“Nice hotel nice location”

The hotel was easy to find. It's on a major street downtown chicago. The citizens are extremely helpful and friendly. Now for the hotel. The staff let us have the room for noon instead of the 3 o'clock normal check-in. The staff is very helpful. They have a concierge service that is in my books rated A+, they really know their stuff. Can't tell you about the restaurants because we ate out but they looked very clean. The room was nice and clean beds were ok. It's an old hotel with lots of hidden charm. I would stay there again. P.S. Try to visit the Gold Reception hall in the hotel.... One more thing..There is a fee for internet at the hotel but it's free at ther public library up the street

“Great Chicago experience”

We came into town from Ottawa and lucked into finding the Congress Plaza. The location can't be beat (immediately across the street from all the water front parks, 1.5 miles or so from Navy Pier - a great walk on a sunny day). Great access to food, close to United Center and Soldier Field (less than 3 miles to either one). We saw the Blackhawks game and found it very convenient getting to and from the game. There are a few strikers picketing outside (I understand that to be a recent fixture at the hotel), but they seemed to keep to themself for the most part. Definitely an older hotel, but a great experience. I would definitely stay there again.

“Congress Plaza Hotel”

Great location and very nice hotel. Valet parking quite expensive but probably would not find anything cheaper in downtown Chicago.

“Well above average stay”

Hotel staff were friendly and helpful. Good central downtown location near restaurants. For those without a laptop the Business area was reaonably equipped and quiet. The room was in good to excellent condition but I was in the older wing of the hotel and the elevator was small there and looked old as did the carpet in the hallway. Please take notice that this was the older section. Everywhere else appeared shipshape. The exercise room was above average with a nice blend strength and cardio. There are two restaurants onsite - one more lavish than the other. Overall for me an an above average stay in a hotel that has the amenities and condition where it counts - the cleanliness of the room for example.

“Old Charm in a Modern City”

We went to Chicago for a girlfriend getaway..and we were not disappointed with the hotel! It was dated, and it looks like it needed some renovation work, but the rooms were large, clean and the beds were VERY comfortable. If you are the type to appreciate some antiquity and some history, then this hotel wouldn't be a bad choice! I didn't even see the picketers outside the hotel..we only came across them once and it was up the street, one block away. There were only about 5 of them. If you're on a budget looking for a hotel in the Loop, and isn't too picky about 'modernity', then check this hotel out!

“Location can't be beat.”

Located just across the street from Grant Park and a few blocks from Millenium Park. The hotel itself is a bit older but if you appreciate the old architecture character, than this hotel is sure to please. Our room was at the back of the hotel, so by 7:30am every morning we can hear the train on the Loop go by. We didn't care, we are not fussy people, and it's all part of the Chicago experience. The room was clean, the washroom was a decent size, and the king size bed was comfortable.

“Ok”

Strange that you cannot control your own heat in your room? Also paying $9.95 a day for wireless in this day and age?

“beautiful clean and comfortable”

great separated corner room with 2 doubles, awesome location

“Congress on Michigan ave.”

Well, i must say that it was a fortunate accident to book the Congress Hotel over the Fairmont in downtown Chicago. Both me and a friend were set to see Lollapalooza this year and didn't know the lay of the land. The Congress is RIGHT across the street from Grant Park while the Fairmont is a few blocks away. Due to convenience, the Congress wins. Yes, it's clean and getting to transit is a quick walk to the L.

“Piece of Chicago history”

Grand old lady a little past her prime. Much better than a generic hotel but not quite as classy as some of the fancier hotels in the loop.