Dear Maureen-Thank you for taking the time to rate and review the hotel. We are thrilled that you enjoyed your stay and look forward to serving you the next time your travels bring you to the area.

Dear Janet-Thank you for rating and reviewing the hotel. We are thrilled that you enjoyed your stay and are so happy that you found our rooms clean and well kept. We look forward to welcoming you back when your travels bring you to the area.

Dear Jeffrey-Thank you for taking the time to rate and review the hotel. We are thrilled to hear that you enjoyed your stay. We look forward to seeing you again in the future. Thank you again!

Dear Lisa-Thank you for rating and reviewing the hotel. We are excited that you enjoyed every aspect of the hotel and look forward to welcoming you back soon!

Dear Luisa-Thank you so much for taking the time to rate and review the hotel. We are thrilled to hear that you enjoyed your stay and look forward to serving you again when your travels bring you back to the area.

We're so glad that you enjoyed your stay with us! Thank you for taking the time to share your feedback. We hope to host you with us on your next trip to the Chicago area.

Dear Joseph, Your perfect rating means a lot to us, and we are thrilled to know that you had such an exceptional stay! We hope to have the opportunity to welcome you back in the future and provide another hospitable experience.Sincerely,The Westin Chicago River North

Dear Anonymous, Thank you for choosing us for your Chicago riverfront getaway. We appreciate the excellent rating and are thrilled that you had a five-star experience! We look forward to seeing you again when your travels bring you back. Sincerely,The Westin Chicago River North

Dear Julia, Your feedback is valuable to us, so thank you for taking the time to bring this to our attention. We apologize that your experience fell short of expectations, as this is not reflective of the high standards we strive to maintain. If you are open to it, we would like the opportunity to make things right and encourage you to contact the hotel directly to speak about matters further with a manager on duty. We hope for the chance to have you back in the future for a much-improved experience. Sincerely,The Westin Chicago River North

Dear Mike-Thank you for rating the hotel. We are thrilled that you enjoyed your stay and look forward to serving you again soon.

Dear Deborah, We appreciate your positive feedback and your recommendation of our property to other travelers. We hope to have the pleasure of hosting you again on your next riverfront getaway! Happy New Year!Sincerely,The Westin Chicago River North

Dear Scott, It was a pleasure to host you during your recent trip to Downtown Chicago. Thank you for taking the time to share your comments with us. While we are happy to hear you enjoyed the hospitality provided by our team, we would like to apologize for not meeting your expectations in other areas. We would love to offer more personal apologies and invite you to reach out to one of our managers on duty via our direct hotel line at your earliest convenience. We hope to you’ll allow us a second chance one day to regain your confidence in our guest experiences. Sincerely,The Westin Chicago River North

Dear Cheryl, Thank you for taking the time to leave us a wholesome rating. We appreciate your loyalty and look forward to exceeding your expectations again on your next Downtown Chicago visit! Sincerely,The Westin Chicago River North

Dear Enisaul, Thank you for giving us a perfect rating! We hope your next stay is just around the corner and look forward to having you back for another memorable visit!Sincerely,The Westin Chicago River North

Thank you so much for sharing your feedback with us! We hope to welcome you back to our property on your next visit to Chicago.

Thank you for sharing your feedback with us! It's so great to hear that you enjoyed your stay. We hope to welcome you back sometime in the future!

Dear Melanie-Thank you for rating the hotel. We are so happy that you enjoyed your stay and look forward to seeing you again the next time your travels bring you to the area.

Thank you for sharing your feedback after your stay with us! I apologize that our 320Riverbar did not meet your expectations, but am so glad that you enjoyed the rest of our properties offerings. We hope to welcome you back on your next trip to Chicago!

Dear Pran-Thank you for rating and reviewing the hotel. We are thrilled that you enjoyed your stay and look forward to seeing you again soon!

Dear Cynthia, We are so glad you had an exceptional stay! It would be our pleasure to welcome you back again on your next Windy City adventure. Sincerely,The Westin Chicago River North

Dear Mark-Thank you for taking the time to rate the hotel. We are glad you enjoyed your stay and look forward to serving you again!

Sam is such a delight! We're so glad you were able to enjoy his services, as well as the rest of your stay on our property. Thank you for sharing your feedback with us - we hope to see you again soon.

Dear Thomas and Kimberly-Thank you for taking the time to rate the hotel. We are thrilled you enjoyed your stay and cannot wait to host you again the next time your travels bring you to the area.Thank you again!

Dear Araceli-We are so thrilled that you enjoyed your interactions with Juan, our bartender. We apologize that you weren't happy with the bed. Westin prides themselves on having the Heavenly Bed, made to invite our guests in for a comfortable nights sleep. We are sorry that you failed to provide this for you and your husband. We do hope that you will give us another try in the future. Thank you again.

Thank you for sharing your feedback with us - we're so glad you enjoyed your stay. We hope to welcome you back when your travels carry you back to the Chicagoland area!

We're so glad you enjoyed your stay! We hope to welcome you back to the Westin River North when your travels bring you back to the Chicagoland area.

Thank you for choosing to stay with us, and for sharing your feedback! I'm so glad you enjoyed your stay. Hopefully your travels bring you back to Chicago soon for another stay here on the river.

Thank you so much for sharing your feedback with us! We're so glad you enjoyed your stay. We would love to host you again should your travels bring you back to the Chicagoland area.Stay well.

Dear Teresa-Thank you for taking the time to rate and review the hotel. We are thrilled that you enjoyed your stay and look forward to serving you again when your travels bring you back to the area.

Dear Teresa-Thank you for taking the time to rate and review the hotel. We are thrilled that you enjoyed your stay and look forward to serving you again when your travels bring you back to the area.

Dear Teresa-Thank you for taking the time to rate and review the hotel. We are thrilled that you enjoyed your stay and look forward to serving you again when your travels bring you back to the area.

We're so glad you enjoyed your stay with us! Thank you for taking the time to share your feedback. We hope to welcome you back when your travels bring you back to the Chicago area.

Dear Cameron-I'm truly sorry to hear about your recent stay with us, and I want to sincerely apologize for the disappointing experience you had. Your comfort and satisfaction are of the utmost importance to us, and we take your feedback very seriously. We hope you'll give us another opportunity to welcome you back and demonstrate the high standards of service we strive to provide.

Dear Bridgette-Thank you for taking the time to rate and review the hotel. We are glad that you enjoyed your stay and the friendly staff. We look forward to seeing you again when your travels bring you back to the area.

Dear Montreze- Thank you for taking the time to rate the hotel. We apologize that we failed to meet your standards. We hope you will give us another chance when your travels bring you back to the area.

Dear Cindy,Thank you for taking the time to share your experience with us. It was a pleasure welcoming you to our riverfront home, and it’s wonderful to hear that our thoughtful amenities led to a pleasant stay. That being said, we apologize for any shortcomings during your visit. We value your candid feedback and will share your thoughts with our team as we are dedicated to maximizing guest satisfaction. We look forward to your next visit when your travels bring you back to the Windy City.Sincerely,The Westin Chicago River North

Dear Yshurio-Thank you for taking the time to rate the hotel. We are thrilled you enjoyed your stay and hope to see you again when your travels bring you back to the area.

Dear Alexandra-Thank you for taking the time to rate the hotel. We are thrilled that you enjoyed your stay and hope to see you back here soon!

We're so glad you enjoyed your stay with us! We look forward to welcoming you back to our property when your travels bring you back to the Chicago area.

Dear Irfan-Thank you for taking the time to rate and review the hotel. We are thrilled you enjoyed your stay and look forward to serving you again when your travels bring you back to the area.

Thank you for staying with us! We're glad you enjoyed your visit to Chicago.

We're so glad you enjoyed our location! Thank you for sharing your feedback with us.

We're so glad you enjoyed your stay here with us! The location truly can't be beat. We hope to welcome you back when your travels return you to Chicago.

Thank you for taking the time to share your feedback - we're so glad you enjoyed your stay!

We're so glad you enjoyed your stay with us! Thank you for taking the time to share your feedback with us.

Dear Brian-Thank you for taking the time to rate the hotel. We are sorry that we failed to meet your expectations but hope that you will give us the opportunity to show you the stay that you expect in the future. Thank you again!

Dear Jerri-Thank you for taking the time to rate the hotel. We are glad that you enjoyed your stay and look forward to serving you again when your travels bring you to the area.

Dear Michelle-Thank you for rating the hotel. We are thrilled that you enjoyed your stay and look forward to seeing you again next time your travels bring you to the area.Thank you again!

Us at the Westin River North would like to apologize for the experience you had on our property during your stay with us. We will share your feedback in hopes to improve in the future, and hope for the opportunity to improve upon your stay for any future travels.

We're so glad to hear that you enjoyed your stay with us! We appreciate you sharing your feedback, and look forward to welcoming you back when your travels return you to the Chicago area.