Ratings based on 3,965 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jan-2015
Great location and service. I enjoy the Gym facility. The breakfast was awesome.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cincinnati, OH

Posted 27-Jan-2015
Pros: Free wifi!
Location: Great Thai food right across the river at a decent price! Star of Siam
Great room, clean, free water bottles. Free wifi was a huge plus. Good view. Nice shower.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, very friendly staff

Posted 26-Jan-2015
Great location, great staff. Views of the river were spectacular.
5 out of 5
Recommended
for Everyone
by A verified traveller

River view room.

Posted 26-Jan-2015
Room and hotel was great. River view and view of the city was awesome. Centrally located for the Mile and theater. Restaurant and bar food/drink was great. I thought wait staff was a little inattentive. Definitely would stay again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom South Windsor, Ct

Great stay

Posted 23-Jan-2015
Pros: Mostly everything
Cons: Blinds/Curtain coverage in room.
Location: Not far from Billy Goat Tavern, Lou Malnati's and Giordano's. Taxis were almost always available in front and lots of places withing walking distance.
Staff was very friendly and helpful. Room was clean and comfortable. Blinds in the room didn't close 100 percent perfect in the corners so there was a little more light in the room during the night then I would have liked but all in all a very good experience. Easy to get around and across the street from a convenience store which was very useful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent. Don't hesitate.

Posted 22-Jan-2015
Pros: I tried the hotel restaurant for dinner. Was very good.
Location: There is a Corner Bakery nearby, towards the river. Fast, good food, good price, and above-average service for this type of place.
I can't believe I got this for around $100/night in mid-January. Excellent hotel no problems whatsoever.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2015
Great location right on the river in the loop. Staff very friendly. Views wonderful. Clean rooms and nice fitness ctr.
1 out of 5
by A verified traveller

View of a brick walk

Posted 21-Jan-2015
You'd think if you book the king suite that you'd open your window to Chicago's skyline or a view of the riverfront not in my case. I received a view of brick wall and a view of the city if you stood in the far corner of the room. After I waited almost an hour to receive my key and I was the only one the rep was dealing with, I guess there was an issue with the fax machine being in the reservation office that was closed due to the Martin Luther King holiday. I was completely exhausted after that experience! In my entirety of checking into hotels I never experienced anything like it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jan-2015
Good experience; clean and spacious. Would recommend. Good location.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Overland Park, KS

Very nice experience.

Posted 20-Jan-2015
Pros: Superb location near the magnificent mile. Very pleasant lobby, and elevators were fast.
Cons: Shower. Perhaps nitpicking, but you have to be inside the shower to turn on (cold water!!!).
Location: Right off Michigan Ave. and easy walking distance to museums, shopping, and fantastic restaurants.
Great location in downtown loop. Easy walking distance to shopping and fantastic restaurants. The staff was very professional and nice, without exception. Room size was adequate, and every item necessary for a nice stay was in good supply.