What a disappointment with no resolution. Upon my initial check in the staff accidentally cancelled my reservation althoughI paid before arriving. Then I waited for a room for about an hour for him to get the room situated while keeping my id. Then we finally got room #237 and the ventilation system wasn’t working so we switch to another room #257. At that point we was not able to check bcuz we where rushing to concert. So making it back at 3am, there was a bug on the bed to our surprise, no microwave or amenities that were promised was not available, no knob on bathroom fixtures in order to take a shower, and overall unsafe, ppl running around outside making noise. I have pictures of all the problems we’ve endured and was adv there was no other room available. We were told to talk to manager in the morning but was not there adv by front desk staff. To be so far away from home, truly inconvenient. I do feel we need to be reimbursed at least half due to lack of.