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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Connected to Key Tower on Cleveland's historic Public Square, this Marriott hotel is within a mile of Quicken Loans Arena, Progressive Field, Cleveland Browns Stadium, and The Rock and Roll Hall of Fame and Museum.
On-site dining options include David's Restaurant and David's Epicurean, both open for breakfast, lunch, and dinner. Jake's Lounge, with plasma TVs for viewing sports, is open for lunch and dinner, and room service is available from early morning until late evening.
A fitness center has an indoor pool, spa tub, sauna, and treadmills with built-in flat-screen TVs. Business center services include faxing, overnight pick-up/delivery, and a notary public (surcharges).
Wireless Internet access is available in public areas (surcharge). The Marriott Cleveland is a smoke-free property.
Room Amenities
Rooms
Cleveland Marriott Downtown at Key Center has 400 guestrooms in a 25-story building. All rooms include signature bedding: 300-thread-count cotton linens with white-and-beige design; down duvet with cotton cover, freshly laundered for each guest; six down pillows, including bolster; and a separate mattress topper.
Decorated with sleek cherry-wood furnishings, guestrooms feature: high-speed and wireless Internet access (surcharge); 32-inch flat-screen TVs with HBO, pay movies, and video games; and compact refrigerators. Additional amenities include aromatherapy bath products and a clock radios with CD players, nature sounds, and MP3 plug-ins. Complimentary newspapers are delivered each weekday morning.
Upon check-in, guests can request Marriott's Wired for Business service, with high-speed Internet access and unlimited local and domestic long-distance calls for a daily fee.
All guestrooms are smoke-free.
Dining
David's Restaurant - The hotel's main restaurant offers a menu of classic American cuisine and regional specialties for breakfast, lunch, and dinner.
Jake's Lounge - Plasma TVs for viewing sports. Creative cocktails, light fare available during lunch and dinner.
David's Epicurean - Combination market/coffee shop offers light fare, specialty coffee drinks, and gifts. Open for breakfast, lunch, and dinner.
Recreation
Guests can swim in an indoor pool, soak in a spa tub, and work out in an exercise room with exercise bikes, strength-training machines, and treadmills with built-in flat-screen TVs.
A lakefront trail along Lake Erie, approximately eight blocks from the Marriott, offers a scenic spot to walk or jog. Guests can pick up a map of the trail and other jogging routes at the concierge desk. Five public golf courses are within 10 miles.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 88) · See more Cleveland Marriott Downtown at Key Center reviews
out of 88 reviews
“Cleveland Marriott at Key Center”
Everything was fine. The rooms were very comfortable and up-to-date with respect to furnishings and technology. The staff was courteous and helpful. The food in the restaurant (breakfast) was better than expected. Overall, this was a very nice hotel experience.
“A Rock and Roll visit.”
The staff worked hard to remember your name and recognize you. Questions about the city were answered even if they had to research them. The breakfast buffet has a good selection and chef on had to handle your special requests.
“Splendid hotel, plus comfiort.”
Great accomodation. Right at center. Comfortable rooms.
“Close to a 10.....okay, maybe a '9.3'”
The room was great.... modern, clean, plasma flat screen TV. My only minor gripes would be that internet service was optional and cost $13 per 24 hour period. Your long distance phone was included in that, however. Still.... you should get free internet connect. The only other thing was the breakfast brunch. It was okay, but it could be better for such a higher end hotel. All in all, I'm not complaining. Stay here.... it will be a good choice. It's also close to Brown's stadium and the Rock and Roll hall of fame.
“Great hotel-stayed at the Ritz-Carlton last time-I'm coming back to the Marriott”
Even though I stayed on a football weekend, the hotel was very clean, the service was great, the breakfast buffet was excellent-with a friendly staff. Last time I stayed downtown I stayed at the Ritz-Carlton-The Marriott was just as good, newer & more reasonable! Beautiful location on the Square.
“One of the best hotels I have every visited”
Not only was the hotel clean and comfortable, but the staff was incredible. We arrived with a lot of luggage and 2 bikes. The staff found a home for our bikes, let us take them out to go for a ride, suggested routes and even helped with a repair.
“nice hotel”
Great place to stay. Hotel very nice and clean. Had package with free breakfast and parking. Breakfast buffet very good and parking is no problem since the garage connects to the hotel. Easy walking distance to all sports venues. Lots of road construction, so kind of hard to find at first. Look for the tallest building with a key on the top.
“Beautiful Hotel”
This is a first class hotel, with a wonderful staff. The decor is beautiful and the amenities are wonderful. We stay here everytime we are in Cleveland.
“Walking distance to Rock n Roll Hall of Fame”
We had a great weekend getaway in Cleveland and the hotel was certainly part of our positive experience. The location is central -- although there isn't much to DO or see downtown, the hotel is well located in relationship to the Rock n Roll hall of Fame which was one of the reasons for our visit. Breakfast in the morning in hotel restauarant was good and plentiful and the service was great. In fact, the service in the hotel generally was very pleasant. Overall, no complaints whatsoever, a very well run and comfortable place to stay.
“Very very nice”
Most comfortable hotel in many years.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 88) · See more Cleveland Marriott Downtown at Key Center reviews
The preferred airport for Cleveland Marriott Downtown at Key Center is Cleveland, OH (CLE-Hopkins Intl.) - 15.6 km / 9.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
