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Reviews of Charnwood Arms by Greene King Inns

3 out of 5
Charnwood Arms by Greene King Inns
Beveridge Lane, Bardon Hill, Coalville, England

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 165 reviews" "
Rating 8 - Good. 59 out of 165 reviews" "
Rating 6 - Okay. 31 out of 165 reviews" "
Rating 4 - Poor. 11 out of 165 reviews" "
Rating 2 - Terrible. 8 out of 165 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jackie on Mar 11, 2024
thank you for leaving us a review

10/10 Excellent

Aron

Stayed 1 night in Jan 2024
Response from Jackie on Feb 13, 2024
Thank you for taking the time to leave us a review

8/10 Good

keith

Stayed 1 night in Jan 2024
Response from Jackie on Feb 16, 2024
Thank you for taking the time to leave us a review

2/10 Terrible

jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jokesville
Absolute joke - originally asked to move my venue as where we were going changed locations was told no so kept booking. Turned up to hotel last night to be told booking cancelled so had no booking and no where to stay - still waiting for call back as of 11am today it’s 6pm now and no one can confirm what’s happened
Stayed 1 night in Jan 2024
Response from Jackie on Mar 5, 2024
thanks for your feedback

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Humphrey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel makes best use of it’s facilities. Every member of staff I came across was cheerful and helpful. The room was clean and had all I required. It was value for money. The decor was tired but everything worked. My only problem was that I am handicapped and the liquid soap was out of my reach when I wanted a bath..
Stayed 2 nights in Dec 2023

10/10 Excellent

Ellis

Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover
Nice place, spacious rooms which although dated were clean and tidy
Stayed 1 night in Oct 2023

8/10 Good

Claire

Stayed 1 night in Sep 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Jackie on Sep 25, 2023
Thanks for taking the time to leave us a review

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Greene king pub food
Very good Greene king hungry horse pub & food, helpful busy staff. The rooms are like chalet’s in the car park but big enough modern & clean. Local area there is a truck stop right nxt door so pub has some truckers in it but mostly families. Only draw back was a stretch of the local road was used as a race track til about 11 pm cars screaming up & down
Stayed 2 nights in Aug 2023
Response from Jackie on Sep 4, 2023
Hi Paul,Thank you for taking the time to leave us a lovely review we appreciate it

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Jackie on Sep 4, 2023
Thank you for taking time to leave us a review :)

8/10 Good

Dianne

Stayed 1 night in Aug 2023
Response from Jackie on Sep 4, 2023
Thank you :)

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOG
2nd time here , visiting my brother in Coalville. A different room a huge bed, very clean, arrived late staff very friendly and cannot do enough for you. Highly recommended
Stayed 1 night in May 2023
Response from Emily on Jun 5, 2023
That is so lovely to read! I am glad we lived up to expectations for you :) I will pass the message on to the team

2/10 Terrible

Richard

Business traveller
Disliked: Property conditions & facilities, room comfort
Next to a lorry park and there was a power generator running 24/7. Room had the front door kicked in (visible repairs inside the room) Not a comfortable stay and will find another hotel next time!
Stayed 2 nights in May 2023
Response from Emily on Jun 1, 2023
Hi Richard, I am disappointed to learn that we didn't provide you with our normal standards, had we known of this issue I can assure you that we would have rectified the situation and placed you in a different room.I hope this hasn't put you off staying with us in the future

10/10 Excellent

Harish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charnwood arms
Surprisingly what fabulous rooms they have. It’s a pub but the annexe / lodge has the bedrooms. I was so surprised how clean tidy and comfortable it was. The lady who checked me in was so polite and friendly. Really really enjoyed my stay and as I was on business and which will be regular I will definitely stay here again
Stayed 1 night in Apr 2023
Response from Emily on Jun 1, 2023
It is so lovely reading this review, I am glad we lived up to expectations Hope to see you again soon!

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place to stay
Stayed 1 night in Apr 2023
Response from Emily on Jun 1, 2023
Thank you for your review, I will pass the message onto the team :)

10/10 Excellent

Mark

Stayed 1 night in Dec 2022

10/10 Excellent

Andy

Stayed 1 night in Oct 2022

8/10 Good

TERENCE

Stayed 3 nights in Sep 2022

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Charnwood Arms
Assumed we’d be staying at the Inn, but pleasantly surprised to be staying in “Little houses” nearby. Was able to park in front of the properties. The Inn had a restaurant on site, or a 2 minute walk to a Beefeater restaurant next door. Had a lovely breakfast in the Inn, with very reasonable prices.
Stayed 1 night in Oct 2022

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
I liked having the restaurant and pub on site. The place is a little tired looking and is in need of a complete upgrade. The car park and area around the entrance could be better maintained. Someone needs to get a broom and clean up.
Stayed 1 night in Sep 2022

10/10 Excellent

Kevin

Stayed 1 night in Sep 2022

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Ian

Stayed 1 night in Sep 2022

10/10 Excellent

Hugh

Stayed 1 night in Sep 2022

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2022

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, room comfort
Everything you need in the same place
The rooms are tired but exceptionally clean. The staff are fabulous and helpful if you ask questions. This is my 2nd stay and I will stay again
Stayed 1 night in Jul 2022

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the food for the prices , rooms are spot on
Stayed 4 nights in Jul 2022

8/10 Good

Neil

Business traveller
Liked: Staff & service, amenities
Nice stay Ready for days work
Stayed 1 night in May 2022

10/10 Excellent

J

Stayed 1 night in May 2022

8/10 Good

Lyndsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again, handy for Donnington Park
Good value for money, everything you need for a comfy stay, staircase a bit creaky but generally nice and peaceful. Breakfast in the pub is great value.
Stayed 2 nights in Apr 2022

10/10 Excellent

Gorden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Much better than expected for the price. Good value for money
Stayed 1 night in Apr 2022

2/10 Terrible

Mark

Stayed 1 night in Mar 2022

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, room comfort
Good venue for local band rehearsal and social.
Arrived on Sat morning. Plenty of parking not a problem. Couldn’t check in early had to be 2pm. Room for solo traveller excellent. All the mod cons. Room could have had a little bit of makeover but still cozy and warm. Bar area efficient and staff friendly and helpful. Many beers and gins on offer. Breakfast very ample and sufficient. Nice place will be stopping again in future.
Stayed 1 night in Feb 2022

8/10 Good

JS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel uses a large car park which is free to residents. However being a light sleeper I was woken from about 3:30am by HGVs starting up and moving off.
Stayed 1 night in Oct 2021

10/10 Excellent

gena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay;
Stayed 1 night in Sep 2021

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awake sll night
We were kept awake all night until 8.30 in morning from people that went to a rave and carried on in their rooms when they got back
Stayed 1 night in Aug 2021

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Room qas clean and comfortable food excellent service excellent had an amazing stay would definitely recommend to anyone and will be booking again
Stayed 1 night in Aug 2021

8/10 Good

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful staff clean and comfortable room bed very comfortable an enjoyable experience wud stay again
Stayed 1 night in Aug 2021

6/10 Okay

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Room for improvement
First room given wasn’t cleaned 2nd room given was only made for one person and there’s 2 on booking, so needed more towels n tea /coffee etc, only 1 tea bag in room for 22 hours , really was skimpy,
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

David

Business traveller
Liked: Cleanliness
Disliked: Room comfort
The rooms are on the outside of the pub. They are like little huts. It was clean and warm but the bed was very hard (my personal preference is a soft bed). Its used by a lot of tradesman who seem to start work around 5am and all start their vans early. The window.in my room was broken so i really struggled to close it. Overall the room was ok for the price.
Stayed 1 night in Feb 2020

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Kieron

Stayed 2 nights in Nov 2019