Thank you for taking a moment to leave a review, Sam. The staff and I at the RED ROOF INN CINCINNATI - SHARONVILLE were disappointed to see your 2/5 score following your stay. You indicated that the upkeep of our hotel dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you. Nonetheless, I am happy to hear that you found our location and staff to be great. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Daekwon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI - SHARONVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Courtney. The staff and I at the Red Roof Inn Cincinnati - Sharonville appreciate your 4/5 score following your stay. I am happy that you stayed at our hotel due to our pet friendliness. However, you stated that the lack of vanity in the bathroom made getting ready a bit challenging. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Paul, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Cincinnati - Sharonville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Gina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI - SHARONVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Hashmath,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CINCINNATI - SHARONVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lingering foul odor. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely, Red Roof Management

Dear Chaelia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CINCINNATI - SHARONVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the awesome management and the great stays you always have. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Bryan,Thank you for taking the time to tell us about your experience at the Red Roof Inn Cincinnati - Sharonville. We regret to hear that your room didn't meet your expectations in terms of there being no microwave, coffee maker, nor hairdryer and you finding there to be bugs. It's worth noting that your reservation was for a Standard King room, and this room categorydoesn't come with those particular features. For a stay with the amenities you're looking for, we suggest considering a Superior King room. Your comments are unsettling to hear as we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Your concerns will be escalated in order to have them addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Very truly yours,Red Roof Management

Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CINCINNATI - SHARONVILLE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. However, it's good to know that the staff was very nice and professional. You indicated that you were unsatisfied with the comfort of the bed, issues with the building itself and any other concerns that you stated. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Leyah,Thank you for taking a moment to complete our survey at the Red Roof Inn Cincinnati - Sharonville. I was disheartened to see your stay resulted in a 1/5 score. Please accept our sincerest apologies. In the future, please consider adding comments to your survey to let us know what happened during your stay and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Akhmat,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI - SHARONVILLE and I appreciate your 3/5 following your stay. I am sorry to hear that you found our staff and the service to be poor. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We will surely take your feedback into consideration to improve.Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

Dear Grace,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CINCINNATI - SHARONVILLE. It's saddening to hear that you didn't like the condition of our rooms. You also stated that our bathroom and fridge weren't in a good condition. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Red Roof Management

Dear Marjorie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati - Sharonville. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with lack of amenities in your room. Based on investigations done, I saw where you booked a standard king room which does not have a microwave or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Tianna Red Roof Management RediResponse Specialist

Thank you for your positive rating, Ashley. It's great to see you enjoyed your stay at Red Roof Inn Cincinnati - Sharonville, resulting in a 5/5 score. Red Roof aims to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. In the future, we ask that you consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Claudiu,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Cincinnati - Sharonville was disheartened to see your stay resulted in a 2/10 score. Red Roof strive to provide guests with all the comforts of home, so I am disappointed that we fell short with you. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,TiannaRed Roof Management RediResponse Specialist

Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati - Sharonville and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Annabelle,I appreciate you sharing your feedback following your stay at the Red Roof Inn Cincinnati - Sharonville. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the brunt holes. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Jennifer,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Cincinnati - Sharonville and I were disappointed to see your 2/10 score following your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Kellie,We are sorry to hear your recent experience at the Red Roof Inn Cincinnati - Sharonville did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Santanu,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Cincinnati - Sharonville. Please accept our most sincere apologies for the concern you described regarding the room smelling of cigar. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Dear Jermaine,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Cincinnati - Sharonville. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels here at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Christina,I appreciate you sharing your feedback following your stay at the RED ROOF INN CINCINNATI - SHARONVILLE. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the squeaking of your bed and the other concerns mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

The team at our Red Roof Inn Cincinnati - Sharonville would like to thank you for sharing your feedback with us, Darlene. We were elated to read that we accomplished our goal to provide you with a great stay. You stated that you liked our friendly staff and our affordability, despite our location not being elegant or roomy.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Hello Brandon, I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof. I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist

Hello Ceretha,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hi Ronnie!Thank you for your honest feedback following your stay at Red Roof Inn Cincinnati - Sharonville. I apologize for any inconvenience caused as you indicated there was no In-Room amenities. I noticed your reserved a Standard Room, this is our most economically priced room that doesn't have a Microwave and Refrigerator. Should you need these amenities please consider reserving our Superior or Deluxe Room type. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Aaliayah, Thank you for taking part in our guest survey following your stay at the RED ROOF INN CINCINNATI - SHARONVILLE. Regarding the insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee RediResponse Specialist

Hello Rexington,Thank you for sharing with us. The staff at the Red Roof Inn Cincinnati - Sharonville appreciated your 3/5 score. We were pleased to know that you liked our nice countertops and that our rooms were decent. However, you stated that the property was worn out and that the stained comforters, along with your other listed issues hindered your stay. As such, your feedback may be taken to consideration as Red Roof strives to continuously improve.Guest feedback, like yours, aids in our growth, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRediResponse Specialist

Dear Eve, Thank you for leaving your feedback after your experience at RED ROOF INN CINCINNATI - SHARONVILLE. Regarding the uncleanliness and insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee RediResponse Specialist

Hello Paul,Your review of the Red Roof Inn Cincinnati - Sharonville was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully, XaoRediResponse Specialist

Dear Megan,The team at the The team at our Red Roof Inn Cincinnati - Sharonville would like to thank you for sharing with us. We were pleased to read that our convenience to a 24 hour convenience store and restaurant, along with our staff's good customer service were to your liking.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully,XaoRediResponse Specialist

Hello Gayle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI - SHARONVILLE and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Ovidiu, Thank you for taking the time to tell us about your experience at the RED ROOF INN CINCINNATI - SHARONVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Thank you for your feedback, I will share this with our team

Hello Stacy, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Cincinnati - Sharonville. It's great to hear that you were warm welcomed by the hospitality of our staff. However, you mention that the parking, the breaker situation and the other highlighted concerns hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I am glad to know that you made an effort to report the problem to the front desk before leaving in an effort to directly address your concerns. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely, Tianna RediResponse Specialist

Dear Samantha,Thank you for taking the time to tell us about your stay at the Red Roof Inn Cincinnati - Sharonville. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. It's truly disheartening to see you highlight that the deposit fee was not to your liking. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Saaman,Your review of the Red Roof Inn Cincinnati - Sharonville was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRediResponse Specialist

Hello Justin and Trish,Your review of the Red Roof Inn Cincinnati - Sharonville was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRediResponse Specialist

Hi Thomas,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Cincinnati - Sharonville. It is so rewarding to read that you had a great encounter with us and we truly appreciate you letting us know you were pleased with our check-in process. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

Dear Cynthia,Thank you for taking a moment to write a review following your recent experience at the Red Roof Inn Cincinnati - Sharonville. It's good to read that our room was sufficient to your travel plans. However, you indicated that the foul odor you encounter you described. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Regards,LintonRediresponse Specialist

Dear Joseph,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Cincinnati - Sharonville. We value you as a our guest and welcome your 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Sharon, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati - Sharonville. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the cleanliness and friendliness of our staff prompting your 5/5 score. However, you mentioned that the hallways were dirty and for that, I sincerely apologize. We value you as our guest and appreciate your feedback. Thank you again for your review. We hope to continue to provide great experiences for you. Sincerely, Tianna RediResponse Specialist

Hello Nida,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Cincinnati - Sharonville. I was very disappointed that the hospitality of the staff hindered your experience. We strive to provide guests with all the comforts of home, so I am disappointed to hear that was not achieved with you. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Tianna RediResponse Specialist

Hello Brandi,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Cincinnati - Sharonville. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience due to the lack of cleanliness in your room, the fire alarm situation and the other highlighted concerns. In regards to the amenities mentioned, I saw where you booked a standard king room which does not have a microwave or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room.We will take your comments into consideration to make changes to improve our customer experience. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Tianna RediResponse Specialist

Hello Rodney, I sincerely apologize that your stay didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist

Hello Dan,Thank you so much for sharing your experience with us. We appreciate your 4/5 score, however, you indicated your stay was disrupted due to there being no refrigerator in your room. Please know that due to the room type you booked i.e. a Standard Room, 1 King Bed, Smoking. the amenity of a refrigerator would not be included. Should you choose to stay with us again, and require a refrigerator in your room, please feel free to reserve one of our Superior King or Deluxe 2 Full bedded rooms. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Hello William,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Cincinnati - Sharonville. We sincerely appreciate your comments and are happy to hear you enjoyed your stay with us, especially regarding our accommodating and very professional staff. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Chevanese RediResponse Specialist

Hi Stephanie,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Cincinnati - Sharonville. We are sorry you had a less than satisfactory experience, prompting your 2/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our hotel, please accept our most sincere apologies for any inconvenience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRediresponse Specialist

Thanks for sharing with us, Michael. Our team at the Red Roof Inn Cincinnati - Sharonville was pleased to see your 4/5 score. You shared some highlights, such as our housekeeping staff meeting all of your needs and that your front desk check-in went well. As it pertains to the faulty A/C, your feedback has been shared with the property.Thank you once more for sharing with us. We look forward to having you under our roof again in the future.With thanks,XaoRediResponse Specialist

Hello Henry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI - SHARONVILLE and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee RediResponse Specialist