Ratings based on 3,411 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Norco, CA

River Front, close to trains and heart of Chicago

Posted 25-Nov-2014
Pros: Nice atmosphere and close to heart of city
Cons: I couldn't find anything
Location: Basically in heart of Downtown Chicago. Shops, restaurants, historical sites, and trains within 5-10 minute walk.
In town for Notre Dame game, had excellent view of river and staff was very helpful for directions to get great food and location of transportation to game. Great room and hotel was very clean.
4 out of 5
Recommended
for Everyone
by A verified traveller

Chicago Light Parade Weekend

Posted 25-Nov-2014
Great front desk staff, room service was prompt, great view of the river and the town.
1 out of 5
by A verified traveller

Posted 24-Nov-2014
I booked luxury king room on the 33th floor when I arrived the room smelled like sewage. I was moved to the 12th floor and the sink was broken. However the Manager gave us a 40 dollar voucher for dinner after now moving us to the 9th floor the next morning we had to request a new coffee maker because the one in the room was broken. Also the towels In the bathroom need to be thrown away because they were very dingy in appearance. Overall I did more time moving floor to floor than enjoying my stay. I would not recommend this hotel to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2014
Girl's shopping weekend. Great location, close to everything.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Elkhart, IN

Hotel is right downtown

Posted 23-Nov-2014
The hotel's location was excellent. It was only about a 4-block walk from Millennium Station and a half-block off of Michigan Avenue. River-side rooms have a fantastic view of the Chicago River and surrounding buildings. I would definitely stay there the next time I plan a weekend in Chicago
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Nov-2014
Very impressed with the view from my corner room. Great location and easy to navigate to and from this hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Nov-2014
Pros: The breakfast in the restaurant on the lobby floor. First rate, although expensive.
I had some problem locating the hotel because I didn't look up to the top, to see Whyndom. The hotel is very expensive and parking costs $60 a day. That's terrible.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom North Carolina

Great view of the river

Posted 20-Nov-2014
Hotel staff was very helpful. My room looked back down the river and the view was spectacular. The best part was the room service. Get the lobster Mac and cheese...it's bonkers.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago

Excellent! Thank you!

Posted 20-Nov-2014
Great room, great view. Your staff was wonderful. I will definitely be staying there in the future!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom D

Beautiful experience

Posted 19-Nov-2014
Great view, excelent location Sorry that the bathtub has a stain. I does not look nice