Lobby

Reviews of Super 8 by Wyndham College Station

2 out of 5
Super 8 by Wyndham College Station
301 Texas Ave S, College Station, TX

Reviews

6.8
Rating 10 - Excellent. 168 out of 943 reviews" "
Rating 8 - Good. 293 out of 943 reviews" "
Rating 6 - Okay. 239 out of 943 reviews" "
Rating 4 - Poor. 159 out of 943 reviews" "
Rating 2 - Terrible. 84 out of 943 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rhonda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible motel. Smells dirty, looks like this motel needs a huge renovation.
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice staff. Good breakfast. Large, modern room. 5 stars!
Stayed 2 nights in Apr 2024
Response from Carmen on Apr 22, 2024
Thank you for staying with us, and for the great review.

8/10 Good

Tracy

Liked: Staff & service, property conditions & facilities
The breakfast was nice. Waffles, cereal, pre-made omelets and coffee. Very quiet and the bed and pillows were super comfy.
Stayed 2 nights in Apr 2024
Response from Carmen on Apr 20, 2024
Thank you for your feedback! I was ecstatic to hear that you enjoyed your stay as much as we enjoyed having you! We hope to see you again soon!

8/10 Good

Barbara

Travelled with family
Liked: Staff & service
Disliked: Amenities
close to campus
Stayed 2 nights in Apr 2024
Response from Carmen on Apr 20, 2024
Thank you for your feedback.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Carmen on Apr 17, 2024
Thank you for your feedback! We are ecstatic you enjoyed your stay as much as we enjoyed having you!

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carmen on Apr 15, 2024
Thank you for your feedback!

6/10 Okay

REGINALD

Travelled with family
Property needs upgrades.
Stayed 2 nights in Apr 2024
Response from Carmen on Apr 15, 2024
Thank you for your feedback. We are currently undergoing some major upgrades.

6/10 Okay

Meleci

Liked: Cleanliness, staff & service, amenities
I had a broken shower head which made it difficult to shower
Stayed 2 nights in Apr 2024
Response from Carmen on Apr 15, 2024
I apologize for any inconvenience you encountered during your stay. I have discussed your review with Maintenance. Again, I apologize for any inconvenience and thank you for your feedback.

8/10 Good

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a good place to stay at very clean and very friendly there
Stayed 1 night in Mar 2024
Response from Carmen on Apr 15, 2024
Thank you for your feedback! We appreciate you taking the time to tell us about your experience during your stay with us!

2/10 Terrible

Eric

Liked: Staff & service
Disliked: Cleanliness
Roaches
Response from Carmen on Apr 5, 2024
Thank you for your feedback. Your concerns were addressed with Pest Control immediately.

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has bed bugs stay away
Response from Carmen on Feb 13, 2024
First of all, let me apologize for any inconvenience you experienced during your stay. At Super 8, we value guest satisfaction and I am so sorry we failed to meet and exceed your expectations. Please, contact us directly regarding your issue and we will make it right.

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ill be. Back
Stayed 3 nights in Jan 2024
Response from Carmen on Feb 2, 2024
Thank you for your feedback! At Super 8, we always strive to provide the best accommodations for our guests and your satisfaction means the world. Thanks again, and we'll see you soon!

4/10 Poor

Andrea

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Carmen on Jan 26, 2024
Thank you for your feedback. I apologize that we were not able to meet your expectations and will follow-up accordingly.

2/10 Terrible

caysi

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Carmen on Jan 15, 2024
I apologize, but we do not have any record of you staying with us. The reservation attached to this review was marked as a no-show.

10/10 Excellent

Louis

Stayed 1 night in Dec 2023
Response from Carmen on Jan 15, 2024
Thank you for your feedback!

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, room comfort
Nice Stay
Our stay was very good, although we were not at the hotel very much. Only thing not good was the blow dryer in our room did not work.
Stayed 3 nights in Dec 2023
Response from Carmen on Dec 29, 2023
Thank you for your feedback! We enjoyed having you as our guests and hope you visit again soon! I will follow-up with maintenance about the hair dryer immediately. Thanks again!

6/10 Okay

Marie-Josee

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carmen on Jan 4, 2024
Thank you for your feedback!

8/10 Good

R.L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this location is good. The price was reasonable. I would recommend it and I would stay there again.
Stayed 7 nights in Nov 2023
Response from Carmen on Jan 4, 2024
Thank you for your feedback! We appreciate you taking the time to let us know how to improve our guest's experiences. Thanks again, and we hope you'll visit again soon!

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfied
Motel was ran down. Front desk staff was not friendly and gave the vibe that she hated her job and huffed and puffed about anything you asked her and would not stop saying she just wanted to leave and go home.
Stayed 1 night in Nov 2023
Response from Carmen on Nov 21, 2023
Than you for your feedback. I apologize for any inconvenience you encountered during your stay. I will be personally following up on the issues you had during your stay.

6/10 Okay

Adam

Travelled with family
Liked: Staff & service, amenities
Stayed 2 nights in Oct 2023
Response from Carmen on Nov 21, 2023
Thank you for your feedback.

2/10 Terrible

Dirk

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Absolutely horrible! Got put on a smoking floor. Smell was terrible off the elevator! Couldn’t even breathe in the room!! Didn’t know smoking was even allowed in hotels anymore. Had to find a different hotel!!
Stayed 2 nights in Oct 2023
Response from Carmen on Nov 21, 2023
I apologize for any inconvenience you encountered during your stay. Unfortunately, your reservation was made for a smoking room.

8/10 Good

Weldon

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 2 nights in Oct 2023
Response from Carmen on Nov 21, 2023
Thank you for your feedback!

8/10 Good

Christopher, Fort Worth

Stayed 2 nights in Oct 2023
Response from Carmen on Nov 21, 2023
Thank you for your feedback.

10/10 Excellent

Daymon

Didn't stay
Stayed 1 night in Oct 2023
Response from Carmen on Nov 21, 2023
Thank you for your feedback.

10/10 Excellent

Brian

Stayed 1 night in Oct 2023
Response from Carmen on Nov 21, 2023
Thank you for your feedback!

2/10 Terrible

Degui, Sugar Land

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I woke up in the mid of night and a cockroach was in my face.
Stayed 1 night in Oct 2023
Response from Carmen on Nov 21, 2023
Thank you for taking the time to tell us about your experience. I apologize for any inconvenience you encountered during your stay. I will personally follow-up on any issues you had during your stay.

8/10 Good

Jana

Liked: Amenities
The staff was very accommodating and nice. Fastest check in EVER. The room and property was a little outdated but overall nice.
Stayed 3 nights in Sep 2023
Response from Carmen on Nov 21, 2023
Thank you for taking the time to tell us about your stay with us! We appreciate your feedback.

4/10 Poor

Marcellin

Disliked: Amenities, property conditions & facilities
Smells smoke
Stayed 2 nights in Sep 2023
Response from Carmen on Sep 27, 2023
Thank you for you feedback. I apologize for the miscommunication. The reservation that we received for you from the third party was for a smoking room. Unfortunately, we are not able to modify third party reservations on our end. Again, I apologize for the inconvenience.

10/10 Excellent

Herbert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Carmen on Sep 26, 2023
Thank you for taking the time to tell us about your stay with us! It was a pleasure having you as our guest.

4/10 Poor

William

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Carmen on Sep 25, 2023
Thank you for your feedback.

8/10 Good

David, San Marcos

Travelled with family
Liked: Cleanliness, staff & service
This is a hidden gem. The staff is great, the rooms are comfortable the beds are great and it’s a great value when compared to the nearby hotels. It’s a bit old and dated but I’d stay here again and save 200 a night on game weekends.
Stayed 2 nights in Sep 2023
Response from Carmen on Sep 25, 2023
Thank you for taking the time to tell us about your stay! We appreciate the opportunity to take your experience and learn of ways to improve.

10/10 Excellent

Shereen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very pleased with Super 8, especially the staff. They were very, very helpful
Stayed 1 night in Sep 2023
Response from Carmen on Sep 25, 2023
We appreciate your feedback and can't wait for your next stay with us! It was a pleasure having you as our guest.

8/10 Good

Noe

All good
Stayed 1 night in Sep 2023
Response from Super 8 Management on Sep 12, 2023
Thank you

6/10 Okay

Frank

Travelled with family
Disliked: Cleanliness
Basic Super 8, nothing more...
Very basic Super 8, nothing special. Service could be a bit better - we arrived and to our surprise, the room which we were given, was dirty and not ready for us and no option other than having to wait. We ended up leaving and returning a few hours later to our room. Breakfast was lacking. Pic attached shows the options presented to us at breakfast -- 2 : waffles and yogurt. Needless to say, we ended up having to go eat breakfast elsewhere.
Stayed 1 night in Aug 2023
Response from Carmen on Aug 22, 2023
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry we failed in our efforts and that you found the food unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you this is not typical of our hotel. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty or have a Desk Agent contact me personally. Thank you again for your feedback.

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was courteous and professional
Stayed 2 nights in Aug 2023
Response from Carmen on Aug 20, 2023
Thank you for taking the time to tell us about your stay with us!

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Do not recommend
The hotel room was tidy and all, but it seriously lacked some basic stuff. Like, there weren't any cups, glasses, or even water in the room. I had to go all the way to the reception just to ask for a bottle of water. And get this, no one was around to help with my luggage. I'm a student and was staying there while moving into my new apartment, and I had these two heavy suitcases. I asked the lady at the reception if she could help me put them on a trolley, but she just acted like I wasn't there. Not cool at all. Honestly, after this experience, I don't think I'll be staying there again.
Stayed 2 nights in Aug 2023
Response from Carmen on Aug 22, 2023
Thank you very much for your review of your recent stay at our hotel. I have personally addressed this with our housekeeping staff to ensure this doesn’t happen again. We appreciate your valuable feedback as it helps us identify the areas we can improve our employee training and guest experience.

2/10 Terrible

Chenyin

Stayed 2 nights in Jul 2023
Response from Carmen on Aug 22, 2023
Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel.

8/10 Good

edmund

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing
Enjoyed myself and the peace and quiet was immeasurable. Relaxed good.
Stayed 2 nights in Jul 2023
Response from Carmen on Jul 18, 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is around the corner. Please call us if there is anything we can help you with.

10/10 Excellent

Drexler

Very nice in the commodore comfortable quiet and i
Stayed 1 night in Jul 2023
Response from Carmen on Jul 16, 2023
Thank you for the feedback

6/10 Okay

Rama

Stayed 1 night in Jul 2023
Response from Carmen on Jul 31, 2023
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Daymon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jul 2023
Response from Carmen on Jul 7, 2023
Thank you for your feedback! I am ecstatic that you enjoyed your stay and can't wait for your next visit!

10/10 Excellent

Christopher, Randolph

Stayed 1 night in Jun 2023
Response from Carmen on Jul 7, 2023
Thank you for your feedback! We look forward to your next stay with us!

10/10 Excellent

Jacobo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet and convient. Lots of food and shopping in walking distance. Made getting necessities very easy.
Stayed 1 night in Jun 2023
Response from Carmen on Jun 15, 2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs in the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 Excellent

Durgalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, affordable, and friendly staff.
Stayed 3 nights in May 2023
Response from Carmen on May 22, 2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs in the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

4/10 Poor

David

Travelled with family
Liked: Staff & service
Price goucing during TAMU graduation. At least twice a fair rate.
Stayed 3 nights in May 2023
Response from Carmen on May 22, 2023
Thank you for bringing these issues to our attention. We appreciate your valuable feedback as it helps us identify the areas we can improve staff training and our guest experience.

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to campus and other vene.
Stayed 1 night in May 2023
Response from Carmen on May 22, 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is around the corner. Please call us if there is anything we can help you with.

4/10 Poor

john

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was dirty- a/c didn’t work well- cover on a/c fell off. No hot water for showers- mold and it’s dirty!
Stayed 2 nights in May 2023
Response from Carmen on May 22, 2023
Thank you for sharing your thoughts and allowing me to apologize for any inconvenience. I asked our staff if any of these issues were brought to our attention and no one had heard from you directly during your stay. Our staff is always ready to take care of any issues you may have with your room.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved hotel just not Expedia..I got double charged.
Stayed 1 night in Apr 2023
Response from Carmen on May 22, 2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs in the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

6/10 Okay

Cheri

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Carmen on Jun 15, 2023
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

2/10 Terrible

Boichau

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just dirty
Stayed 2 nights in Apr 2023
Response from Carmen on Jun 15, 2023
Thank you for your feedback. I was disappointed to read that you did not have a pleasant experience during your recent stay with us. I can assure you I will be personally investigating the matter and have housekeeping address your concerns immediately.