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Peppers Clearwater Resort Christchurch – Avis

4.5 out of 5
Peppers Clearwater Resort Christchurch
Clearwater Avenue, Christchurch

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 354 avis sur 663." "
Note de 8 – Bien, d’après 213 avis sur 663." "
Note de 6 – Acceptable, d’après 60 avis sur 663." "
Note de 4 – Médiocre, d’après 21 avis sur 663." "
Note de 2 – Terrible, d’après 15 avis sur 663." "

8,8/10

Propreté

8,6/10

Service et personnel

8,4/10

Commodités

8,4/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Fabien

Séjour de 2 nuits en novembre 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bien équipé et spacieux. Excellent rapport qualité-prix. Resort offrant un grand choix d’activités. Salle à manger de l’hôtel pas très chaleureuse.
Séjour de 1 nuit en février 2018

8/10 – Bien

Marcel, Sedan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Confort de la chambre
Niquel chrome

10/10 – Excellent

delphine

Points forts : Propreté, service et personnel
rien à redire, tout était bien
rien à redire, tout était bien que ce soit l'accueil , la chambre ou le cadre

10/10 – Excellent

Anonymous

Points forts : Propreté, service et personnel
très sympa, chambre très grande
très sympa, chambre très grande et design environnement magnifique très bon accueil

10/10 – Excellent

Sarino, Applecross

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Keng Hua Alan

Points forts : Propreté, service et personnel
Séjour de 2 nuits en avril 2024

8/10 – Bien

Luke

Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Alan

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
While the property was well located (for us) the grounds and layout were exception & inviting and the unit we stayed in, good, clean and presentable, What seriously let this place down was the restaurant and dining service. The Food was just food, very average, no wow factor and no Love shown on the plate with the presentation. The chef /cooks obviously were having a bad day or didn't care. I suspect the later. The wait staff were un-inspiring, lacked training (or just didn't care), did not smile and chat with us about the food and menu, nor did they provide a wait service to our table that was anything other than mediocre. The wine was plonked on out table in a bucket which we opened and we poured ourselves. Plates, glasses were not cleared away in a timely manner and mostly we were ignored or forgotten while other customers came after and were served before us. We waited for more than 45 minutes for the starter to be served, complaining twice about the delay before service. On discussion with the manager, he agreed to not charge for the starters and discounted the mains, and while this helped appease the situation we left feeling very angry about our treatment as customers and members of the Acor group. We selected Peppers Clearwater as it alluded to be a better class of hotel, accommodation and service. Such a disappointment, - and for us - never to return or use a Peppers brand restaurant again.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Miranda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Vvv
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Alison

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location to stay an amazing presented room
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Ross

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Karenn

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful place to stay. Great location. Food was very enjoyable. Would come again.
Séjour de 4 nuits en mars 2024

2/10 – Terrible

Hajime

Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
There was no bottle of water in the room so went to get it to front desk walking 10 minutes,at 10pm at front desk. A guy said the don’t have it and bar is closed. I know they have it somewhere since it is golf resort so asked to get it. The guy just said bar is closed and didn’t bother to get bottles. I ended up broiled tap water in the room for drinking water. Terrible service, never stay.
Séjour de 1 nuit en février 2024

4/10 – Médiocre

Melissa, Timaru

Voyage de couple
Points forts : Commodités
Points faibles : Propreté, état et installations de l’hébergement
I didnt want to leave this long winded comment as i was very excited to stay here but was Very disappointed with the quality and condition that this property was in, massive rips in lounge curtains of sliding doors leading to bottom of ouside deck, the deck rail was broken when i lent on it to look out at the lake it scared me i thought i was going to fall, the place was very out dated most definitely not what was advertised in photos when i made the booking, i was very disappointed with the gentlemans reaction when checking out saying that there in the middle of renovations lol there is still no excuse for ripped curtains and the safty rail that could have been easily fixed, i stated i was unhappy with the state of the room especially seeing my room was one of the most expensive suites there the lake veiw suit, no discounted refund just excuses not even an apoligee. i would have thought the price would have matched the quality. i think its only save in grace for me was the lake and we spotted a few eels around our deck in the morning. unfortunately for peppers clear water resorts i think there are alot better quality hotels to stay in chch and most definitely DOES NOT deserve its 5 star ratting.
Séjour de 1 nuit en janvier 2024

6/10 – Acceptable

Shahid

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel
Quite misleading, property listed as resort, and it is nothing like resort , golf club next to them is not a part of their facility , there is no health club and no swimming pool or any other amenity Just an appartment with a nice view
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Rodney

Séjour de 1 nuit en janvier 2024

8/10 – Bien

Fiona

Séjour de 1 nuit en décembre 2023

8/10 – Bien

tracey and trev

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
While the apartment we stayed in was very clean, it is starting to show signs of dated-ness and is in need of a re-vamp in the near future. We stayed here as we had a function on site. I personally didn't particularly like waking up to myriad golfers already on course but that is the nature of the resort itself, and I get that! However it felt like we were in a fish-bowl. My husband on the other hand thought it was great sitting on the balcony overlooking the lake, watching the golfers play. I felt
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Sintha

Voyage de couple
Points forts : Commodités
The property sit in a beautiful setting.
Séjour de 2 nuits en novembre 2023

8/10 – Bien

Lisa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Luxury two storey unit with views over the golf course - just beautiful
Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Ankit

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Pauleen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the outlook, looking over the lake, the birdlife, and watching the golfers.
Séjour de 3 nuits en septembre 2023

8/10 – Bien

Martin

Voyage en famille
Points forts : Service et personnel
The property has been a standout in years gone by, sadly it lacks maintenance in the rooms.
Séjour de 2 nuits en août 2023

8/10 – Bien

Owen

Séjour de 1 nuit en juillet 2023

8/10 – Bien

Esther

Voyage en famille
Points forts : Propreté, service et personnel
Beautiful view surrounded by lakes and golf course, but quite outdated room conditions.
Séjour de 1 nuit en juillet 2023

2/10 – Terrible

Antony

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Property run down and very dirty but set in a wonderful environment.
Séjour de 2 nuits en juin 2023

10/10 – Excellent

Maria

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Paradise of Peace
It was peaceful and an excellent outlook. The apartment had everything we required, the staff were extra friendly and helpful. We loved our stay and will return. I have already recommended it to others. We would have liked electric blankets but spare blankets did not see us cold
Séjour de 3 nuits en juin 2023

10/10 – Excellent

Graham

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quiet and views. Close to airport and Christchurch suburbs
Séjour de 5 nuits en mai 2023

10/10 – Excellent

John-Michael

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff are excellent in all areas
Séjour de 3 nuits en mai 2023

8/10 – Bien

Jason

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Relaxed; friendly service; Stairs a bit challenging with large suitcases.
Séjour de 4 nuits en avril 2023

8/10 – Bien

Alan

Séjour de 2 nuits en mars 2023

10/10 – Excellent

Melissa

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful location with fantastic views. Large room, bed was comfy. Room temp was good, had access to a lovely little deck overlooking the water.

8/10 – Bien

Owain

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great views out over the lake
Séjour de 2 nuits en février 2023

10/10 – Excellent

Deb

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2023

10/10 – Excellent

Anna

Séjour de 1 nuit en mars 2023

8/10 – Bien

Jayne

Séjour de 1 nuit en mars 2023

10/10 – Excellent

Bruce

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay close to the airport.
Séjour de 1 nuit en février 2023

4/10 – Médiocre

Anne

Séjour de 2 nuits en janvier 2023

6/10 – Acceptable

Robyn

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Our room was not as expected and were only advised after we had checked into the room that we would have no TV due to the owner not having paid the Sky bill, and we were not able to be shifted either. The bed was very comfortable, however were woken just after 6am with someone using power tools nearby. All up not a great experience and we did not feel we got value for money. We would not stay here again.
Séjour de 1 nuit en janvier 2023

10/10 – Excellent

Madan, palolto

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great property- will definitely stay here again.

10/10 – Excellent

Madan, palolto

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome property- we stayed in the lakefront suite and the view and the suite was awesome. We will definitely stay again here. One thing- the Wifi connection in the suites was very very slow (< 2 Mbps). Please fix it.

6/10 – Acceptable

Mike

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The room was rundown and lacked maintenance. Mould in the ceiling in the shower and water damage in the ceiling downstairs. The exterior doors were all binding are hard to open . Ridiculously tiny amount of milk in the fridge .

6/10 – Acceptable

Anne

Points faibles : État et installations de l’hébergement
The room we were allocated (1220) was surface clean, but the fan was so thick with dust that I had to clean it before we could use it. The cutlery was dirty, and the dishwasher and the cupboards were not clean. While the bed was comfortable, the rest of the furniture was really shabby and, worse, included several shin-high tables that had sharp corners. My husband bumped into one such table shortly after we arrived and cut open his shin.
Séjour de 4 nuits en décembre 2022

10/10 – Excellent

C

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stayednin the lakeview room and as soon as i opened the doornthenview was absolutely breathtaking. The ed was the right firmness for me. The only negative i would havenis that there were alot of cobwebs on the outdoor furniture and on the ceiling

8/10 – Bien

Ernest JOHN

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 3 nuits en décembre 2022

8/10 – Bien

Robyne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.

6/10 – Acceptable

Michael

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice location

6/10 – Acceptable

Kerry

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités
Points faibles : État et installations de l’hébergement
Very handy location, but property is abit tired and dated.
Séjour de 1 nuit en septembre 2022

10/10 – Excellent

David

Séjour de 1 nuit en septembre 2022