We were there during a massive storm and the staff did everything they could to accommodate us including extending breakfast time, giving out bottled water, handing out flashlights and trying to find people rides even thought the BART system was down, buses weren't running and very few cabs were around. They really went the extra mile.
Very nice hotel. I loved that it was close to all the sights, the beach, shopping, and the bay. It liked the view from the hotel and the front door was locked at night for security. I got to see many sight. The room was confortable and the staff was very helpful. I traveled with family members and they really enjoyed the stay at this hotel. The hotel was in a very good location, which made everything very accessive, even places to eat and interainment. I enjoyed my stay
Nothing special but very nice and clean hotel. Pet friendly. Streets around could be a little bit noisy (especially in weekdays). Beds are nice and firm. One thing I didn't like - had to pay for hotel parking :( . In overall I had excellent stay.
Parking sucks but its San Francisco what do you expect. Also no guest laundry available. Pleasantly surprised though. Was worth the money. SF is no fun during a storm and power outage though. Lol darn mother nature.