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We had a great short stay. Breakfast was lovely, as was Carol, the breakfast attendant.
Convenient location for heading into Cleveland and going to the basketball. Rooms were big and clean.
The breakfast hostess was a gem. She was very friendly and helpful. The front desk clerk was enjoyable and friendly as well.
Jane
Stayed 1 night in Mar 2024
8/10 Good
Brooke
Travelled with partner
Mar 17, 2024
Liked: Staff & service
Room was not in the best condition and shape when we checked in but we figured since we were only there for one night it would be fine. Looked like there was mold growing in the bathroom and there was a hole in the bathroom ceiling from a leak. Staff was very kind though, so that made us feel better about our visit.
I would like to shout out to derek and employee that work there. They made the experience that much better by having great attitude and great customer service. If i come back to ohio ill be staying here.
Eric
Stayed 2 nights in Jan 2024
Response from michelle on Feb 3, 2024
Thanks for staying with us. We appreciate your feedback!
We arrived a little early and were happily granted early check-in. The process was smooth and everyone was extremely friendly and accommodating. The same can be said for check out. The hotel was quiet and attractive with the exception of the carpet which was worn in some spots and a little dated. My only issue is that the bed linen was not clean. I also pull the blankets back to check and there was hair and other debris on the sheets.
Teri
Stayed 1 night in Dec 2023
Response from michelle on Jan 6, 2024
Thanks for staying with us. We appreciate your feedback!
Staff were friendly. Hotel was in a great location that was quiet and convenient.
Joseph
Stayed 2 nights in Dec 2023
Response from michelle on Jan 6, 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Jose
Dec 1, 2023
Jose
Stayed 3 nights in Nov 2023
Response from michelle on Jan 6, 2024
Thanks for staying with us.
8/10 Good
Michael
Business traveller
Nov 29, 2023
Liked: Cleanliness, staff & service, amenities
Not sure when the whole change to vegetarian omelets took place but I really wish they would bring back the scrambled eggs or at least give another omelet choice. Staff was amazing and friendly. My room was oddly very noisy. Tough nights sleep.
Michael
Stayed 1 night in Nov 2023
Response from michelle on Jan 6, 2024
Thanks for staying with us. We appreciate your feedback!
You had to ask for housekeeping we were there 3 days they said they told us at check in they did not asked for adjoining rooms one had one they said since we went thru Expedia they were sorry they couldn’t do it
Julie
Stayed 3 nights in Sep 2023
Response from michelle on Oct 7, 2023
Thanks for staying with us. We appreciate your feedback!
We were in town just for one night and couldn’t be happier with our stay at Hampton Inn. The hotel staff was friendly, room was very clean and comfortable, and good location. I would definitely choose Hampton Inn again on another trip to Cleveland.
Verified traveller
Stayed 1 night in Sep 2023
Response from michelle on Sep 12, 2023
Thanks for staying with us. We appreciate your feedback!