Hot tub was broken - Elevator was broken, had to use the stairs - Ice machine was broken on the 2nd floor so we had to walk down the hall, down the stairs, down the other hall just to get ice so I can ice my bad knee 3 times daily!!!!!!! Pool had a film of who knows what and I went in to look at it and a group of 3 guys there offered me 100 dollars if I'd jump into the CESSPOOL! Multiple hairs in the shower and something nasty on the pillowcase!!!! I expressed my concerns to Josh at the front desk as my room card didn't work after getting ice..... yeah, I had to walk back down, and I was told nothing can be done since I booked the hotel through Expedia!!!!!!!