Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Would not recommend

Posted 16-Jul-2014
Pros: nothing
Cons: everything listed above.
Location: College Station, Texas A&M University.
Needed a hotel for the night in College Station. Quality Suites was the only hotel with available rooms, and now I know why. The hotel was hot when you walked into it, the elevator didn't work, the carpets were stained, the hallways were hot, and our room smelled like the carpets were wet with mold. The chair for the desk was bent, the air conditioner didn't stay on. Need I go on? It was a disaster. Would not recommend you stay here.
2 out of 5
by Chris from Waco, Texas

BIG waste of money

Posted 19-Jun-2014
Pros: The room was spacious.
Cons: Lower the price or fix the problems mentioned (wifi, TV, pillows, AC, breakfast, cleaning, etc.)
Location: College Station, Texas Texas A&M University
I've stayed in Quality Suites before, but will definitely reconsider this hotel in the future. For $130 a night, I expected better. There were a pair of socks under the bed from some previous guest, the pillows were about the size of throw pillows, the AC wouldn't cool the room, the TV was a tube TV not flat screen, and the "free wifi" was non-existant. While the breakfast wasn't bad, you were limited to either water, coffee or milk. There was one morning that they had a little orange juice available for the early eaters.
2 out of 5
by Jody from Texas

If you like it hot, stay here!

Posted 18-Jun-2014
We arrived a the hotel at 4:30 and front desk didn't have our paperwork ready for us to sign. The clerk was very unprofessional and asked that I come back later to sign the paperwork. When we reached the room, we noted that the A/C was set on 75, but the room was very hot and humid. We turned the A/C unit down to 64 to get any kind of cool air at all and that only reached the sitting room. It never made it to the bed or bathroom. We left the room a 6:30 to go to a wedding and returned at midnight. The room was as hot as it was when we left. Neither of us slept more than an hour at a time all night long. When we complained to the management the next morning, it was "ok sorry about that. There isn't anything I can do for you, but I'll let my manager know and she will call if she can make an adjustment on your bill." We've heard nothing from the management.
4 out of 5
for Everyone
by Jonny from Hutto, TX

Quick Stop in BCS

Posted 2-Mar-2014
Cons: New mattresses
The hotel was great, with one very important exception. The mattress was not as comfortable as $150 per night should be. It was hard and springy. Not very soft or forgiving. Everytime either one of us shifted, it jostled the other, and neither one of us had a very good nights sleep. Other than that, the Hotel overall was very clean, the staff welcoming and helpful, and it had all the perks (hot breakfast, comp newspapers, pool, fitness, business center, etc)
3 out of 5
for Everyone
by A verified traveller

A little pricey for this quality hotel.

Posted 11-Feb-2014
A little pricey for the quality you get. Still has old school box tvs. Def need to upgrade those. Room had a musky/old smoky smell even though it was a nonsmoking room. Other than that it was clean and close to where I needed to be.
5 out of 5
by Lauren from Texas

Nice place

Posted 2-Jan-2014 on Hotels.com
The hotel was nice. The staff was friendly and accommodating. The hotel room was large and comfortable for two adults and three children. The breakfast was standard to what you would find at any hotel. Overall, I was happy staying here.
5 out of 5
for Business Travellers
by Mike from Dallas

This traveller left a rating score only Posted 23-Dec-2013 on Hotels.com
4 out of 5
for Families
by Nana & Pop from Atlanta

Close to family

Posted 4-Dec-2013 on Hotels.com
We stay at this hotel once or twice a year to visit family in the area. It was a lot better this time than the last two times we stayed. We have been staying here for the last 5 years and have been very pleased. However, we were afraid we were going to have to change. Now it appears it is back to the way it was and we will stay again I'm sure.
4 out of 5
for Everyone
by A verified traveller

This traveller left a rating score only Posted 20-Nov-2013
5 out of 5
for Everyone
by Taylor

Nice hotel, impressed especially for the price

Posted 17-Nov-2013
Was a@m ring day so we had driven from ft worth. We were able to get into our room 2hours before the room was going to be ready. That made everything go extra smooth. Would definitely stay there again.