Indoor wedding

Reviews of Peckforton Castle

4 out of 5
Peckforton Castle
1 Stone House Lane, Peckforton, Tarporley, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 119 reviews" "
Rating 8 - Good. 26 out of 119 reviews" "
Rating 6 - Okay. 14 out of 119 reviews" "
Rating 4 - Poor. 7 out of 119 reviews" "
Rating 2 - Terrible. 3 out of 119 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic venue, room was stunning, staff were amazing. The only downside was the Wine Cellar bar was closed and we had been told to go to by friends. The 1851 Restaurant was superb, the food was top class. All around, would recommend highly a visit.
Stayed 1 night in Mar 2024

10/10 Excellent

nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time, services was perfect
Stayed 1 night in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I noticed hair in the shower between the shower head attachment. Also I noticed stains on the walls, however apart from these minor issues probably the best place I've ever stayed at.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peckerton Castle - A must visit place. Lovely place aesthetically. Set in woodlands and still. has the old worldly essence of its time. Some staff seemed friendlier than others and we thank you - you know who you are. Lovely place to have a weekend. The rooms were clean and homely. Dinner in Brasserie was good. Breakfast in 1871 restaurant was good and staff accommodated need well. Lovely fare. Overall I would go back to Peckerton Castle.
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay and venue was brilliant for my mates wedding
Stayed 2 nights in Feb 2024

6/10 Okay

David

Travelled with partner
Disliked: Cleanliness, amenities
Customer service average. Choice of drinks available limited. Room we were in is in need of renovation.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew, Preston

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Maurice

Stayed 1 night in Jan 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for a friends wedding and it’s a perfect place for that.very beautiful and the staff were amazing .
Stayed 1 night in Dec 2023

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We went to this place for a wedding. It was not cheap to stay here for 2 nights and we had high hopes due to the cost of the room. On arrival we were warmly greet and given our room key. Navigating the hotel wasn’t easy and on finding our room the room was small with only a double bed in it. We noticed quickly once in the room there was a loose floor board outside the room and when anyone walked past our room the noise of the loose floor board echoed in our room which made relaxing and sleeping very difficult. The bed when trying to sleep was far too soft causing my other half to sleep on the floor as it was more comfortable. The room was quite basic and the decoration looked dated and not in a good way. The rooms looked run down and you could see paint marks around the room. The TV in the room was on the side wall which meant it was awkward to watch in bed and there was nowhere else you could watch it from. The bathroom was badly thought out, the shower was very strong which was great but lead to water covering all the bathroom floor with no way to stop it. The rooms were very hot and stuffy with only a small window to open. They did provide a fan but there was only limited surfaces to place this on for both guests to benefit from this. The food at the hotel was to a good standard but we was informed we was best booking in advance as may not be able to get a table otherwise. The drinks were quite expensive and a service charge was automatically applied on every drink.
Stayed 2 nights in Dec 2023

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find !!
What an amazing hotel. Bedroom was superb, food was excellent and the service was faultless. An absolute bargain and we will most definitely be back!
The stunning view that greeted us.
Stayed 1 night in Nov 2023
Response from Jane Reservations Supervisor on Nov 29, 2023
Hi Nigel,Thank you for your fantastic review. We hope to welcome you back to the hotel in the future,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely different, an old castle transformed into a lovely hotel in wonderful countryside. Staff were excellent at all levels
Stayed 3 nights in Nov 2023
Response from Jane Reservations Supervisor on Nov 29, 2023
Hi Richard,Thank you for your excellent review, we hope to welcome you back to the Castle again.

6/10 Okay

Nigel

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is a stunning location but honestly there were little things that really need attending to . We stayed on a sunday, skeleton staff many seemed to be inexperienced, couldn't have a cafe latte at breakfast "we dont do these up here' meaning the restaurant! No cocktail list in the bar in fact no drinks list . Sorry just a little shabby
Stayed 1 night in Nov 2023
Response from Jane Reservations Supervisor on Nov 29, 2023
Hi Nigel,Thank you for review.I will ensure the management team are aware of your comments.

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is out of the ordinary it is a very old property that has been made into a hotel The rooms are basic my only complaint is that the double bed was not big enough my husband is 6ft 2 and it was a bit of a squeeze Our evening meal in the 1815 restaurant was excellent and after a few drinks in the wine cellar bar we slept well 😊 I wanted to stay at this hotel because my great grandmother was born in the toll house at the entrance to the estate her father was the gardener for the Tollemache family who owned the castle It has not disappointed.
Stayed 1 night in Oct 2023
Response from Jane Reservations Supervisor on Nov 29, 2023
Hi Jayne,Thank you for your review.Great to hear you were able to come and stay near to where your Great Grandmother was born.We hope to welcome you back again one day.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Jane - Reservations Supervisor on Oct 17, 2023
Hi Amanda,Thank you for your 5/5 review.Many ThanksJane - Reservations Supervisor

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing building full of interest. Very photogenic.
Stayed 1 night in Sep 2023
Response from Jane Reservation Supervisor on Sep 18, 2023
Hi Rodger, Thank you for taking the time to leave your lovely review. We hope to welcome you to the Castle in the future.Many ThanksJane Reservation Supervisor.

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning
Excellent check in, beautiful old castle room, comfortable stay & delicious breakfast, although a closer eye on hot food stocks would help - I ate breakfast in parts as no eggs out.
Stayed 1 night in Sep 2023
Response from Jane Reservation Supervisor on Sep 18, 2023
Hi Jodie,Thank you for your fantastic review, I have passed on your feedback regarding breakfast to the Manager.Many ThanksJane Reservation Supervisor

10/10 Excellent

Karl, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jane Reservation Supervisor on Sep 18, 2023
Hi Karl,Thank you for your 5/5 review.Many ThanksJane Reservation Supervisor

8/10 Good

Rosie

Stayed 1 night in Sep 2023
Response from Jane Reservation Supervisor on Sep 18, 2023
Hi Rosie,Thank you for taking the time to leave your 8/10 review, we hope to welcome you back to the Castle.Many ThanksJane Reservation Supervisor

8/10 Good

Joanne

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Jane Reservation Supervisor on Sep 18, 2023
Hi Joanne,Thank you for taking the time to leave your 4/5 review. We hope to welcome you back to the Castle in the future.Many ThanksJane Reservation Supervisor

8/10 Good

Julian

Travelled with partner
Liked: Property conditions & facilities
An opportunity to stay in a castle in the Cheshire countryside. The backdrop of the castle is really nice. This hotel appears to survive on the number of weddings it hosts. The gents toilet on the evening of the wedding was filthy and clearly not monitored and managed through the evening very often. The room we stayed was quiet and well away from the wedding - it was ok but dated. For some reason two Henry vacuums were stored in the walkways to the room rather than in a cleaners cupboard. The dinner room lacked atmosphere- but the food was really tasty. The staff seemed to disappear quite a bit - it took ages to get served drinks. The hotel staff were ok but didn’t really wow or engage that much to reflect the grandeur of the location.
Stayed 1 night in Aug 2023
Response from Jane Reservations Supervisor on Oct 2, 2023
Hi Julian,Thank you for taking the time to leave your review. Please accept my apologies for the issues that you have raised in your review. I can assure you that I have taken your comments on board and have escalated to the relevant departments to review.

6/10 Okay

kevin

Stayed 1 night in Aug 2023
Response from Jane- Reservations Supervisor on Oct 2, 2023
Hi Kevin,Thank you for your 6 out 10 review.

10/10 Excellent

Xiongying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent!
Stayed 2 nights in Aug 2023
Response from Jane Wright - Reservations Supervisor on Aug 14, 2023
Thank you for your 5 out 5 review.

10/10 Excellent

Anne

Stayed 1 night in Aug 2023
Response from Jane Wright - Reservations Supervisor on Aug 14, 2023
Thank you for your fantastic 10 out of 10.We hope to welcome you back to the Castle in the future.

6/10 Okay

Gerald

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
This is not a 4 star hotel
I'm an American who has a bucket list item to spend a night in a castle and I found Pekforton on the route of my road trip in England. Boy was I disappointed. The exterior itself and grounds were stunning, but the interior was.... well, think they turned an old castle in to a hotel some time in the late 70's to early 80's and left it alone. It's a 2 star hotel at best. The walls were paper thin, you can hear everything going on including a couple having a shag (unfortunately the highlight of the stay). The floor boards creak like nothing I've ever heard before. The beds are uncomfortable and the staff acted like they were better than us. We decided to try the restart down stairs, which was at least half empty, and we were told because we didn't have a reservation that we would have to eat in the lounge across the hall behind reception. Upon ordering we were immediately presented with the bill and made to pay before we received our food. The food was good, but by that time I knew I was going to get up in the morning and get the heck out of there.
The decor is very dated.
This is the only indication you're in a stone castle from inside the room.
If you've never stayed in a hotel in England, this is how they make a tub in to a shower. It makes a mess.
Stayed 1 night in Jul 2023
Response from Jane- Reservations Supervisor on Oct 2, 2023
Hi Gerald,Firstly, please accept my apologies for the issues you have raised during your most recent stay with us.If you would like to discuss your comments further, please do call the main hotel number, and ask for myself.

10/10 Excellent

Rhian

Stayed 1 night in Jul 2023
Response from Jane Wright - Reservations Supervisor on Aug 14, 2023
Hi Rhian,Thank you for your 10 out of 10 review, we hope to welcome you back to the Castle in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing venue
Great venue. Friendly staff. Lovely breakfast. Lovely place to stay for the night or longer. Thank you
Stayed 1 night in Jun 2023
Response from Jane Wright- Reservations Supervisor on Jul 18, 2023
Hi Michael,Thank you for your great review, we hope to welcome you back in the future.Many ThanksJane

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
One word (Amazing) ⭐️⭐️⭐️🌟🌟
Stayed 2 nights in May 2023
Response from Jane - Reservations supervisor on Jun 8, 2023
Hi Vince,Thank you for your brilliant review.Many ThanksJane - Reservations supervisor

8/10 Good

christopher

Stayed 2 nights in May 2023
Response from Jane Reservations Supervisor. on Jun 12, 2023
Hi Christopher,Thank you for your review.Many ThanksJane Reservations Supervisor.

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jane- Reservations Supervisor on May 12, 2023
Thank you for your 10 out of 10 review. We hope to welcome you back to the Castle in the future.Many ThanksJane

8/10 Good

Eileen Anne

Travelled with group
Liked: Staff & service, property conditions & facilities
Fair stay
Because of the room we needed it was difficult to get to with luggage climbing stairs lift only went so far also felt the shower should have a handle in it also mould in it
Stayed 1 night in Mar 2023
Response from Jane - Reservations Supervisor on Apr 4, 2023
Hi Eileen,Thank you for your review. I am sorry you found it difficult with luggage, we would have certainly helped you with this if we were aware. Thank you for notifying us regarding the mould in the shower.Many ThanksJane - Reservations Supervisor

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
The hotel and service was excellent
Stayed 1 night in Mar 2023
Response from Jane Reservations Supervisor on Mar 31, 2023
Hi James,Thank you for your great review.Many ThanksJane

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Jane- Reservations Supervisor on Mar 17, 2023
Hi Stephen,Thank you for your 10/10 review, we hope to welcome you back to the Castle in the future.Many Thanks

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really an unique experience
Stayed 1 night in Mar 2023
Response from Jane- Reservations Supervisor on Mar 17, 2023
Hi Svetlana,Thank you for your review, we hope to welcome you back in the future.Many Thanks

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelkent, great setting
Stayed 1 night in Mar 2023
Response from Jane Reservations Supervisor on Mar 17, 2023
Hi Paul,Thank you you review, I am pleased you had an excellent time.

2/10 Terrible

Lewis

Stayed 1 night in Feb 2023

10/10 Excellent

Neil

Stayed 1 night in Feb 2023
Response from Jane- Reservations Supervisor on Feb 20, 2023
Hi Neil,Thank you for your 10/10 review.Many ThanksJane- Reservations Supervisor

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved are stay will return
Stayed 1 night in Feb 2023
Response from Jane - Reservations Supervisor on Feb 14, 2023
Hi Graham,Thank you for your lovely review, we shall look forward to welcoming you back in the future.Many ThanksJane - Reservations Supervisor

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Jane - Reservations Supervisor on Feb 8, 2023
Hi Hazel,Thank you for 10/10 review.Many ThanksJane - Reservations Supervisor

10/10 Excellent

Raul, DORAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing magical place highly recomendable beautiful surroundings great staff wish I would’ve stayed more time will be back.
Response from Jane Reservations Supervisor on Feb 8, 2023
Hi Raul,Thank you for your fantastic review, it is great to hear you enjoyed your stay. We will look forward to welcoming you back in the future.Many ThanksJane Reservations Supervisor

6/10 Okay

Sally

Disliked: Property conditions & facilities
Areas of let down
It is a fantastic place to stay, let down by a sub standard double, where fixtures to the tap in the bathroom was missing, Bit grubby round the edges and the ironing board stuck on the side of the wardorobe, made it look cheap. We were not offered to book a table for a meal or recommended to go elsewhere. Just think it could be better managed on arrival. Felt we were guests in the background of a wedding taking place.
Stayed 1 night in Dec 2022
Response from Jane on Jan 12, 2023
Dear Sally, Thank you for your recent review following your stay with us at Peckforton castle. I am delighted to read you think the Castle is a fantastic place to stay. Following on to your comments regarding the bedroom I can confirm this has been escalated to the relevant department to review. I have also noted your comments regarding dinner not being offered and this will be discussed with the reception team.We hope to welcome you back to the Castle in the future.Many ThanksJane - Reservations Supervisor

10/10 Excellent

Paul

Stayed 1 night in Dec 2022
Response from Jane - Reservations Supervisor on Jan 12, 2023
Hi Paul,Thank you so much for taking your time to submit your feedback regarding your most recent stay with us.I hope to welcome you back to the Castle in the near future.Kind regards Jane - Reservations Supervisor

8/10 Good

Jane

Liked: Cleanliness
Stayed 1 night in Dec 2022

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother Daughter retreat
Stayed for one night as a break with my adult daughter. Loved it from beginning to end. Staff always polite and friendly, meal small but delicious, room perfect. Would definitely recommend.
Stayed 1 night in Nov 2022
Response from Jane- Reservations Supervisor on Jan 12, 2023
Hi Tabitha,Thank you so much for fantastic review of your stay here at the Castle. I will pass on your comments regarding the staff here at the hotel.I hope to welcome you back to the Castle in the near future.Kind regards Jane- Reservations Supervisor

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was amazing, stayed in a turret room lots of steps to the top of the tower but was just lovely. Large room, comfy bed. Food was very good & service was good too we will definitely return.
Stayed 1 night in Nov 2022
Response from Jane - Reservations Supervisor on Jan 12, 2023
Hi Tracey,Thank you for your lovely review I am pleased to hear it was amazing!We hope to welcome you back to the Castle in the future.Many ThanksJane - Reservations Supervisor

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disappointing in many areas and over priced for the facilities and standard. The hotel seemed to be struggling and I was really disappointed to find they have closed the pool, gym and spa. They have a beautiful bar which opens at 5pm but before then the only place to get a drink was the restaurant bar which we then had to take to a small lounge behind reception, not particularly cosy and had a huge tv playing weddings on a loop which was a little weird. It felt like a sales pitch rather than somewhere to relax. Breakfast was also disappointing. Cold coffee and cold toast accompanied a Travel Lodge style buffet breakfast. We also didn’t find the hotel relaxing, we were woken at 8am by housekeeping who had wedged the door open to the communal staircase right outside our room and used this as their base for the morning (including their morning catch up). When they finally went off to do their chores, the noise was replaced by the team building event outside. I wouldn’t stay here again. The hotel seems to be focused on weddings / team events rather than being a good hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Mike

Stayed 1 night in Sep 2022

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022