Ratings based on 4,038 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and a good location. Needs improvement

Posted 27-Feb-2015
Our experience was ok with this hotel. It was February when we went so walking was tough to do. However a close cab ride to places was the way to go. The rooms were nice. The beds were a little uncomfortable for my liking. however the bathroom was nice and updated. We had some issues with the staff. The front desk was very helpful and was extremely nice. However the people in the front that open the door ( or whatever they do) were not nice. They were not helpful with luggage or the door and needed a personality adjustment. My wife asked where the bathroom was and she was responded very rudely and told that it was for guest only, with a rude attitude. That made me very upset and if I would have been there would have said something to him. We enjoyed our trip to Chicago however when we come back I think we will stay somewhere else.
2 out of 5
by A verified travellerfrom TO

bad first impression

Posted 26-Feb-2015
They will try to sell you time share aggressively first thing you enter the hotel by saying they got a free gift package for welcoming you. Be aware.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Moncton NB

First class hotel

Posted 25-Feb-2015
Great experience from start to finish of our trip. Large, well appointed room with amazing views, top rate professional staff from the minute we arrived- doormen, front desk, concierge and housekeeping all exceeded our expectations. Can't wait to return.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NL, Canada

Great downtown hotel!

Posted 25-Feb-2015
Hotel staff were very friendly! Room was over looking the Chicago river with an exceptional view! Room was very clean, were next to elevator but didn't hear any noise! Great location in downtown chicago & accessible to many places!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago, IL

Nice hotel in good location

Posted 25-Feb-2015
Pros: Location
Cons: Valet Parking wait times
Hotel room was clean and ready for check in. However, when checking out of the hotel on Sunday, I had to wait over an hour for valet to get my car. Considering I had to pay $61 for overnight parking, I was truly disappointed that I had to wait for such an excessive amount of time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Long Island, NY

Excellent view of city

Posted 25-Feb-2015
Pros: The amazing view
The view from our window was incredible. Also there were great restaurants in the area and easy transportation to anywhere.
5 out of 5
Recommended
for Everyone
by A verified traveller

great location...great staff...great time!!!

Posted 24-Feb-2015
title says it all...we had a wonderful experience!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Feb-2015
Pros: SERVICE AND CLEANLINESS AND SPECIALLY LOCATION
Location: PERFECT LOCATION EVERYTHING IS WITHIN WALKING DISTANCE
gREAT HOTEL....awesome SERVICE AND EXPECTACULAR VIEWS
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago, IL

Great location and great views

Posted 24-Feb-2015
Cons: For room service, they don't bring it in on a table which makes it difficult to have your meal in a comfortable setting
This was my first time staying at this Wyndham and the location is centrally located and close to a lot of activities (restaurants, shopping, tours, etc). I would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel Close to Magnificent mile and the Loop

Posted 23-Feb-2015
Cons: The beds weren't as comfortable as I would have hoped
Great access to shopping, eating and entertainment.