Breakfast, lunch, dinner served; American cuisine
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Reviews of Travelodge by Wyndham Chilliwack

2.5 out of 5
Travelodge by Wyndham Chilliwack
45466 Yale Road West, Chilliwack, BC

Reviews

6.2
Rating 10 - Excellent. 138 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 246 out of 1000 reviews" "
Rating 4 - Poor. 164 out of 1000 reviews" "
Rating 2 - Terrible. 142 out of 1000 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. Just don't like the smell of the room. Thx
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities
The Wifi was very poor, had better service outside of the Burger King. Rooms had cobwebs on the ceiling and dog hair on the back side of the curtains. Got locked in one section of the hotel as key cards do not cover all public doors. Staff where great but hotel has many miles on it and only access to the second floor is by stairs.
Stayed 7 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not applicable review Homeless man wandering around parking lot
Stayed 1 night in Apr 2021
Response from Manager on Apr 19, 2021
Thank you for staying with us. We appreciate your feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Manager on Apr 19, 2021
Thank you for your feedback. We will be addressing your concerns

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is being used for social housing.(?). People going up and down stairs all night. Smoking and talking infringe of our room. There were dirty towels hanging in the shower. The door was poorly hung and you could see into the hallway through the crack. Booked a king room, which was at the front of the hotel, at the front doors, under the stairs going up and had dozens of people smoking and talking outside our window all night.
Stayed 1 night in Mar 2021
Response from Manager on Apr 15, 2021
Thanks for your feedback. We are sorry to hear about your experience. We will be addressing your concerns

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
As soon as I pulled up in the parking lot I noticed people just lurking around in the parking lot. It became pretty apparent they were mostly drug addicts being housed at the hotel. They were everywhere outside smoking and dancing around because they couldn’t stay still. It was disgusting. The lobby is the only place they spent any money on. The hallways and stairs are filthy and worn out. Front desk staff was pleasant. On the second floor there was a whole wing for what appeared to be quarantine with signs all over do not enter like the walking dead. This place was over run with low life’s making noise all night and doors slamming in the hall all night. It was just terrible! If hotels are going to have social housing programs and quarantine areas then it should be listed online before you book! I will never stay there again!
Stayed 1 night in Mar 2021
Response from Manager on Apr 15, 2021
Thanks for your feedback. We are sorry to hear about your experience. We will be addressing your concerns

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Manager on Mar 25, 2021
Thank you for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. thankyou pppppppppppppppppppppppppppppp
Stayed 2 nights in Mar 2021
Response from Manager on Mar 23, 2021
Thank you for your feedback. We appreciate it and would like to see you again.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities
Drug smoking, dogs barking, kids screaming, doors slammimg. Hallways were filthy. I checked out early and they kept an extra night charge which was unacceptable!
Stayed 5 nights in Mar 2021
Response from Manager on Mar 23, 2021
Thank you for your feedback. We will be addressing your concerns

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Manager on Apr 15, 2021
Thank you for staying with us.

4/10 Poor

dyllan

Liked: Staff & service
Disliked: Cleanliness, room comfort
Was very loud, people walking up and down the stairs could be heard all night aswell could hear lobby music from the room. Carpet was pretty dirty cigarette burns in blanket and on tub. Will not stay again.
Stayed 1 night in Mar 2021
Response from Manager on Mar 18, 2021
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Manager on Feb 16, 2021
Dear Guest, Thank you for your feedback. We appreciate your positive feedback.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute Dump, currently being used as social housing. Would not refund money. Go somewhere else.
Stayed 5 nights in Jan 2021
Response from Manager on Feb 16, 2021
Dear Guest, A Sincere apology and thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2021
Response from Manager on Feb 16, 2021
Dear Guest, Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodation matching the advertised quality. friendly staff and quite stay.
Stayed 1 night in Jan 2021
Response from Manager on Feb 16, 2021
Dear Guest, Thank you for your feedback. We appreciate your positive feedback.

10/10 Excellent

Danelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great prices, nice & clean rooms. Pet friendly
Stayed 1 night in Jan 2021
Response from Manager on Jan 24, 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Harpdog

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy rooms, charged an extra $20 for our little dog.
Stayed 1 night in Jan 2021
Response from Manager on Jan 24, 2021
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Parneet

Stayed 1 night in Jan 2021
Response from Manager on Jan 24, 2021
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Mansukh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Manager on Jan 7, 2021
Dear Guest, Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude management, and jyst overall was not happy or felt safe .
Stayed 4 nights in Dec 2020
Response from Manager on Dec 27, 2020
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Bowluke, Chilliwack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms rude staff loud doors slamming all night long
Stayed 1 night in Dec 2020
Response from Manager on Dec 24, 2020
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Bruce, Chilliwack

Travelled with group
Liked: Cleanliness, amenities
It's convenient. And reasonably priced. And like the gree parking.
Stayed 1 night in Dec 2020
Response from Manager on Dec 24, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Calvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints good deal for the money
Stayed 1 night in Nov 2020
Response from Manager on Dec 24, 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Julie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The lobby and stairs were really worn as well as some of the furniture in the room. The bed was very firm, could use a little softer bed. King room was a really nice size. The walls and door jam of the bathroom needed to be cleaned but other then that it was ok.
Stayed 1 night in Nov 2020
Response from Manager on Dec 24, 2020
Thank you for your feedback. We will be addressing your concerns.

4/10 Poor

Verified traveller

Stayed 3 nights in Nov 2020
Response from Manager on Dec 24, 2020
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from Manager on Dec 24, 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Nik, Abbotsford

Disliked: Cleanliness, property conditions & facilities
I absolutely didn't enjoy my stay here. I wouldn't recommend staying here especially if you're coming with a family. Hallways and rooms smell so bad. You can hear people talking in the other room beside you. They need to renovate and make better sound proof walls.
Stayed 4 nights in Oct 2020
Response from Manager on Dec 24, 2020
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Dirtbag Motel
Has turned into a den of low life dirt bags, been 4 years since staying there, what a change. People out side dealing drugs all night loud people in hallways all night. Not a good place to stay for normal people!!!
Stayed 4 nights in Oct 2020
Response from Amaan on Oct 29, 2020
We apologize for any inconvenience during your stay. The safety and comfort of our guests is a top priority for us. If at any time you note anything unacceptable or unsafe, please don't hesitate to let us know at the Front Desk and we will address it immediately.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Response from Amaan on Oct 19, 2020
Thank you for staying with us, we apologize for any inconvenience during your stay. If at any time during your stay, we aren't meeting your expectations, please let us know at the Front Desk. We have somebody there 24 hours who can help address any issues right away. We hope to host you again and make it a 5/5!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The staff was very friendly. My room had no hot water and wasn’t very clean though. Wouldn’t recommend
Stayed 1 night in Oct 2020
Response from Amaan on Oct 19, 2020
Thank you for staying with us, we apologize for any inconvenience during your stay. We've addressed this with maintenance and our housekeeping team to ensure the issues are corrected. If at any time during your stay, the room isn't meeting your needs or expectations, please let us know at the Front Desk. We have somebody there 24 hours who can help address any concerns right away.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the room smelled like old cigarette smoke, the beds were uncomfortable, the sink was plugged. On the positive staff was very friendly and the price was cheap. Rooms aren't very sound proof, hallway noise kept us up most of the night.
Stayed 1 night in Oct 2020
Response from Amaan on Oct 15, 2020
Thank you for staying with us, we apologize for any inconvenience during your stay. We place cleanliness and comfort at the top of our priority list and are sorry this happened. We have addressed these issues with housekeeping to ensure they aren't missed again. If at any time, a room is not meeting your needs or is not comfortable, please don't hesitate to let us know at the Front Desk and we will address it immediately. We hope to host you again and make it a 5/5!

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Oct 2020
Response from Amaan on Oct 15, 2020
Thank you for staying with us, we are so happy you enjoyed your stay! We look forward to hosting you again soon.

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service
Super easy off and back onto the highway. IHOP restraunt attached to the building. Pets are allowed. Big clean room. Very good price.
Stayed 1 night in Oct 2020
Response from Amaan on Oct 15, 2020
Thank you so much for staying with us, we are thrilled you enjoyed your stay. Guests love how conveniently located we are close to the highway, with easy access around town. And yes – all members of the family are welcome, including the furry four-legged ones! We look forward to hosting you again soon!

6/10 Okay

Gord

Disliked: Cleanliness, room comfort
Not Happy
The shower was a drizzle , there was garbage in the garbage can , the bed looked like it was already slept in
Stayed 1 night in Oct 2020
Response from Amaan on Oct 15, 2020
Thank you for staying with us, we apologize for any inconvenience during your stay. This is unacceptable and we've addressed it with housekeeping. Our team checks and re-checks every room before guests arrive. We apologize for the miss and are confident we've taken measures to ensure it doesn't happen again. We hope to host you again and make this experience right.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would never stay here again. Cleanliness very poor.
Stayed 1 night in Oct 2020
Response from Amaan on Oct 15, 2020
Thank you for staying with us, we apologize for any inconvenience during your stay. Cleanliness is a number 1 priority for us – if at any time you find an area in unacceptable condition, please let us know at the Front Desk and we will address it immediately. We hope to host you again and make this experience right.

8/10 Good

Darell, Surrey, BC

Travelled with family
Liked: Cleanliness, staff & service
Friendly service, centrally located and accepting pets.
Stayed 1 night in Oct 2020
Response from Amaan on Oct 6, 2020
Thank you so much for staying with us, we are thrilled you enjoyed your stay! Guests love our convenient location and that ALL members of the family are welcome, including the furry-4 legged ones! We look forward to hosting you again.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Amaan on Oct 6, 2020
Thank you for staying with us, we are so happy you enjoyed your stay. We hope to host you again soon!

10/10 Excellent

greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Amaan on Sep 29, 2020
Thank you so much for staying with us, we are so happy you enjoyed your stay! We look forward to hosting you again soon!

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Amaan on Sep 29, 2020
Thank you for staying with us, we are thrilled you enjoyed your stay! We hope to host you again soon!

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2020
Response from Amaan on Sep 29, 2020
Thank you for staying with us, we are glad you had a good stay. We always strive to give our guests a 5/5 stay each time – if at any time during your stay there is anything we can do to make it better, please don't hesitate to let us know at the Front Desk. We look forward to hosting you again soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Amaan on Sep 22, 2020
Thank you for staying with us, we apologize for any inconvenience during your stay. We always strive to give our guests a 5/5 stay each time. If at any time we aren't meeting your expectations, please let us know at the Front Desk – we have somebody there 24 hours who can address it right away.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and a good nites rest
Stayed 1 night in Sep 2020
Response from Amaan on Sep 22, 2020
Thank you so much for staying with us, we are thrilled you enjoyed your stay! We know how important a good night's sleep is which is why our team does everything possible to make this happen! We look forward to hosting you again.

2/10 Terrible

Tomasz

Stayed 1 night in Sep 2020
Response from Amaan on Sep 22, 2020
Thank you for staying with us, we apologize for any inconvenience during your stay. We always strive to give our guests a 10/10 stay each time. If at any time we aren't meeting your expectations, please let us know at the Front Desk – we have somebody there 24 hours who can address it right away.

6/10 Okay

Shamila

Travelled with family
Stayed 1 night in Sep 2020
Response from Amaan on Sep 8, 2020
Thank you for staying with us – we apologize for any inconvenience during your stay but look forward to your next visit and making it a 10/10!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Amaan on Sep 8, 2020
Thank you so much for staying with us, we are thrilled you enjoyed your stay! Our team is committed to giving all our guests the best possible experience. We look forward to hosting you again soon!

4/10 Poor

Betsy, Vancouver

Travelled with family
Disliked: Cleanliness, staff & service
When first entering the building was very updated. Linnen in the beds were clean but rooms as a whole were not kept very clean. There was cigarette butts in the bathroom sink drain, old q-tip on the bathroom floor, towels extremely worn out.
Stayed 1 night in Sep 2020
Response from Amaan on Sep 8, 2020
Thank you for staying with us. We apologize for any inconvenience during your stay. This is not at all our norm – our housekeeping team is diligent in cleaning, checking, and re-checking every room. We are sorry this got missed and have addressed it with the team to ensure it never happens again. We look forward to hosting you again and making it a 5/5.

2/10 Terrible

Destiny, Grande Prairie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like the photos at all, dirty and run down and when pulling up there were junkies hanging out in the parking lot.
Stayed 1 night in Aug 2020
Response from Amaan on Sep 9, 2020
Thank you for staying with us, we apologize for any inconvenience during your stay. We do regular monitoring of our parking area to ensure the safety of our guests and we have had no issues. If at any time there is anything worth noting, please let us know at the Front Desk. We hope to host you again and make it a 5/5!

10/10 Excellent

Tanyawinters, Chilliwack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chilliwack Travelodge is a great stay. The rooms are nice and tidy, and the beds are comfy too. The manager and his staff are friendly people. I'll be back 👍
Stayed 1 night in Aug 2020
Response from Amaan on Aug 31, 2020
Thank you so much for staying with us, we are really happy you enjoyed your stay. Guests have loved our newly renovated rooms, especially since we brought in brand new furniture. We can't wait to host you again soon!

6/10 Okay

DMB, CHILLIWACK, BC

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our only complaint would be about the mattress - we would have preferred a larger mattress to the double that we had. Possibly our own fault, anyway! Other than that, the front desk staff were very pleasant and friendly. Though we didn't partake in their facilities, they are available, for those who wish to have a swim, fitness session, etc.
Stayed 1 night in Aug 2020
Response from Amaan on Aug 31, 2020
Thank you so much for staying with us, we are glad you enjoyed your stay. If you ever realize you may need a larger room or bed, please don't hesitate to let us know at the Front Desk. We will do our best to see what's available so that you can be as comfortable as possible. We look forward to hosting you again!

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from Amaan on Aug 31, 2020
Thank you so much for staying with us, we are happy you enjoyed your stay! We look forward to hosting you again soon!