Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from NY

Understanding staff

Posted 20-May-2015
Pros: Staff
Cons: Directions to get there
Location: Location is a little bit tricky to get to.
The reason for my stay was my daughter's graduation fromTexas A&M. Original flight from NY was delayed so time was of the essence. Staff let us in our room immediately to change. As this was a fluid series of events it turned out we did not need the second night. Staff allowed us to cancel at the last minute the second night. It was much appreciated
3 out of 5
Recommended
for Everyone
by A verified traveller from CC, Tx

Slipped

Posted 16-May-2015
I stayed here a few months ago and was impressed by the room and the hotel. My opinion dropped as of my most recent stay. My room had an issue with the door latch where it barely latched and was misadjusted. I had real concerns about the door staying locked. Also, the ac unit had a really loud nonstop rattle. The carpet was poorly put down and had noticeable rolls and the water pressure in the shower was non-existent. The whole place just had the feel that maintenence is nor a priority.
1 out of 5
by A verified traveller from Aledo, Texas

Hotel Run by Incompetent or Dishonest Management

Posted 27-Dec-2014
Pros: It was clean.
Cons: Management needs to be changed. Not a single person we encountered at the desk over a two-day period was properly trained or professional. Terrible!
Location: Convenient location to shopping, Texas A&M University, and the George Bush Presidential Library.
We found the facilities to be nice and clean. That's where the positives ended. Through Expedia we booked a 5-room block. All rooms were prepaid a month in advance. On arrival, we were given keys to a room already occupied by another member of our party. Staff member who checked us in admitted to being new and less than fully trained. Worse than that, we returned home to find that ALL FIVE FAMILIES IN OUR BLOCK WERE CHARGED AGAIN FOR OUR ROOMS. They took our credit cards "for incidentals" (which in this hotel would be nearly impossible to incur - no mini bar, etc.) and then charged us for the rooms that they knew had already been paid. When we discovered the issue by checking credit card / bank statements, the excuse again was that a person who was "poorly trained" "made a mistake". And Expedia doesn't escape criticism either. We paid $35 per room more through Expedia (that's 22% more per room) than we would have paid booking directly with the hotel. So we now have two claims for refunds in process - one from the hotel and one from Expedia. Never again will I stay at this hotel and never again will I use Expedia's "guaranteed lowest rates".
4 out of 5
Recommended
for Everyone
by A verified traveller

It is a good place to stay.

Posted 21-Dec-2014
The carpeting is somewhat old but clean and the toilets are low but the rooms are large and the bathroom is separate from the bedroom. The TV was fine but somewhat channel restrictive - no gold channel. It is an excellent place for a one or two nigh stay. The breakfast was better than the La Quinta.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio

A&M/ Thanksgiving day.

Posted 29-Nov-2014
Due to a traffic accident we had to detour around we did not arrive till 1:30 am Thanksgiving morning. Staff was very friendly and room was better than I expected. The only negative was the water pressure in the shower. The pressure was so low I had to turn off the shower and put my head under the faucet to get the shampoo out of my hair. Other than that will definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Nov-2014
Pros: good breakfast
Location: it was hard to get to because the off ramp was after it
it was a great hotel to stay at. I would stay there again
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok

Posted 10-Nov-2014
Big room. Issue was hall smelled like diesel/gas. Low water pressure and scratchy towels didnt help. Would stay there again in a pinch
5 out of 5
Recommended
for Getaway With Friends
by Ronda from Texas

Pet friendly and Clean

Posted 8-Nov-2014 on Hotels
We were in the area for the ASCA National Stockdog Trials. This hotel is pet friendly. Breakfast was good. Our room was clean and comfortable. My husband complained that the bed was too hard, but he likes a VERY soft mattress. My only complaint would be that we were in a room next tot he laundry and one of the machines had a squeaky spin cycle that woke me at 1:30am.
5 out of 5
Recommended
for Personal Event
by Sheila Finn from College Station, TX

I liked it

Posted 22-Oct-2014 on Hotels
We had never stayed at a Quality Suites before so I was a little apprehensive, but we were pleasantly surprised. The room was clean, the bed was comfortable, and suited our needs just fine. There were a couple of minor things about the room/bathroom - a light bulb was burned out in the bathroom (we stayed 2 nights, and the maid had cleaned up our room so I don't think I can say it had just burned out); the sink was either on full blast or not at all; and it would've been helpful to have lamps with USB ports. We were in town to visit our A&M student, and while this wasn't right next to the campus, it was a very short drive (within 10 minutes). I did not take advantage of the breakfast, but my husband did, and seemed to feel that it was fine - except for the coffee. He said it tasted like cardboard. The water in College Station is very soft and doesn't taste good so that may have been the reason why the coffee didn't taste good. We are staying here again in April so it will hopefully be just as good!
3 out of 5
Recommended
for Business Travellers
by Alma

This traveller left a rating score only Posted 26-Sep-2014 on Hotels