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Reviews of University Inn College Station

2.5 out of 5
University Inn College Station
2300 S Texas Ave, Bryan, TX

Reviews

4.8
Rating 10 - Excellent. 84 out of 908 reviews" "
Rating 8 - Good. 135 out of 908 reviews" "
Rating 6 - Okay. 169 out of 908 reviews" "
Rating 4 - Poor. 172 out of 908 reviews" "
Rating 2 - Terrible. 348 out of 908 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Vincent

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Cristobal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from abe on Jul 2, 2022
Thanks for staying with us, Critobal. We appreciate your kind feedback.

8/10 Good

Devan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It matched my expectations based on the price and my research. The staff was great. I enjoyed talking with them.
Stayed 1 night in Jun 2022
Response from abe on Jun 26, 2022
Thanks for staying with us, Devan. We appreciate your kind review.

2/10 Terrible

Brandon

Stayed 2 nights in Jun 2022

10/10 Excellent

Phillip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY TO FIND. PLENTY OF PARKING. VERY QUIET
Stayed 1 night in Jun 2022
Response from abe on Jun 26, 2022
Thanks very much for staying with us. We appreciate your kind feedback.

4/10 Poor

natalie

Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Michele

Business traveller
Disliked: Amenities
This is NOT a 4 star hotel. It’s very inexpensive and makes a dine flop house for one in a tight budget (that would be me this instance). The staff tries, but they are dealing with an OLD 70’s hotel. For instance. My door lock stopped working the last day. No one to fix it. They staff “tries” but it is what it is.
Stayed 5 nights in May 2022
Response from abe on Jun 26, 2022
Thanks very much for staying with us. I like the humor. We appreciate your kind feedback.

8/10 Good

Shauntell

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Its okay
Stayed 1 night in May 2022
Response from abe on Jun 26, 2022
Thanks very much for staying with us. We appreciate your kind feedback

2/10 Terrible

Aleksandr

Business traveller
stay as far away as possible!
bugs everywhere, roaches literally coming out of the walls
Stayed 1 night in May 2022

2/10 Terrible

Steve

Disliked: Amenities, property conditions & facilities
Stayed 6 nights in May 2022

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness
Property had dried toilet paper on the bathroom floor when we arrived
Stayed 2 nights in May 2022

8/10 Good

Angelica

Stayed 1 night in May 2022

2/10 Terrible

James

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin? Paid $100 for a stay in a filthy, smelly room with not even a telephone or coffee maker. We met a young lady in the parking lot who slept in her car and not in her room because the conditions in it were so bad. Air conditioner was so loud it kept waking me up during the night and did not cool past 73 degrees. No hot water in the bathroom, just luke warm at best, and the bathtub surface was so slippery I had to shower holdling on to a wall fixture to avoid a potentially bad fall. Other than these things, a great place to stay.
Stayed 1 night in May 2022

2/10 Terrible

Bernardo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches, bedbugs, stains everywhere on the bed, floor, walls, thin and dirty sheets, thin pillows, smells of cigarette, staff rude. Worst place I have ever stayed in.
Stayed 2 nights in Apr 2022

8/10 Good

Leslie

Stayed 4 nights in Apr 2022
Response from abe on Apr 27, 2022
Thank for staying with us. We appreciate your kind review.

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
This place is a complete DUMP! It’s awful!! DONT STAY HERE! ITS ABSOLUTELY HORRIBLE!
Stayed 1 night in Nov 2021

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Convenient but roachy
Pros - pretty courtyard with mature trees and chirping birds, friendly checkin, plenty of water pressure, relatively clean tub and toilet, clean refrigerator, soft bath towel, good lighting, working lamps, convenient location to the University and the Kettle Restaurant, free wifi. Easy parking, our stuff was safe in the room and it was fairly clean. Cons - saw five roaches in the room, the underneath side of the bedspread was stained, the carpet stained, room musty smelling, no hangers. Overall, it served its purpose, we were hardly ever in the room but grossed out by the poor condition of the floor.
Stayed 2 nights in Apr 2022

6/10 Okay

manuel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2022

4/10 Poor

Jana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very kind people checking us in and out. Supposed to be non smoking room, smelled like an ashtray. Stained towels and carpet. Not updated in decades. Pet friendly but no mention of deposit until we arrived. We will not be staying here again.
Flooring
Stayed 1 night in Apr 2022

4/10 Poor

Argenis

Travelled with partner
Disliked: Cleanliness, amenities
Stayed 1 night in Apr 2022

8/10 Good

Gumaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an older property but well kept and very clean. Attendant was very helpful. Excellent rate.
Stayed 1 night in Mar 2022
Response from abe on Apr 4, 2022
Thanks very much for your kind review. We appreciate you staying with us.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Good location
Stayed 1 night in Mar 2022
Response from abe on Apr 4, 2022
Thanks for staying with us. We appreciate your kind review.

2/10 Terrible

Meagan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Unacceptable
Found roaches on the bed twice in 2 nights, and more in the bathroom. The heater sounded like an offshore motor every time it turned on and woke us up several times a night. Shady people would randomly be outside shouting in the middle of the night and the walls were so paper thin that we could hear the fan in our neighbor's room running. The pillows were also quite uncomfortable with a very thin comforter for winter time.
Stayed 2 nights in Mar 2022

2/10 Terrible

Malinda, Wichita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean
Stayed 1 night in Mar 2022

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
College station
It was a great stay thanks
Stayed 1 night in Mar 2022
Response from abe on Mar 12, 2022
Thanks for your kind review. We appreciate your staying with us.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from abe on Mar 7, 2022
Thanks very much for your kind review. We appreciate your staying with us. We will continue to provide best services at all times.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpet in the room needed to be changed or really deep cleaned, it smelled like dog poo.
Stayed 1 night in Mar 2022
Response from abe on Mar 7, 2022
Thanks very much for your kind review. We appreciate your staying with us. We will continue to provide best services at all times

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value. Friendly and responsive staff. For the rate they charge, they are top-notch.
Stayed 2 nights in Feb 2022
Response from abe on Mar 7, 2022
Thanks very much for your kind review. We appreciate your staying with us. We will continue to provide best services at all times

2/10 Terrible

BRADLEY ILES

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EVER!!!
Do not stay at this hotel under any set of circumstances!! It's not clean, roaches and the staff is not friendly at all!! There's so many other options to chose from in College Station, choose other options I PROMISE YOULL REGRET IT!!
Stayed 1 night in Feb 2022

2/10 Terrible

Betty

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing other than the lady at the front desk was super nice. Hotel rundown and does not look like the picture on Expedia 1st room when I turned the heat on the room lit up with marijuana smell. Changed rooms went to lay down took a picture of a bedbug crawling on the wall. Checked out and didn't stay. Lost money because it was non refundable. Didn't care could not stay there and would only recommend for the pay by the hr customers and those who just don't care. Again the lady at the front desk was Super even though I lost my money.
Stayed 2 nights in Jan 2022

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, room comfort
Adequate.
The room seemed clean, but the rug had some stains. The marble around the sink had a fracture, but didn't leak. The room had a refrig. and a microwave, but I didn't use them. There was some noise from other occupants, so the walls may be thin. Overall, it was adequate for a couple of nights stay. There were several dining spots around, and was next door to a dollar store.
Stayed 2 nights in Dec 2021

2/10 Terrible

Michelle

Stayed 2 nights in Dec 2021

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

raymond

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stunk. The sheets were dirty , old and stained I wouldn’t stay there again if it was free.
Stayed 1 night in Dec 2021

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2021

6/10 Okay

Alfredo

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
So-so
Manager was friendly, but other staff not so much. You could hear every thing the people say in the next room. Very out dated, but it served its purpose, however not worth $100 a night.
Stayed 1 night in Nov 2021

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not ever stay here
Was stuck in town on a game day and everything was sold out except this. That should’ve been my first clue. Worst place I’ve ever seen. Bugs everywhere. I left and did not stay the night. I’d stay in a crack house AirBnB before this place again. Management is friendly while telling you there are no refunds
Stayed 1 night in Nov 2021

2/10 Terrible

CORINA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is one one the poorest kept properties I have ever seen. Completely disgusting and filthy. The smell of the room was overwhelming with filth and years of unsanitary conditions. There is nothing wrong with the faculty being an older building, as long as it has been kept up. The rooms were so gross that I wouldn’t allow and person or animal I care about the enter the door much less spend anytime there. To top everything off they charge an excessive amount of money and they do not refund. One of the worst experiences of all of my many travels. Please do not fall victim of this property or the crooks who manage it.
Stayed 1 night in Nov 2021

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the worst property we ever booked. We showed up at check-in which was 3 p.m and the room wasnt clean so he told us to leave and come back. We went back at 6 and it still wasnt ready. The manager Abe said the cleaning lady "has a mind of her own" and didnt clean our room. The first room had urine stains on beds, trash from the previous people, hygeine products in the bathroom. We got to the second room after 6 p.m and there was hair in the beds, roaches crawling everywhere, stains, smelled horrible. We booked another hotel down the road and took all our belongings then came back to this one and returned our keys. Managers wife told us they weren't going to do anything for us. We left at 8 and called all day today to request a refund and Abe told us he wasnt going to do anything and hangs up every time. Ill keep filing until they get my refund to me.
Stayed 1 night in Nov 2021

2/10 Terrible

ibukun

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty place even in the bathroom, iron and Wi-Fi is very suck!
Stayed 1 night in Nov 2021

6/10 Okay

Jim

Room was a little shaggy,, several bugs around bed a little too soft for me
Stayed 1 night in Nov 2021

6/10 Okay

ANA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021

4/10 Poor

Jon Eric

Liked: Staff & service
Disliked: Cleanliness, amenities
So, I booked this for an A&M game as it was one of the few options left with the understanding it was far from a 5* property. The staff seemed nice/friendly enough, but after getting to my room I just couldn't stay here. I ended up calling and booking a room at another motel. I can't say for certain if the sheets were dirty or just that they're sold old/stained appeared dirty. There was no mattress protector/pad and the mattress was severely stained, like no way in hell I'm sleeping on it. On a normal weekend they charge around $40 a night which is just fine, but for a property this old and poorly kept to charge $200 per night on game weekend is a joke. Not suggesting people never stay here(I personally would not), but know exactly what you're getting.
Stayed 2 nights in Nov 2021

6/10 Okay

Ruth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
stained chair and bedspread, blower drier inop, squealing mini fridge, curtains had holes throughout, grass cut, but lots of trash., no hangars in closet.
Stayed 2 nights in Nov 2021