Ratings based on 1,224 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
by A verified traveller from M
Not satisfiedPosted 14-Oct-2014
First off the whole reason we chose this hotel was because we've previously stayed here, the convenience of it's location (close to kings island amusement park) and it has a pool. When we checked in they informed us that the pool was not open because of sanitary issues from a previous party they had that day. Since we complained they said they'd have the pool ready by 9pm. Which they did. ( keep in mind that check in was at 4pm so that's 5 hours the pool was not available during our stay) Any place that I've ever stayed at including this place provides you with towels to dry off for after swimming. No towels were provided! My husband even walked to the front desk and asked for towels that night and the following morning, still no towels were ever provided which left us to air dry. We were told that housekeeping would be right there with fresh towels for our convenience but no one ever came. The pool bathrooms were dirty and the women's was locked forcing myself and my daughter to use the men's. Our beds didn't have fitted sheets, so as you would expect while your sleeping you couldn't keep the sheets on the mattress which in my opinion is disgusting. There were no extra blankets or pillows for the sofa bed so my children couldn't even sleep on or enjoy it. Also the door to our room didn't close properly, so all night it sounded like someone was breaking in as the wind blew it a good inch back and forth. Very unsatisfied costumer!!!
by A verified traveller
Don't recommendPosted 12-Oct-2014
Worst experience ever...mold...dirty....bugs...broken glass
by A verified traveller from losb
Nasty rooms!!!Posted 7-Oct-2014
Rooms are awful!!! Stains in carpets, no fitted sheets, light that don't work, melted electrical plug sockets, bathroom door with a broken door jam (looks like it was kicked) and so much more. I requested more towels several time and only receive one towel and one wash cloth (two people staying in room). Stay away!!! Hotel Hell!!!
by A verified traveller from kings island resort mason ohio
Best thing is free shuttle to the parkPosted 6-Oct-2014
Our room was a hot mess bathroom counter fell off onto floor, curtain and blinds torn and holes in them no light bulbs in the lamps. And the $9.00 breakfast was gross go to McDonald's instead.
for Everyoneby A verified traveller from Indianapolis,In
Great place right by Kings IslandPosted 6-Oct-2014
Cons: Older hotel - needs some updates
Location: Kings Island and plenty of places to eat outside the park itself
Less then a mile from Kings Island - reasonable rates - it's not a 4-star but after all day at Kings Island most people are looking for a place to lay their head and get off their feet..
for Everyoneby A verified traveller from Rushville Ohio
Within minutes to the park and restarauntsPosted 12-Sep-2014
Pros: The size and having a walkout patio from the room.
Cons: Hallway carpeting coul be replaced
We were very satisfied with the distance of the motel to Kings Island and Restaurants. For a Hotel being built in 1974 it is pretty well maintained.
by A verified traveller from akron
Better alternativesPosted 9-Sep-2014
Nice layout, just needs a lot of upgrades. Room very musty. TV in bar had limited reception. Carpet in rooms need totally replaced. Fridge worked great. Pool area was nice. Probably would not return unless major upgrades. Only stayed one nite
for Everyoneby A verified traveller from USA
Great for Price.Posted 2-Sep-2014
Pros: But hot tub was awesome
Cons: Pool area needs to be tended with pool towels and water care
Location: More food next exit back towards 275.
Family friendly and great value. Shuttle was convenient. Weather was interesting. But holiday crowd was not to heavy. Would stay again. House keeping was very friendly and quick with all needs. Pool area needs to be tended with pool towels and water care. But hot tub was awesome.
by A verified traveller
The carpets were stained and disgustingPosted 31-Aug-2014
Lousy room cleanliness . Carpets were stained and sheets looked dirty like they had been reused and the room just smelled bad
for Familiesby A verified traveller from Michigan
Pros: Fast checkin/checkout, price, location, indoor and outdoor pool
Cons: Buildings and furniture, while clean and serviceable, are starting to show their age
Location: Kings Island is right up the road with free transportation every 20-30 minutes from the hotel and back.
I booked a room for a weekend in August, prior to reading all the hotel's reviews. To say that I was upset when I did read them is an understatement, as the room was non-refundable. I admit that I prepared for the worst, bringing my own linens, blankets, towels etc. However, I was very pleased with the room and service at King's Island Resort. The staff at the front desk and the shuttle drivers were helpful and pleasant. We had a room in the main building. Room and bathroom were both clean and well stocked. Bed was comfortable and all electronics were in working order. I travel extensively, and while this was not the nicest hotel I have stayed in, it is far from the worst.