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Reviews of Ruen Come In

3.5 out of 5
Ruen Come In
79/3 Sirithron Rd., Changphuek, Muang, Chiang Mai, Chiang Mai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 97 reviews" "
Rating 8 - Good. 34 out of 97 reviews" "
Rating 6 - Okay. 10 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mou

Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Ruen Come In. It was peaceful and a beautiful property. We were given a cold drink upon check in and they carried our luggage up to the room. The room itself was very cute and clean. The breakfast was great and everyone working there was so friendly! We had an evening flight and they stored our luggage during the day after check out and allowed us to use the outdoor pool shower to clean up before departing. Overall highly recommend!
Stayed 3 nights in Jun 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
We loved staying at Ruen Come In. It was away from the bustling city but still a convienent location. The service was great and we loved the family feel.
Stayed 3 nights in Apr 2019

10/10 Excellent

JARUWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, Quite and peaceful
The staff is very friendly and helpful. The resort is very quite and peaceful, Overall we were very happy staying there. Big bathroom, very nice bathtub even the bathtub shower switch wasn't working but It was fine. We are not the big eaters, the portion of breakfast was very nice and proper, great presentation. The food tasted very clean, seems like no MSG ... MSG is the big problem in Thailand. We would recommend this place.
Stayed 1 night in Jan 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Chiang Mai
This hotel is absolutely beautiful and the people are amazing. My husband and I had a fantastic time staying at Ruen Come Inn. The breakfast every morning was delicious and most food items are sourced from the owners local, organic farm. We also enjoyed a yoga class one morning and appreciated help from the hotel manager in renting a motor bike to drive around town. Overall, we had a great stay and would love to go back one day.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat architecture and garden, staff are really nice and accommodating.
Stayed 4 nights in Dec 2018

8/10 Good

Sue, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay here very much. Hotel was quiet with heaps of character. The food was really delicious local Thia food. Not the newest or biggest place but had a very traditional atmosphere with all the comforts. The pool was clean and oh so refreshing after a morning out and about! Try a Thai Sabah cocktail- delicious! The rooms were comfortable and nicely fitted out. A great find! Would definitely stay here again.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very nice once you reach it, but the problem is that there is nothing close by except 7 eleven shop.
Stayed 1 night in Jun 2018

10/10 Excellent

Hizam, Chiang mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Clau, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean hotel
The hotel is small but beautiful and clean. The pool area is nice and the service was outstanding. Even though is not that clode to the city center, I recommend to rent a motorbike. I highly recommend to stay here!
Stayed 2 nights in Mar 2018

10/10 Excellent

Harry, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable boutique hotel
Great welcome and help getting to the hotel from the airport. Staff were very friendly and went the extra mile to make our stay special. We reserved the most simple room, but even so it was very large and comfortable with great AC. Would definitely recommend this hotel.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of Thailand
Really felt like we were in Thailand. It was different than a westernized hotel and we really like that. It’s situated in a quiet area away from the hubbub of the city — we would have liked to be a bit closer — but nothing a short Uber ride could t cure. Lovely staff and very nice rooms.

6/10 Okay

Rohini, chennai

Disliked: Staff & service
A hotel which requires better customer service
We stayed at Ruen come in for 3 days and 2 nights. The staff mallika who greeted was polite and friendly but the other staff Pat was extremely rude and absolutely had unaccepatble behaviour.. True warmth from a hotel comes when only profits are not seen and guests are seen as the ones who help sustain the hotel industry!!
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and hotel was great. It was a little further from old town but they offered bikes if you want. Overall, it was a pleasant experience
Stayed 4 nights in Dec 2017

10/10 Excellent

ian st john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

8/10 Good

janbat, brighton uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but not a great location
We knew the hotel was away from the centre but we hadn’t realised how far and how you’d need to depend on transport. We’d hoped to be able to walk to nearby areas but the roadworks on the main road were so bad, we couldn’t. Maybe once these are finished, there’ll be a decent walkway. The hotel itself was lovely and they would help you get transport so if you’re not a walker, it’s fine. As independent travellers, we felt a bit marooned. The hotel offers yoga/excursions/cooking class packages and we met people on these who were very happy with them. These would be worth investigating.
Stayed 4 nights in Nov 2017

10/10 Excellent

DevonJohn, Exeter, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with lovely staff
Extremely friendly staff welcomed us to the hotel. The rooms were lovely and comfortable. Nice pool and restaurant area. Walkable into the Chiang Mai old town. Good food and they even spent an afternoon with us teaching us how to make Krathong banana leaf boats to release during the Thai festival among with snacks and drinks.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Less nice than expected
Room was nice but the "house" is to close to a busy and noisy street and room had a view on the parking lot of the hotel (not nice!). Area is quite far from interesting places (good only if you have transportation).
Stayed 3 nights in Jul 2017

10/10 Excellent

Sara, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with reasonable rates, helpful staff
Stayed in area to visit the Elephants. Close to activities, but not in the center of all the activity, which was very nice. It was like being at a private retreat.
Stayed 4 nights in Jun 2017

8/10 Good

feevee, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
feeling cared for
lovely place. quiet and comfortable. beautiful cat. breakfast a little sparse. next day i ordered the macrobiotic one and was very good. coffee not so good. fair amount of mosquitoes if eating in open dining room. staff friendly and accommodating. felt comfortable and safe. location not so great, but able to deal with.

10/10 Excellent

patrick, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Everthing was perfect from start to finish..the staff where so polite .the sheet where so white . and the food was amazing too.and the owner was there every day .and some of her oganic food she produces on her farm are served to the customers .

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in Chiang Mai
Such a special place. Fine attention to detail. Excellently service, excellent property, and a passionate owner and staff.

10/10 Excellent

JoJo , Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel.
This is a beautifully decorated and well appointed boutique hotel. It's on a quiet street just a few km from the heart of Chaing Mai.The rooms and amenities are very clean and tidy. The staff are very accommodating, helpful and extremely hospitable. Our only regret is that our stay was too short.

10/10 Excellent

Akatak, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, authentic Thai style teak building
Very comfortable small hotel. Gorgeous bathrooms, excellent cooking class tailored to our special requests, very professionally run but still authentic & with a personal touch. A little out of town but use Uber for easy access back & forth.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk staff!
The hotel location is far from the old city. However it is close to a trendy area and Nimmanhaemin Road. Stayed there for a few nights. Enjoyed very spacious and clean room.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff.
Very friendly staff, clean rooms, refreshing pool, good breakfast. Had to take transportation to and from city centre/markets etc. Two nights our room was very quiet, the other two were a bit noisy because someone was in the room above us and their air conditioner was loud. The management was great and offered to move us to another room. I would suggest asking for a top floor room. The attractions they offered in the room service book were all elephant trekking, it would be nice to see some ethical non riding options.

8/10 Good

Sheed , San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Breakfast is awesome. Everyone is very polite and friendly. Great place.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and Quiet hotel not far from the city
It was a great stay. Quiet and quaint with a lot of concern for my well being and enjoyment of my stay

8/10 Good

Chee Fee, Australi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay in this hotel, friendly staff, convenient with quite environment, we will come back again.

8/10 Good

Tierney, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a good stay for our 3 nights at the Ruen Come In in Chiang Mai. We got a negative first impression from our check-in due to one specific staff member not being very helpful in telling us the best way to get around (we later figured out it was to just catch a Songthaew from the main road). He also booked us a taxi to the temple for the next day, which ended up being a rip-off. Everything went up from there, though, as every staff member thereafter was very helpful. The location is a bit off the beaten path and not walkable to much, though as mentioned before it is pretty easy to catch a red truck for cheap from a 2 minute walk from the hotel. It is close to Nimman road, but the walk on the main road can be challenging and unpleasant. Very quiet and relaxing place to come back to. The hotel is gorgeous and our room was clean and comfortable, with an awesome shower and bathtub and all the amenities we needed. Wifi worked great. Breakfast was meh. Overall pretty good value and would recommend as long as you don't mind being a little farther from the action.

6/10 Okay

D, UK

Liked: Cleanliness, staff & service
Nice hotel but not a 4* (more like a guesthouse)
Nice authentic building away from the huste and bustle of busy Chiang Mai but also close to a busy high way. Forty minutes walk to the old city by tackling the busy traffic of Chiang Mai. Also easy to reach by tuktuk but not easy to catch one from the hotel, although transport is available by the hotel at surcharge if required. The pool was nice and was quiet during our stay. The owner was available at the hotel at all times as the hotel is a family run business and was nice and very helpful. She was immediate in her response to any request or queries. The breakfast in our view let this property down as it was not a buffet and the choice was limited; also to decide the day before on the choice of breakfast you want for the next morning was an inconvenience although this practice was dropped during the last days of our stay.

8/10 Good

Peter Geert, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel and friendly staff. The hotel is situated a little out of the way, but fortunantly taxis are fairly cheap in Chiang Mai, so a taxi downtown is only about 200 baht. The hotel is nicely situated with gardens and a friendly enviroment. Only argument is the breakfast, allthough homemade and tasty i found it to small and had to ask for a second serving.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place with a Thai Feel
Great place with excellent service. The room was wonderful, and the beautiful Teak was a unique touch that really gave this place a Thai feel. Please note that this place is a bit outside the city center, but close to one of the better malls. So you will need transport to get anywhere. I would highly recommend this place as long as you don't mind being a bit away from the city center.

10/10 Excellent

Maria, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice attention and beautiful hotel
I stayed at this hotel on April 2015 and it was a great experience. I loved the breakfast options, specially the pad thai and the attention was awesome. Our wooden room was beautiful and very clean, and the hotel itself looks like a piece of art, I loved every detail of it. The staff was very attentive and you can book the tours with them. In our case, we book almost 90% of them, including a cooking class that was excellent (they give you the recipe and all the food you prepare you can eat it or take it home). My husband fall sick one day (probably because he didn't wash his hands) and one person of the staff brought him rice free of charge, which was very amicable.

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, not the best location
Really nice stay, beautiful hotel and great service, the hotel location is the only issue

10/10 Excellent

Stephen, Chippewah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable
Beautiful northern Thai style rooms and buildings with modern comforts. The food is true northern Thai and delicious. A great place to stay for us, and we do plan to return hopefully soon. The neighborhood traffic is a little noisy, but this is not a place out in the country.

10/10 Excellent

Andrew, Oxfordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our fondest memories
Four of our 11 nights in Thailand; the other 7 were in much more expensive hotels, but this one leaves us with the fondest memories. For the price a very good place to stay, and a truly personal, personable service from the very lovely owners. Great food too!

10/10 Excellent

Kalle Kenkel, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small & clean oasis in an otherwise busy city
OVERALL We had a fantastic stay. The staff is very welcoming, friendly, and VERY helpful (e.g. when it comes to booking activities or tours). The hotel can recommend activities, and they don't seem to have any affiliation to any of the tour operators, so the choice is yours and the staff is here to arrange (e.g. by calling a few places for availability and booking). ROOM The rooms are spacious and very clean - we felt extremely safe and hygienic. Service is fast and efficient. LOCATION The hotel is not in the "box" that marks the city core. The popular city spots (bars, market etc) are NOT in walking distance. The (slight) disadvantage: You will have to take a Tuk Tuk (around 200 Baht) or take one of the red buses (around 50 Baht per person). The red buses (usually) don't stop at the hotel, so this involves a short walk along the highway. The advantage of this location: The place is very calm. It's like a little oasis is an otherwise busy city! ALL IN ALL A fantastic place. Seriously. Probably the nicest hotel we've stayed in during our Thailand trip (in the 20€-100€ range). I would chose this hotel again any time I'm in Chiang Mai. WE HIGHLY RECOMMEND IT!

10/10 Excellent

Mark, Dunedin, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique hotel near Chiang Mai
A beautiful antique style Thai building, with lavish rooms and elegant courtyards, made entirely of wood, with a wonderful and very special feel. The spacious suites are fantastic value. Only downside is the slightly nondescript surroundings, not within walking distance of the centre of Chiang Mai - but this is an easy tuk-tuk/baht-bus/taxi ride of about ten minutes. The price of the hotel is very reasonable even when you factor in the 300 baht a day for return transport, and when you get back to the hotel after a hot day's touristing, it's like coming back to a peaceful oasis.

10/10 Excellent

anna, manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in a genteel teakwood house.
It's very unique place to stay and gives you an experience of staying in an amazing chiang mai home. You feel like a houseguest of a genteel family. The staff is very pleasant & eager to serve. There's also a highly rated restaurant in the hotel.

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and Cozy
This is a super small Inn with around 5 rooms/suites. The facilities are really pleasant and feel really cozy. Gave us the feeling of a traditional Thai home! The rooms were super super spacious with a separate living room area and large balcony. The staff was nice, but had a very limited English vocabulary, so it was very difficult to communicate. Only one gentleman (whom we think was the owner) spoke English fluently. We basically had to communicate via signs and pointing. Contrary to most of the reviews we read online about this hotel, we were not too happy with the location. It is quite outside the downtown Chiang Mai area. It is not within walking distance so you have to take about a 10-15 min. Tuk-Tuk ride into the downtown area. We would have preferred to stay in the heart of the city for easy access to the various restaurants and shops. It is also not very known amongst the taxi drivers so be sure to have a map of the hotel so you're able to return safely (hotel provides one upon check-in). Also, they are currently constructing a building right next door, so every morning we would start hearing the saws and various construction equipments being used. This was very loud and disturbed our sleep in the mornings. Lastly, they do not accept AMEX, so if you were looking to use your card to avoid international transaction fees, be prepared to have a plan B.

10/10 Excellent

Liz, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, friendly staff with big beautiful room.
This hotel is not in the old town but a comfortable, easy tuk tuk ride away. The Inn is beautiful, and the staff absolutely wonderful! The food is delicious, quiet hidden. The only way you don't want to stay here is if you want to be right in the middle of a party scene though found plenty of live music, fun places near there.

10/10 Excellent

Erica, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Teakwood Boutique Hotel
We stayed in the Deluxe Room for 2 nights and the general experience is really good. There are only 5 rooms and so ambience is very quiet. Staff is friendly and we enjoy the breakfast a lot which you can pick from a variety from traditional Chiang Mai style, Pha Thai, rice or western one. Pool is small but quite nice and I am surprised to find that there is a jacuzzi bathtub in the room! I like the fact that the whole house is made of wood which makes it quite special and pleasant to stay at. We also like the location because it is quiet and also not too far from the old city. We found it convenient to stay there as we are driving. If you are not driving, it may be a problem as it is located in a small alley. However, I think it is still a very nice place to stay at.

10/10 Excellent

isabel, hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an excellent resort and very helpful staff
I stayed here with my husband for our wedding anniversary. We chose to stay a suite. The resort locates at a quite area. As there are only 5 rooms, it seems there are nobody around you. We were very satisfied with the resort in everything. Breakfast is made by order. Thai style breakfast is much more better than the western style. Both breakfast and dinner were tasty. If I visit Chiang Mai, I am sure I will stay here again. The staff are excellent too, very very helpful.

6/10 Okay

Lion, Colombia

Liked: Staff & service
not that good
I find this Inn (no hotel) overrated here and in TripAdvisor. With the same price you can get a full hotel (3-4 stars) with better location and better services (derived from a big hotel). The Inn is located far from downtown, although this is not a big deal (tuk-tuk are very cheap) in a wooden house (no shoes allowed inside the house, which I found annoying) and the floor makes a lot of noise, so you can listen when anybody is coming in or out. The sauna is just for the biggest room, not for all guests. I didn´t use the pool, but is not a big thing. The garden need more maintenance. The people working in the restaurant and general services are very kind and gentile, but with VERY limited english. Food is the only really good thing in this place, house-made thai food with great flavor and great price. Room was big, with small bathroom (not that clean). The manager has a better english, but very limited as well. I expected some advice and recommendation on tours and usual tourist information, but got a big disappointment, the manager just provided a map of the city and the portfolio of one single tourist company. Conclusion: is not a bad property, but should lower prices, because with same price you can get better hotels in the city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing "real Thai" hotel
You stay in a charming Thai residence built from teak on the outskirts of the city. As there a so few rooms you feel like you're the only people there at times. Food, service and facilities all fantastic.