Breakfast, lunch, dinner served; Thai cuisine
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Reviews of Vulcano Hotel Chiang Mai

3.5 out of 5
Vulcano Hotel Chiang Mai
17 Sirimangkalajam Rd, Soi Nam Phueng, T. Suthep, A. Muang, Nimmanhemin, Chiang Mai, Chiang Mai

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 82 reviews" "
Rating 8 - Good. 34 out of 82 reviews" "
Rating 6 - Okay. 19 out of 82 reviews" "
Rating 4 - Poor. 4 out of 82 reviews" "
Rating 2 - Terrible. 5 out of 82 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Szabolcs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my personal purposes it worked very well , but it’s about personal taste. Clean room , clean bathroom ( but not for everyone preference if you are a very picky person) , great comfortable bed, clean sheets, has a mini fridge with welcome drink ( water ). I really enjoyed my staying in Chiang Mai at Vulcano hotel.
Stayed 4 nights in Feb 2024

8/10 Good

Christopher

Stayed 3 nights in Jan 2023

8/10 Good

Christopher

Stayed 4 nights in Jan 2023

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Suchittra

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2017

4/10 Poor

Kevin

Disliked: Cleanliness
Once is enough . . .
I was happy to check out of Vulcano Hotel. I booked it because it advertised large room area of 30 sq. met. - in fact it was no more than 20 sq. met. Wi-fi didn't work, and the staff claimed it was because I am a foreigner: in fact I am Thai resident with a phone bought in Thailand. There is no parking except on the public road. Old, frayed towels in the bathroom, and worst of all, the water temperature in the shower was completely uncontrollable: either scalding hot or stone cold. Room safe didn't work. Floors and surfaces were not clean. I consider the hotel overpriced and misrepresented. You can get much better. Also, there is considerable aircraft noise from the nearby airport during daytime and early evening. No tea or coffee making facility in the room.
Stayed 2 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The Vulcano Experience
The shower'a temperature was uncontrollable and the Wifi connection using my iPhone was bad — in fact I had no connection. Apparently, it had something to do with Apple products. I was told that if you had a Samsung phone your connection to the Wifi would be ok. Apart from that the overall experience was good.
Stayed 5 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is so cozy and upgraded for some reasons. The staffs are ok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice room
the room was beautiful. i was very surprised when i walked in the room, it was beautiful. I walked in and in wow started taking pictures. I went to breakfast and didn't feel well. I asked the motel employee to feel my head to see if I was hot. the look on her face spook volumes. she said oooh went and got a cool cloth and put it on my neck and head. she also had aspirin in her hand and gave me three of them, by request on amount. then asked if I wanted to go to hospital. I said I only go to Dr if i need to be sown back together or internal organ damage. my opinion is the hotel we great the staff is amazing.

6/10 Okay

Someone, BKK

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but not the best choice
The room was so old with lots of dust and dirt. Seems like the rooms havent been clean for ages not just the bedroom but also the toilet was in very bad condition with bad smell. In terms of location, it's situated in the center of town very convenient to travel around and easily to find good restaurants. No proper parking available

6/10 Okay

Verified traveller

Liked: Room comfort
Big Room but slow wifi
In room is good facilities but outside carpet was smelly and a bit dark and feel not comfortable

4/10 Poor

Perry

Not so good
Not so good. No hot water, they offered free parking in there add, there was no parking. The bed was good

6/10 Okay

Troy

Liked: Cleanliness, property conditions & facilities, room comfort
Slow wifi download speed.
A one night stay and is definitely comfortable resting place. However, their wifi download speed only allows 1mbps download speed.

2/10 Terrible

Rosita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Horrible!

8/10 Good

Kristen, Chiang Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location!
This hotel was in a great spot, convenient and centrally located in Nimman area. The rooms were beautiful and inexpensive. Overall good value.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Book another hotel nearby
Excellent and friendly staff. But the hotel facilities are not value for money. Horrible breakfast, old towels, malfunctioning shower, dusty room. It would be worth only for half the price. Other hotels nearby are cheaper and better.

2/10 Terrible

ELI, chiang mai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM ALERT - no blankets + suitcase search
I have been to hundreds hotel in the last year, and this is by far the worst hotel i have ever been to. 1. check in - no one there speaks english. ive booked through hotels.com but it was hard for them to understand how many rooms i wanted and for how many people (it is clearly stated in the reservation). 2. blankets and towels - i beeked 2 rooms. in one of them there were no towels at all (was fixed after a call to reception). in the other, one the the beds was missing a blanket, and they said that they dont have any so they cant provide a blanket. 3. smell - the hotel is connected to the back restaurant, and it makes the reception smell very very very bed. 4. hairdresser - during the day of our checkout, the receptionist was giving a hair fan to someone in the lobby and we needed to wait until hes done. 5. accused of stealing - this is the best part... when we were about to leave, the hotel staff accused us of stealing a bath robe from the room, and demanded to search all of our suitcases before we leave. we missed our taxi to the airport because of it and off course nothing was found. not only that, they didnt even say sorry after this incident. 6. don't let you talk to the manager - after all that, i felt like it is just not possible that a hotel gives such service to its customers, and asked to talk to a manager. the 3 hotel staff said that he is not there, cant be reached by phone or email, and that his name cant be given to me. i will never go there again!

6/10 Okay

Lorin, Oahu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was OK to say the most.
It was a nice room but no one spoke English. We checked into the room and they put us into a room with other peoples things in it. We ended up waiting an hour for a new room but they put us in a dirty room. It was a disaster at first and we were very angry about it but the room was nice. Just the staff were very confused and slow.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room and helpful staff. The hotel is located in Nimman area. Good location for travelling in the city center and to the key attractions.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good value for money!
The room we stayed in was clean and spacious. Staff are friendly and helpful during our 3 days stay. Location of the hotel is good where it's quiet but still close to the main streets within 5-10min walking.

4/10 Poor

Atitaya

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Excellent hotel in a lovely area of chaing mai. Rooms are spacious and comfortable. Nice bars and restaurants nearby without the tourest hassle but only 100/150 bhat to the old town/tourest attractions.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a little outside of the city, but only a short tuk tuk ride away. Staff are very friends t and helpful and restaurant Vulcano serves excellent food. Would recommend staying here again

2/10 Terrible

Cau00, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Stay
We had a horrible stay at the Vulcano in Chiang Mai. To start the staff barely spoke English, we asked them to point the hotel on a MAP and it took the receptionist 5min to look at the map and she still could not find us. Then there was a problem with the water pressure, so for 3 nights that we stayed, two there was no water. The room was really small and not very clean. At the last day when we left we asked them to kept our luggage cause our flight was in the evening and they did not even give us a ticket, our suitcases were siting at reception all day and when we arrived to pick it up it was a new person at reception that did not even check if we were taking the correct luggage, anyone could walk in pick up our luggage an leave. We had a terrible experience and would not recommend you to stay here.

6/10 Okay

Jason, Malaysia

Decent hotel in Nimman area
Stayed for 4 nights in the hotel. Location is in Nimman area with walking distance to the main road. Hotel staffs can only speak very minimal English, but friendly in general. Room service was good. Breakfast provided was still acceptable. One down side is the water heater in the shower is not working very well and it could be very frustrating especially during cold weather.

6/10 Okay

Sutatip

Disliked: Room comfort

8/10 Good

Tim, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet location but very close to super hip Nimmanahaeminda Street neighborhood (which I preferred to the Old City or to the night market area). The room was clean and very comfortable, the wifi worked well, and the breakfast was sufficient. Everyone was very friendly but the staff could have been more helpful to help one figure out relatively basic touristy things here - for instance how to get oneself to Doi Suthep.

8/10 Good

Verified traveller

Liked: Staff & service
Great location in Niman
Great location in Niman. Hotel could be cleaner, elevator smelled like trash most of the time. Rooms could have been cleaner, there was a fair amount of dust everywhere. I would give 3 stars out of 5, pretty decent value.

10/10 Excellent

Betsey, Las vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel choice
We chose this hotel from other reviews since the hotel we were recommended was full (Le mederian) and we couldn't have been more pleasantly surprised. It is a charming, very clean, nice small hotel. The staff was so nice and they upgraded us to larger rooms which had a living area with a kitchen and separate bedroom. We didn't use the kitchen but it was nice. The included breakfast was good and we ate at the resturant 2 other times and really liked the food. The location was out of the way but nothing in that city seemed close to anything so it was as good a location as anywhere. Over all we loved it.

8/10 Good

happy traveler, USA

Liked: Cleanliness, staff & service, room comfort
nice overall
The room was comfortable and clean but the price was higher than it should have been compared to our other hotels in Thailand. For the price I would've expected a pool, slightly larger room and easier communication with the front desk. The rooms look fairly new but the closet door handle was broken and bathroom window hinge was broken as well. NOTE- most drivers dropping us off and picking us up for outings had trouble finding it- print out a map before arriving!

10/10 Excellent

Jules Gardner, Kabul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel
Located very close to major shopping centre. Hired bikes to get around rest of Chang Mia . Excellent food at hotel and staff very helpful. Was quiet street but close to main tourist street when overwhelming number of places to eat. Good internet every where and the terrace was great place to eat and watch world go by.we stayed a week and enjoyed our home away from home in Chang Mia. Would stay again and recommend it as great relaxing place to stay

8/10 Good

Dave, Arlington, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and convenient
I loved the location. Quiet neighborhood very near the coffee shops and restaurants. Breakfast was great. Restaurant for dinner was delightful. For couples, book the suite not the junior suite. Huge!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to neighborhood. Terrible service!
It's a shame the service at this hotel is so poor. It's in a nice location on a quiet side street and the rooms are well designed. The staff at this hotel does not speak English. Not even enough to get you a taxi to the airport. Breakfast is also horrible, with only 4 options: scrambled eggs, fried eggs on the menu twice and an omelet with only eggs. Our air con broke the last night of our stay and it took the staff an hour to figure out that the best option would be to move us into a different room, not call the air con company at 1130pm to try and fix the problem over the phone. For the price, this hotel is a terrible value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nimman Hotel
New hotel very clean, staff were great and restaurant good. Great location in hip Nimman district. Only bad was construction noise.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

SUNG HAE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 깨끗하고 위치좋고 조식너무 맛있어요
Stayed 3 nights in Jan 2020

10/10 Excellent

Mr. Suradit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สถานที่ใกล้จุดท่องเที่ยวและร้านอาหารในนิมมาน แต่ที่จอดรถน้อยไปหน่อย หลักๆ คือจอดหน้าโรงแรมกับในซอยข้างๆ ในห้องพักส่วนตัวค่อนข้างชอบ โอเครเลย
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superó los expectativas lo mejor del hotel son sus empleados y la atención que ofrecen
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โดยรวมดีค่ะ
ห้องสะอาดดี แคบนิดเดียว ห้องน้ำประตูเลื่อนฝืดปิดยากห้องน้ำพอดีๆไม่แคบไป body lotion หอมมาก อาหารเช้าให้เลือกเองเลือกข้าวต้ม กับข้าวผัดอร่อยค่ะ แต่ให้เยอะมากๆๆๆกินไม่หมดเลย เสียดายที่ไม่มีที่จอดรถ
Stayed 1 night in Jan 2019

10/10 Excellent

Isa, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Tivemos uma ótima estadia nesse hotel, apesar de não ter muito luxo a equipe é super competente e simpática, sempre muito solícitos. A localização é ok. Limpeza boa, ar condicionado funciona bem e o café da manhã tem um cardápio fixo mas é super justo. Indico jantar no restaurante do próprio hotel que é muito farto com preços ótimos.
Stayed 3 nights in Feb 2018

6/10 Okay

Turk, BKK

ห้องค่อนข้างเก่า
ห้องเมื่อก่อนอาจจะดี แต่ตอนที่เข้าพักค่อนข้างเก่า แต่เดินทางสะดวกสบาย ใกล้ร้านของกิน
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
บริการดีมากครับ พนักงานเป็นกันเอง อาหารเช้าอร่อย ห้องสะอาด บรรยากาศเงียบดี เหมาะกับการพักผ่อนเป็นอย่างยิ่ง แนะนำให้มาเลย
Stayed 2 nights in Sep 2017

10/10 Excellent

S.Phiraphon, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and staff
Hotel very close to Nimman , Hotel staff is very fliendly and warm welcome to serve a very very good service. The overall Hotel is very cheap price when you compare with service and your convenience.
Stayed 1 night in Jun 2017

8/10 Good

ST, SD

Liked: Staff & service, property conditions & facilities
ใกล้แหล่งท่องเที่ยว
ใกล้แหล่งท่องเที่ยวสามารถเดินไปได้ สะดวก โดยรวมห้องพักถือว่าโอเคกับราคา แต่ มีกลิ่นเหม็นเหมือนจากท่อน้ำ

10/10 Excellent

Adam, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมอยู่ในทำเลที่เดินทางสะดวก
อยู่ติดกับร้านไอซ์เบอร์รี่และก๋วยเตี๋ยวคั่ว ร้านค้า ที่ดื่ม สถานที่นั่งชิลล์ ทำให้มีกิจกรรมตลอดทั้งกลางวันและกลางคืน ใกล้ห้างสรรพสินค้าเมญ่า

8/10 Good

callmebeer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
อยู่โซนนิมมานฯ เดินทางไปไหนสะดวก
พนักงานตอนเช็คอินดี ตอนออกไปข้างนอกฝาก Power bank ชาตไว้ที่เคาเตอร์ คิดว่าน้องพนักงานเขียนห้องผิด เอา Power bank เราไปให้ห้องอื่น จาก 401 เป็น 301 เเต่สิ่งที่เเย่คือ พนักงานกะดึกนอนอยู่ พอเราตามของ เขาว่าให้ห้อง 301 ไปเเล้ว ให้ไปตามเองเลย เเล้วนอนต่อ คือมันไม่ใช่ความผิดเรา เราตามเองได้ เเต่อยากให้มีความรับผิดชอบมากกว่านี้ (เข้าใจว่าเป็นช่วงสงกรานต์ ไม่มีใครอยากทำงาน เเต่บริการแบบนี้ไม่โอเคเลย)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ผมเช่ารถขับ เลยเข้าออกไปไหนสดวก ห้องพักเฟอร์นิเจอร์ใหม่ น่าพัก

10/10 Excellent

UTU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ใกล้สถานที่กิน เดินได้
พนักงานเอาใจใส่ลูกค้าดีมากคะ ห้องสะอาด ใหม่และ ราคาไม่แพง