Extérieur

The Blackstone, Autograph Collection – Avis

4 out of 5
The Blackstone, Autograph Collection
636 S Michigan Ave, Chicago, IL

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 699 avis sur 1003." "
Note de 8 – Bien, d’après 180 avis sur 1003." "
Note de 6 – Acceptable, d’après 71 avis sur 1003." "
Note de 4 – Médiocre, d’après 29 avis sur 1003." "
Note de 2 – Terrible, d’après 24 avis sur 1003." "

9,4/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

9,4/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

cyrille

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bon hôtel pour visiter Chicago , un peu au sud de l’hyper centre
Séjour de 2 nuits en février 2023
Pierre-Louis a répondu le 21 févr. 2023
Cyrille, content de lire que vous ayez apprecie votre sejour parmis nous. En esperant vous revoir bientot!

10/10 – Excellent

Rhyzlane Myriam El

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Such a beautiful hotel, very nice staff. Everything was as excpected, clean and comfortable. Amazing stay and really loved Chicago
Séjour de 1 nuit en août 2022
Pierre-Louis a répondu le 24 août 2022
Rhyzlane, so glad you had a nice stay, looking forward to welcoming you back soon.

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Hotel Sympa avec un design pas vraiment précis, entre rococo et modern, l'Hotel a fait le choix de garder des décorations de la belle époque, mélanger avec des éléments et fournitures modernes... pas vraiment réussi a mon goût. Personnel super sympa et aimable Chambre grande et de bonne qualité Restaurant de l'hotel très bon !
Séjour de 4 nuits en janvier 2019
Pierre-Louis Giacotto, General Manager a répondu le 13 févr. 2019
Merci de vos commentaires que nous apprécions énormément. Nous sommes désolé que le décor de l’hôtel ne sois pas à votre gout, nous recevons néanmoins beaucoup de compliments, mais c’est une question de gout personnel, je vous l’accorde bien volonté. Nous sommes heureux de voir que mise à part cela, vous avez aimé votre séjour, le restaurant et le personnel, cela étant toujours notre principal objectif. Nous espérons vous revoir très bientôt lors d’un prochain passage à Chicago.

8/10 – Bien

michel, montreal

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bel hôtel bien situé
Bel hôtel avec un hall d’entrée magnifique. Chambre très confortable. Wifi payant ce qui est inacceptable
Séjour de 3 nuits en juin 2018
Pierre-Louis Giacotto, General Manager a répondu le 1 juill. 2018
Cher Michel, Merci d’avoir pris le temps de nous donner votre opinion et nous sommes très heureux de lire que vous avez appréciez le confort de votre lit et le décor de l’hôtel. En ce qui concerne le WIFI, nous offrons le WIFI de base est gratuit pour tous nos clients, dans le hall d’entrée. Nous offrons une solution simple en devenant un « Marriott Reward », gratuitement et très simple à faire, ce qui vous permettrait de recevoir le WIFI gratuitement dans votre chambre, ou bien payer une somme modique, pour un service haut débit. Je suis désolé si cela ne vous a pas été expliqué pendant votre séjour. Je vous remercie encore de votre confiance et j’espère avoir l’honneur de vous accueillir à nouveau très bientôt à Chicago. Salutations respectueuses.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
J'ai beaucoup apprécié cette hotel dont le bâtiment est très ancient, mais auquel on a ajouté des touches de modernisme.
Séjour de 1 nuit en février 2018
Pierre-Louis Giacotto, General Manager a répondu le 19 avr. 2018
Thank you for your review!

8/10 – Bien

Mara

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mai 2024

8/10 – Bien

andrew, San Rafael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Pierre-Louis a répondu le 8 mai 2024
Thank you for rating your stay! We're delighted you were pleased and can't wait to welcome you back.

4/10 – Médiocre

Taylor

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
Pierre-Louis a répondu le 30 avr. 2024
Thank you for your recent visit. We noticed your 2-star rating and are concerned that we did not meet your expectations. We are committed to providing the best possible service and accommodations, and take feedback like yours very seriously. We would greatly appreciate it if you could contact us directly to discuss any issues you encountered during your stay, as this will help us make necessary improvements.Looking forward to hearing from you and hoping to have another opportunity to host you, with a much improved experience.Warm regards,

10/10 – Excellent

Héctor

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excelente el trato y las instalaciones. 10/10
Séjour de 1 nuit en avril 2024
Pierre-Louis a répondu le 15 avr. 2024
Many thanks for your positive review! We're glad you were satisfied with your stay and hope to serve you again.

10/10 – Excellent

Simona

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Warm welcome from the bellman! Very clean property! We booked two more nights :)
Séjour de 1 nuit en avril 2024
Pierre-Louis a répondu le 15 avr. 2024
We're so grateful for your review. Thank you for sharing your experience, and we look forward to your next visit!

10/10 – Excellent

Lee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location!
Séjour de 3 nuits en avril 2024
Pierre-Louis a répondu le 12 avr. 2024
Lee, thank you and so glad to read you enjoyed our hotel and the location. Come back and visit us again soon.

10/10 – Excellent

Angela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Absolutely loved the vibe of this hotel. It was like a blast from the past. From the flooring to the architecture it was beautiful. Even the elevators!! Would give this place 10 stars if I could. Will definately be returning.
Séjour de 2 nuits en avril 2024
Pierre-Louis a répondu le 10 avr. 2024
We're over the moon to hear that you thoroughly enjoyed the unique vibe and retro charm of our hotel! It's fantastic to know that the details, from the flooring to the architecture and even the elevators, contributed to your wonderful experience. Your enthusiasm and willingness to rate us so highly truly mean a lot to us. We eagerly look forward to welcoming you back for another memorable stay. Thank you for choosing us and for your willingness to share such positive feedback. See you again soon!

10/10 – Excellent

Obaid

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was really good
Séjour de 1 nuit en avril 2024
Pierre-Louis a répondu le 8 avr. 2024
Obaid, Your perfect rating made our day! We're delighted you enjoyed your time with us.

10/10 – Excellent

Dylan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 8 avr. 2024
Dylan, Thank you for the perfect score! We're thrilled you had a great stay and hope to welcome you back soon.

8/10 – Bien

Krista

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No parking when booking through Expedia. Had to pay 70 dollars per night for overnight parking at a parking ramp across the entrance. Had to pay 450 dollars for damage deposit upon arrival. Other than that, was a wonderful stay. The hotel was beautiful. Safe, pretty quiet, great location.
Séjour de 3 nuits en mars 2024
Pierre-Louis a répondu le 5 avr. 2024
Krista, thank you for your visit, and I am sorry about the parking and that it was not easier for you. We do not have a parking on site, and therefore partner with the hotel across the street. Prices in Chicago are driven in big part by taxes and city fees unfortunately, we have little control over these. The security deposits are refunded after departure but do take a few days to go through the bank system. We do appreciate your patronage and look forward to welcoming you back again soon.

10/10 – Excellent

Ian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Unique, elegant and comfortable. Outstanding service with high-quality amenities and a classy vibe all around.
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 3 avr. 2024
Ian, thank you for your nice comments, so glad you enjoyed your visit. Looking forward to seeing you again soon.

10/10 – Excellent

Ralph

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel, I had a problem with my room placement the gentleman at the front desk assigned a different room promptly and accompanied my wife and I to make sure the newly assigned room was what we expected. The hotel is a work of art within itself and all the staff from the Bellman, Front Desk staff, to the Maintenance staff are all attentive and very accommodating to the customers needs. The hotel has some great views of the city and there’s an art gallery in the hotel that you have to check out.
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 1 avr. 2024
We're thrilled to hear about your positive experience at our hotel, especially how our front desk team swiftly addressed your room placement concern to ensure your comfort. It's wonderful that the artistry of our hotel, along with the attentive service from all our staff members, contributed to your enjoyable stay. We're also glad you enjoyed the stunning city views and took the opportunity to explore the art gallery within our premises. Thank you for sharing your experience, and we look forward to welcoming you and your wife back for another memorable stay. Your appreciation means a lot to us!

6/10 – Acceptable

chetan

Voyage en famille
It’s an over glorified Motel6.
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 1 avr. 2024
We're sorry to hear that your experience did not meet your expectations. We aim to provide a unique and comfortable stay for all our guests, and we regret that we fell short in your case. We appreciate your feedback as it helps us to improve. If you're willing to share more details about your experience, we would like to learn how we can make things right. Please consider reaching out to us directly. Thank you for taking the time to share your thoughts.

10/10 – Excellent

Sherrie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was very quiet
Séjour de 4 nuits en mars 2024
Pierre-Louis a répondu le 27 mars 2024
Thank you for taking the time to complete our survey and for your positive feedback! We're thrilled to hear you had a good experience and look forward to welcoming you back soon!

10/10 – Excellent

Victoria

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff are awesome at this property. Rooms are clean and quiet even though we were facing busy Michigan Ave. would stay again
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 25 mars 2024
Thank you very much for taking the time to share your wonderful experience at our property. We're thrilled to hear that our staff made a great impression on you with their service. It's our top priority to ensure that every guest feels welcome and well cared for during their stay.We're also delighted to know that the cleanliness of our rooms met your expectations and that you enjoyed a peaceful stay despite the bustling location on Michigan Ave. Our team works diligently to create a serene environment for our guests, and your feedback is a testament to their efforts.We look forward to welcoming you back for another memorable stay. Should you have any requests or need assistance planning your next visit, please don't hesitate to reach out to us.

10/10 – Excellent

Victoria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Pierre-Louis a répondu le 27 mars 2024
Thank you for your perfect review! We're thrilled you had such a fantastic experience with us. Looking forward to welcoming you back in the future!

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful!
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 25 mars 2024
Thank you for the perfect review, come back and visit us again soon.

10/10 – Excellent

Valine

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love this place! The biggest plus is the lobby. It smells so good! I was looking around to identify the scent.
Séjour de 1 nuit en février 2024
Pierre-Louis a répondu le 20 mars 2024
Thank you so much for your enthusiastic review!We're thrilled to hear that you love our hotel and especially enjoy the ambiance of our lobby. It's wonderful that the scent made such a positive impression on you. Creating a welcoming and pleasant atmosphere for our guests is very important to us, and it sounds like we succeeded. Next time you're here, don't hesitate to ask about the scent—we'd be happy to share the details with you.Looking forward to welcoming you back soon for another enjoyable experience!

8/10 – Bien

Su

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic location and paying extra for a lake view room was worth it. Beautiful view from 11th floor. Beautiful interior decor. On the whole, the staff were excellent, charming and helpful. One or two reception staff were less than helpful, especially when we needed a taxi to the airport on check out. In all though I had a wonderful stay.
Séjour de 4 nuits en mars 2024
Pierre-Louis a répondu le 18 mars 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed the fantastic location and found the extra for a lake view room from the 11th floor to be worth it. It's wonderful to know that our interior decor and the charm and helpfulness of our staff contributed to your wonderful stay. We regret to hear about your experience with one or two Front Desk staff during your taxi arrangement to the airport and will address this to ensure all guests receive the helpful and efficient service we strive for. Your overall positive remarks and enjoyment of your stay are greatly appreciated, and we look forward to the opportunity to welcome you back for another memorable visit.

10/10 – Excellent

Erica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing short stay. Front desk gave me a higher floor when requested, validated my parking, and was able to answer questions about the area. Will definitely stay here again.
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 18 mars 2024
Thank you for your kind review!We're so pleased to hear that your short stay with us was amazing and that our front desk team was able to accommodate your requests, from a higher floor to parking validation. It's great to know we could assist with your queries about the area, making your stay more enjoyable. Your satisfaction and intention to return are the highest compliments we can receive.We look forward to welcoming you back for another memorable experience. See you soon!

10/10 – Excellent

Khadieja

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a great stay! Room was spacious with large bathroom. Great location. Valet was not in service. But parking lot was adjacent ( it was raining). Front desk was terse and not very welcoming/friendly. Doorman David was very friendly and gave good instructions. No assistance with baggage was provided; stairs are present at the front. Apparently rain ponchos are not a thing in Chicago
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 16 mars 2024
Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed your stay, the spacious room, and our great location. We apologize for any inconvenience caused by the valet service not being available and the lack of assistance with your baggage. Your feedback regarding the front desk's demeanor is invaluable, and we'll address this to ensure a more welcoming atmosphere in the future. It's wonderful to know David made a positive impact on your stay, and we appreciate your understanding regarding the rain ponchos, please note that we do have umbrellas available at the Front Desk.We hope to have the opportunity to welcome you back for an even better experience.

8/10 – Bien

Susan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful old hotel, very convenient for us as it was close to Orchestra Hall and the restaurant where our son works. Very large room, super comfortable bed. Excellent bargain for the price. Not as hideously spartan as most hotels have become. Never a wait for an elevator. We'd definitely stay here again.
Séjour de 3 nuits en mars 2024
Pierre-Louis a répondu le 13 mars 2024
Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be beautiful and conveniently located for your needs. It's fantastic to know that you enjoyed the spacious room, comfortable bed, and appreciated the value for the price.We take pride in maintaining a comfortable and welcoming atmosphere for our guests, and we're thrilled that you found our hotel to be a refreshing departure from the typical spartan accommodations.Your kind words mean a lot to us, and we'd be honored to welcome you back anytime you're in the area. Please don't hesitate to reach out if there's anything we can assist you with in the future.

10/10 – Excellent

Laura

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms were very clean, very comfy bed and pillows, great location!! Very friendly and helpful employees at the front desk. And I loved the history of the hotel.
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 11 mars 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness of our rooms, the comfort of our beds and pillows, and our hotel's great location. It's also great to know our front desk team made a positive impression with their friendliness and helpfulness, and that you appreciated the history of our hotel.We look forward to welcoming you back in the future for another memorable stay.

10/10 – Excellent

Valeria, St Louis Park

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel, loved the decor and vibe
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 11 mars 2024
Thank you for your lovely feedback! We're so glad to hear you enjoyed the décor and vibe of our hotel. It's always wonderful to know that our guests appreciate the atmosphere we've created. We look forward to welcoming you back soon for another beautiful experience.

6/10 – Acceptable

Tom

Voyage de couple
Decent location and fairly priced. Room was clean with our view overlooking some hvac equipment but that had no bearing we weren’t looking for anything more. We have stayed there in the past and appreciated the old motif of the lobby but this trip noted a mixture of modern style furniture mixed in with the old, assuming they were looking for an eclectic feel, but it’s not working. Had a couple drinks our first night, they were good, but ignorantly priced. Sunday breakfast may have been one of the worst I have ever eaten. Would possibly stay again but would avoid the bar and restaurant. My big complaint, no parking, you need to utilize another hotels facility, and again, ignorantly priced.
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 11 mars 2024
Thank you for your feedback. We're glad you found the location convenient and the room clean.We appreciate your thoughts on the lobby's décor as we explore a blend of styles. We're sorry to hear your experience with our bar, restaurant, and parking did not meet expectations. Please know our parking prices reflect city rates. We hope to welcome you back, with a commitment to improving your overall experience.

10/10 – Excellent

Shona

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Scarlett

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything about the Blackstone was perfect for our trip. We were in walking distance from all of our planned activities except for two, which were short 5 minute rides away. They were doing construction outside the building which kinda ruined the sleep in late benefits of a hotel… but not anyone else’s fault and we got some great pastries down the street since we were up!
Séjour de 3 nuits en janvier 2024
Pierre-Louis a répondu le 7 mars 2024
Thank you for choosing The Blackstone for your trip and for sharing your wonderful experience with us. We are thrilled to hear that our location perfectly complemented your plans, providing easy access to your activities and discoveries in the area.While we regret that the external construction impacted your ability to sleep in, we are delighted to know that it led you to explore and enjoy some great pastries nearby. We appreciate your understanding and positive outlook regarding the situation outside our control.Our team is dedicated to making every stay memorable, and it sounds like, despite the unexpected wake-up, you were able to make the most of your time with us. We look forward to the opportunity to welcome you back in the future, hopefully under quieter circumstances, so you can fully enjoy the benefits of a restful hotel stay.Thank you again for your kind words and for sharing your experience. We can't wait to host you again soon!

10/10 – Excellent

Bryan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Pierre-Louis a répondu le 7 mars 2024
Thanks for the positive rating! We're happy you were satisfied with your stay

10/10 – Excellent

Leanne

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful everything
Séjour de 3 nuits en février 2024
Pierre-Louis a répondu le 5 mars 2024
Thanks for sharing your positive experience! We're thrilled you were happy with our services. Come back anytime!

6/10 – Acceptable

George

Points forts : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en décembre 2023
Pierre-Louis a répondu le 24 févr. 2024
Thank you for your support! Hope to serve you again soon.

8/10 – Bien

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Pierre-Louis a répondu le 24 févr. 2024
We're grateful for your rating! Looking forward to your next visit.

8/10 – Bien

Alan

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff, cleanliness, and atmosphere, the building itself is awe inspiring
Séjour de 1 nuit en février 2024
Pierre-Louis a répondu le 19 févr. 2024
Alan, thank you so much for your fantastic review! We're truly heartened to hear that our staff, cleanliness, and the overall atmosphere of our hotel contributed to a positive experience during your stay. It's especially gratifying to know that the building itself left you awe-inspired.Our team works hard to maintain a high standard of hospitality and service, and your feedback serves as a wonderful encouragement to all of us. We are committed to ensuring that every guest's stay is memorable, and it's rewarding to see these efforts appreciated.We look forward to the pleasure of hosting you again, hopefully in the near future, for another awe-inspiring experience.

10/10 – Excellent

Thomas

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Enjoyed the stay
Séjour de 1 nuit en février 2024
Pierre-Louis a répondu le 15 févr. 2024
Thank you for the great rating! We're thrilled you enjoyed your stay and hope to see you again soon

8/10 – Bien

Joseph

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Pierre-Louis a répondu le 15 févr. 2024
Thanks for the top rating! We're so pleased you were satisfied with your visit.

10/10 – Excellent

Aaron

Séjour de 1 nuit en février 2024
Pierre-Louis a répondu le 25 mars 2024
Thank you for the 5-star review, looking forward to seeing you again soon.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
No privacy from the barn door style bathroom door. Bed not that comfortable.
Séjour de 1 nuit en février 2024
Pierre-Louis a répondu le 10 févr. 2024
Thank you for your comments, I am sorry you didn't seem to enjoy the bedding as normally we get great comments about it, nonetheless, I appreciate your patronage.

10/10 – Excellent

Tim

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Felt welcomed. Stay there again
Séjour de 2 nuits en février 2024
Pierre-Louis a répondu le 10 févr. 2024
Tim, thank you and so glad to read you experienced our hospitality first hand. Looking forward to seeing you again soon.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A great stay!
Had a wonderful time here! Was easy to get to, easy to get around from, beautiful room, beautiful lobby... truly a delight!
Séjour de 2 nuits en février 2024
Pierre-Louis a répondu le 7 févr. 2024
It is amazing to read you had such a great time. Looking forward to seeing you again soon.

10/10 – Excellent

Jessica

Séjour de 1 nuit en février 2024
Pierre-Louis a répondu le 7 févr. 2024
Jessica, thank you for your visit, looking forward to welcoming you back again soon.

10/10 – Excellent

Alexis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was very helpful and nice!!!
Séjour de 2 nuits en février 2024
Pierre-Louis a répondu le 7 févr. 2024
Alexis, I am thrilled to see that our staff was helpful. Come and visit us again soon.

10/10 – Excellent

Branden

Séjour de 1 nuit en janvier 2024
Pierre-Louis a répondu le 31 janv. 2024
Branden, thank you for your visit. Please come again soon.

10/10 – Excellent

Eileen, Harbert

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved the location and the amazing view of Lake Michigan, Grant Park, and all the nearby museums.
Séjour de 2 nuits en décembre 2023
Pierre-Louis a répondu le 27 janv. 2024
Eileen, I am very happy to see you had a nice visit and that you enjoyed our location and facilities. Looking forward to welcoming you again soon.

8/10 – Bien

Anthony

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Blackstone has an elegant lobby and the ability to dine at the restaurant that shares a location in the building. (Mercat, I believe.) The room itself was comfortable and offered good basics that other places don’t, such as a fridge, which is hard to believe. Overall a pleasant experience and everything was in walking distance. My wife and I were pleased.
Séjour de 4 nuits en décembre 2023
Pierre-Louis a répondu le 27 janv. 2024
Anthony, thank you for your visit, and I am happy to read that you and your wife enjoyed your stay. Please come again soon.

8/10 – Bien

karla

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Pierre-Louis a répondu le 25 janv. 2024
Karla, thank you for your visit, we look forward to seeing you again soon.

10/10 – Excellent

tina

Séjour de 2 nuits en janvier 2024
Pierre-Louis a répondu le 13 févr. 2024
Tina, We sincerely appreciate your positive review and are glad to know that your stay was a pleasant one.