Ratings based on 6,993 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom seoul

중심가 위치

Posted 26-Jan-2015
Pros: 위치가 좋음.
오래된 호텔이라 어느정도 생각은 했지만 생각보다 시설이 열악했음. 냉장고 전자렌지등이 구비되지않아 별도로 신청해야 한다. 이동이 편리한 위치에 있어 좋았다. 시내 중심가에 있어서 주요 관광지를 도보로 구경하기 편했다.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jan-2015
Great location and staff. The hotel was a little run down. The bed was very uncomfortable.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2015
I rate it a 3 out of 5 because it was okay for a weekend. The only real problem we had was we could hear the other people in the room next to us. The wall are way to thin that we could hear their whole conversation. The bathroom stall kept making this noise.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2015
Location: Good location on Miracle Mile close to shopping and sites.
Good location, beautiful lobby. Room was big. Needs more working ice machines! Sign says ice machines on all floors but that was not true.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jan-2015
Greatt hotel, great location, great price. Needs a little updating, but for the price of what it is currently, I hope that updating doesn't increase the price too much.
2 out of 5
by A verified travellerfrom Chicago

The big hotel that needs to be rekindled.

Posted 20-Jan-2015
Pros: The history, looking for the grandeur but found little.
Cons: Chipping paint needs to be repaired. Attention to detail when renovating. Paint jobs in the rooms were terrible. Beds ok but could be better.
Location: Location is awesome.
Rooms were too small. Way too small. The bar is cool and the pool table fee not bad. No greetings at the door, however the concierge was friendly. But this is the Congress Hotel! This should have been a stellar experience. We met some folks at the bar that night that were younger and obviously had not toured around a lot and even they had said that they thought it would be more of a grand experience. You have such an opportunity to improve and make the Congress the place to stay. It is certainly big enough and re-fab worthy. Good luck Congress you "Diamond in the rough". I look forward to trying you again when your supposed reno's are complete. Watch your prices. Stay competitive, because right now, unfortunately you are not. Their are plenty of other places I will stay for now. It was a shame, because I can see that there is a staff that cares but can do little to help in the ways of the state of repair.
2 out of 5
by A verified travellerfrom Los Angeles

OK for price, but I won't go back

Posted 18-Jan-2015
Pros: Price
Cons: Fitness center, cleanliness in rooms.
Location: Close to millennium park and other attractions.
Stayed there while on a work trip. Room seemed okay but was a little dirty (found some hairs on my pillow). The fitness center is a complete joke and I'd rather just stay somewhere else.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Pontiac, IL

Great location!

Posted 16-Jan-2015
Location: The Art Institute, Field Museum, Shedd Aquarium, the Planetarium, Grant Park & Millennium Park are all within walking distance.
This location of this hotel is great for all the major museums, many of them within walking distance. The view of the lake over Grant Park is stunning. The staff are all very helpful and kind. This hotel has charm, character, and class that I find difficult to achieve in new modern hotels. Wonderful place to stay! I would also highly recommend The Artists Cafe just a minutes walk from the hotel...great coffee, great food & great service! And for the best Chicago deep dish pizza, there is a Lou Malnati's within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveller

Historic Landmark

Posted 14-Jan-2015
Pros: I loved the architecture. It felt like the 40's were still alive in the hallways. I even felt like I should be seeing ghosts. Don't worry, I didnt.
Cons: Microwaves and refrigerators. Please add them pronto. Reduce the cost to access your email in the business center.
Location: Great pubs and eateries are within walking distance, including the legendary Buddy Guys Blues Bar. Easy public transportation from bikes, bus & taxis.
I love the rich architecture and history of this place. My God, it was breathtaking. I enjoyed my room and though it's such an old hotel, the renovations seemed to be modest but definitely current. I really wished I had a microwave and a small fridge in the room though. If I happened to have had a longer stay than a couple nights, not having these amenities might have proven problematic as I love to either heat up food from an eatery or like to prepare quick beatable meals to save money sometimes.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom United Kingdom

Average hotel with decent price in the city loop

Posted 11-Jan-2015
Pros: Central location.
Cons: Lighting in the room.
Location: Magnificent Mile and the Willis Tower
Hotel is big but rooms are a bit dark. Rooms are lit by table lamps only. Hotel is located centrally close to many area.