Ratings based on 3,059 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jul-2014
The view was great. Comfy king bed. Perfect area, close to so many things.
5 out of 5
Recommended
for Everyone
by A verified traveller from Estero, FL

Amazing views!

Posted 29-Jul-2014
The view was absolutely the best part, our hotel room looked right down E. Wacker drive and all of chicagos bridges and the new Trump Tower! Michigan Ave is a half block away and the Blue Line atop at lake/Clark was super close walking distance. Great stay, great price.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Jul-2014
Our stay was ok, nothing really wowed me about the place.
5 out of 5
Recommended
for Everyone
by A verified traveller from Long Island, NY

Spacious room with city view

Posted 28-Jul-2014
Pros: Beautiful room, room service and customer service were 5 star.
Location: Located on the water and able to take boat architectural tour right across the street. Also plenty of shops and restaurants within walking distance
I travel to Chicago often and first time in this hotel. The room was spacious and besides work at a nicely equiped bed, I was able to relax in a chaise lounge chair and read. The bed was soft and extremely comfortable. I worked hours in the evening after my conference and ordered room service twice which was fantastic each time. Quality of food, size of portion and taste were excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from Prague, CZ

Good location

Posted 24-Jul-2014
Pros: location
we had a beautiful large apartment so nothing to complaint about
Comment from Hotel Management
24-Jul-2014 by Traveller, Hotel Management
Thank you so much for your positive review. We are glad you enjoyed yourselves and look forward to having you back! Best-- Juli Colon Director of Rooms
4 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Downtown Chicago

Posted 21-Jul-2014
Beautiful hotel close to everything. Hotel staff not friendly or welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jul-2014
Great location. Good place and staff for the price. Would stay again.
Comment from Hotel Management
24-Jul-2014 by Traveller, Hotel Management
Thank you for your wonderful review!
4 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

A comfortable hotel with all the amenities of home

Posted 20-Jul-2014
Pros: The location.
Cons: No
Location: We went shopping and walked to the Oriental Theater to attend a show.
Whether you are staying for one or several nights the Wyndam Grand meets all of your needs. It is centrally located and walking distance from popular Michigan Avenue and State Street and the the theater district. The staff is friendly and can offer suggestions if needed. The rooms are comfortable and clean and very quiet.
4 out of 5
Recommended
for Everyone
by A verified traveller from Memphis

Long weekend in Chicago

Posted 20-Jul-2014
Pros: Rooms were spacious. Bathrooms were fabulous!!
Cons: You often cannot tell when the elevators have arrived at your floor.They had the strangest set up
Location: Michigan Avenue!!
Had a great time at this hotel. It is literally steps from Michigan Ave. Very convenient to shopping and public transportation.
Comment from Hotel Management
24-Jul-2014 by Traveller, Hotel Management
Thank you for taking the time to leave us a review!
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Lovely hotel...close to everything.

Posted 15-Jul-2014
Pros: Looked new...views were the best and staff really friendly and helpful..
Cons: As I said only thing ...breakfast would have been great...
Location: Location was great...shoppin was across the road...pubs restaurents close by as well and the sight seeing on the river...
From the time we checked in we lived it. The staff were really friendly...they gave us a great room...37th floor right in corner ...we had views of the river...fantastic..only thing ...would have liked breakfast included...but other than that ....10 out of 10...
Comment from Hotel Management
18-Jul-2014 by Traveller, Hotel Management
Dear Patricia-- Thank you so much for your review, it was lovely having you! We look forward to welcoming you back again soon. Best- Juli Colon Director of Rooms