Standard Room, 2 Queen Beds

Reviews of Super 8 by Wyndham Cheyenne WY

2 out of 5
Super 8 by Wyndham Cheyenne WY
1900 W Lincolnway, Cheyenne, WY

Reviews

7.8

Good

Rating 10 - Excellent. 341 out of 1004 reviews" "
Rating 8 - Good. 361 out of 1004 reviews" "
Rating 6 - Okay. 180 out of 1004 reviews" "
Rating 4 - Poor. 70 out of 1004 reviews" "
Rating 2 - Terrible. 52 out of 1004 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a good nites sleep
Stayed 1 night in Apr 2024
Response from Super 8 Cheyenne on Apr 11, 2024
Thank you for taking the time to review your stay we very much appreciate the feedback. We are happy to see that your experience at our hotel was good. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere and environment
Stayed 1 night in Apr 2024
Response from Super 8 Cheyenne on Apr 11, 2024
Thank you for giving us your feedback we greatly appreciate you taking the time to let us know about your stay. We are happy to see that you had a good experience at our hotel, we thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 6 nights in Mar 2024
Response from Super 8 Cheyenne on Apr 8, 2024
Thank you for giving us your feedback, we appreciate you reviewing your stay. We are happy to see that you had a good experience at our hotel. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park large truck. Good people at front desk
Stayed 1 night in Apr 2024
Response from Super 8 Cheyenne on Apr 8, 2024
Thank you for taking the time to give us your feedback. We are happy to see that you had a good stay at our hotel. Thank you for choosing Super 8 Cheyenne.

6/10 Okay

Charles

Business traveller
Liked: Cleanliness
noisy
Stayed 3 nights in Mar 2024
Response from Super 8 Cheyenne on Apr 2, 2024
Thank you for taking the time to review your stay. We are sorry to hear that you that you had a noisy experience at our hotel. We apologize for any inconvenience this may have caused you during your stay, and we will do everything we can to resolve this for future stays. We appreciate your feedback, thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient and on my route.
Stayed 1 night in Apr 2024
Response from Super 8 Cheyenne on Apr 2, 2024
Thank you for giving us your feedback, we appreciate you telling us about your stay at our hotel. We are happy to see that overall, you had a good experience with us. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Jerod

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean enough, and the room was nice. Mild odor. Very noisy! VERY! Otherwise, it did the job
Stayed 1 night in Mar 2024
Response from Super 8 Cheyenne on Mar 27, 2024
Thank you for giving us your feedback we always want to know our guest experience. We are happy to see that overall, you had a good stay. We are sorry to hear about the issue with the noise. Thank you again for your review and thank you for choosing Super 8 Cheyenne.

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People here were so noisy and the walls and ceiling are thin and you can hear everything. Aside from that I enjoyed my stay. I would recommend.
Stayed 3 nights in Mar 2024
Response from Super 8 Cheyenne on Mar 18, 2024
We greatly appreciate you taking the time to give us your feedback. We are sorry to hear that there was an issue with noise during your stay, we are going to look at how we can limit that for the future. We are happy to see that every other aspect of your stay was good. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Higher value, at lower cost!
Stayed 1 night in Mar 2024
Response from Super 8 Cheyenne on Mar 15, 2024
Thank you for taking the time to review you stay at our hotel. We are very happy to see that you enjoyed your experience with us. Thank you for your feedback and thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Looks like the pictures. Well-run hotel.
Stayed 1 night in Mar 2024
Response from Super 8 Cheyenne on Mar 11, 2024
Thank you for reviewing your stay with us, we greatly appreciate your feedback. We are happy to see that overall you had a good experience at our hotel. Thank you for choosing Super 8 Cheyenne.

8/10 Good

Alfred

Liked: Property conditions & facilities
Contrary to other reviews I read this place was clean and presentable. No peeling paint stains or odors. Staff were very helpful.
Stayed 1 night in Mar 2024
Response from Super 8 Cheyenne on Mar 4, 2024
Thank you for taking the time to review your stay, we greatly appreciate and value your feedback. We are happy to hear that you enjoyed your experience at our hotel. Thank you for choosing Super 8 Cheyenne.

8/10 Good

Leona

Liked: Property conditions & facilities
Keys gave a hard time opening back door
Stayed 2 nights in Jan 2024
Response from Super 8 Cheyenne on Feb 5, 2024
Thank you for taking the time to give us your feedback. We definitely value your review. We are very happy to see that overall, you had a good stay however, we are sorry about the keys in the back lock. We have passed this information on to our maintenance staff. Thank you for letting us know and thank you for choosing Super 8 Cheyenne.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Super 8 Cheyenne on Jan 30, 2024
Thank you for taking the time to review your stay. We are very happy to see that overall, you enjoyed your experience at our hotel. Thank you for choosing Super 8 Cheyenne.

6/10 Okay

dale

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The shower Lukewarm could not get hot water. Breakfast was not up to super 8 standards bagels could not be toasted and the jelly was old and would not spread. The back door card reader was not working very well it was 40 below with wind chill had to remove gloves and inserted card multiple times.
Stayed 1 night in Jan 2024
Response from Super 8 Cheyenne on Jan 16, 2024
Thank you for taking the time to review your stay at our hotel we greatly appreciate the feedback from our guests. We apologize your stay at our hotel did not meet your expectations. The outside locks typically work good in the winter however, as you stated it was 40 below zero and it was below zero continuously for many days in a row which affected our exterior locks but were working to prevent this in the future. We also apologize for the lack of hot water in your room, we have our maintenance staff taking care of this issue and thank you for bringing it to our attention. Sorry again for your experience at our hotel and thank you for helping us to improve the experience of future customers.

8/10 Good

Samuel

Stayed 1 night in Jan 2024
Response from Super 8 Cheyenne on Jan 15, 2024
Thank you for reviewing your stay at our hotel. We are happy to see that overall, you enjoyed your stay. We thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Super 8 Cheyenne on Jan 10, 2024
Thank you for reviewing your stay, we greatly appreciate your feedback. We are happy to see that you enjoyed your experience at our hotel. We thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Cinthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short spit stop for us only stayed 3 hours but looked like pictures and was clean. Quiet room, heater a little loud but expected with it not being a new building, still managed to get some good sleep!
Stayed 1 night in Jan 2024
Response from Super 8 Cheyenne on Jan 8, 2024
Thank you for taking the time to review your stay, we are very happy to see you enjoyed your experience. Thank you for choosing Super 8 Cheyenne.

4/10 Poor

Jessica

Disliked: Property conditions & facilities
The breakfast was a joke. Hardboiled eggs, cereal, bagels, and oatmeal. The first room we had the shower didn't turn on, so they had to move us rooms. There were stickers on the back of the bathroom door from the people before us. We had to pay a 200$ deposit because we were "local" nevermind that I live in a different state.
Stayed 1 night in Dec 2023
Response from Super 8 Cheyenne on Jan 8, 2024
Thank you for taking the time to provide us with your feedback. We are terribly sorry for the inconvenience you experienced with your first room's shower. In regard to the 200 deposit for Cheyenne residents, we simply go by the information you provide at the time of check in, if the ID says Cheyenne resident and we can't verify your residency elsewhere we must get the deposit. However, once we inspect the room at check out if everything is good, we give the deposit back. Again, we thank you for your review we always appreciate the feedback.

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Super 8 Cheyenne on Jan 8, 2024
Thank you for taking the time to review your experience at our hotel. We value your feedback, and we are happy to see that overall, you enjoyed your stay. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great budget option. The staff were extra helpful and friendly. The facility isn’t new, but it is clean. The room smelled good and the bed was comfortable. The breakfast is simple with no hot food, but kept well stocked and tidy.
Stayed 1 night in Dec 2023
Response from Super 8 Cheyenne on Jan 8, 2024
Thank you we greatly appreciate your feedback and are very happy you enjoyed your stay at our hotel. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Nice and cozy.
Stayed 3 nights in Dec 2023
Response from Super 8 Cheyenne on Jan 31, 2024
Thank you for reviewing your stay, we definitely value our guest's feedback. We are very happy to see you enjoyed your stay at our hotel. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Javier

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Super 8 Cheyenne on Dec 11, 2023
Thank you for taking the time to give us your feedback. We greatly value our customers experience at our hotel. We are very happy to see that you enjoyed your stay. Thank you for choosing Super 8 Cheyenne.

8/10 Good

Peter

Stayed 1 night in Dec 2023
Response from Super 8 Cheyenne on Dec 26, 2023
Thank you for taking the time to review your stay at our hotel. We are happy to see that overall, it was a good experience. Thank you for choosing Super 8 Cheyenne.

2/10 Terrible

Virginia

Travelled with family, Travelled with pets
We could not find the place. It didn't show on Garmin and their website button for directions did not give me the directions. Since we were there as a stay over from my sister's surgery we had to find another alternative so she could rest and we did.
Stayed 1 night in Nov 2023
Response from Super 8 Cheyenne on Dec 6, 2023
Thank you for giving us your feedback. We are terribly sorry your Garmin wasn't working properly and were sorry for any inconvenience this caused you. We're not sure why that happened we've tried on several devices to pull up directions to our hotel and they've all worked. Again, we do apologize for your technical difficulties and have passed this on to the tech support people. In the future, please feel free to call the hotel directly my front desk is good at giving directions to our hotel.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable
Older property but remodeled. Clean, bed was comfy, noisy but its a hotel so expected. Staff is friendly and helpful. No complaints and reasonable rate.
Stayed 1 night in Nov 2023
Response from Super 8 Cheyenne on Nov 30, 2023
Thank you for your feedback we greatly appreciate you letting us know about your experience at our hotel. We are very happy to see that overall, you enjoyed your stay with us, but we are sorry about the noise. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just passing through..nice place..clean rooms
Stayed 1 night in Nov 2023
Response from Super 8 Cheyenne on Nov 30, 2023
Thank you for taking the time to give us your feedback. We are happy to see you had a good stay at our hotel and we thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Kadeem

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good breakfast options, room was clean. Was adequate for a one night stay. I’d recommend
Stayed 1 night in Nov 2023
Response from Super 8 Cheyenne on Nov 28, 2023
Thank you for taking the time to give feedback on your experience at our hotel. We are very happy to see you had a good stay, thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Brynna

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a late night stay with kids. Not the best continental breakfast
Stayed 1 night in Nov 2023
Response from Super 8 Cheyenne on Nov 20, 2023
Thank you for taking the time to provide us with your feedback, we value our customers review of their stay. We are happy to see that overall, you had a good stay at our hotel, but we will definitely take the review of our breakfast into consideration to hopefully improve your future stays. Thank you for choosing Super 8 Cheyenne.

2/10 Terrible

Sandra

Stayed 1 night in Nov 2023
Response from Super 8 Cheyenne on Dec 7, 2023
Thank you for taking the time to review your stay at our hotel. We apologize your stay did not meet our Super 8 standard and I was hoping I could get further information on how we could have improved your stay at our hotel. We greatly appreciate all our customers feedback, and we thank you for helping to improve the future stay of our guests.

6/10 Okay

Lori

Liked: Staff & service
Breakfast was a bit skimpy. Hallway carpeting needed vacuuming: room was ok though
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Nov 7, 2023
Thank you for taking the time to review your experience at our hotel. We apologize for the messy hallway carpet, I have made a mention to my head housekeeper. We also apologize for the skimpy breakfast we will definitely take your feedback in to consideration. We do hope that every other aspect of your stay was good. Thank you for choosing Super 8 Cheyenne.

8/10 Good

Richard

Stayed 1 night in Nov 2023
Response from Super 8 Cheyenne on Nov 27, 2023
Thank you for taking the time to review your experience at our hotel. We are happy to see that overall, you had a good stay. Thank you for choosing Super 8 Cheyenne.

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would like grab bara in bathroom
Stayed 1 night in Nov 2023
Response from Super 8 Cheyenne on Nov 7, 2023
Thank you for taking the time to review your experience at our hotel. We are happy to see that overall, your stay with us was good and we have taken note of your suggestion. We value your feedback, thank you for choosing Super 8 Cheyenne.

8/10 Good

Heather

Business traveller, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Traveling with a pet, I really appreciate the hard flooring and that the underside of the bed was not accessible.
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Nov 5, 2023
We are so happy to hear that you and your furry friend had a great stay at our hotel! We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here previously. Good basic inn. Clean. Would recommend . Will stay again.
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Nov 5, 2023
Thank you so much on your positive review for our hotel! We love to hear from you and are so proud you have been a previous guest. We can't wait to see you again soon!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Nov 5, 2023
Thank you so much for the great review! We appreciate your feedback and look forward to seeing you on your next journey.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the price. Nice clean room
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 28, 2023
Thank you so much for your feedback! We're thrilled you decided to stay with us on your journey. Hopefully you can stay here again in the future. Have a great day!

6/10 Okay

Cynthia

The refrigerator didn’t work very well
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 31, 2023
Thank you for taking the time to give us your feedback. We are very sorry about the malfunction of the refrigerator, and we appreciate you bringing this to our attention, so we can have it fixed. We hope every other part of your stay was good and we thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Terrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk employee was awesome, room spacious and clean. Will stay here again.
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 31, 2023
Thank you for your positive feedback, I have passed it along to the front desk that helped y'all. We are happy to see it was a good stay at our hotel. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Yvan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great !
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 31, 2023
Thank you for taking the time to give us your feedback. We are very happy to see you had a great stay at our hotel. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

denman

Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 31, 2023
That you for taking the time to review your stay at our hotel. We are happy to see that it was a good experience. Thank you for choosing Super 8 Cheyenne.

2/10 Terrible

lance

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I didn’t like it because it was just dirty when you were in public areas and too many noisy kids running around uncontrolled they didn’t even speak English
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 17, 2023
Thank you for taking the time to review your stay at our hotel. We sincerely apologize for your negative experience. We understand the importance of cleanliness and unfortunately as you stated there were several kids running around unsupervised and they were making messes in all our public areas faster than we could get them cleaned. We apologize for any inconvenience this may have caused you during your stay and we appreciate your feedback.

10/10 Excellent

Pieter, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 25, 2023
Thank you for taking the time to review your experience at our hotel. We are happy to see it was a good stay. Thank you for your feedback and thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 25, 2023
Thank you for taking the time to review your stay at our hotel. We are very happy to see your stay with us was good. We value your feedback and we thank you for choosing Super 8 Cheyenne.

8/10 Good

Cliff

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Our second stay there. Clean, convenient and accept pets at a reasonable price. Will use them again.
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 25, 2023
Thank you for thinking of us your second time through Chyenne we are very happy to hear that your stay's with us were good. Please let us know if we could have done anything to improve your stay's and thank you for choosing Super 8 Cheyenne.

8/10 Good

Steven

Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 31, 2023
Thank you for taking the time to review your experience at our hotel. We are happy to see that overall, you enjoyed your stay. Thank you for choosing Super 8 Cheyenne.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nothing I didn't like, as expected at a Super 8
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 25, 2023
Thank you for taking the time to review your experience at our hotel. We are happy to hear that you enjoyed your stay. Thank you for choosing Super 8 Cheyenne.

10/10 Excellent

Cliff

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and the staff was pleasant and helpful. The room was clean and well maintained. We will definitely stay there again.
Stayed 1 night in Sep 2023
Response from Super 8 Cheyenne on Oct 25, 2023
Thank you so much for staying with us! We are glad you had a great stay and we really appreciate your business. Your feedback is very important to us as well. We hope to see you again soon!

6/10 Okay

John

It was an ok stay for cross country trip. Room was clean and it had gone through a remodel. Railroad tracks were across the street but did not hear anything until I left. No frills.
Stayed 1 night in Sep 2023
Response from Super 8 Cheyenne on Oct 25, 2023
Thank you for choosing to stay with us! We really appreciate your business. I'm glad the trains didn't disturb your rest. We hope to see you again soon!

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like being woke up by trains dogs and people on third floor// tub is very unsafe accident ready to happen
Stayed 1 night in Oct 2023
Response from Super 8 Cheyenne on Oct 4, 2023
Thank you for taking the time to review your stay at our hotel. We are sorry to see that it did not meet the Super 8 standard and we apologize for the disturbances. The train noise is out of our hands but in regard to the dogs and people making noise I just needed to know if you alerted the front desk so we could get the noise resolved for you, also thank you for alerting us about the tub I have my maintenance taking care of that. Again, we are sorry your stay with us had so many disturbances, we definitely appreciate your feedback.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
There wasn’t much unique, but it was Ada accessible which is important to me
Stayed 5 nights in Sep 2023
Response from Super 8 Cheyenne on Oct 25, 2023
Thank you for staying with us! We were happy to hear you got the room that was important to you. We appreciate your business and look forward to hopefully seeing you again soon.