Ratings based on 405 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
by A verified traveller
Looks nicer on the outsidePosted 8-Sep-2014
Stains on carpets throughout, mattress horrible pillows the same. Had dinner in restaurant at hotel only a couple of people there as us service horribly slow food was over cooked offered us a free dessert was out of what we ordered next choice brownie sundae not good. Free continental breakfast serving area dirty.
by A verified traveller from Cleveland
Needs a makeoverPosted 5-Sep-2014
Pros: Roomy, comfortable seating area for complimentary breakfast
Cons: Throwing out the chairs, even if they aren't replaced, would be better than keeping the ragged things in the rooms.
Location: Close to North Cincinnati attractions (Jungle Jim's, parks) but in a quiet suburban setting
For the price, we were disappointed. The lounge chair in our room looked like it had spent time at the bottom of a river, and I was concerned that we would be charged for ruining it but the staff acknowledged that their chairs are in bad shape. It made us wonder about the maintenance and cleanliness of the rest of the room, which turned out to be OK. The complementary breakfast was served in an unusually large and comfortable room, but the layout of the buffet had the plates behind the waffle iron causing a traffic jam and some uncomfortable confusion. The front desk was very friendly, but said they could not give me a receipt for my stay since I booked through Expedia - is this normal?
for Everyoneby A verified traveller from Medina, OH
Peace & quiet & restful.Posted 1-Sep-2014
Pros: I loved that it did not have a full quilt. I always take it off the bed so it was nice it was just a decorative piece at the very end of the bed.
Cons: I just had to work at getting the curtains completely closed as our window was by a lot of outside lights. I did it, though.
Location: We didn't go out to eat or shop but it looked like a lot of things to do.
All staff we encountered were very nice. The breakfast was great! There was such a great selection of food, drinks and tea bags!
by A verified traveller from ohio
Location: Said to be close to Kings Island, much further than expected.
In all our travels this was the worst hotel we have ever stayed in...room was not what we were expecting and then it was very dirty (old dirt). Carpets were so stained, pulled out sofa bed to find sheet full of some sort of crumbs. Floor in bath was sticky. Breakfast look terrible so we past and got out as fast as we could. Hotel rates -1 in our opinion and is in dire need of a remodel/clean up.
for Everyoneby A verified traveller
NICE HOTEL, CLOSE TO SHOPS, FOOD, AND ATRACTIONSPosted 11-Aug-2014
Pros: VERY CLEAN, FREE BREAKFAST AND NICE POOL
Location: CLOSE TO LOTS OF RESTAURANTS, SHOPS AND FAMILY FUN CENTERS
VERY NICE HOTEL. VERY CLEAN AND QUIET. NICE POOL. FREE BREAKFAST. CLOSE TO LOTS OF STUFF
for Familiesby A verified traveller from Fishers, IN
One night stayPosted 9-Aug-2014
Pros: location, clean, indoor pool
Location: stay on our way to Kings Island very close and convenient
Second time I have stayed here over the last 2 years and both times it was a pleasant experience. I always stay with my 2 little girls and the hotel is clean and in a nice area. Rooms are comfy and no complaints. Halley that checked us in late at night was very welcoming and helpful!
for Everyoneby A verified traveller
nice hotel, clean & friendlyPosted 23-Jul-2014
Pros: location, cleanliness of property
check in was smooth. Room was missing the chair with ottoman that was contained in the room I had during my last stay. I didn't quite understand that, as the room really looked like something was missing without those items. otherwise, the room was quite clean, the a/c worked great, the property was spotless & the included hot breakfast was more than adequate.
for Everyoneby A verified traveller from Florida
Good stayPosted 21-Jul-2014
Pros: Nice location with easy access off of I-75. Friendly staff and good breakfasts!
Cons: Nothing that I can think of.
Location: Close to shopping and restaurants.
I booked this hotel for a business trip and stayed there for almost a week. Very nice common areas. In the evenings, there is a bar with food service - an uncommon but welcome amenity after a long day! The room was comfortable and the bathroom has the best shower heads! And best of all, the A/C unit was quiet so I could sleep!
Recommendedby A verified traveller from Cincinnati-West Chester
WOULD NOT STAY AGAINPosted 19-Jul-2014 on Hotels.com
We were disappointed. We stayed two nights. The first morning, housekeeping came to the room very early. We didn't hear her knocked so she came in. Long story short, she said she would come back. When we returned later that evening, the room had not been cleaned. In regards to the room, the desk chair was old and worn. One of the tables seemed to be made of cardboard. The lamp shade was old, worn, and faded and the lamp only worked part of the time. In the bathroom, the counter top and floor had been upgraded but the tub definitely was not. In regards to the front desk, we always had to ring the bell for service. On a positive note, the outside of the hotel looked really good. The beds were comfortable. The continental breakfast was very nice - great selection! However, for the price we paid, we expected more overall.
Recommendedby Andreanna from Toledo,OH
A great choicePosted 15-Jul-2014 on Hotels.com
Booked for a last minute trip to Kings Island. Nice price and comfortable room and spacious bathroom. Would book again.