2 restaurants, breakfast, lunch, dinner served; seafood

Reviews of Casino Hotel - Cgh Earth, Cochin

5 out of 5
Casino Hotel - Cgh Earth, Cochin
Willingdon Island, Kochi, Kerala

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alice, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Venugopal

Stayed 3 nights in May 2023

4/10 Poor

Subashini

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Shankar

Stayed 3 nights in Oct 2022

10/10 Excellent

Ramesh Babu

Stayed 1 night in Jul 2022

4/10 Poor

Karen, Washington, USA

Travelled with family
Disliked: Staff & service, amenities
Not impressed with the staff and service. The staff at the front desk wasn't as friendly and/or happy to be there. The hotel itself is what you expect, historic (and so was everything in it). The exterior of some of the room doors was painted and the smell was strong in our rooms since the doors at the end of the hallways were kept closed. There were several people smoking by the pool :( We ate at the Tharavadu restaurant (a couple of times) and the staff and the food were great! I eat gluten/dairy free and they were very helpful.
Stayed 1 night in Nov 2019

10/10 Excellent

Anuja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
travel
I needed two days to quiet time between hectic work travel to write and unwind. Casino was perfect and their staff was super, specially Uttara. One morning there was renovation the room next to mine and as soon as I brought it up, they offered to change my room, which was a nice gesture. For a solo traveler this was perfect. It was clean, safe and comfortable. It is great value for money and the pool is quite nice too. Keep up the good work.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
There was a great delay in providing news papers whi h should have been at 6 am instead of 8 am
Stayed 1 night in Feb 2019

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very delayed check in . instead of a double bed, twin sharing was provided . Buffet breakfast and food at the restaurant was much below standard expected. Overall standard is below 3 star level. Most of the staff were not at all trained and do not know the minimum ettiquette of a hotel
Stayed 2 nights in Feb 2019

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is in a quiet neighborhood away from the city. Nice and Peaceful. I liked the complimentary breakfast
Stayed 1 night in Nov 2018

10/10 Excellent

SANIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Stay with minor hiccups
Casino Hotel is known property in Cochin and good for people who love to stay away from the traffic and chaos of Ernakulam City. The Reception staff particularly Amrutha was very helpful. The room service kept sending orders to the wrong room on two occasions and also there was delay in serving the orders. The breakfast buffet is very good and the staff in the restaurant is very attentive and service oriented. The tall boy in the Housekeeping Staff was very helpful and did his job really well. The Day security Guard (the burly one with thick moustache) , was very friendly with us the day we arrived but as he saw that we gave the concreirage a tip and did not give him, he kept ignoring us and at times made a face to show his displeasure. The Stay , Service and the property is clean and well managed ..The rooms are a bit dated compared to the nearby Taj and Trident ...
Stayed 2 nights in Jul 2018

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy stay
A lovely hotel with a nice pool and great restaurants. We had very comfy beds. The seafood restaurant is highly recommended - delicious fresh fish grilled and BBQ'd. Breakfast buffet is also excellent. Only downside too many big tour groups who took all the sun loungers and there weren't enough sun beds !
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice blend of history and comfort...
Located outside the bustling city of Kochi, I enjoyed the peaceful surroundings at Wellington Island. Casino Hotel has a calming and restful feeling. The staff were friendly and efficient, the food was superb and I enjoyed the feeling of not being surrounded by yet another noisy city center.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sheetal, Mumbai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The service was great but the hotel rooms need upgradation. From frayed carpets to slightly old looking furniture, the hotel was disappointing compared to other CGH properties I have stayed in

8/10 Good

Rajesh, Bhopal MP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good stay with eversmiling staff. Good food
Beautiful. Well mannered support staff.Peaceful surroundings.

8/10 Good

Biju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jack, St.Andrews NB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning
This was our second stay at the Casino, ten days this time a week last visit. Everything was as as we remembered. The staff could not have been more helpful on any of our requests. Even an oddball inquiry about an Ayurvedic concoction the Dr. had suggested for a misbehaving tummy was greeted with a smile by Maria. All three parts started arriving in a few minutes as if they were a regular menu item. We will be returning to the Casino for our next Cochin visit.

10/10 Excellent

JackyMac, chamcook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food clean pool less hustle pleasing people
We enjoy our large room overlooking a large eco cleaned pool- large enough to swim laps. Large bathroom with bath and shower. Free wifi. The buffet breakfast is very good with large variety of Kerala food and western dishes. The evening buffet is great too, The hotel is eco friendly. There is a lovely fragrance throughout the hotel. and is spotlessly clean inside and outside. It is known for it's seafood restaurant which is located outdoors. An adequate gym and prompt check in.This hotel is located on Willingdon Island a 10 minute 4 rupee ferry ride to either Ernakulum, Mattencherry or Fort Cochin. We stay here for the tranquility and travel for shopping, sightseeing and other interests such as having dental work and a series of Ayurveda treatments.The bed is comfortable and we are able to control the room temperature ourselves.This hotel is worthy of a higher rating than a 3.5 star.

8/10 Good

Chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Caroline, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but pricey!
Hotel was good, but there are hidden costs as VAT is added to everything after the advertised price, after a month in India, this was by far the most expensive place we stayed and ate, but wasnt the best.

10/10 Excellent

Rabi, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet haven in a chaotic world
After 3 weeks of average hotels and long road trips, I landed by chance at this hotel. Originally I was booked for 2 nights but kept extending it until they were fully booked. It is a wonderful hotel with all the comforts you desire plus staff that tries to make your stay a pleasure. There's a nice airy bar with a good selection, a great restaurant and ayurvedic massage. I was really sad when I had to leave. This hotel has that effect on you unlike others where you're glad to get out.

6/10 Okay

NAUSHAD, TRIVANDRUM

Liked: Staff & service
Disliked: Property conditions & facilities
Casino Hotel Needs Renovation
Nice and Pleasant stay. Very good service, but the Hotel requires Renovation.

8/10 Good

Carolyn, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow. Nice place.
Beautiful place. WONDERFUL restaurant. Wish it was across the river and closer to the fort and town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with helpful staff
Helpful staff who assisted with car and driver and welcoming friends staying locally - nice cold beer!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Its ok, could be better with better services
Seems like this hotel was built to be the best resort in town about 30 years ago. But the location is not perfect since its in an island and taxi or riquishah to Fort Kochi has to make a long roundabout. It feeels like the place is beeing neglected by the owners. Rooms as spacy and confortable but services are lousy - for example there where no chairs around the pool and when we asked for one the employee answerd he was not allowed (!)

6/10 Okay

Cry Wolfe

8/10 Good

Firoz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
It was excellent!!! wana come back again and stay with ur'll,

8/10 Good

Khushjiv, Chandigarh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Antony, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable value for money, good location
The hotel is very good quality and service was excellent. The buffet and restaurant was very expensive which is annoying because there are not many alternatives in the immediate neighborhood. There in Nichis next door which had really great and very cheap food but it's basically an Indian fast food outlet. The pool is very nice. Everything is a taxi ride away which can be a hassle if it's been long day as u can't easily just duck into town.

4/10 Poor

Sue, Tasmania, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino Hotel - avoid it!
We were in need of some luxury and this most certainly did NOT provide it. A sad new years eve with No alcohol, staff were unhelpful and disinterested, facilities were bit grim, the bedding was tatty and rough and the rooms felt damp - maybe a problem with the air con. The sea food restaurant was great - but then we didn't pay as it was a consolation prize for a poor experience. Overpriced for what it promises to be. A 2 star hotel at best.

4/10 Poor

Cheryl, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Casino Hotel
Spent a miserable new years eve in this hotel. As we did not want to pay 4000rp for the sea food dinner and party we were excluded from the restaurant and the bar. The upstairs bar had been taken over by a private function - so no access there either. When we asked the miserable reception staff for a drink we were told to use our mini bar - which had 2 beers!!!! Dreadful staff. Dreadful hotel. Not a good position Really only 2 stars

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino Hotel Kochi
Reasonable good value for money.

10/10 Excellent

YUSUKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is old but service is good.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

8/10 Good

torbjørn, Odense N

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Det var et godt hotel Men rejsegeiden var ikke god han kunne ikke plandlægge så det passede med tiderne