Reception

Reviews of Springhill Suites By Marriott Chicago Lincolnshire

3 out of 5
Springhill Suites By Marriott Chicago Lincolnshire
300 Marriott Drive, Lincolnshire, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 558 reviews" "
Rating 8 - Good. 191 out of 558 reviews" "
Rating 6 - Okay. 50 out of 558 reviews" "
Rating 4 - Poor. 18 out of 558 reviews" "
Rating 2 - Terrible. 12 out of 558 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Darren Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Thaddeus, Seattle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Night registration desk person was not friendly. Pried into who my company was meeting in the area. Building and rooms need a thorough cleaning and remodel. Tub never drains due to compressed bottom being below drain which was also backed up. 2 week old notices in the elevator.
Stayed 2 nights in Mar 2024

8/10 Good

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quiet and in a good area. Staff was very nice. Room was nice. Shower head was leaky, but other than that, we enjoyed our stay. I would definitely go back.
Stayed 2 nights in Dec 2023

6/10 Okay

Dinoy Jose

Stayed 2 nights in Nov 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Therese

Stayed 1 night in Oct 2023

10/10 Excellent

Regan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Denyisbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, quiet, great experience overall.
Stayed 1 night in Oct 2023

8/10 Good

Jeanine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Megan Zach wedding
We were part of a wedding party. It was a greaat room. The ironing board cover was very old and we had a hard time getting cloths smooth. Great shower. Not enough counter space for women.
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and set back from other surrounding commercial and residential properties. Close enough for a 2 night stay while we attended a music fest in Kenosha, WI.
Stayed 1 night in Aug 2023

10/10 Excellent

Yailene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Takesha

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location easy to use.
Stayed 1 night in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Easy Parking and the place is quiet
Stayed 3 nights in Aug 2023

8/10 Good

Darrell

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Comfy
Hotel was comfortable and neat. Cleanliness was good except the hide-a-bed couch mattress was soiled. It needed to be replaced so couldn’t use. The staff was friendly and helpful.
Stayed 2 nights in Aug 2023

8/10 Good

inocencia

Stayed 1 night in Aug 2023

8/10 Good

dawnelle

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

U

Stayed 1 night in Jul 2023

8/10 Good

Binoy, NAPERVILLE

Liked: Staff & service
Decent for what you get.
Stayed 1 night in Jul 2023

8/10 Good

tracy, Pickerington

Stayed 1 night in Jun 2023

4/10 Poor

JUNGYEUN

Disliked: Cleanliness, staff & service
Nit ready for guest of personal travelers Only staying for quick business trip
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Bad guests
The property and the staff were excellent. There were some other guests, a very large and loud group that made the stay a lot less enjoyable than it should have been.
Stayed 2 nights in Jun 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything We Wanted and Needed
Very nice stay. The room was clean, well appointed, comfortable and quiet. The breakfast was pretty good. Lots of restaurant choices close by. Overall excellent for the price.
Stayed 7 nights in Apr 2023

8/10 Good

Ukee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Kathy on Mar 28, 2023
Thank you for sharing your feedback on your recent stay at the Springhill Suites Lincolnshire. We look forward to welcoming you back on your next visit to the area.

8/10 Good

Shira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Mar 2023
Response from Kathy on Mar 24, 2023
Thank you for your feedback on your recent stay at the Springhill Suites in Lincolnshire. We will share your comments with our team so we can continue to improve in our service for our guests. We look forward to welcoming you back when your travels bring you back to the Lincolnshire area.

8/10 Good

Kandice, Morton grove

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At 1st they couldn’t find reservation then they put us next to stairs where gurdy made nose late and we’re up and down steps that was annoying
Stayed 1 night in Feb 2023
Response from Kathy on Mar 24, 2023
Thank you for your feedback on your recent stay at the Lincolnshire Springhill Suites. We appreciate feedback from our guests in an effort to continually improve on our service standards.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Clean. Comfortable. Staff friendly. Roll out bed was lumpy though.
Stayed 2 nights in Feb 2023
Response from Kathy on Mar 24, 2023
Thank you for sharing your feedback on your recent stay with us. I will share your comments and feedback with the team. Look forward to welcoming you back when your travels bring you back to the Lincolnshire area.

8/10 Good

Shira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making us feel like home.
Stayed 4 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Sarah

Stayed 1 night in Oct 2022

6/10 Okay

anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked king size bed, And when we were checking in they said they only have full size beds because they don’t have enough staff to clean the rooms
Stayed 2 nights in Oct 2022

8/10 Good

Robeert

Stayed 1 night in Oct 2022

6/10 Okay

Michael

Business traveller
Liked: Staff & service, amenities
I did like the pools, convenient shopping and dining options. We were a little surprised that the staff only cleaned the room once during our 5 night stay. In addition, there was mold on the air-conditioning vents which was a little concerning.
Stayed 5 nights in Sep 2022

8/10 Good

Rebecca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We paid for king and only had a queen bed. There was no hot tub, like the listing states and their advertising on their tv even show it and it’s not there anymore(Igot a picture of the advertisement). False advertising. This was a big disappointment; my husband and I were on a getaway and were expecting to use the hot tub. Also, the air conditioner in our room needed a thorough cleaning. There was dirt and mold all in the grates, it was pretty disgusting. Overall it was nice, but some adjustments could be made. Thank you
Stayed 3 nights in Sep 2022

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an extremely nice hotel. Front desk women was very nice. The breakfast could use improving. We didn't use pool so no comment about that. There was no spa, but can use spa sister property, 5 minutes away.
Stayed 1 night in Sep 2022

4/10 Poor

Kelvin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’d stay elsewhere.
Mediocre breakfast, no hot tub, outdated bathrooms with broken non flushing toilets. Bugs in ceiling lights. Packed with kids running and screaming every where.
Stayed 2 nights in Sep 2022

6/10 Okay

Gregorio

Travelled with family and small children
Liked: Cleanliness
Reason for stay was due to pool. But was disappointed of how small it was and no privacy,the fitness center over looking it. And the inconvenience of only 2 elevators in the same spot instead of them being spread out on the floors.
Stayed 1 night in Sep 2022

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

4/10 Poor

Samuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and gross
Hotel was disgustingly dirty. Found a broken nail clipper next to the nightstand and a bunch of crumbs they didn't vacuum. Felt like a horrible father for bringing my daughter to this place. So gross.
Stayed 1 night in Aug 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Clean nice employees helpful and friendly
Stayed 1 night in Aug 2022

10/10 Excellent

Kardiatou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable and clean. Will definitely go back.
Stayed 1 night in Aug 2022

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2022

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
The AC unit sounded like a John Deere idling next to the bed. It was awful. Would never recommend.
Stayed 1 night in Jul 2022

6/10 Okay

Loree

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was pleasant and helpful but for an extended stay suite, there were no kitchen supplies to speak of (2 paper plates and a couple plastic forks and a microwave) They should take a lesson from the Home2 suites. Breakfast offerings were pretty minimal as well.
Stayed 3 nights in Jul 2022