Outdoor pool, pool umbrellas, sun loungers
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Reviews of Serene at Chiang Rai

3.5 out of 5
Serene at Chiang Rai
569 Moo 1, Golden Triangle, Tambol Wiang, Chiang Saen, Chiang Rai

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 37 reviews" "
Rating 8 - Good. 15 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Definitely would stay again
Rooms were clean and lots of hot water

4/10 Poor

Lyle

Liked: Cleanliness
Disliked: Room comfort
HORRIBLE FOOD
HORRIBLE FOOD - GOOD STAFF

6/10 Okay

Lyle

Liked: Cleanliness, property conditions & facilities
NEVER AGAIN
FOOD IS INSULTING = CHEAPEST GARBAGE INGREDIENTS THEN A POOR CHEF (sic) A 4-5 TIMES THE VALUE. AIR CON BLOWS IN YOUR FACE FOR A HUGE HEADACHE. CHEAP ROOM QUIETER THAN RIVERSIDE. 2 ENGLISH CHANNELS FOR RE-RUNS IS NOT WORTH $40 MORE. NO EATABLE FOOD IN TOWN. ENGLISH IS NEAR WORTHLESS - I SPEAK FLUENT THAI AND HAD PROBLEMS WITH THAI.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Drab exterior, bad value but great view.
Hotel is in serious need of a coat of paint. Really drab exterior. We were also charged extra 100 baht per day for a kids breakfast and 400 baht per night for a mattress on the floor.The receptionist did discount 100 baht. Breakfast was cold, even the eggs and a poor selection. This hotel at best should only be 2 stars .At 1600 baht per night we were really disappointed.

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for exploring Golden Triangle
Friendly staff, great views over the Mekong and a comfortable room.

10/10 Excellent

Joshua, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place in northern Thailand
The Serene is a very nice hotel in a beautiful place, the Golden Triangle, Thailand. The staff is extremely nice, and many of the staff speak excellent English (Pangie is awesome!). The rooms are very comfortable, and you can't beat the price. I would highly recommend staying here if you're passing through.

6/10 Okay

USA backpackers

Liked: Cleanliness, staff & service
Close to the river, Nice viow.
Bikes in the hotel to use are free. The staff are young but really nice! They speak more English than most hotels in the area.

8/10 Good

Dennis, BSB

Liked: Cleanliness, staff & service, room comfort
serenity on mekong
Centrally located with beaut river view - brekkie ok - bedside lamp bulbs need replacing - otherwise ok

6/10 Okay

Sharon, Toronto Canada

Liked: Cleanliness, staff & service, room comfort
Expensive for What You Get
My husband and I stayed at the Serene two years ago and wanted to return as it had been really nice. The room was wonderful with the river view and balcony. The air conditioning was not working properly but the technician came up right away. It did not work any better....could not turn down the fan speed so air blowing right onto person on far side. The internet was annoying as everytime you stopped using it the wifi would shut down and you had to put in the network and password again. The pool was out of order and the breakfast was not as it had been. It was basic....egg, toast, jam, fruit and instant coffee. I asked for iced coffee mid day and I asked for cappichino in the morning but this four star hotel had neither. Only saw one couple there for supper and breakfast.

6/10 Okay

Mary M, San Francisco, USA

Poor value & mediocre hotel, good wifi
It was the best wifi we've had in Thailand, but the hotel wasn't much outside of that. The room was large, but the bathroom is old & the shower is small. The check-in process was long (they didn't have our booking because their fax machine was broken & they didn't speak English). The hotel is conveniently located close to the Golden Triangle area.

10/10 Excellent

Emily, Lancaster, MA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Triangle visit
We visited Sob Ruak where our daughter is working with Think Elephants International. It is a small town with the mixed appearance often seen in developing areas. The town is safe with friendly people, with storefront restaurants which offer delicious local cuisine and local street markets. The Serene Hotel was excellent, with all the amenities and a nice riverside location in walking distance to the "downtown." Breakfast buffet was comprehensive. We recommend the Serene; as the starting location for our 3-week trip to Thailand we could not have done better. The helpful staff and relaxing ambiance were terrific. Great value for the cost.

8/10 Good

David, UK

Liked: Cleanliness, staff & service, room comfort
Amazing view in the morning
The hotel overlooks the river. Unless you have a room facing that way, you still experience the view from the restaurant. The view is impressive with boats going to China, Laos, Myanmar and Thailand; some tourist, some cargo and others just ferrying backwards and forwards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, scenic location
Enjoyed having a room with a balcony offering us an unparalleled view of the Golden Triangle.

6/10 Okay

Paul S, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is good, but stay in Chiang Saen instead
The hotel is nice, it's modern and clean, and I can't really fault it. My main issue with the stay was the area. This hotel is in the Golden Triangle, and there's not a lot there, it is totally dead at night. I'd recommend staying down the road in the town of Chiang Saen, which we did the following night, and that was great. In the morning I asked about transport to the Opium Hall, expecting that they may have a free tut-tut or shuttle up there. They sent their hotel car around, but wanted 200 Baht for the short 3 minute ride up the street.

8/10 Good

McPam, Washington, DC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay on Mekong River
Great hotel with a green facade. It was perfect for what we needed a grat place to stay while in Golden Triangle region. It had an elevator to take things to our 5th floor room, it had a nice buffet dinner one night with a broad assortment of tasty food and a great breakfast buffet in the mornings. Hotel dinning room faced the Mekong River and across from Laos and its casino and bright lights. Bed and the linens were superior and the aircon worked well. Staff was attentive and friendly. The manager of restaurant maybe or hotel even a graduate of Johnson and Wales Univ in Rhode Island had terrific skills and was very pleasant. Kudos to her . We took a speed boat across to Laos Market. Went to see the Hill tribes from here and that also was enjoyable. They have a school in the tribal community so if you can leave some money or some supplies please do as the teacher gives money toward helping to feed the children. They sang a song in Englsih for us and showed us what they were learning in Thai. Great teacher. We also went to the fabulous Opium Hall Museum which has a very interactive self guided tour of the Opium trade and country devastation caused by Opium. Well worth visiting. We also went to have lunch at the Anantara Hotel which was quite lovely but with beyond ridicuous prices for lunch but we did have that same great Thai friendliness there as well and the view was delightful. Overall you will enjoy the Golden Triangle area

10/10 Excellent

Lucy, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new; Value: Fantastic; Service: Professional, Friendly, Courteous; Cleanliness: Spotless, Pristine; The small town is only worth an overnight stay not much else to see/do

10/10 Excellent

Sharon, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Serene Hotel Was Serene
We found this hotel to be the everything we had hoped.....the sheets were crisp, the riverview from our bed or terrace was so romantic.The welcome drinks were special and meals by the waterside were so relaxing.The hotel gave us a ride to and from the Hall Of Opium and offered lots of advise for our trip. I had 3 baths while there. we didn't want to leave the next day...a little bit of heaven.

10/10 Excellent

Adele, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene at Golden Triangle room with a view
we loved the Serene at Golden Triangle. The views over the Mekong to Burma,Laos and Thailand were perfect. The room was even better than we expected: very spacious, quality furnishings, a comfortable bed and a fantastic shower. We had a peaceful night and a delicious buffet breakfast. The staff were extremely friendly and helpful.

10/10 Excellent

srithong, bangkok, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence!
Have stayed in room with Mae Khong river view, bed was excellence, room had a LCD TV, Bath room with rain shower and a bathtub. Excellence! strongly recommended!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องสบาย กว้าง อ่างอาบน้ำ แยกจากโซนฝักบัว และห้องน้ำ อาหารเช้า เนื่องจากคนพักไม่เยอะเลยไม่ได้เป็นบุฟเฟ่ แต่เลือกเป็นเซ็ทสามารถเพิ่มได้ อร่อย พนักงานบริการดี สุภาพ มี welcome drink มีที่จอดรถ ชอบค่ะ ใกล้สามเหลี่ยมทองคำ เห็นวิวแม่น้ำจากห้องพัก หน้ารร. มีร้านอาหาร ร้านพิซซ่า แอร์เย็นสบาย สรุปรวมชอบมาก ไปมาแล้วสองครั้ง อยากกลับไปอีก
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
- ทำเลที่พักโอเค ติดแม่น้ำโขง วิวสวยเห็นสามเหลี่ยมทองคำ - ห้องพักดูเก่า ไม่มีระบบดับเพลิงในห้อง (ไม่มีตัว springer) - เครื่องทำน้ำร้อน เดี๋ยวร้อนเดี๋ยวเย็น อุณหภูมิไม่สม่ำเสมอ - อาหารวันธรรมดา เป็นแค่ abf ไม่ใช่ buffet แต่พนักงานใจดี พาลูกอายุ 4 ขวบไปด้วยไม่คิดเงินเพิ่ม
Stayed 2 nights in Dec 2018

8/10 Good

PP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักสวย สะอาด บริการดี ติดริมโขง
ที่พักสวย สะอาด บริการดี ติดริมโขงบรรยากาศดี เงียบสงบ มีร้านอาหารในบริเวณใกล้เคียง เหมาะกับการเข้าพักเมื่อมาเที่ยวสามเหลี่ยมทองคำ
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมเงียบสงบ หาง่าย
โรงแรมให้การต้อนรับดี สะอาด ห้องกว้างบรรยากาศดี

8/10 Good

Monthita

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Jinyoung, 구리시, 대한민국

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
맛없는 조식
왜 객실 키지갑을 주는지 모르겠음. 체크아웃 하면서 룸키지갑 찾다가 버스시간 놓칠번 했어요. 종이 보관함 하길바랍니다. 조식도 맛이 없었습니다.

8/10 Good

jonathan, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Stimmung am Mekong
Unbedingt Riverview buchen. Allerdings auch Blick auf das Goldene Dreieck von Bar/Restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ใกล้สถานที่ท่องเที่ยว บรรยากาศโดยรวมของโรงแรมดีมาก
บรรยากาศ การต้อนรับดีมากค่ะ พนักงานสุภาพมาก ไปช่วงลอยกระทงที่ผ่านมาได้รับการดูแล เอาใจใส่อย่างดี และให้คำแนะนำด้านร้านค้า สถานที่ท่องเที่ยว ร้านอาหารได้ถูกใจมาก

4/10 Poor

Su, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wrong choice
very dispointed

8/10 Good

Thai Designer, N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ติดแม่น้ำโขง ตอนจองห้องต้องสอบถามให้ชัดเจนว่าห้องพ

6/10 Okay

Arno

Liked: Cleanliness, staff & service, property conditions & facilities
Leuk hotel met mooi uitzicht over Mekong

10/10 Excellent

Duane, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable and a spectacular view.
I stayed here for 3 nights while filming a documentary for Black Ivory Coffee in Chang Saen. This hotel was very new and offered professional service. Rooms were modern and spacious. Included Buffet breakfast which had lots of options.

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beim Goldenen Dreiceck
Direkt beim goldenen Dreieck gelegen. Da es einen Stromausfall gab konnte ich nicht direkt einchecken. Dafür gab es einen Upgrade und damit ein super Zimmer mit Blick auf den Mekong. Preis/Leistung sehr gut.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel am Fluss
Die Lage des Hotels am Fluss ist schön. Beim Essen kann man die schöne Lage am Fluss genießen. Rundum ein gutes Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An den Ufern des Mekong
Wir hatten einen sehr angenehmen Aufenthalt im Serena (eine Nacht). Die Lage direkt am Mekong ist wunderbar, in der Nähe die grosse Budha Statue und in kurzer Auto-Distanz liegt der Aussichtspunkt zum "Golden Triangle". Das Hotelpersonal ist sehr freundlich und zuvorkommend. Das Essen ebenfalls ausgezeichnet. Die Zimmer sind angenehm modern und sauber, teilweise mit Balkon direkt über den Ufern des Mekong. Wir können das Hotel sehr gut weiterempfehlen.