The hotel room was tidy and all, but it seriously lacked some basic stuff. Like, there weren't any cups, glasses, or even water in the room. I had to go all the way to the reception just to ask for a bottle of water. And get this, no one was around to help with my luggage. I'm a student and was staying there while moving into my new apartment, and I had these two heavy suitcases. I asked the lady at the reception if she could help me put them on a trolley, but she just acted like I wasn't there. Not cool at all. Honestly, after this experience, I don't think I'll be staying there again.