Interior

Reviews of Motel 6 Cincinnati, OH

2 out of 5
Motel 6 Cincinnati, OH
11620 Chester Rd, Cincinnati, OH

Reviews

5.0
Rating 10 - Excellent. 15 out of 291 reviews" "
Rating 8 - Good. 53 out of 291 reviews" "
Rating 6 - Okay. 71 out of 291 reviews" "
Rating 4 - Poor. 61 out of 291 reviews" "
Rating 2 - Terrible. 91 out of 291 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

4.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Cleanliness of rooms and very friendly staff
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Kenya

Stayed 1 night in Jun 2020
Response from Mike on Jul 22, 2020
Dear , Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do Everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Mike Patel General Manager - Motel 6 11620 Chester Rd, Cincinnati, OH 45246

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible rooms
Stayed 2 nights in May 2020
Response from Mike on Jul 22, 2020
Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mike Patel General Manager - Motel 6 11620 Chester Rd, Cincinnati, OH 45246

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
App friendly
The stay was not bad. The walls are thin and like most places tried to make me leave and check back in to get app price. After some negotiation and common sense, i was able to work it out
Stayed 1 night in May 2020
Response from Brand Experience Team on May 28, 2021
Hi Shannon, Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2020

6/10 Okay

Alfredo

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019

6/10 Okay

Tiffany

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful. Didn’t like hearing the highway
Stayed 1 night in Sep 2019

4/10 Poor

Christy

Disliked: Cleanliness, property conditions & facilities, room comfort
Need to be rebuild
The room was not in a good condition. Its smelled like mildew or it had flooded before appliance needs to be updated . shower needs to be remoled. The whole hotel needs remodeling.
Stayed 1 night in Sep 2019

2/10 Terrible

Ty, Dayton

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about this property it was a blood trail to our rooms and it had roaches very nasty will never stay there again
Stayed 1 night in Sep 2019
Response from Mike on Sep 8, 2019
Thanks for the feedback. Our records indicate that you did not bring any of this information to the front desk while you were here. We look forward to hosting you to your satisfaction.

2/10 Terrible

Mckenzie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Mike on Aug 21, 2019
Your group reservation had two rooms. You were asked to leave from Motel6 because you had 4 adults, 2 children, 2 dogs & 2 cats in a room with one bed, your room. In the second room, you had 2 adults, 6 cats and 1 dog in a room with one bed too, your mother's room. Are you still wondering why you were asked to leave? Do you remember that you did not declare any of these at check-in?

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches in one of the refrigerators
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Marie G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy dirty! We bought cleaner to clean bathroom
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I liked it but I need a credit because a roach got on my child...
Stayed 2 nights in Jul 2019

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Poor pillows
You need much better pillows so your guests can have a comfortable sleep.
Stayed 1 night in Jul 2019
Response from Mike on Aug 12, 2019
Dear Maria Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Mike Patel General manager Motel6, sharonvile 5137710370

8/10 Good

jose angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Mike on Aug 12, 2019
Dear Jose Angel Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do Everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Mike Patel General Manager - Motel 6 11620 Chester Rd, Cincinnati, OH 45246 TEL 513-771-0370 FAX 513-771-1104 motel6i75exit15@gmail.com

2/10 Terrible

Kirklin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go elsewhere....
Nothing about this hotel is good. The property was extremely dirty, people were screaming constantly, woke up and walked out of a room to find beer cans and SHRIMP everywhere, and our bed sheets were inside out almost like they were flipped instead of changed.. it just was not a good experience.. will not be returning.
Stayed 1 night in Jul 2019

10/10 Excellent

Sharai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities
If you just want an overnight stay it was okay. If you are on vacation, I say don't stay here.
Stayed 1 night in Jun 2019

6/10 Okay

Pauline

Liked: Room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Adrian, Antioch, CA

Liked: Cleanliness, staff & service
I got exactly the room that I needed, when I needed it, in good quality, at a fair price. Parking was easy, in a safe enough area that I never felt threatened, it’s in a convenient location from the freeway, easy check in/out, shower temperature/pressure was perfect, bed’s comfy, the works. Satisfied customer overall.
Stayed 2 nights in Apr 2019

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2019
Response from Brand Experience Team on Apr 10, 2019
Hi Karen, Thank you for rating your stay. We noticed that you did not share your specific experience and we would like your insight on how we could provide 5 Star Service. Please share your experience via our Contact Us feature at www.motel6.com We appreciate your business and look forward to providing you with all of your future lodging needs!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Robert

Great for the price.
Stayed 1 night in Sep 2018

2/10 Terrible

Dee, London, Ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. I come online to post positive reviews too but I just feel like it's my duty to warn others of this one. The man on staff was extremely rude and wouldn't accommodate me when I accidentally booked a smoking room and he had non-smoking rooms available. Sketchy looking men were just hanging around outside the entire night and when I went to my car by myself I took a weapon. The room was nasty and I didn't even want to sleep in the sheets because I didn't trust them and they had burn holes all around. We barred the door with furniture as this hotel is in a bad neighbourhood and as I mentioned, the outside was swarming with creepy dudes. Would never stay again. Would rather sleep in my car in a safer location.
Stayed 1 night in Oct 2017

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where hookers go to die
It was a toilet. Dingy room with flies and dirty walls. Front desk was a glass window with a slot at the bottom to talk though.
Stayed 1 night in Aug 2018

6/10 Okay

Karie, Columbus, OH

Liked: Cleanliness, staff & service
Water pressure was great, staff was great but the room air was off and took hours to get cool. Extra pillows are needed. For being an older hotel it looks a little run down but our room was clean!
Stayed 1 night in Aug 2018

4/10 Poor

Jamison

Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t stay there again
Staff was quick to check us in considering it was 2am. Overall condition was dated and not the clean. Wish there more options for 24 check in
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was in a bad area. Room door didnt want to lock properly. Room smelled. Left first night
Stayed 2 nights in Jul 2018

6/10 Okay

Crystal

Liked: Staff & service, room comfort
I usually enjoy this hotel. Unfortunately, our room this time was in bad shape. The bathroom looked as if they forgot to paint the walls. There was drywall mud patches all over. There was also a decently sized hole next to one of the beds. You couldn't miss it as soon as you walked in the door you could see it. Sadly, this stay was disappointed.
Stayed 2 nights in Jul 2018

6/10 Okay

Leo, Ohio

Liked: Cleanliness, property conditions & facilities, room comfort
Ok room was clean
Stayed 1 night in Jul 2018

8/10 Good

Deborah, Pigeon Forge, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though it is an older hotel it was exceptionally clean, very comfortable bed & a nice wide screen tv. I was most impressed with the fact that I was a senior woman traveling alone & the young man at check in made sure he put me in a room close to the office & had me park my car as close as possible to the office. I felt safe & at ease. I would definetely stay here again on my next trip.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
I wouldn't recommend it.
The only good thing about this place is the location... Everything else is bad or very bad.
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2018

4/10 Poor

Prince J

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy to find. My room was on the backside of hotel and quiet. Check in and check out were fast and easy .
Stayed 1 night in Jun 2018

6/10 Okay

casey

Disliked: Cleanliness, staff & service, property conditions & facilities
Get what you pay for
Chose this location because it was close by and 1/3 the price. Attendant really didn't seem to care you were there. was rude when checking in and on my way out took five minute to unlock the doors while finishing his cereal and cleaning his desk. the room was dirty, unswept floor, not dusted, a/c falling apart. the beds were fine but the bathroom looked like the before picture on a restore4 commercial. the chairs had so many stains i thought id catch something from it. a big list of channels only of which 3 they had. an sign for pizza hut that didn't deliver there. Though if you just need a place to crash and are short on cash it'll do
Stayed 2 nights in Jun 2018

6/10 Okay

TANYA

Disliked: Staff & service
Stayed 3 nights in Jun 2018

6/10 Okay

Jaclyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Keep driving
The hotel is across from a fire station. We were woken up several times by the sirens. The staff was very friendly and helpful at check in, but this hotel is VERY old and really in need of some paint (among other things). The AC was quite old and struggled to keep a regulated temperature. Throughout the night we awoke because the room was too hot or too cold—and the AC was loud. The shower was updated but the rest of the bathroom and room had chipped paint. Their was possible mold in the bathroom, probably because the fan didn’t work.
Stayed 2 nights in May 2018