Exterior

Reviews of Howard Johnson by Wyndham Elk Grove Village/Chicago O'Hare

2 out of 5
Howard Johnson by Wyndham Elk Grove Village/Chicago O'Hare
1925 E Higgins Rd, Elk Grove Village, IL

Reviews

6.8
Rating 10 - Excellent. 233 out of 1006 reviews" "
Rating 8 - Good. 306 out of 1006 reviews" "
Rating 6 - Okay. 202 out of 1006 reviews" "
Rating 4 - Poor. 143 out of 1006 reviews" "
Rating 2 - Terrible. 122 out of 1006 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was helpful in getting us an Uber connection for a flight out of O Hare. I also paid for parking here from an app because we would be gone longer than 14 days. It was reasonable, well lit, and close. The building had many cameras as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…,
Stayed 3 nights in Mar 2024

2/10 Terrible

Lucian

Stayed 1 night in Feb 2024

8/10 Good

Mohammed

Stayed 1 night in Feb 2024

8/10 Good

Joelene

Stayed 1 night in Jan 2024

6/10 Okay

Kristal

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are too small no fridge and microwave Some lights are not working Beds are small

2/10 Terrible

Randy

Stayed 1 night in Jan 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Altynai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ivan

Liked: Cleanliness

10/10 Excellent

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

Karina

Stayed 1 night in Dec 2023

6/10 Okay

Bern

Travelled with family
Ants in the bathroom
Stayed 1 night in Dec 2023

6/10 Okay

Seongwoo

Liked: Cleanliness
Disliked: Staff & service
Kinda rude service Decent hotel Bad breakfast hours
Stayed 1 night in Dec 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t want to say good things because this place will be flooded with people ruining my peace when I am there. 😝. This hotel is a treasure. It is clean, convenient, has wonderful staff(especially the night staff), the beds were comfortable and clean. I have zero complaints.
Stayed 1 night in Nov 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities
I have stayed here before and nothing has changed. My experience was so good I came back. The price and cleanliness was worth it all.
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. The place was very clean. I have seen places that cost more money yet they have the outside looking very dirty and full of homeless drug addicts. This is not one of those places. The rooms aren’t huge but for the price and peace of mind….it is worth every penny. My new favorite place.
Stayed 1 night in Nov 2023

4/10 Poor

Stephen

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything is in walking distance and loved the electric pancake maker.
Stayed 4 nights in Oct 2023

4/10 Poor

Xavier

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We reserved and paid for a queen size bed. When we got to our room it had a full size bed. When I asked the front desk attendant he said all the beds are the same size. The room was very small and we were very unhappy sleeping in a full size bed when we reserved and paid for a queen size bed. False advertisement.
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 1 night in Oct 2023

2/10 Terrible

Dorothy

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot for a good price
Stayed 1 night in Sep 2023

10/10 Excellent

Brady

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport and cheap, clean and quiet.
Stayed 1 night in Sep 2023

2/10 Terrible

charlene

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was rude with poor customer service. I asked for my drivers license back during the check out process and he didn’t give it back then told my husband I forgot it. They then charged us $2 for packets of toothpaste and for each jail house looking toothbrush. Only decent thing the front desk guy did was that he didn’t charge me extra for my kids in the room. The room smelled like smoke and there were no deadbolt locks on the doors.
Stayed 1 night in Sep 2023
Response from Mo on Sep 25, 2023
Sorry to hear that mam. we will look into the issue.

6/10 Okay

Emilio

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3 night stay
The a/c was nice but in a small way; excessive: this powerful vent directly across the hall from my door was like opening a door to a hurricane in your face! The shower floor was slippery and a fall risk and lacked a mat of any kind. Breakfast was excellent! Staff was great as well! Still uncertain if my Hilton honors number was applied to my stay???
Stayed 2 nights in Sep 2023

8/10 Good

Khalifah

Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly host at the cashier.
Stayed 1 night in Sep 2023

6/10 Okay

Ian, Uxbridge

You pretty much get what you pay for at this place, although the free breakfast is good value.
Stayed 2 nights in Sep 2023

4/10 Poor

Roman

Stayed 1 night in Aug 2023

10/10 Excellent

Dalmo

Stayed 1 night in Aug 2023

2/10 Terrible

Abdirashid

Disliked: Cleanliness
worst
Stayed 1 night in Aug 2023

4/10 Poor

Roman

Stayed 1 night in Aug 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Octavia

Eh
The room was smaller than showed on the website. Upon entering the room it reeked of cigarette smoke. The bed squeaked loudly with each and every move. Other than that, it was okay.
Stayed 1 night in Aug 2023

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk personnel were very helpful, and efficient.
Stayed 1 night in Aug 2023

8/10 Good

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to everything
Stayed 2 nights in Aug 2023

6/10 Okay

Jeny

Travelled with family
It would be good if breakfast had more options
Stayed 2 nights in Jul 2023

4/10 Poor

Ayana

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Dorry

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lacking in parking. Occupants double parked making it impossible to leave in the morning when parked legally.
Stayed 1 night in Jul 2023

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean breakfast could be improved
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities
Everyone was helpful although the person that was at the front desk was not very pleasant to work with. He almost seemed annoyed I was there.
Stayed 1 night in Jul 2023