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Reviews of Baymont by Wyndham Mason

2.5 out of 5
Baymont by Wyndham Mason
2793 Water Park Dr, Mason, OH

Reviews

6.4
Rating 10 - Excellent. 200 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 201 out of 1001 reviews" "
Rating 4 - Poor. 182 out of 1001 reviews" "
Rating 2 - Terrible. 168 out of 1001 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t get to the hotel until 12:45 in the morning and could walk right in. No one was at the front desk. I called out and someone came to check me in (he was friendly). Upon entering my room I found food in the closet and a used condom on the floor. There also was no safety latch for the door. Because it was so late I stayed the night (the bed was comfortable) and checked out first thing in the morning. I didn’t feel safe at this hotel and felt housekeeping was lacking. The man working the front desk was kind. I do not recommend this hotel.
Stayed 4 nights in Apr 2024

2/10 Terrible

Sathyam Sivam, Fremont

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Felt very uncomfortable 2. Was not clean at all 3. Breakfast did not have many options 4. Will not recommend and think twice on booking at Expedia The rating in Expedia does not reflect accurate ratings
Stayed 1 night in Apr 2024

2/10 Terrible

Mary

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the outside of the hotel looks nice. But, hold on…. The inside is on a whole other level! The front desk staff was not friendly, you could clearly tell he hates his job! Buddy I promise if you aren’t happy then move on :) God bless I think I got a contact buzz from the smell of marijuana & cigarettes in the elevator and in the hallway to our room. But, wait theirs more… the pillow cases were dirty you could tell they hadn’t been changed, washcloths were also dirty. Call the front desk for clean linens and he said “come get them” ok fine I match my butt down there to be handed 2 washcloths. The breakfast, save your time and go to McDonald’s down the street. Last but not least, there was a Gentleman who sat in the lobby everyday with the same clothes on and was very sketchy looking. Sat and stared and us Women and kids and followed my Sister outside. I would definitely spend the extra few bucks and stay elsewhere. This place is gross! We booked 2 nights & wanted to check out after the first night.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and peaceful evening
Stayed 1 night in Apr 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is nice. Indoor pool
Stayed 4 nights in Mar 2024

6/10 Okay

Alecia

Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

SERGEY

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Majidah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast needs to be upgraded. Very small selection. Room was gpod and comfortable. Would stay again.
Stayed 2 nights in Mar 2024

4/10 Poor

paula

Liked: Staff & service
Disliked: Cleanliness, amenities
Upon check-in, I was assigned a room that was clearly marked as a non-smoking room. It reeked of cigarettes. I was reassigned a second room. This room had virtually no toilet paper, and a bathtub drain that was filled with some sort of debris and hair, clearly not cleaned. It was late and I was tired after 5 1/2 hour drive from Illinois. The first night of my 4 day stay, my ‘neighbors’ partied until I put in a call to the front desk until just after 12:40am. There were shady looking people walking the halls day and night, leaving me feeling extremely unsafe. Not once did I see a maid let alone have my room cleaned. I had to go to the front desk every time I need toilet paper, shampoo, etc. I wanted to find something Redeeming about this hotel. I still haven’t found it. There are way better choices for hotels.
Stayed 4 nights in Mar 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Has a elevator,staff very nice
Stayed 1 night in Mar 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JASMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost you couldn't ask for more pool was clean simple breakfast but was included with the stay will be staying againg soon
Stayed 2 nights in Mar 2024

8/10 Good

Lisa

Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Reasonably priced. This was a quick overnight trip, with no time spent in the hotel other than sleeping. The room accommodations, specifically the availability of two king beds, worked for us. Otherwise, there is nothing to recommend about this property.
Stayed 1 night in Mar 2024

6/10 Okay

Kendra

Stayed 1 night in Mar 2024

8/10 Good

Khizr

Liked: Cleanliness, property conditions & facilities
Didn't pick up calls
Stayed 2 nights in Feb 2024

6/10 Okay

Chang woon

Travelled with partner
Liked: Staff & service
Smely, Renovation on going, Noisy etc.
Stayed 1 night in Feb 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were good restaurants close by. The facility itself was great.
Stayed 1 night in Mar 2024

6/10 Okay

peaches

Travelled with family and small children, Business traveller
That place need a upgrade but the staff was nice
Stayed 3 nights in Mar 2024

6/10 Okay

Rhoni

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed for the convenience of the location, wouldn’t stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Rion

Disliked: Amenities
Pretty good nice staff
Stayed 5 nights in Feb 2024

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at front desk rude
Stayed 1 night in Feb 2024

4/10 Poor

Kaz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Donna

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Pool was nice.

10/10 Excellent

M. Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff that went beyond to help us with a situation on our booking.
Stayed 1 night in Feb 2024

2/10 Terrible

Allie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Aishwarya Reddy

Stayed 4 nights in Jan 2024

4/10 Poor

jodi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have a better smell. Needs updated but ok for what we needed it for
Stayed 1 night in Jan 2024

6/10 Okay

Tracy

Stayed 2 nights in Jan 2024

8/10 Good

Cortney

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

John, Madoc

Travelled with pets
Not what I expected
Stayed 1 night in Jan 2024

2/10 Terrible

Brian

Stayed 1 night in Jan 2024

8/10 Good

Rena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price & the staff was friendly. The continental breakfast… Not so much. Very little options to choose from.
Stayed 1 night in Dec 2023

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole D

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was ok, clean. Close to good places. The room still had a smokey smell from people smoking in there. the hotel itself needs to be updated a lot. Bathroom fan was horribly loud.
Stayed 1 night in Dec 2023

4/10 Poor

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You definitely get what you pay for. The sheets looked dirty and stained. Water stains in the bathroom. Sink did not work. Room was freezing.
Stayed 1 night in Dec 2023

10/10 Excellent

shaba

Travelled with family and small children
Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel, but upcharges for everything. If you take a coffee from the "free breakfast" to your room, you are charged $50! Sign up telling you so. No coffee maker in room, no tea in room.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay - quiet and comfortable. The only drawback was the pitiful "breakfast" that only offered cold cereal or stale biscuits and gravy.
Stayed 3 nights in Dec 2023

2/10 Terrible

Ra'Shonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Cecilia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfotable and sheetls and blankets were soft. The room was clean snd taken care of. Overall space in the room was a little tight but not uncomfortable. The pool was fairly big and clean, good clean pool towels at the office The breakfast was poor and the was the only part of our stay that was not good. It was my four kids and myself. We will be retun guest.
Stayed 3 nights in Dec 2023

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The breakfast was cold, very limited choices, the Hotel looked like it needs alot of updating.
Stayed 1 night in Dec 2023

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
First impression was the trash can outside the front door was missing a lid and was full. Our room was just acceptable. Food for free breakfast was NOT good. Biscuits and gravy were the only hot option and the taste was out of a can. They were friendly on the phone but not in person. I will never stay here again. Definitely not worth 105.00 per night.
Stayed 1 night in Dec 2023

6/10 Okay

Debra, Cary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fruit flies in dining…didn’t even stay for coffee No coffee pot in room, 1 towel each, no plug in tub for a bath
Stayed 1 night in Dec 2023

10/10 Excellent

Charlie Collins

Travelled with family and small children
Liked: Amenities
What I liked about my stay is my room was clean and the breakfast in the morning was on point
Stayed 1 night in Dec 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Amenities
Comfortable and clean. Very good.
Stayed 1 night in Dec 2023

8/10 Good

Miguel r

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

k

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Alvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that we had adjoining rooms. It made our family vacation so much fun to go from one room to the other.
Stayed 2 nights in Nov 2023