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Reviews of Travelodge by Wyndham Colorado Springs Airport/Peterson AFB

2 out of 5
Travelodge by Wyndham Colorado Springs Airport/Peterson AFB
6875 Space Village Avenue, Colorado Springs, CO

Reviews

7.0

Good

Rating 10 - Excellent. 332 out of 1149 reviews" "
Rating 8 - Good. 297 out of 1149 reviews" "
Rating 6 - Okay. 208 out of 1149 reviews" "
Rating 4 - Poor. 144 out of 1149 reviews" "
Rating 2 - Terrible. 168 out of 1149 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Janette

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Terri location, the room was dirty. There were stains everywhere, cigarette buds everywhere. The doors did not lock, as a matter in fact the door did not have a hinge. It was horrible. We decided not to stay the night and decided to just stay at a different location. We did not last any more than 5 minutes.
Stayed 3 nights in Apr 2024
Response from front desk on Apr 19, 2024
we are very sorry you experienced. We hope you can try us again

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Outside area needed policed up. Breakfast very limited biscuits and sausage gravy only eggs were hard boiled, no toast. Furniture should be updated. Owner needs to spend some money.
Stayed 6 nights in Apr 2024
Response from front desk on Apr 18, 2024
Thank you for the review. Although breakfast selection could be more, our brand standards are not mandatory for breakfast. We offer it any way

10/10 Excellent

Enilda

Stayed 1 night in Apr 2024
Response from front desk on Apr 19, 2024
thank you for leaving a review

4/10 Poor

Jessi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It's a place to sleep. The bed was super comfortable. Floor was sticky and gross- like they used too much product and didn't clean it all the way. The room smelled horrendously of something like fabuloso. A lot of damage to the room itself. The food was less than mediocre. But the bed was comfortable and it was clean enough.
Stayed 2 nights in Apr 2024
Response from front desk on Apr 16, 2024
we will look into these issues

2/10 Terrible

Marvin

Disliked: Cleanliness, property conditions & facilities
This facility is really in poor condition. Dirty, electrical outlets falling out of the wall, covers off over electrical switches in the walls, cable modem hanging below the TV and a incredible smell of cigarette smoke. Expedia should stop marketing this property The 7 our of 10 rating that is listed on Expedia for this property is terribly misleading. Maybe a 1 or 2 rating would be appropriate..
Stayed 5 nights in Apr 2024
Response from Debra on Apr 16, 2024
Thank you for taking your time, we are sorry your did not enjoy your stay, we are working on each room, hope you will try us again.

2/10 Terrible

Christian

Disliked: Staff & service, property conditions & facilities
Bed was infested with bed bugs, had to move to a different room
Stayed 2 nights in Apr 2024
Response from Front desk on Apr 11, 2024
we will look into these issues

4/10 Poor

Dan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets towels walls and bath all dirty. Room is non smoking yet reeks of smoke. Electrical fixtures missing face plates. Door handle missing bathroom door doesn’t shut. Molding peeling off wall.
Response from Front desk on Apr 11, 2024
We will look into these issues

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service
Lots of stairs with no handrails. Only ice machine on 2nd floor..TV remote turns TV on only. Cannot change channels and TV doesn't have any buttons to change manually
Stayed 1 night in Mar 2024
Response from front desk on Mar 26, 2024
Ice machine is arriving soon//very sorry about that!

4/10 Poor

Lucila Yaneth, Fort Worth

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from front desk on Mar 22, 2024
Thank you for leaving a review

4/10 Poor

Sam

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employees were great and accommodating as they could be but the hotel itself the rooms cleanliness it was just bad. Comforters smelled like cigarettes had burn holes in them. Water damage beneath windows. We were never told it was being renovated till the day it started and they said we either had to leave or stay for 5 hours no warning.
Stayed 3 nights in Mar 2024
Response from front desk on Mar 19, 2024
We are sorry you experienced this, we will look into these issues

2/10 Terrible

mark

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a "down and out" hotel where most guests appear to be one step from homeless. Questionable activity and questionable people sitting outside smoking cigarettes without anything to do all day and watching other guests. My room even though non-smoking wreaked of strong cigarette smoke. The room also had an old nasty, stale smell. I could not get clean towels from front desk at 3:05pm after not getting new towels or room service after 6 days because "only the room maids can issue towels and they leave early in the afternoon." Hum, really? The hotel added $150 in unknown charges same day I reserved this hotel online before I checked in. I wonder what story is behind this one. The only good thing I can say is the young man who works at the front desk who is always polite and trying to help despite the extremely poor circumstances of this hotel.
Stayed 7 nights in Mar 2024
Response from front desk on Mar 14, 2024
we look to improve on these issues. The 150 is a security deposit for incidentals which is refundable after check out

4/10 Poor

Laura

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel room was decent to sleep in but the toilet sort of had a plug issue because it was not flushing all the way. The hotel when you were outside and walking in the hallway to your room had a strong smell of marijuana. Also still waiting on my refund because they took the accidental and had to call several times for it to be refunded
Stayed 1 night in Mar 2024
Response from front desk on Mar 14, 2024
we are sorry you experienced this and will look into these issues

6/10 Okay

jonathan

Travelled with family
Not the worst or the best I have stayed at. For the price we payed it was reasonable good. Some problems like the toilet didn’t flush correctly it took several flushes sometimes. Also, there was a door to the next room and some people staying there were talking and watching tv until past midnight. Not sound proof room. I didn’t get much sleep the last two nights there. The rug in the room look worn and had wrinkles made it feel dirty.
Stayed 5 nights in Mar 2024
Response from front desk on Mar 12, 2024
We are sorry you experienced if notified of front desk, we can look to fix the issue

10/10 Excellent

Rebecca

Friendly check in
Stayed 1 night in Mar 2024
Response from front desk on Mar 12, 2024
Thank you

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from Front desk on Apr 11, 2024
Thank you

2/10 Terrible

Tayvien

Disliked: Cleanliness, staff & service, property conditions & facilities
It wasn’t up to par
Stayed 2 nights in Feb 2024
Response from front desk on Feb 20, 2024
thank you for leaving a review

10/10 Excellent

Troy

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from front desk on Feb 20, 2024
thank you for leaving a review

8/10 Good

Meried, Santo Domingo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is quite close to the airport and cheaper than other options nearby. The rooms are a bit old but are quite big and come with a mini fridge and microwave. Breakfast is limited but good enough. The only thing I'd improve is the cleanliness; it was not awful but could have been better.
Stayed 4 nights in Feb 2024
Response from front desk on Feb 20, 2024
thank you for leaving a review

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great👍
Stayed 2 nights in Feb 2024
Response from front desk on Mar 14, 2024
Thank you

10/10 Excellent

Aida, Oak Creek

Very convenient for my work place.
Stayed 1 night in Feb 2024
Response from Front desk on Feb 13, 2024
thank you

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to my room, the bathroom door had a panel stapled to it and would not close. The toilet leaked and there was a leak coming from an upstairs room and the ceiling had bubbles like it was about to fall in. I went to call the front desk and the phone was broken. When I went to front desk she apologized and gave me a key to another room. I went to the other room and was shocked that someone was living in the extended stay room. The man in the room was just as shocked as I was that a key to his room was given out. I went to check out and told her the room was occupied and she said “ Oh T is back”. This was a very unsafe situation I was put in. Also I reserved the room with a credit card and told her I would be putting the room charge on a different card. We ran the card I wanted it put on when I checked in but the other card was also tried to be charged. I know it was tried because there was a message from my card company as I had a hold on that card. I would not recommend this facility to anyone.
Stayed 4 nights in Feb 2024
Response from front desk on Feb 6, 2024
We are very sorry you experienced this at your stay. We will look into these issues

8/10 Good

Meggan

Travelled with partner
Liked: Cleanliness, staff & service
It was what you was expect for that pruce range. It was a little uncomfortable having the breakfast attendant hovering around. Wish there had been hot water for tea
Stayed 1 night in Jan 2024
Response from Deborah on Feb 5, 2024
Thank you for taking your time and leaving a review, We appreciate your business, I am very sorry about the hot water, I will address this with the staff.

2/10 Terrible

Jeff

Stayed 1 night in Feb 2024
Response from front desk on Mar 21, 2024
we are sorry you experience, we would love to see if we can gain back your business

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
I was really happy to see a gas station right next door. The man at the front dest was very friendly, respectful, and fast. I got a little room on the first floor for a really good price. It was exactly what I needed for a night.
Response from front desk on Feb 2, 2024
Thank you

2/10 Terrible

Michelle

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place is very run down. Stinks of old food and smoke. Bedding worn. Breakfast very limited. Police called for one guest that was yelling at someone in his room. Fridge did not work. Stay away.
Stayed 1 night in Jan 2024
Response from front desk on Jan 27, 2024
If notified of these problems, front desk can work to fix these issues

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bed bugs! My daughter had random bites after the 1st night. We weren’t sure what is was. Thought we checked the bed well enough but after the first night, I started getting spots and my husbands appeared after the 2nd night. I had no idea they could take days/hours to show up. No one else at our home at any issues, only those of us that stayed there. Bad enough that we had this happen and have had to spend time and money to wash everything in our home in the chance they made it into our suitcases, clothes, etc… the GM had not returned my calls in 5 days. He gave a message to an associate to apologize to me and give me a 1 night credit. But nothing about doctors, costs of spraying/fumigating our home, etc… horrible customer service and very disappointing. I have never had to leave a 0 review before but this is so not a way to do business. Save yourself and stay somewhere else!
Response from front desk on Jan 26, 2024
We are sorry you experienced this. Our pest control guy confirmed there were no bed bugs in this specific room however management has elected to give a one night refund due to these inconveniences. We hope you can try us again. Thank you

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023
Response from front desk on Jan 26, 2024
Thank you for leaving a review

10/10 Excellent

christy

Stayed 8 nights in Jan 2024
Response from Front desk on Jan 23, 2024
thank you for leaving a review

8/10 Good

blaine

Business traveller
Stayed 1 night in Jan 2024
Response from Front desk on Jan 23, 2024
Thank you for leaving a review

6/10 Okay

Judy

Stayed 1 night in Jan 2024
Response from Front desk on Jan 23, 2024
Thank you for leaving a review

10/10 Excellent

Manuel

Stayed 8 nights in Jan 2024
Response from Front desk on Jan 23, 2024
Thank you for leaving a review

8/10 Good

Tiago

Stayed 3 nights in Jan 2024
Response from front desk on Jan 17, 2024
Thank you

8/10 Good

Luis

Stayed 3 nights in Jan 2024
Response from Front desk on Jan 16, 2024
Thank you for leaving a review

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woke to a strange man in my room- terrifying
Most terrifying hotel stay ever. I’m a woman alone. Being woken up by a strange man entering my room is the scariest thing I’ve ever experienced. I was already uncomfortable with no top door lock, so I propped the luggage rack against the door. I’m so glad I did. It was loud enough to jolt me awake. At the sight of a man in my room I began screaming. I had never truly screamed until that moment. It’s a horrible feeling. The man, or men retreated. I thought I saw 2 men in the doorway but when I ran out into the hall after them only one was there. He said “sorry” with no further explanation. He kept walking. I was shaking, trying to catch my breath. I phoned the front desk and told the clerk what just happened. She told me it was the owner, it was an accident, he was coming to fix an air conditioner. It may have been just that. But it was late at night, there was no top lock on the door, I’m a female staying alone, and I don’t recall seeing a toolbox. I paced in the room for a while trying to calm myself down. I looked at other hotels nearby, but it was late, I was upset, and it was 2 degrees out. I knew I couldn’t stay in that room though, so I demanded to be moved, and the desk clerk complied. She moved me to a room with a top lock. There was also a big chair in that room that I pushed against the door. I barely slept. I checked out the next morning. The morning clerk said he’d give me 20% off for the inconvenience, and refund me the night I wasn’t staying.
Stayed 2 nights in Jan 2024
Response from Front desk on Jan 16, 2024
Although it was an honest mistake, we are sorry you experienced this and will look to fix these issues

4/10 Poor

Ivan

Stayed 1 night in Jan 2024
Response from front desk on Feb 2, 2024
Thank you for leaving a review

4/10 Poor

Joshua

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024
Response from front desk on Jan 9, 2024
Thank you for leaving a review

10/10 Excellent

Deborah Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from front desk on Jan 9, 2024
Thank you

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from front desk on Jan 9, 2024
Thank you

6/10 Okay

Brancy Gunderson

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from front desk on Jan 9, 2024
Thank you

2/10 Terrible

Brittany

Disliked: Cleanliness, property conditions & facilities
I felt very unsafe with the amount of unwanted non-staying people in the area. Room was disgusting. Dog hair everywhere, food, fridge didn’t work, bedding dirty. Changed rooms, it was a little better, but shower wouldn’t drain, black mold in the bathroom, room smelled horrible. Crackheads were posted outside of the hotel all day and night. Pretty sure I saw a hooker get picked-up. I will never stay at a Travelodge again.
Stayed 2 nights in Dec 2023
Response from front desk on Jan 9, 2024
we are sorry you experienced this.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from front desk on Jan 9, 2024
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from front desk on Jan 9, 2024
Thank you for leaving a review

8/10 Good

Edward, Bronx

Stayed 23 nights in Dec 2023
Response from Front desk on Jan 2, 2024
Thank you

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Deborah on Jan 1, 2024
Thank you for your feedback, We appreciate your business.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will continue to use this location for any traveling needs very great service and nice and clean
Stayed 7 nights in Dec 2023
Response from front desk on Jan 9, 2024
Thank you

8/10 Good

Jeff

Stayed 2 nights in Dec 2023
Response from front desl on Jan 20, 2024
Thank you

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from front desk on Dec 29, 2023
Thank you for leaving a review

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023
Response from front desk on Jan 17, 2024
Thank you

6/10 Okay

Kat

Stayed 2 nights in Dec 2023
Response from front desk on Dec 29, 2023
Thank you for leaving a review

10/10 Excellent

Stephen, Northglenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many opinions on breakfast
Stayed 1 night in Dec 2023
Response from Front desk on Dec 25, 2023
Thank you for leaving a review