Service de café

Motel 6 Schiller Park, IL - Chicago O'Hare – Avis

2 out of 5
Motel 6 Schiller Park, IL - Chicago O'Hare
9408 Lawrence Avenue, I-90 at Kennedy Expwy, Exit 79-A S., Schiller Park, IL

Avis

6,4
Note de 10 – Excellent, d’après 274 avis sur 1044." "
Note de 8 – Bien, d’après 204 avis sur 1044." "
Note de 6 – Acceptable, d’après 165 avis sur 1044." "
Note de 4 – Médiocre, d’après 156 avis sur 1044." "
Note de 2 – Terrible, d’après 245 avis sur 1044." "

6,2/10

Propreté

7,0/10

Service et personnel

5,4/10

Commodités

6,0/10

État et installations de l’hébergement

6,0/10

Écoresponsabilité

Avis

6/10 – Acceptable

Léonie

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Bon accueil, les chambres sont vieilles mais propres
Séjour de 1 nuit en octobre 2023
Nancy Y. a répondu le 7 nov. 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 – Bien

francis

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Bon choix pour visiter Chicago
Hôtel pas cher donc avec ses problèmes. Là c'est les avions qui décollent ou vont se poser. Sinon hôtel propre, près du bus. Très bon choix pour visiter Chicago.
Séjour de 3 nuits en octobre 2023
Nancy Y. a répondu le 27 oct. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Excellent

Linda

Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Catherine

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
On retrouve de la litière a chat dans les cadre de fenêtre. Le plancher es sale et il a de la beaucoup moisissure dans la salle de bain.
Séjour de 2 nuits en août 2023
Brand Experience Team a répondu le 30 août 2023
Salut Catherine,Nous sommes désolés d'apprendre que vous n'avez pas apprécié votre séjour chez nous et nous nous excusons pour tout inconvénient que vous avez pu rencontrer. Nous espérons avoir l’opportunité d’améliorer votre expérience avec nous. S'il vous plaît visitez à nouveau.Lilith#Équipe6

8/10 – Bien

Jean-Louis

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en juillet 2023

6/10 – Acceptable

Grégory

Points forts : Service et personnel
A 20 min a pied du metro Rosemont, restos et commerces proches. Seul probleme : pas de reseau Wifi et motel situé sous le couloir aerien de l'aéroport.
Séjour de 4 nuits en octobre 2022
Brand Experience Team a répondu le 18 oct. 2022
Salut Grégory,Merci pour votre évaluation, veuillez nous donner l'opportunité d'améliorer votre expérience lors de vos futures réservations.Lilith#Team6

6/10 – Acceptable

abdelmajid

On à pour sont argent
Séjour de 3 nuits en mai 2022
Brand Experience Team a répondu le 25 mai 2022
Salut Voyageur, Merci d'avoir fourni des commentaires. Votre expérience est importante pour nous, et nous espérons avoir l'occasion d'améliorer votre expérience avec nous. Veuillez visiter à nouveau. Maz K. #Team6

6/10 – Acceptable

Kayla

Voyage en groupe
Points forts : Service et personnel
Fair price and good staff
Séjour de 2 nuits en mai 2024

2/10 – Terrible

Jeremy

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The tv’s don’t work the entire stay and the room wasn’t clean properly
Séjour de 2 nuits en mai 2024

2/10 – Terrible

Roxana, Melrose Park

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The bathroom door had a hole. The curtains were hanging broken from one side. Not a nice place to stay.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Kristal

Voyage en famille
Points forts : Service et personnel
Property old and run down. Rooms had a really bad musty smell. Staff was nice and pleasant. Cheap and convenient for one night stay.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Always a delight
Séjour de 1 nuit en mai 2024

8/10 – Bien

John

Points forts : Propreté, service et personnel
Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Kelly

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en mai 2024

4/10 – Médiocre

Elizabeth

Voyage en groupe
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I only interacted with front desk and they were very nice. But the hotel itself is really run down. I was put in one of the older units and there were stains and damage everywhere. The bathroom light didnt even work and i had to complain twice to get it fixed because maintenance didn't show up. The bathroom itself didn't have any bottom wall siding trim and it made me feel very uncomfortable being in there with holes big enough for mice to get through. The walls of the units are so thin i could hear everyone near my unit. And there is constant the sound of planes as we are so near the airport so don't think you will get any sleep.
Séjour de 2 nuits en mai 2024

4/10 – Médiocre

Brooklyn

Voyage de couple, Voyage en groupe
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Veryyy small for nearly $100 per night. No pool or hot tub or free breakfast. We didn’t even stay the night. Went to a Country Inn and Suites with a pool, hot tub, free breakfast and wonderful size room for only $40 more than motel 6. The area felt very unfriendly. So noisy, didn’t realize it was sooo close to O’hare. Early check in fee was waved if I gave them a five star review.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Casandra

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Ishmael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great Stay. Staff was very understanding and welcoming
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Aleksandre

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 4 nuits en mai 2024

4/10 – Médiocre

Nicholas

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
When I arrived, everything was fine when I got to the room, the lights would not turn on there was missing lightbulbs, the bathroom was dirty, the TV had a big black line down the center, when I brought it to the staffs attention, I was told that there was a 15 minute grace period for me to change rooms, if it wasn’t for me, getting upset and telling them that I just paid over $100 for my room they would’ve kept me in the same room
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 22 mai 2024
Hi NicholasThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 – Terrible

Omar

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dirty and smelling
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 22 mai 2024
Hi Omar,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Terrible

Diana

Muy sucio un olor feo
Séjour de 3 nuits en mai 2024
Brand Experience Team a répondu le 22 mai 2024
Hola Diana,Gracias por brindar comentarios. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

2/10 – Terrible

Erika

Points faibles : Service et personnel
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 23 mai 2024
Hi Erika, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 – Acceptable

Brayan

Points forts : Commodités
Está bien para pasar la noche, solo que el baño estaba un poco deteriorado y sucio, además salían muchas cucarachas pequeñas de la mesa y el lavamanos
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 22 mai 2024
Hola Brayan¡Gracias por tus comentarios! Brindar una experiencia de primer nivel a los huéspedes es siempre nuestro objetivo y estamos comprometidos a mejorar.Esperamos verte pronto!Lilith#Equipo6

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing staff the management is very professional, it’s like a second home away from home . I love coming here , especially with my current situation on being homeless . They make me feel like I’m a house guest .
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 22 mai 2024
Hi AnthonyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 – Acceptable

manoj

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 3 nuits en mai 2024
Brand Experience Team a répondu le 23 mai 2024
Hi Manoj, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 – Terrible

Arileny

Voyage de couple
The layout was unique but unfortunately I got a room next to a room where the customers inside were smoking marijuana. It doesn’t bother me if I just pass by but while sleeping, and someone who doesn’t smoke, couldn’t sleep much
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 22 mai 2024
Hi Arileny,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 – Terrible

Adam

Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 23 mai 2024
Hi Adam, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

2/10 – Terrible

Joseph

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bad stay
Séjour de 1 nuit en mai 2024
Nancy Y. a répondu le 15 mai 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 – Excellent

Aleksandre

Points forts : Propreté
Good
Séjour de 3 nuits en avril 2024
Nancy Y. a répondu le 15 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Excellent

Randy

Séjour de 3 nuits en avril 2024

10/10 – Excellent

Diana C.

Séjour de 1 nuit en mai 2024

10/10 – Excellent

lawrence

Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Chelsea

The area was not safe
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Chelsea,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 – Excellent

Vinay

Séjour de 1 nuit en avril 2024

2/10 – Terrible

Carol

Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Nancy Y. a répondu le 10 mai 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 – Médiocre

Joseph

Voyage en groupe
Points faibles : État et installations de l’hébergement
The property was not cleaned properly and the lights were burned to a point we weren’t able to use the washroom
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Joseph,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 – Terrible

Khaled

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dirty
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Khaled,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 – Excellent

lawrence

Séjour de 2 nuits en avril 2024

8/10 – Bien

Fatima

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Nancy Y. a répondu le 10 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 – Terrible

luiz, Pompano Beach

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Not good checkout
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 – Terrible

Gabriel

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités
I didn’t like,that I killed four cockroaches,and the tv kept turning on in the middle of the night, I did let the front desk know about this,but they told me if I didn’t have any source to show them,that they can’t do nothing,so I was very upset.i would like some sorts of compensation,because it was very difficult to sleep peacefully at night with my wife !!! It got to the point that had to manually disconnect the tv plug,so I could get some sorts of sleep !!!!
Séjour de 4 nuits en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Gabriel,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 – Bien

Ana

Points forts : Service et personnel, état et installations de l’hébergement
Close to the airport
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Ana,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 – Médiocre

jason

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I’ll start with the good, super convenient access to bus stops to get to the train for transportation all over and fantastic people with great attitudes work there. Every thing else was awful. First and foremost, the noise from the planes overhead! Forget about sleeping. All the rooms were no smoking from what I saw but you can clearly smell old cigarettes in the room and then it will creep in from surrounding rooms through walls and cracks as well. Facility is very dated and falling apart. Desperately needed repairs. I don’t even want to get started on the stains all over the walls and surfaces, found spots of blood, water stains and unmentionables all over; I was legitimately scared to walk around shoeless. The bed appeared to be clean but I did not want to pull off the covers to check and be disappointed. I did end up getting some sort of reaction to whatever they use to clean the linens. To top it off, there was no speak or mention of room service while I was gone for the day. For the same price, I could have stayed downtown at a much much nicer hotel with better accommodations. I do regret my booking here and hope others stay away.
Séjour de 4 nuits en avril 2024
Brand Experience Team a répondu le 1 mai 2024
Hi Jason, Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Natalie #Team6

10/10 – Excellent

Volodymyr

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Brand Experience Team a répondu le 3 mai 2024
Hi Volodymyr,Thank you for the perfect rating!Lilith#Team6

10/10 – Excellent

Steven

Points forts : Commodités, état et installations de l’hébergement
It’s big
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 1 mai 2024
Hi Steven, Thank you for the 5-star rating!Natalie #Team6

4/10 – Médiocre

Fontaine

Points faibles : Service et personnel, état et installations de l’hébergement
Morning staff for extended wasn't helpful
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 1 mai 2024
Hi Fontaine, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 – Médiocre

Fontaine

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wanted to extend a day and receptionist gave a hassle which led to early check out
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 1 mai 2024
Hi Fontaine, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 – Acceptable

sebastian

Points forts : Service et personnel
Points faibles : Propreté, commodités
Corroding infrastructure in and around the building
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 – Acceptable

Alisa, Philadelphia

Voyage en famille, Voyage de couple
Points faibles : Commodités
I paid around 70 dollars a night for this motel which is the cheapest one I found, i spent 4 nights there and I'm satisfied overall however the room needs better assistance, i found a lot of hair in the beds and the furniture is very old and feels like it's gonna break any time, The crouches, spiders are included with the stay. Also the room didn't have refrigerator and microwave so i had to spend a lot of money on fast food. The room was pretty clean, but i saw mold on the shower curtains. The staff was friendly. If you don't like noise from the planes don't go here, but i was fine with it, i don't mind the noise. I actually loved the location it's pretty close to everything, downtown 35 minutes without traffic, with traffic it's about an hour. I loved the hole in my bathroom door. Actually I had a pretty good stay, I've seen way worse so I'll probably stay here again.
Séjour de 4 nuits en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi Alisa, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6