Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Posted 6-Aug-2014
Lobby hallways and elevator were filthy. Staff was unfriendly and rude. I booked this hotel because it advertised on Expedia as "pet friendly" and did not mention any additional fees or restrictions on pets. When I got there they charged an extra $25 per night saying they could have charged $75 if they wanted to...I told them I would cancel if they did...they relented but with quite an attitude that followed every time I walked through the lobby. I will not only never stay in this particular hotel again but this chain will never see any of my business.
1 out of 5
by A verified traveller

Would not recommend

Posted 16-Jul-2014
Pros: nothing
Cons: everything listed above.
Location: College Station, Texas A&M University.
Needed a hotel for the night in College Station. Quality Suites was the only hotel with available rooms, and now I know why. The hotel was hot when you walked into it, the elevator didn't work, the carpets were stained, the hallways were hot, and our room smelled like the carpets were wet with mold. The chair for the desk was bent, the air conditioner didn't stay on. Need I go on? It was a disaster. Would not recommend you stay here.
2 out of 5
by Chris from Waco, Texas

BIG waste of money

Posted 19-Jun-2014
Pros: The room was spacious.
Cons: Lower the price or fix the problems mentioned (wifi, TV, pillows, AC, breakfast, cleaning, etc.)
Location: College Station, Texas Texas A&M University
I've stayed in Quality Suites before, but will definitely reconsider this hotel in the future. For $130 a night, I expected better. There were a pair of socks under the bed from some previous guest, the pillows were about the size of throw pillows, the AC wouldn't cool the room, the TV was a tube TV not flat screen, and the "free wifi" was non-existant. While the breakfast wasn't bad, you were limited to either water, coffee or milk. There was one morning that they had a little orange juice available for the early eaters.
2 out of 5
by Jody from Texas

If you like it hot, stay here!

Posted 18-Jun-2014
We arrived a the hotel at 4:30 and front desk didn't have our paperwork ready for us to sign. The clerk was very unprofessional and asked that I come back later to sign the paperwork. When we reached the room, we noted that the A/C was set on 75, but the room was very hot and humid. We turned the A/C unit down to 64 to get any kind of cool air at all and that only reached the sitting room. It never made it to the bed or bathroom. We left the room a 6:30 to go to a wedding and returned at midnight. The room was as hot as it was when we left. Neither of us slept more than an hour at a time all night long. When we complained to the management the next morning, it was "ok sorry about that. There isn't anything I can do for you, but I'll let my manager know and she will call if she can make an adjustment on your bill." We've heard nothing from the management.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 29-Apr-2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Mr and Mrs from NH

Posted 8-Apr-2014 on Hotels.com
Our stay was fine. We felt safe and the room, bedding, and bathroom were clean.
4 out of 5
Recommended
for Personal Event
by B Dwyer from Denton TX

Posted 25-Mar-2014 on Hotels.com
I enjoyed my two night stay. The staff was attentive and courteous. I will stay here on my next trip to college station. My only concern with the property was that the emergency exit on one end of the hotel was locked day and night. I was unable to enter or exit it.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 25-Mar-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by David from Houston

Not that far from Campus but also not close

Posted 2-Mar-2014 on Hotels.com
Room was very good. Nice place had nice place to work before going out that night.
4 out of 5
Recommended
for Everyone
by Jonny from Hutto, TX

Quick Stop in BCS

Posted 2-Mar-2014
Cons: New mattresses
The hotel was great, with one very important exception. The mattress was not as comfortable as $150 per night should be. It was hard and springy. Not very soft or forgiving. Everytime either one of us shifted, it jostled the other, and neither one of us had a very good nights sleep. Other than that, the Hotel overall was very clean, the staff welcoming and helpful, and it had all the perks (hot breakfast, comp newspapers, pool, fitness, business center, etc)