Ratings based on 3,051 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Downtown Chicago

Posted 21-Jul-2014
Beautiful hotel close to everything. Hotel staff not friendly or welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jul-2014
Great location. Good place and staff for the price. Would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

A comfortable hotel with all the amenities of home

Posted 20-Jul-2014
Pros: The location.
Cons: No
Location: We went shopping and walked to the Oriental Theater to attend a show.
Whether you are staying for one or several nights the Wyndam Grand meets all of your needs. It is centrally located and walking distance from popular Michigan Avenue and State Street and the the theater district. The staff is friendly and can offer suggestions if needed. The rooms are comfortable and clean and very quiet.
4 out of 5
Recommended
for Everyone
by A verified traveller from Memphis

Long weekend in Chicago

Posted 20-Jul-2014
Pros: Rooms were spacious. Bathrooms were fabulous!!
Cons: You often cannot tell when the elevators have arrived at your floor.They had the strangest set up
Location: Michigan Avenue!!
Had a great time at this hotel. It is literally steps from Michigan Ave. Very convenient to shopping and public transportation.
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Lovely hotel...close to everything.

Posted 15-Jul-2014
Pros: Looked new...views were the best and staff really friendly and helpful..
Cons: As I said only thing ...breakfast would have been great...
Location: Location was great...shoppin was across the road...pubs restaurents close by as well and the sight seeing on the river...
From the time we checked in we lived it. The staff were really friendly...they gave us a great room...37th floor right in corner ...we had views of the river...fantastic..only thing ...would have liked breakfast included...but other than that ....10 out of 10...
Comment from Hotel Management
18-Jul-2014 by Traveller, Hotel Management
Dear Patricia-- Thank you so much for your review, it was lovely having you! We look forward to welcoming you back again soon. Best- Juli Colon Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveller from South Pittsburg, TN

Chicago Holiday Weekend Get-Away

Posted 15-Jul-2014
Hotel is central to many attractions; highly recommend a Riverview king Deluxe room - very nice with awesome views! I am a picky person when it comes to cleanliness and this room & building passed all inspections! At first thought I'd be bothered by being next to elevators but honestly they were no bother. Asked for a high floor on arrival and staff accommodated. Party room down the hall was quietened by prompt security. Great choice - didn't go wrong.
Comment from Hotel Management
17-Jul-2014 by Traveller, Hotel Management
Thank you so much for your feedback-- we are thrilled to have exceeded your expectations! We look forward to welcoming you back to Chicago again very soon. Best- Juli Colon, Director of Rooms
4 out of 5
Recommended
for Everyone
by A verified traveller from Greenville, SC

Weekend in Chicago

Posted 15-Jul-2014
Pros: The location!
Hotel was an excellent location, close to the Magnificent Mile, Millennium Park, Lake Michigan, subway/el train/trolley stops and it had an excellent view of the river. We arrived early and were not expecting a room, but were given one hours before the listed check in. Room service was prompt and good. Had a very enjoyable stay.....
Comment from Hotel Management
18-Jul-2014 by Traveller, Hotel Management
Dear Christopher-- Thank you for taking the time to let us know how much you enjoyed your stay. We thank you for choosing our hotel and glad you enjoyed Chicago! Best- Juli Colon, Director of Rooms
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice central downtown Chicago hotel

Posted 15-Jul-2014
Pros: The location, can't be beat, just where you want to be in Chi-town!
Cons: The walls between rooms are super thin. I could hear a group of guys on a bachelor run on one side and a family with three noisy kids on the other.
Location: Great location, central to everything you want to do in the downtown Loop district. Millennium Park; Grant Park; Magnificent Mile; Theatre District.
This hotel is located right across from the river and pretty central to everywhere in the downtown area. An easy walk to the theatre district, the parks and key shopping areas. The staff here proved very helpful and friendly for the most part.
Comment from Hotel Management
18-Jul-2014 by Traveller, Hotel Management
Thank you so much for your feedback! We look forward to welcoming you back to Chicago again very soon. Best- Juli Colon, Director of Rooms
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel great view

Posted 14-Jul-2014
Our room was on the 36th floor. It was a river view suite. So you can imagine the view was incredible. I lost my valet parking card and the front desk fixed me up pretty quick. Great location centrally located. My Only issue was my fridge had some left over food from the previous people's stay. Overall a pleasant stay
Comment from Hotel Management
17-Jul-2014 by Traveller, Hotel Management
Thank you for taking the time to offer us your feedback. I am very pleased that you enjoyed your stay and enjoyed Chicago. We look forward to your return! Best- Juli Colon, Director of Rooms
3 out of 5
Recommended
for Everyone
by A verified traveller from ontario canada

Convenient location .

Posted 14-Jul-2014
Pros: The staff were pleasant and helpful .
Cons: The restaurant at the hotel we found pricey.
Location: Excellent location and all of what Chicago had to offer within walking distance or a short cab ride.
We had a noise issue our first night they were quick to change our room and as a bonus they Upgraded us to a suite which was excellent .
Comment from Hotel Management
18-Jul-2014 by Traveller, Hotel Management
Dear Dan- Thank you for your review and comments. I apologize for any noise issues but am very glad to hear that we were able to appropriately accommodate you. We hope to see you return again soon. Best- Juli Colon, Director of Rooms