Ratings based on 3,476 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Mundelein, IL

Good experience!

Posted 27-Feb-2015
My partner and I had a nice experience! The hotel had attentive helpful staff and services, and the room was clean and comfortable. It was a cozy little room with a beautiful granite bathroom and a comfortable clean King sized bed. The hotel itself was very ornate and beautiful! Overall, we had a nice experience staying at this historic hotel.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 27-Feb-2015
Nice hotel but we aware they charge for everything. Parking is very expensive.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom janesville, wi

Decent stay

Posted 24-Feb-2015
The hotel was really cool. Very 1920s feel. All the staff was super nice and helpful. Even got an upgraded room. View wasn't the greatest though. The price for parking was ridiculous.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom k

Great time at the Hilton in chicago

Posted 17-Feb-2015
Everything was perfect except we weren't aware that parking is an additional cost!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice room but not what I ordered

Posted 17-Feb-2015
Pros: bed was nice, clean, good sheets
Cons: put the mini frigs back in.
I had paid extra for a room with a view but was told that and access to the pool was an upgrade. Not really that interested but was disappointed that Expedia and Hilton did not have the same info.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Streamwood, IL

Posted 17-Feb-2015
This is my fourth time staying at the Hilton and I will not stay anywhere else. I love the staff, the rooms, and of course the location! It is nice that we can walk or take a Taxi anywhere from the Hilton. I feel comfortable there.
3 out of 5
by A verified travellerfrom Bostona

If you can, stay elsewhere

Posted 16-Feb-2015
I was unimpressed by this hotel. It was unrefined, crowded, noisy. There is no lobby seating and the staff was not welcoming. Room service was terrible.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location and amenities

Posted 16-Feb-2015
We got a pretty good deal on the price of the room for Valentine's Day. It was on the 18th floor and overlooked another wall of the hotel. Essentially, it was a view of everyone's hotel room windows. Our room was not really updated. It was pretty well kept, but older. The main floor of the hotel was great though. We enjoyed listening to the jazz singer in the lounge. The building itself, and main lobby was beautiful, and in a good location.
4 out of 5
Recommended
for Families
by A verified travellerfrom Chicago

Family Visit Chicago

Posted 16-Feb-2015
Pros: Very nice and up scale and employees are very helpful. The doorman are super and good to help you in the right direction, In house dinning is decent.
Cons: The lap lanes in the pool should only be open in the morning hours. Dividing it into 3 lanes limits it for family use during prime hours.
Location: It's about 1.5 to 2 miles walk to the main attractions a little long especially in Winter and if you have little ones with you don't even attempt it.
Had a good time visiting the attractions, but get to them early to aviod the lines by late morning early afternoon. If your going to vist several get the Chicago pass and save money well worth, I would order it before your trip too. I would avoid the Navy Pier totally in the winter it's brutal. Plan indoor stuff. If you drive I found it better to let my car in the parking at the hotel and take a taxi it's cheaper then driving two miles to the attractions, stressing to find a parking place plus paying if you find open spot. If you a fitness buff either take a break from it or plan on spending extra each day to use the hotel equiptment. A good way to get your fix it to run the staris twenty floors is a good work out.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bolingbrook IL.

Great location

Posted 16-Feb-2015
We enjoyed our stay and all the restaurants in and around the hotel