Ratings based on 3,266 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Sep-2014
location is great, rooms are wonderful. staffs are very helpful, thoughtful and so friendly. The best hotel in chicago
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Sep-2014
Very convienent for our needs. Will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis, MN

Location

Posted 17-Sep-2014
Great staff. Great hotel for the price. Highly recommended. Wonderful location on the river.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, right downtown

Posted 16-Sep-2014
Cons: Walls are thin and you can hear everything in the hallway. Don't get a room by the elevator!
Good hotel...clean and well-organized and close to the lake.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Great location by the river

Posted 10-Sep-2014
Great central location to see the central sights of the city. The hotel is right off the magnificent mile by the river. The staff was very friendly. Thanks to Kellie at the desk for checking us in early and giving us a room on the 32nd floor. The room was quiet and had a spectacular view across the river. My only suggestion for the hotel would be to add lights to the room. The bathroom was bright and nicely appointed, but the large bedroom had several dim lamps that made it difficult to read or work. It is easy to get to all the attractions by walking or taking public transportation (bus and L train or subway stops are close by). Just across the street you can catch the tour busses to get a good overview of the city. Several companies are available, but we bought the Red bus pass for $45, which lets you hop on and off any of the doubledecker busses or red trolleys for 3 days. I also recommend buying a multi day CTA card that will let you take unlimited rides on any city bus or train.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON, Canada

Great view of the river

Posted 9-Sep-2014
Pros: It is a modern hotel with lots of amenities in the rooms and the rooms are spacious.
Location: I love the location by the river and near all the places to see downtown. It is close to the shops, the river cruises, the art gallery and the train.
This is my third year staying at the Wyndham Grand. We like it because it is central to places we like to see. Not far from the Art Gallery, Navy Pier, shopping and the architectural boat cruises.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lansing MI

Beautiful hotel downtown

Posted 9-Sep-2014
The staff was super helpful and beyond nice! Everything about our visit was fantastic. The double queen room was literally the size of a suite and contemporary but comfortable. I literally have no complaints, we will stay again!
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

great location

Posted 9-Sep-2014
Pros: Our room was extremely comfortable. Great location downtown.
Location: The Magnificent Mile starts just across the river. Half a block from Michigan Ave. Transit and Hop-On, Hop-Off trolleys opposite.
We chose the hotel for its site in the Loop near all the action. The river is opposite and it is 1/2 block from Michigan Ave.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel.

Posted 8-Sep-2014
Convenient to mag mile, bars, restaurants and Wrigley.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Sep-2014
Pros: Truly awesome view of the river and downtown architecture.
Cons: Only one vending machine, which is on the 25th floor. Really?
Location: Architecture boat tour on river was great. Some excellent restaurants nearby too. Walking distance to great sightseeing, shopping, meals, etc.
Beautiful hotel in great location. Friendly, helpful staff.