Ratings based on 4,197 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location. Beautiful view of the riverfront.

Posted 25-Apr-2015
Average hotel, nothing super special. Good location. Parking is very pricey.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and close to shopping and House of Blue

Posted 24-Apr-2015
My room was next to a house keeping closet so I was woken up at 8am
2 out of 5
Recommended
for Everyone
by A verified travellerfrom florida

Room next to the elevators sucks

Posted 22-Apr-2015
Too much elevator door noise from the main elevators and the staff elevators throughout the night. Don't get a room next to an elevator you will regret it
2 out of 5
by A verified travellerfrom Indianapolis In

Posted 20-Apr-2015
The hotel tried to hook me into a timeshare. I was having a getaway weekend with my girlfriend i did not want to be bothered. Not sure if i will ever stay there again.
5 out of 5
Recommended
for Couples
by A verified traveller

Amazing Hotel

Posted 18-Apr-2015
Close to everything, friendly staff and all around great experience. Only down side is the restaurants breakfast menu stated it had rye bread but they didn't have any when we were there.
4 out of 5
Recommended
for Families
by A verified travellerfrom Montreal

Bien située par contre bruyant.

Posted 18-Apr-2015
Pros: Son emplacement
Cons: Diminution du bruit. Les chambres ont besoin d'être plus isolées du bruit du corridor, des voisins immédiat.
Location: Prês de la rivière, des artères principales, du "L" etc...
Bruyant autant de dehors avec la construction qu'en dedans avec le chien dans la chambre à côté de la notre. Les portes claquent fort. Le plafond de la salle de bain avait besoin d'être nettoyé.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NSW Australia

Good location, room size great, bathroom great

Posted 17-Apr-2015
Great hotel except for the hard sell on the Wyndham thing. We chose to sit through a presentation to receive s free city pass but boy were they not impressed when we wouldn't sign up, downright rude actually.
3 out of 5
Recommended
for Families
by A verified travellerfrom Louisville, Ky

The location to attractions is fantastic.

Posted 16-Apr-2015
Pros: Location, location, location. Nice beds Great view on River side
Cons: Housekeeping. And, better use of the open space in the rooms.The bathroom was huge, but it was like I was expecting a chair of something in the corner
Location: Wildberry for breakfast. 3 block walk. River walk for running or walking. Eataly is a great Italian market/cafe about 6 blocks away
My wife, 10 year old daughter and I stayed in a 2 bed, River view room on the 37th floor. The view is fantastic. Upon arrival, there is not an overhang, so the exact pull up location was vague. It was raining, and the self-pay garage next door handles parking for the hotel, but this is never clearly explained on the website. So, I mention here to help those in the future. Basically, you park anywhere possible, next the garage opening. Our room was nice, but we did not like the half-finished Sunkist bottle and open Margarita mix left in our fridge. There is not a microwave in the room, which I would expect for a $200+ a night room. The room was large, with lots of wasted space. The couch was not made for sitting longer than 5 minutes. The beds were wonderful - or we were so tired each night we just passed out. The location makes up for the disappointing room. You can walk anywhere to activities (remember, we had a 10 year old). The longest hike was 1.3 miles to Navy Pier. No pool at the hotel, and exercise room was also dated and a letdown. If the weather is good, I'd take it outside. Riverwalk is across the street, and Millennial Park is about 2 blocks away. Note: at check in the automatically charge your card $80 a day for incidentals. This can add up for a 3-4 day stay you will be charged for all of it at check in. You are refunded about 2 days post check out. Just another gotcha to warn future guests. Also, watch for timeshare blabbing from Concierge. Just get map & go
5 out of 5
Recommended
for Everyone
by A verified travellerfrom St Louis, MO

Highly recommend

Posted 14-Apr-2015
Pros: Close to every thing
Cons: Bar menu. One male bartender was not very friendly in fact rude at times telling us this was not a breeze bar when asking for a margarita.
Location: Tour bus was across the street from the hotel. Close to many restaurants
Great rooms, clean and comfortable. Close to many attractions. Internet in the room was not very good couldn't get a connection most of the time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Apr-2015
Was a wonderful time, would go again. Food was great, service on time, staff polite.