2 outdoor pools, sun loungers

Reviews of Rainforest Chiangmai Hotel

3 out of 5
Rainforest Chiangmai Hotel
23/1 Charoenmuang Soi 5, T.Tasala A.Muang, ChiangMai, Chiang Mai, Chiang Mai

Reviews

8.0

Very good

Rating 10 - Excellent. 123 out of 434 reviews" "
Rating 8 - Good. 208 out of 434 reviews" "
Rating 6 - Okay. 75 out of 434 reviews" "
Rating 4 - Poor. 20 out of 434 reviews" "
Rating 2 - Terrible. 8 out of 434 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

shenaz

Travelled with partner
Our room was so unique and beautiful. Very serene. Tub was the highlight. Everything about this place was amazing
Stayed 3 nights in Jan 2024

10/10 Excellent

Melissa, Krabi

Liked: Property conditions & facilities
The chef is such a sweet man and so helpful. The other staff are also super sweet and helpful and efficient. Lovely property.
Stayed 4 nights in Dec 2023

8/10 Good

Nhek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! Unique and enjoyed the breakfast

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic! Buffet breakfast was very good! Only bad thing was the wifi. On the 5th floor it was hit and miss. Nice pool but cool, friendly pet dog, very helpful staff.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rainforest nice was gold! They help you to have all what you need. The building is old but its nice and in a great place in Chang Mai.

8/10 Good

William

Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice place close to the bus station. So it was very convenient. The staff were friendly. It is not fancy but we didn’t pay for fancy.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Stayed 2 nights in Jan 2020

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

P&O, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was great, very kind and accommodating, helped us book some tours. The hotel is a bit outside the city, which was actually wonderful, since Chiang mai can be quite busy and noisy. There was 2 pools, a nice restaurant with decent food. There was always a taxi available outside the hotel, which we used every day to get places. About 150-200 Bhat, 10 min drive to downtown. We also used the laundry service offered across the street by the taxi service, much cheaper than in the hotel. We got massages at the spa, and the massage therapist was wonderful! However, the spa is located in the basement under the pool and smelled terribly of mold. I almost couldn’t stand being there for an hour. Overall a good experience!
Stayed 4 nights in Dec 2019

10/10 Excellent

Jazmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best!
The Rainforest Hotel is so beautiful and the amenities are great! I stayed only for 1 night but it makes you feel as if you are in your own lush upscale jungle paradise. The food at the restaurant is delicious and fair prices and the breakfast is unbeatable, with lots of variety for any adventurous or picky eater! 10 out of 10 would recommend and will be staying there again when I come back to Chiang Mai
Stayed 1 night in Dec 2019

10/10 Excellent

Robert

Liked: Staff & service, room comfort
Stayed 7 nights in Nov 2019

6/10 Okay

Michelle, Butte

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This was a functional hotel with easy access to the city. The staff was helpful in booking transportation and having two pools on property was a nice feature. Our room was not very clean though and there was mold in both bathrooms. The bathroom windows would not close and their were holes in the mesh so bugs kept getting in.
Stayed 3 nights in Dec 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It’s a little farther than I expected from Chiangmai. The hotel run taxis etc at a good rate. They also run day trips to all places worth visiting. The hotel will pick you up from airport for 400 THB the local taxi will cost 200THB. the breakfast was excellent.
Stayed 5 nights in Nov 2019

8/10 Good

John, Seattle

Liked: Staff & service, amenities
Ver kind, helpful staff, pleasant ambience, good cocktails
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is superb. Only a little far from the city.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok so the thing is it doesn’t really look like the photos at all. But alas I enjoyed my stay. The rooms were okay. And there are two building, one’s more of a lodge where we were expecting to stay and where I’m guessing the photos are from, the other is more of a building, the rooms we were in were more dorm like and the beds not great. But there were plenty of positives: the free transport to the market, the distance to the market, and the staff were brilliant. Honestly it did what it was supposed to and for the price it definitely was worth it’s value.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful scenery. Great holiday feeling created for a very good price. Any issue was dealt with very professionally, politely and promptly. Alroubd great time staying there and would highly recommend
Stayed 5 nights in Apr 2019

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil, Peaceful, and Beautiful
Overall this was my favorite hotel in Chiang Mai. It has a wonderful atmosphere and a great escape from the busy city. The location of the hotel was pretty far from the main visiting areas, but the hotel provides shuttles and there are taxis everywhere. The pool was clean and tranquil. The staff was AMAZING and accommodating. The room was clean and peaceful. My friends and I loved this hotel!
Stayed 3 nights in Mar 2019

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the vibe of the hotel and the pool was lovely. Rooms could do with a bit of maintenance and on site restaurant was a bit meh. Free breakfast buffet was good. Would have been nice to have had more than one door key too
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very old hotel. Check your room!!!
First they provided us with a very old room and when we were moved to the correct room, the aircon was not working and same for another room. We had to find another hotel at 9.30pm.. not a pleasant experience
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Friendly hotel with lots of charm. Close to railway station. Helpful staff and good value
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Friendly, fast service, great laundry service, comfortable room, lovely pool area, wonderful restaurant. My only criticism is the room only had a window towards the back bathroom area. The bedroom quarters did not have a window, so it was dark all day. Made it hard to wake in the morning. But overall, lovely time. Would recommend. Great free shuttle daily to markets!
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Bathroom needs attention, but overall pleasant stay and staff helpful.
Stayed 3 nights in Jan 2019

4/10 Poor

Judith and Colin

Disliked: Staff & service
Taxi booking fiasco
We moved here for our last night in Chiang Mai so that we could be close to the bus station for our early start the following morning. The main reason for our low score overall was how we felt we were being scammed by the hotel when we booked a private taxi to take us to the bus station the following morning (10 minute ride at most). We were told it was booked and that we would have to pay the driver and the cost would be 120 Baht, a little on the expensive side but we thought that with a car at least it would be quick and comfortable. The morning we were leaving, we reminded the reception that we had booked a taxi, there was a look of confusion and some checking and we were asked to wait in the lobby. The time came and went and 5 minutes after the due time we went back to reception to ask about the car, we were told to come outside and it would be arriving. It was clear that no booking had been made and we were being expected to pay 120 Bt for a local song theaw, a van-like shared transport we had used a lot round Chiang Mai and were ok with, but not the price! They usually charge 30 Bt per person and we'd even had a round trip out of town for only 100 Bt earlier in our stay. What's more, we were expected to share the van with other guests; unacceptable as we thought we'd booked a private car for that price. We negotiated to bring the price down, but it was irritating when we thought we'd booked a car, like at other hotels. Not impressed! Otherwise, ok hotel at best.
Stayed 1 night in Jan 2019

6/10 Okay

Carol

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort-like hotel in Chiang Mai
Very nice hotel just outside of Chiang Mai, quiet, clean and very friendly and helpful staff. We really enjoyed our stay in this hotel!
Stayed 6 nights in Dec 2018

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2018

10/10 Excellent

TOMASZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Pierre

Good perfect..
Stayed 3 nights in Nov 2018

10/10 Excellent

Gail, British Columbia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable stay. It was a quiet and relaxing atmosphere. Very nice restaurant and staff were fantastic!
Stayed 4 nights in Oct 2018

8/10 Good

Chloe

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money
helpful friendly staff and great Buffett breakfast.
Stayed 4 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Too much humidity
The entire facilities should take care of moist and humidity
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed our stay, extended it. would recommend this hotel. excellent staff.
Stayed 2 nights in Aug 2018

6/10 Okay

Lottie, Perth WA

Liked: Staff & service
Disliked: Cleanliness, room comfort
Distance to night markets
Be very careful which room you book. Many rooms have no external windows and can be dark and hot. I believe that the refurbished rooms are nicer but didn't get to see one. The staff were very helpful.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Hotel staffs at the reception are very helpful when I needed to arrange trip.
Stayed 5 nights in Jul 2018

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

8/10 Good

Shirley, Singapore

Liked: Cleanliness, staff & service, room comfort
It's value for money.
Quite a good one with plenty of food eateries, night markets etc. Overall nice shopping experience accompanied with bargaining. But the only thing, need to hire transport to bring us there at a nominal fare.
Stayed 4 nights in May 2018

8/10 Good

Iki, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hitel
The location is the far from city.But hotel is very nice.
Stayed 3 nights in May 2018