This is a really wonderful hotel. Very clean, comfortable and welcoming.
Positive: Great location, close to airport. Shuttle service was excellent, very professional. I was greeted with respect and hospitality, even a glass of juice while checking in. Breakfast buffet was delicious with many choices of Indian and western foods. Service was impeccable. Skillful and friendly. Upon checking out, I had to wait for a driver. I was offered coffer and biscuits while waiting.
Negative: Original desk clerk offered to have tea brought to my room and newspaper in the morning. Neither arrived. Also, he told me that the spa was booked. That was the only glitch during my visit.
Later, another clerk said the spa was booked yesterday, but not for this morning. He immediately led me to the steam room which was all I wanted. It was delightful. The one staff member wasn't on the ball, but every other staff member was friendly and very helpful. The overall experience was wonderful. This is an excellent hotel.