Thank you for sharing your feedback. We are very sorry to see that you were not satisfied with your experience. We hope that you will come stay with us again so that we might have another opportunity to wow you and better ensure your satisfaction.

Thank you for taking the time to share your comments. We are so glad to read that you had a great stay in a comfortable room and that our location suited your needs. We hope to welcome you back again soon!

Thank you for taking the time to share your comments. We are so glad to see that you had an excellent stay and look forward to welcoming you back soon!

Thank you for taking the time to share your experience. We are so sorry to read that your stay was not what you expected. We have shared your feedback with our leadership team so that we can use it to work to improve. We hope you will give us another chance if you return to the area.

Hello Everett, thank you for staying and rating your stay. We look forward to having you as our guest in the future.Sincerely,Tina Anderson, GM

Hello Laura, we truly appreciate you choosing our hotel. It sounds like the location worked perfect for your visit to the area. We share our guest commentary with the team and look forward to celebrating this success with them!Thank you,Tina Anderson, GM

Thank for rating your stay. We are pleased to see you enjoyed your hotel stay. We hope you will stay with us again in the future, Greg.Sincerely,Tina Anderson, GM

Dustin, we truly appreciate your review and for staying with us. We see you have stayed before. We cannot thank you enough for your loyalty! Hope to see you again soon.Sincerely,Tina Anderson, GM

Thank you for taking the time to rate your experience. We are so pleased to see that you had an excellent stay with us and look forward to welcoming you back soon!

Thank you for rating your experience. We are so glad to see that you had an excellent stay and look forward to welcoming you back soon!

Hi Andrea, We are so happy to hear the shuttle worked great for the concert you attended. Thank you for taking the time to share your experience. We will share the compliments on the staff and cleanliness with our staff. We love to celebrate successes! Sincerely,Tina Anderson, GMThank you

Kristine, We are so happy to see your enjoyed your stay. We hope you will stay with us again soon!Sincerely,Tina Anderson, GM

Thank you for sharing your experience. We are are so happy to read that you had a great stay with excellent service from our team! We hope to welcome you back again soon!

Thank you for taking the time to share your experience. We are so excited to read that you had a great stay with excellent service from our team; and we will make sure to recognize Rommel specifically for a job well done! We look forward to welcoming you back again very soon!

Thank you so much for reviewing our hotel. We are so excited to see that you had an excellent experience and are looking forward to welcoming you back soon!

Dear Susan, thank you for your kind words regarding the customer service that Kevin provided. We are pleased to hear that the property was convenient for your needs. Thank you staying with us and reviewing your stay.Sincerely,Tina Anderson, GM

Thank you so much for taking the time to share your experience. We are so pleased to read that you had a great stay with excellent service from our team. We hope to welcome you back again very soon!

Abigail, I appreciate you taking the time to rate your stay and thank you for choosing our hotel. We are so pleased to hear you enjoyed your stay and look forward to a future stay.Sincerely,Tina Anderson, GM

Hello Brooke, thank you for the review and the feedback. I am so glad to hear the team was helpful. I will review the overnight parking charges on the websites but believe they are correct. Unfortunately, the website does not allow us to state the taxes and that may be the issue here but we will follow-through. Hope you give us an opportunity to host a future stay.Sincerely,Tina Anderson, GM

Dear Ashley, Thank you for being our guest. We are so happy you enjoyed your stay. We appreciate your time to review and share your experience. Hope to see you again soon.Tina Anderson, GM

Hello Paula, we truly appreciate your review and are happy to have you as our guest.Sincerely,Tina Anderson, GM

Thank you for taking the time to share your feedback. We are glad to see that, overall, you enjoyed your stay. However, we are sorry that you were disappointed with the operating hours of our bar and complimentary shuttle service and that you had an issue controlling the temperature in your room. I have shared your feedback with our leadership and engineering teams to address. We hope to welcome you back again the next time your travels bring you to Chicago!

Thank you for rating your experience. We are so glad to see that you had an excellent stay and hope to welcome you back again soon!

Hello Rashiinell,Thank you for taking the time to share your feedback. I am so glad the location worked well for the Bulls game. Unfortunately, this location has never had a pool due to this being a Medical and Business district. We do charge for overnight parking as the fees in the City of Chicago are very high. We are average to lower as far as a nightly cost. Thank you for staying with us. I hope your son had a wonderful birthday!Kind Regards,Tina Anderson, GM

Hello Rodney, thank you for choosing our hotel for your stay! We appreciate you and are grateful for you taking the time to rate your visit. We hope you will stay with us when in the area again.Tina Anderson, GM

Thank you for taking the time to share your experience. We are so happy to read that you had a great stay with excellent service from our team. We hope to serve you again soon!

Thank you for rating our hotel. We are thrilled to see that you had an excellent experience and look forward to welcoming you back soon!

Thank you for taking the time to rate your experience. We are so happy to see that you had an excellent stay and look forward to welcoming you back soon!

Hello Gary, thank you for taking the time to rate your stay and for choosing our hotel. We are so pleased to see you enjoyed your stay. We hope to see you again.Sincerely,Tina Anderson, GM

Thank you for taking the time to share your comments. We are so happy to read that you had a great stay with excellent service from our team. We look forward to serving you again soon!

Hello Zaria,Thank you for staying with us and rating your stay. I am sorry to hear you had an average experience. We hope you will provide us with the opportunity to host a future stay. Sincerely,Tina Anderson, GM

Thank you for sharing your experience. We are so pleased to read that you had a great stay with excellent service from our team! We hope to welcome you back soon!

Hi Karen, I am very sorry to see you were disappointed with your stay and appreciate any feedback you may have.Thank you,Tina Anderson, GM

Hello Kye! We are so happy to see you were pleased with your stay. We appreciate you choosing our hotel.Sincerely,Tina Anderson, GM

Thank you for taking the time to leave your feedback. We are so glad to read that you had an excellent experience with us and hope to welcome you back again soon!

Melissa, thank you for your kind words regarding the staff. We are so pleased to hear the room was pristine and you enjoyed our Bistro food. We appreciate you choosing our hotel.Sincerely,Tina AndersonGeneral Manager

Thank you for taking the time to rate your experience. We are so happy to see that you had an excellent stay and hope to welcome you back soon!

Thank you so much for taking the time to leave a review. We are so happy to read that you had an excellent stay with us and we can't wait to welcome you back again soon!

Thank you for rating your experience. We are so pleased to read that you had an excellent stay and look forward to welcoming you back soon!

James, Thank you for your kind review. We are so pleased to read that you had an excellent stay and hope that your wife is recovering well. We hope to welcome you back again very soon!

Thank you for rating your experience. We are so happy to read that you had an excellent stay and hope to welcome you back soon!

Dear Anna, thank you for taking the time to review your stay with us. The charge is actually not for Valet, it is to park overnight at 40 + tax. The taxes in the city are very high. I am sorry for any confusion there may have been with this. The Courtyard by Marriott brand does not have a complimentary breakfast. This brand never has. We have the Courtyard Bistro for breakfast and dinner. There are other brands within the Marriott family that do include breakfast. The information will be included on the websites. We are pleased to hear you enjoyed the room.Thank you again for staying and for your honest review.

Hello Mark, we are so glad you enjoyed your stay with us. We would like to truly thank you for choosing our hotel and taking your time to rate your stay. Hoping we may host a future stay for you!

Hi Mark,I am so sorry to hear about the cleanliness and friendliness issues you had. This is truly not the norm and I was very surprised to hear this. I have shared your feedback with the leadership team. I am sorry that the Courtyard Bistro did not work for your needs. Thank you again for your valuable feedback so we may continue to improve upon our services.Sincerely,Tina Anderson, GM

Hello Daniel, thank you very much for rating your stay. We appreciate that you chose our property and are happy you enjoyed your visit with us.Hope to see you again.Tina Anderson, GM

Barb, I am so sorry you had an issue with the elevator during your stay. We appreciate your feedback and are so happy to hear the complimentary shuttle worked for your needs. Thank you for choosing to stay with us.Tina Anderson, GM

Hi Niekell,We are so happy you were pleased with our service and the shuttle to your concert. We are always excited to share these wins with our staff.Thank you for choosing our hotel. Hope you may join us again in the future.Tina AndersonGeneral Manager

Hello Mahwish, thank you for rating your stay. We are so happy to see you were pleased and truly appreciate you choosing our hotel.Thank you,Tina AndersonGeneral Manager

Hello Adrienne,Thank you for rating your stay. We appreciate any feedback that would provide us the opportunity to host a more an enjoyable stay for you. Please let us know what we could do better.Thank you,Tina AndersonGeneral Manager

Hello Debra, We appreciate you choosing our hotel for your stay and welcome you back when in the area again!. Thank you for taking the time to rate your visit. We are so pleased to hear that you were happy.Sincerely,Tina Anderson, GM