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I loved the cozy suite,it was clean,everyone was very friendly,greeting was marvelous( front desk worker ,loved her), and the breakfast was to die for I am a sanitation manager ,and the food was tasty,presentable,hot ,clean area ,just very well put together, i loved my stay and ill be back very soon!
Wonderful hotel!! We felt very comfortable. The staff were very accommodating, the room was clean and comfortable, the free breakfast was delicious, and it was a great property in general!
Aubree
Stayed 2 nights in Mar 2024
4/10 Poor
Matt
Travelled with family
Mar 4, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Our room did not have AC at it was almost 80 degrees in the room. Only option to cool room down was to open window - however this brought in lots of noise as property close to highway.
Love this place very beautiful indoor/ outdoor pool area with hot tub, room are cleaned and comfortable, first desk agent Shirley was very helpful and knowledgeable about area surrounding the hotel , manager Stephanie is always available to assist you with your needs and questions
Natasha
Stayed 1 night in Jan 2024
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
Mae, the desk host is amazing along with the African American girl that was working late on New Year’s Eve on 12/30/2023 who helped me get allergy medication. Our room was very well clean and met our expectations. The only reason why I did not give full starts on property conditions was because the pool staff closed the pool early and the pool floor felt like it need to be fix because you actually feel pieces on your feet along with the hot tub. But overall our stay was amazing and no bed bugs or anything of the sort! I definitely recommend staying here and will be staying here again. My son and I were satisfied! & Happy New Year!
Perla
Stayed 1 night in Dec 2023
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
10/10 Excellent
Duane
Dec 30, 2023
Duane
Stayed 1 night in Dec 2023
Response from Stephanie on Jan 5, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
8/10 Good
Richard
Dec 30, 2023
Liked: Property conditions & facilities
Hot tub was closed. Great breakfast bar and rooms.
Richard
Stayed 3 nights in Dec 2023
Response from Stephanie on Jan 5, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again. Our hot tub has been serviced and is now open for your enjoyment.
2/10 Terrible
Verified traveller
Travelled with family
Dec 29, 2023
Disliked: Cleanliness, staff & service
Last min pool and hot tub was down for 3 days.
Took me a few days to plan & find what I thought was going to be the perfect winter break getaway for my family only to arrive and check in before telling me the pool/hot tub was unavailable. I called the day I booked to make sure they had a pool and hot tub available bc since Covid some are shut down but some hotels don’t update on their websites. Said it should be open the next day, sadly I already promised my kids to swim so I canceled & rebooked somewhere else for the night and was told to call back and see if the pool was open the next day before booking just to make sure. Next day I called and it swaps still shut down. Literally ruined our trip bc I then had to replan & rebook my 3 nights I had planned out. It takes some time to plan trips with kids not to mention the earlier you book the best discounts you get so I also paid higher rates somewhere else that wasn’t as nice as this was suppose to be bc I now had to book somewhere last min. Very frustrating!!
Verified traveller
Stayed 3 nights in Dec 2023
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, sorry about your experience with the pool. We are working on that thanks to your feed back, we look forward to seeing you again.
10/10 Excellent
Miriam
Dec 27, 2023
Liked: Cleanliness
Miriam
Stayed 2 nights in Dec 2023
Response from Stephanie on Jan 5, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
8/10 Good
Carl
Dec 27, 2023
Carl
Stayed 2 nights in Dec 2023
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
We had a nice stay over Christmas. This hotel really did their best with hospitality - even things out of their control like the pool not working and elevator out of order was handled very professionally. They went out of their way to make the lobby look beautiful and welcoming for families traveling over the holidays .
Susan
Stayed 2 nights in Dec 2023
Response from Stephanie on Feb 8, 2024
Thank you for taking the time to give us your feedback, Glad your enjoyed yourself, we look forward to seeing you again.
It was a pleasure staying at this property. The staff was amazingly polite, friendly, service oriented and encouraging. The free breakfast is the best I've ever experienced. I used to not like going to this property due to the lack of quality service, but it has totally transformed in a positive way since it's become a Hampton Inn.
Michael
Stayed 4 nights in Dec 2023
Response from Stephanie on Jan 5, 2024
Thank you for taking the time to give us your feedback, we look forward to seeing you again.
Shemeka is one great representative of your company. Professional, friendly and courteous.
Richard
Stayed 1 night in Nov 2023
Response from Stephanie on Dec 10, 2023
Thank you for being a valued guest, I truly thank you for taking the time to give us your feedback. We look forward to seeing you again. I will be sure to let Shemeka know that she left a memorable impression on you.
it was a great stay at Hampton inn as usual. The staff are so friendly and helpful.
Verified traveller
Stayed 4 nights in Nov 2023
Response from Stephanie on Dec 10, 2023
Thank you for being a valued guest, I truly thank you for taking the time to give us your feedback. We look forward to seeing you again.
2/10 Terrible
Destiny
Nov 19, 2023
Disliked: Staff & service
Not coming back anytime soon
The hotel swinger from a Marriot to a Hilton! They truly downgraded. Maybe once renovations are done it’ll be better. We didn’t even stay all night, we decided to come home
Destiny
Stayed 1 night in Nov 2023
Response from Stephanie on Jan 5, 2024
Sorry for the experience you had here at our hotel. Thank you for taking the time to give us your feedback. we would love the opportunity for you to visit again, so that we can make it right.
Thank you for being a valued guest, we appreciate your loyalty. It means a lot that you took the time to let us know your experience here. we're looking forward to seeing you again.
The staff at the hotel were friendly and very pleasant and the check-in process was easy. The room was very spacious and had a living room area. Two televisions are in the room as well as a microwave and mini refrigerator. The bed was extremely comfortable. They offer complimentary breakfast. The only cons I experienced were finding a dead fly on the floor and the toliet tissue rack was loose. Overall, I had a peaceful stay and the area is very safe and quiet. There are plenty of restaurants and shopping centers near the hotel. I recommend this hotel to anyone who is traveling, planning a staycation, or need a quick getaway with their family and/or spouse. Don’t think twice, just book the hotel!
Christina
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 12, 2023
Thank you for being a valued guest, we appreciate your loyalty. It means a lot that you took the time to let us know your experience here. we're looking forward to seeing you again.
I love the staff very professional and friendly the manager Stephanie and shawn always greet you with smile , very helpful and knowledgeable about the area of the hotel and always around to assisted with anything you need.
Natasha
Stayed 2 nights in Oct 2023
Response from Stephanie on Dec 10, 2023
Thank you for being a valued guest, I truly thank you for taking the time to give us your feedback. We look forward to seeing you again.
Customer service was amazing. Mae had such a GREAT SMILE and welcomed us in. She check is in quickly and professionally.
Our room was so tidy comfortable and neat.
Great stay.
The breakfast was nice too. The chef brought out beautiful omelettes and I loved the fact that they served turkey link instead of pork. Also a wide selection of other drinks and goodies.