviews" "
Rating 8 - Good. 345 out of 990 reviews" "
Rating 6 - Okay. 185 out of 990 reviews" "
Rating 4 - Poor. 67 out of 990 reviews" "
Rating 2 - Terrible. 56 out of 990 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, older place, very cozy. If you need a good place to get some rest for the night its great. Flowing creek behind with lots of wildlife. Super friendly squirrels and mule deer.
Stayed 1 night in Oct 2023
Response from MJ on Oct 16, 2023
Thank you for staying with us, we appreciate your feedback.

2/10 Terrible

amber

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I literally saw 2 cockroaches on bathroom walls!! Eeeeew and carpet made my childrens feet black within minutes!! Old scratchy comforter, multiple large dead cockroaches stuck on wall. Seriously a $25 a night charge wouldn't be okay. Really gross. Do NOT STAY HERE. Pay an extra $30-40 for no bugs, cleanliness and safety. When I confronted the owner at the front desk and explained and showed pictures she literally went insane psycho told me she was going to call the cops and I said for what LOL period because I pictures and you really need to clean up your hotel and not put fake reviews like I don't understand you should be apologizing she went absolutely insane never ever go
Response from MJ on Oct 2, 2023
There were not any cockroaches, you are lying, I do not appreciate your feedback,

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from MJ on Sep 27, 2023
Thank you for staying with us, we appreciate your feedback.

8/10 Good

Shunsuke

Liked: Cleanliness, staff & service, amenities
The room was clean and quiet, the bed was comfortable and nice. I think it would be better to change or repair a window curtain with a hole for privacy and safety.
Stayed 1 night in Sep 2023
Response from MJ on Sep 25, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2023
Response from MJ on Oct 14, 2023
Thank you for staying with us, we appreciate your feedback.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 1 night. The lodge is walkable to restaurants and has a flowing stream behind it. We ate breakfast by the stream and 2 deer walked within 50 feet of us. We couldn’t find a thermostat in the room. The heat was not consistent in the room and it smelled like cigarettes when on. Otherwise, a great stay.
Stayed 1 night in Sep 2023
Response from MJ on Sep 18, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

JANE, COLLEYVILLE

Stayed 1 night in Sep 2023
Response from MJ on Oct 7, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel is old but very nice and very classic and very clean, The bathroom door would not lock because the locking mechanism was in need of repair but other than that everything else was okay
Stayed 1 night in Sep 2023
Response from MJ on Sep 13, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MJ on Sep 4, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Theresamari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MJ on Sep 3, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahhhhh…tranquility..
So quiet and tranquil sitting at the mountain creek behind the hotel. Everything we wanted to see was in walking distance! Superb and friendly service. Our second stay and looking forward to our next stay here…
Stayed 1 night in Aug 2023
Response from MJ on Aug 24, 2023
Thank you for staying with us, we appreciate your feedback.

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from MJ on Aug 14, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The lady at the front desk was absolutely lovely. The rooms have small balconies. It’s very clean, but the decor is outdated a bit and is less modern.
Stayed 1 night in Aug 2023
Response from MJ on Aug 10, 2023
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
it was ok
Stayed 1 night in Aug 2023
Response from MJ on Aug 9, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Daniele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but very clean. MJ was very nice and check in was easy. Beds were very comfortable. Small outdated bathroom with a very small shower with low water pressure but it served well for the 2 night stay. Easy access to a lot of places so the location was very good.
Stayed 2 nights in Jul 2023
Response from MJ on Aug 3, 2023
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Anthony

Stayed 1 night in Jul 2023
Response from MJ on Aug 21, 2023
Thank you for staying with us, we appreciate your feedback.

4/10 Poor

Judy

Stayed 1 night in Jul 2023
Response from MJ on Aug 16, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place next to Garden of the gods!
Some of the decor is on the dated side, but the place is a quaint little motel.
Stayed 2 nights in Jul 2023
Response from MJ on Jul 22, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Shelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice rooms. Front deak help was amazing and very welcoming. Little balcony to look down at small creek flowing through the backyard. Seating area with grills to use. Very pleasant
Stayed 1 night in Jul 2023
Response from MJ on Jul 19, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Rebecca, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Close to garden of the gods and wonderful downtown Manitou springs and pike’s peak. Marvelous small balcony to sit and listen to the bubbling spring. Not fancy, but awesome for the price.
Stayed 3 nights in Jul 2023
Response from MJ on Jul 19, 2023
Thank you for staying with us we appreciate your feedback.

4/10 Poor

Suha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pictures in website is totally different from what we found, the smell inside the unit is bad, the AC control is not in the unit itself, its in the management office and if you want to turn it ON/OFF or change the setting you have to call the office, some time they don't answer, and they closed at 10PM, so if its cold or hot after 10PM you can do nothing. the rain gutter pour rain water at the unit main door
Stayed 4 nights in Jul 2023
Response from MJ on Jul 10, 2023
Sorry for the inconvenience, we appreciate your feedback.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from MJ on Jul 10, 2023
Thank you for staying with us, we appreciate your feedback.

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service
For an older motel it was pretty good. The water pressure and amount of hot water was questionable
Stayed 1 night in Jun 2023
Response from MJ on Jun 28, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Lindsay

Liked: Staff & service
Stayed 1 night in May 2023
Response from MJ on May 29, 2023
Thank you for staying with us, we appreciate your feedback.

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service
okay for the price
Very friendly place, was probably top of the line 40 years ago. Needs a major redo, 2nd time there so knew what to expect. Nice area behind motel when weather is nice,along a mountain stream with wildlife around, tables and chairs for relaxing.
Stayed 1 night in Apr 2023
Response from MJ on Apr 25, 2023
Thank you for staying with us, we appreciate your feedback.

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Just a place to stay
Had to call posted number to gain access to lobby to check in. Bed had 3 pillows that wouldn't make one single normal size pillow put together. Ice machine padlocked, unable to use. Toilet wouldn't flush properly, had to hold handle down till almost over filled, plunger in room. Balcony big enough for 2 people to stand on. Can see 1 rock formation of garden of gods. Overall, descent but over priced
Stayed 1 night in Apr 2023
Response from MJ on Apr 25, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Quyen

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very relaxing and beautiful view of deer and squirrels playing by the creek. I would highly recommend it.
Stayed 2 nights in Oct 2022
Response from MJ on Oct 22, 2022
Thank you for staying with us, we appreciate your feedback.

4/10 Poor

kenneth

Disliked: Staff & service, property conditions & facilities
Before registering at the front desk, I asked if I could see the room. The attendant seemed offended and asked why people ask when she assures them that all the rooms are definitely clean. She asked, "don't I look clean?" At first she seemed unwilling to allow me to see the room, but when I persisted, she agreed to let me check the room out first. The room seemed a bit outdated and needed some basic touch-up and repairs. It was later in the evening, and not wanting to go through the process of cancelling online and trying to book another motel with short notice, I decided to stay, but was slightly uncomfortable with the attendants attitude and lack of customer service. The shower did not work, which was very disappointing! No amenities were offered. Overall the motel and the manager left a lot to be desired. I would not want to visit the motel again in the future and would not recommend it to anyone else. A partial or full refund seems in order simply for the lack of a workable shower.
Stayed 1 night in Oct 2022
Response from MJ on Oct 21, 2022
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and nostalgic. Our room was great, but could use new carpet or other flooring. So convenient to Pikes Peak and Garden of the Gods. Easy walk to some food choices. Pretty stream in the back! Staff is wonderful.
Stayed 1 night in Sep 2022
Response from MJ on Oct 2, 2022
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Tracy, Denver

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady was very welcoming and friendly. The room was clean and out together nicely. My kids loved the creek behind the hotel.
Stayed 1 night in Sep 2022
Response from MJ on Sep 30, 2022
Thank you for staying with us, we appreciate your feedback

2/10 Terrible

Luis, Sleepy Hollow

Stayed 2 nights in Sep 2022

10/10 Excellent

Bernadette, Aurora

Liked: Staff & service, amenities, property conditions & facilities
This is our 5th time staying here. The property needs updating for sure but its clean and quiet. The owners r very nice people. The creek in the back does make this motel quaint and different. If your looking for high luxury this isnt the place but if you want affordable,quiet,basic, accomodations i recommend.
Stayed 1 night in Sep 2022
Response from MJ on Sep 23, 2022
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Phyllis

Stayed 3 nights in Sep 2022
Response from MJ on Sep 19, 2022
Thank you for staying with us, we appreciate your feedback.

8/10 Good

les

Liked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Dawn

Stayed 2 nights in Sep 2022

8/10 Good

Greg

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2022
Response from MJ on Sep 6, 2022
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Yareli

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
A little bit outdated. the sink tubes were disconnected from the wall when we got there. we had to put it together. the AC didn’t really work. the only good thing from it was the parks were closed by and the staff was very nice.
Stayed 4 nights in Sep 2022
Response from MJ on Sep 6, 2022
Thank you for staying with us, we appreciate your feedback.

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
The smoke detector battery started chirping at 2:30 am. We didn’t get any sleep after that. It was terrible. I could also hear the person in the next room snoring most of the night.
Stayed 1 night in Sep 2022
Response from MJ on Sep 4, 2022
Sorry for the inconvenience, we will address your concern.

8/10 Good

Theresamari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from MJ on Sep 4, 2022
Thank you for staying with us, we appreciate your feedback.

2/10 Terrible

Elena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have shared conditioners and they not even disclose it. NOT COVID safe places. They did not inform us about shared conditioner for 4 units, other people who had control are smoking people kept it very cold, we came to room after dinner with kids, and got totally frosted, kids got sick. With shared air no clues what they got sick with. Avoid this place at all cost.
Stayed 1 night in Sep 2022
Response from MJ on Sep 3, 2022
Sorry for the inconvenience we will address your concern.

8/10 Good

LORETTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from MJ on Sep 5, 2022
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Kimberly

Travelled with group
I liked the location and easy parking. I have been coming to this motel for several years. Although the own is very kind, professional and accommodating; the rooms, beds and doors are showing their age.
Stayed 3 nights in Aug 2022
Response from MJ on Aug 23, 2022
Thank you for staying with us, we appreciate your feedback.

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service
The owners were really nice. Could use some updating in rooms
Stayed 1 night in Aug 2022
Response from MJ on Aug 23, 2022
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Carolina

Stayed 1 night in Aug 2022

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the bedding was very clean and the beds were comfortable. I had a room on the upper area that is at road level, but I couldn't hear the night time traffic at all, though I do keep the air conditioning running on at least fan all night. There are many video cameras and as a single female I certainly felt safe being there on my own. And the location is great for a live music bar diagonally across the road, and some options for food within easy reach.
Stayed 2 nights in Aug 2022
Response from MJ on Aug 15, 2022
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here. Quiet and comfortable
Stayed 3 nights in Aug 2022
Response from MJ on Aug 11, 2022
Thank you for staying with us, we appreciate your feedback.

4/10 Poor

Rita

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed at the cottage. Not charming or comfortable. Close to the road. No back porch/patio to enjoy the brook running behind the property. Majority of windows let the noise of the road inside. Broken blinds don’t block the sun. Dirty broken floor vents ( just disgusting). Very small sleeping futon ( for a short person) covered in stains. There is a TV but with the futon turned to bed there is no space for all the people to sit. The entryway/living room/futon room is tiny. The place is suppose to accommodate up to 7 people. There is a tiny table in the kitchen with 2 wobbly bar stool. And the table is regular height. There were 3 forks in the drawer. Odd number of plates and cups, etc. I got the place with a kitchen to use the kitchen. There is no place to cook. Microwave/coffee maker/toaster shared an outlet. I had to unplug something all the time. Mattresses are rock hard. Bathtub has a concave bottom and is slippery ( no bath mat ). Some outlets were so old that the plugs for our phones would fall out. Not enough outlets. The buttons on the thermostat broken. There were like 10 hangers to accommodate everyone. No entry closet or even a hook, and no place to put all the shoes. Tiny porch with 2 chairs and the view of the road. Very badly build, very cramped separate building from the main motel. I would not recommend unless you are there to get stoned ( several shops around with one across the street). Charming cottage it is not. More like a halfway house.
Stayed 3 nights in Jul 2022
Response from MJ on Aug 8, 2022
Thank you for your feedback, we will be addressing your concerns.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Darling little hotel right along the creek. Very quiet with a balcony and lovely views from the porch. There is no breakfast, but there are microwaves and fridges in all rooms and you are right next to amazing cafes and restaurants. Right on the busline too, so you can walk or take the bus into Manitou. The area on the creek has 2 BBQs, and 3 tables available for guest use (charcoal provided, bring utensils). We were traveling with our small dog and he just loved running along the creek and all the new smells. The stairs down to the creek are very steep and I would not recommend this hotel for people with mobility issues (not handicap accessible). This is a good hotel for families and couples, as the kids can play in the grassy area outside.
Stayed 1 night in Aug 2022
Response from MJ on Aug 8, 2022
Thank you for staying with us, we appreciate your feedback.