Ratings based on 1,002 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller from ohio
Dirty and the staff was rudePosted 29-Oct-2013
The room was not the cleanest but the bathroom had dried blood or vomit on the wall and trash can. When I confronted the front desk they responded to me that I had already got a cheaper rate. I informed them I wasn't wanting money back but I would never stay there again and that I had booked through Expedia for my cheaper rate. They never apologized once . Don't waste your time or money on this dirty place!
for Everyoneby A verified traveller
for Familiesby A verified traveller
Family friendlyPosted 28-Oct-2013
Pros: Very family friendly
Cons: Seals on door.
Lots of families. Very family friendly. We stayed there for Kings Island haunted stuff going on. very close to park with prompt shuttle service.
for Everyoneby Holly
Close to Kings IslandPosted 28-Oct-2013
Staff was very friendly & polite. Rooms were ok, one was nicer than the other. One room was missing a toilet paper roll holder so our toilet paper sat on the back of toilet & there was a fast food restaurant cup on the mini fridge. The room was ok, bit outdated. We just wanted a place to sleep after staying at Kings Island till 1am so we didn't check out any of the amenities.
for Everyoneby Serena & David from Reynoldsburg, OH
Awesome indoor pool/hot tub!!Posted 28-Oct-2013
The experience was lovely! Staff was polite and sincere. I was looking forward to the pool. Such a great time! King size bed extremely comfortable! Nothing bad to say! Shuttle to Kings Island was convienant too!
for Everyoneby A verified traveller
Pros: location only
Cons: Update the facility. The hotel is very run down.
Location: The location is the only great thing about this hotel. The shuttle to Kings Island makes it very convenient. The staff was very nice also.
for Everyoneby stacy from portsmouth
was dirty...dirty sheets and coversPosted 21-Oct-2013
Location: kings island
was just dirty sheets dirty..fitted sheet was used to cover with and the flat sheet they just threw over mattress
for Everyoneby Rebecca from Boston, MA
The landscaping looks better than inside the roomsPosted 18-Oct-2013
Pros: sorry, nothing.
Cons: the staff, the cleanliness, renovate and update the rooms
Location: located right next to Kings Island
The front desk was not friendly or prepared for my arrival. I had to wait an extended period of time to check in when it was after 11pm and no one else was at check in. The room was so dirty I took photos in shock that the hotel let me into this room. The bath tub was dirty and has never seen bleach before. The bed was sunken in in the middle and so uncomfortable. The floor of the room was so dirty I didn't take my things out of my suitcase and kept my socks on the whole time.
for Everyoneby Lorena from Ohio
A 30 year let downPosted 14-Oct-2013
Pros: you can buy alcohol and take it anywhere on the premises. And trust me, as run down as the resort is, you're going to need lots of alcohol.
Cons: The rooms, the bathrooms, the playground, bed spreads, sheets (the beds didn't even have fitted sheets on them!).....on and on the list could go.
Location: location is very convenient to go to kings island
What a total disappointment! I have been wanting to stay at the Kings Island Resort since I was a little girl. I don't believe ANYTHING in this resort has been updated in the last 30+ years. Cedar Fair needs to spend a little money on updating this resort and they could make an absolute fortune on it! The grounds are very pretty but everything is just so run down! I have no desire to ever stay there again.
for Everyoneby Cindy from Louisville, Ky
First rooms were awful, but second not so badPosted 29-Sep-2013
Pros: The proximity to Kings Island and the front desk clerks.
Cons: They need a better cleaning staff!
Location: kings Island and the Christmas Shop
The first hotel room we had was terrible. The couch smelled like mildew. The shower had paper from the bar of soap from the last people that stayed in it. There was candy wrappers beside the bed. Big stains on the carpet. It was terrible. I talked to the hotel staff and they put us in a newer remodeled room. It was a lot better.