Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers

Reviews of Shewe Wana Boutique Hotel

4 out of 5
Shewe Wana Boutique Hotel
296, 298 Charoenmuang Road, Tambol Watket, Muang, Chiang Mai, Chiang Mai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 173 reviews" "
Rating 8 - Good. 65 out of 173 reviews" "
Rating 6 - Okay. 11 out of 173 reviews" "
Rating 4 - Poor. 4 out of 173 reviews" "
Rating 2 - Terrible. 0 out of 173 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly staff and good location. Good breakfast options and the room was clean. I would come back! 😀
Stayed 6 nights in Feb 2023

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the staff was amazing. We liked the uniqueness to the space overall , however, our room lacked natural light. Breakfast was nice and we regret not trying the restaurant for lunch or dinner. The hotel is a little outside the main touristy area, but not far. We would walk to the old city and it took 10-15 minutes. We ate at a couple of small ‘restaurants’ nearby and they were some of the best food we had in Thailand for very cheap.
Response from Shewe Wana Team on Jan 7, 2023
Dear Brad, We really appreciate you taking the time to share your rating with us. Your feedback helps us to improve service for everyone and we will share this with the team to let them know. :) We look forward to welcoming you in the near future.Kind Regards,

10/10 Excellent

Kaichun, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit old, but clean. Good service.
Stayed 2 nights in Oct 2022

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, also very helpful! Beautiful place, international and local breakfast. Green area is also gorgeous.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

Shelley, Arizona USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work there, the amenities in the room, the excellent breakfast each morning, and the transfer to and from the airport—including the free TukTuk to the Bazaar and the gate, all done in perfection!
Stayed 5 nights in Jan 2020

8/10 Good

Philipp

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All good until the staff tried the dirty sheets scam on us after we’d returned from a day out.....we now know this is a popular scam in Thailand. We didn’t fall for it but it spoiled our trip a little bit they lost out as we would have left a tip!!
Stayed 5 nights in Oct 2019
Response from nim on Dec 7, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay here during our visit to Chiang Mai. The staff was helpful and the room was clean and comfortable. It wasn't super walkable to Old City (due to distance combined with the heat), but getting a Tuk Tuk was easy. The free breakfast was excellent!
Stayed 6 nights in Feb 2019
Response from NIM on Mar 11, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jackie

Liked: Staff & service, property conditions & facilities
The hotel is like a tropical oasis in the city. Breakfast is excellent with lots of choice. Both swimming pools don’t get any afternoon sun which was a big disappointment for us. Also the pool isn’t heated so it was freezing. Rooms were small but had everything you need and were relatively clean, however our bedding wasn’t changed for our entire stay of 4 nights. Lastly the beds were incredibly hard which isn’t unusual in Thailand, however they were harder than most.
Stayed 4 nights in Jan 2019
Response from NIM on Feb 4, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Great service, just awesome staff willing to make your stay perfect. Love the Hotel...
Stayed 3 nights in Nov 2018
Response from NIM on Dec 5, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, wonderful staff
The staff were amazing, very welcoming and could not do enough for you. Service was impeccable and we would recommend this ahot to anyone. They run a courtesy tuk tuk into the old city and it’s only take a few minutes. Swimming pool was great to relax in and the gardens are an oasis inside a city. Nothing was too much trouble and we had an amazing time in Chang Mai. They even gave me a birthday cake at breakfast.
Stayed 5 nights in Nov 2018
Response from NIM on Dec 5, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Everyone…, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely fantastic and helpful. Everyone was down to earth! The breakfast was super have the setting in jungle atmosphere was so nice. The rooms are very comfortable and every which way. I would highly recommend this facility to Everyone… You can’t go wrong!
Stayed 3 nights in Oct 2018
Response from Panisara on Nov 7, 2018
Thank you very much for your stay with us and we hope you come back to stay with us again.

10/10 Excellent

Josta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel!
I cannot say enough about this hotel. Everything was perfect! From the location to the room, to the service, the food, and not to mention the staff. I have never stayed in a hotel where all the staff was so friendly and helpful. The pick-up and drop-off from the airport was a pleasant surprise. I will definitely stay there again and recommend it to friends and family.
Stayed 3 nights in Jul 2018

10/10 Excellent

gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small perfectly formed Escape.
I spent three weeks here. Shewe Wana has the cutest little gardens and is a small but perfectly formed boutique hotel tucked away on a main road. There are two pools though they are a little cold. Service is friendly, kind and excellent. Breakfast was very good and there were many nice design details around the hotel . It’s a little away from things and on a basic working road but there is a little shuttle in and the hotel is well place to get you to the best sites. A lovely little retreat, I was taken care of and would recommend it
Stayed 1 night in May 2018
Response from Panisara on Jul 18, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marty, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tropical feel
This resort had a lush dense foliage as you walk throughout the resort which is exactly what i was looking for. The staff were extremely helpful and the breakfast setting was great. Good location, walking distance to town but they also offered hourly tuk tuk ride into selected locations.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Panisara on Apr 11, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Grigorios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel with lovely, helpful staff! The rooms were comfortable and very clean while we also used the swimming pool which was clean and very nice. The breakfast was good with freshly made omelettes and a good variety of coffees. On the negatives, our room was next to a busy road, so we didn't get as much sleep as we wanted. It's not far from the Night Market although the surrounding area doesn't look great, it's very safe to walk (like everywhere in Thailand)
Stayed 3 nights in Feb 2018
Response from Nim Reservation on Apr 4, 2018
Thank you very much for your review :)

8/10 Good

Ujwala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ching mai Thailand
We had a good stay at the hotel Staff was very helpful and friendly
Stayed 2 nights in Feb 2018
Response from Nim Reservation on Apr 4, 2018
Thank you very much for your review :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
I can’t say enough about the service at this hotel. Amazing. The rooms were comfortable and clean although small. Very charming hotel. Transportation to everywhere very convenient and they have a shuttle that will take you to key spots. The only negative thing I would say is if you book because you want a pool this one was SO unbelievable cold that you could not get in it. Other than that I would highly recommend.
Stayed 4 nights in Feb 2018
Response from Nim Reservation on Apr 4, 2018
Thank you very much for your review :)

10/10 Excellent

Juan Manuel, uruguay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hidden place
Super comfy experience. All staff super lovely. I completely recommend this hotel
Stayed 4 nights in Jan 2018
Response from Nim Reservation on Apr 4, 2018
Thank you very much for your review :)

10/10 Excellent

ALvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly and helpful staff
Really friendly and helpful staff and a handy shuttle bus that runs visitors into the main areas of interest.
Stayed 3 nights in Oct 2017

10/10 Excellent

Manny & Rebeca, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad we chose this boutique hotel!!
Our first time in Thailand, and we could not have been happier with the lush gardens and comfortable rooms and excellent breakfast still keeping that boutique hotel feel. We were greeted at reception with a delicious tea and were shown to our rooms where the front doors were traditional Thai style. The staff was beyond helpful and so sweet. They looked after us like we were family, Pink (a staff member) even chased us down in the street with an umbrella because she thought it might rain! We plan to bring family and friends in our next return to Chiang Mai and thank the staff for making our stay so enjoyable.
Stayed 2 nights in Sep 2017
Response from Nim Reservation on Sep 16, 2017
Thank you very much for your review and we hope to see you and family stay with us next in the future again. Have a wonderful day

10/10 Excellent

LuAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hidden boutique hotel
This was a beautiful boutique hotel complete with a full spa and 2 pools, as well as a bar and restaurant. The staff was warm, welcoming, and helpful. Transportation was abundant. This hotel was 1/4 m. from the city center gates, yet just a short walk or a quick taxi ride to night markets and activities.
Stayed 3 nights in Jun 2017

10/10 Excellent

June, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful gem just outside the old city
The best thing about this hotel is the excellent staff service combined with the old world colonial charm. From the moment you check-in which was very seamless up to catering to dietary requirements they really make your stay very enjoyable. Since the hotel is not near any tourist location, walking out to get food was just like being a local with prices to match. Plus a nice local market was just a hundred meters away. There is also free shuttle to the night bazaar and old city.
Stayed 3 nights in Jun 2017

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FABULOUS STAY!!!
AMAZING place! Staff were helpful, very friendly and accommodating! Rooms were very clean and the grounds were immaculate. It truly felt like you were in a tropical paradise. The spa was fabulous. A little pricier than getting massages off the street but they were worth it!

8/10 Good

Snigdha, Vancouver, B. C

Liked: Staff & service, property conditions & facilities, room comfort
Very courteous and helpful staff. Always smiling and willing to help. Check in was smooth and informative. However rooms were little smaller than expected or shown in pictures. Bathroom cleanliness could be better. Spa treatment was wonderful. The coffee shop was beautiful and offered fantastic service. Bonus:They also provided free shuttle service to nearby attention. Overall happy with the stay.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat Distant Location, Disappointing Room
I've been surprised by the excellent reviews of Shewe Wana - it's perfectly fine, the grounds and staff are very good, but it's a healthy walk from the main part of town and the red hop-on hop-off vehicles most use to get around often don't want to go there because it's beyond the main square. There also aren't any good restaurants or bars in the immediate neighborhood. The room was also pretty dingy and disappointing with a dark bathroom that wasn't very up to date compared to similarly-priced places in the region. A walk around the property suggested that it would be worthwhile to plunk for a suite instead of a regular room.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, cannot praise the hotel and staff enough, nothing was to much trouble, went that extra mile to make our stay a memorable, would definitely use again.

8/10 Good

Agnese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service!
Staff was just amaizing! I expected room to be a bigger one but the way saff treated us (especeally receptionist Pink) just exceeded any expectations!

10/10 Excellent

allison, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oaisis
A beautiful resort in the middle of a bustling city. The staff was great. The bed was hard as a rock but I loved it non the less!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Staff are out of this world helpful! No matter the situation or circumstance they are there to help.

4/10 Poor

Jay, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not central
The hotel is away from the action and for what you get its on the high side for cost. Nice hotel but there are better options closer to the action.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was heaven
Third hotel this trip and best place ive stayed in Thailand. Loved it here. They know how to look after people. Is more of a resort with quiet grounds and lovely pools.

8/10 Good

Kim, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful oasis & lovely staff
Loved my 2 day stay here. I was surprised that it was located in the city, but it still manages to stay quiet and peaceful despite that. It's a 10-15 min walk to the Night Bazaar, but they also offer a shuttle. If you walk, I recommend stopping at one of the hole-in-the-wall street restaurants for a quick, delicious bite of authentic Thai food. Shewe also has 2 pools, a reasonably priced day spa and free breakfast. They actually brought my breakfast up to my room one day when I slept in. I loved my room, especially my bathroom. Beautiful tile floors and homemade organic eco friendly shampoo, soap and lotion! Highly recommended!

10/10 Excellent

Daniel, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Friendly staff, good location. Spa over priced. Good breakfast buffet. Rides into town a little inflexible, return journey to airport not always included. Rooms very nice. Overall a very good place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
Great place if you want to relax, gardens and pool are very nice and they have a regular shuttle service into town or you can walk it's not that far away. Nice staff, neat rooms, overall I had a great stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel!
Loved my stay at Shewe Wana. Very cute hotel with a great spa and good service. Enjoyed the room ammenities and friendly service. It wasn't the best location in terms of distance, but it was such a great hotel I would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ever
The hotel staff was amazing. Always went above and beyond our expectations. Example, they saw us waiting in front of the hotel to catch a ride into town. They came to us and offered free transportation to the city center. They can arrange shuttle pick up from the airport for you. I made last minute arrangements to be picked up from the airport and the driver was waiting for us with a sign that had our last name on it. Free tuk tuk to the city center is available if you don't want to take the 15 minute walk. Pink recommended we check out the local market which is literally two blocks away, but if you didn't know about it you would never find it. What an experience that was and Pink happened to be there and purchased some food for us to sample. The breakfast is a must and we ate dinner at the quaint restaurant that has only five tables and the food was exceptional.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed stay
We stayed here for 3 nights, was a very relaxing place. Was a 15 minute walk out of the old town which was nice, you could easily get a tuk tuk if wanted. Very kind and helpful staff.

10/10 Excellent

matt, san diego, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel just outside of the old city
Hotel offers free shuttle service to the night market. Breakfast is good. Hotel is a nice quiet place and would stay again.

8/10 Good

James, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, nice hotel with very minor annoyances
Hotel is nice. Rooms comfortable and quiet. Good swimming pool. Very friendly staff. The location is a bit removed from local attractions, so they offer a ride service with their tuition to take you where you wish to go. The restaurant food was not a very good value. Very small portion, and neglectful service. The free breakfast was mediocre. Dishes that were supposed to be warm were in kept in rice cookers that were shut off, so those dishes were cold. They did make excellent eggs to order, and the breads are fantastic.

10/10 Excellent

Helen, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, staff very helpful!
The staff were fantastic here. There are 2 pools which are usually empty, so if you fancy a pool day after exploring it's ideal! It's about 20minutes walk from the centre, tuk tuk prices around £1-2 pound depending what you can haggle. Rooms very clean & safe. We loved it so much we stayed an extra night!

10/10 Excellent

Justin, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It is a great hotel. Was not sure at first, booked it one night and moved it to stay 3 nights. Service is unbeatable.

10/10 Excellent

Oberom, Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising resort behind shops off major road
Beautiful gardens and wonderful room. 2 pools and 2 restaurants. 10 mins to riverside restaurants. shuttle into old town.

10/10 Excellent

Agnes TS, vancouver bc canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel in a great location.
Great location, wonderful gardens around hotel in the middle of the city, clean comfortable rooms, delicious breakfast with many great choices. Friendly staff. We had a couples massage at the spa. Wow. So amazing. Would recommend to all.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel and would recommend it with out a doubt. The staff was the kind and helpful and the food was delicious.