Ratings based on 1,227 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
by A verified traveller from Ohio
Pros: Despite our room problems, the desk staff was very pleasant and easy to work with.
Cons: Rooms are much overdue for an overhaul. Very outdated. Also rooms need to be cleaned much better than what we experienced.
Location: We were spending the day at Kings Island and the location is perfect for this. Plenty of places nearby to eat too.
While the staff was very pleasant and helpful, especially after asking to switch rooms, it was the first impression of the room that was very disappointing. The room smelled of mildew and mustiness, a large centipede type bug was on one wall and cobwebs were on two others; showing that the room was not kept very clean. We also found a used towel in the bathroom and upon turning down the sheets found grass and food crumbs all over one of the beds; we can only assume that instead of changing the sheets prior to our arrival, they reused these and just remade the bed. The overall appearance of the room was severely outdated and the paint and wall paper were both peeling off the walls and the lamps and outlets by the beds did not work. The only good part was that when we requested another room, the staff was very accommodating and helpful, even allowing us to inspect the new room before switching. Although smaller then we had originally booked, it was clean and didn't have any bad smells.
by A verified traveller
hotel is closing Nov 1 so they are short staffed. No one is cleaning the place so as you leave they don't clean the room. rooms smell musty. Linens were dirty so we went and bought some for the week end
by A verified traveller from M
Not satisfiedPosted 14-Oct-2014
First off the whole reason we chose this hotel was because we've previously stayed here, the convenience of it's location (close to kings island amusement park) and it has a pool. When we checked in they informed us that the pool was not open because of sanitary issues from a previous party they had that day. Since we complained they said they'd have the pool ready by 9pm. Which they did. ( keep in mind that check in was at 4pm so that's 5 hours the pool was not available during our stay) Any place that I've ever stayed at including this place provides you with towels to dry off for after swimming. No towels were provided! My husband even walked to the front desk and asked for towels that night and the following morning, still no towels were ever provided which left us to air dry. We were told that housekeeping would be right there with fresh towels for our convenience but no one ever came. The pool bathrooms were dirty and the women's was locked forcing myself and my daughter to use the men's. Our beds didn't have fitted sheets, so as you would expect while your sleeping you couldn't keep the sheets on the mattress which in my opinion is disgusting. There were no extra blankets or pillows for the sofa bed so my children couldn't even sleep on or enjoy it. Also the door to our room didn't close properly, so all night it sounded like someone was breaking in as the wind blew it a good inch back and forth. Very unsatisfied costumer!!!
by A verified traveller
Don't recommendPosted 12-Oct-2014
Worst experience ever...mold...dirty....bugs...broken glass
by A verified traveller from losb
Nasty rooms!!!Posted 7-Oct-2014
Rooms are awful!!! Stains in carpets, no fitted sheets, light that don't work, melted electrical plug sockets, bathroom door with a broken door jam (looks like it was kicked) and so much more. I requested more towels several time and only receive one towel and one wash cloth (two people staying in room). Stay away!!! Hotel Hell!!!
by A verified traveller from kings island resort mason ohio
Best thing is free shuttle to the parkPosted 6-Oct-2014
Our room was a hot mess bathroom counter fell off onto floor, curtain and blinds torn and holes in them no light bulbs in the lamps. And the $9.00 breakfast was gross go to McDonald's instead.
for Everyoneby A verified traveller from Indianapolis,In
Great place right by Kings IslandPosted 6-Oct-2014
Cons: Older hotel - needs some updates
Location: Kings Island and plenty of places to eat outside the park itself
Less then a mile from Kings Island - reasonable rates - it's not a 4-star but after all day at Kings Island most people are looking for a place to lay their head and get off their feet..
for Everyoneby A verified traveller from Rushville Ohio
Within minutes to the park and restarauntsPosted 12-Sep-2014
Pros: The size and having a walkout patio from the room.
Cons: Hallway carpeting coul be replaced
We were very satisfied with the distance of the motel to Kings Island and Restaurants. For a Hotel being built in 1974 it is pretty well maintained.
by A verified traveller from akron
Better alternativesPosted 9-Sep-2014
Nice layout, just needs a lot of upgrades. Room very musty. TV in bar had limited reception. Carpet in rooms need totally replaced. Fridge worked great. Pool area was nice. Probably would not return unless major upgrades. Only stayed one nite
for Everyoneby A verified traveller from USA
Great for Price.Posted 2-Sep-2014
Pros: But hot tub was awesome
Cons: Pool area needs to be tended with pool towels and water care
Location: More food next exit back towards 275.
Family friendly and great value. Shuttle was convenient. Weather was interesting. But holiday crowd was not to heavy. Would stay again. House keeping was very friendly and quick with all needs. Pool area needs to be tended with pool towels and water care. But hot tub was awesome.