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Studio 6 Suites Chattanooga, TN - Lookout Mtn. – Avis

2 out of 5
Studio 6 Suites Chattanooga, TN - Lookout Mtn.
103 Patten Chapel Road, Chattanooga, TN

Avis

7,8

Bien

Note de 10 – Excellent, d’après 11 avis sur 27." "
Note de 8 – Bien, d’après 9 avis sur 27." "
Note de 6 – Acceptable, d’après 2 avis sur 27." "
Note de 4 – Médiocre, d’après 1 avis sur 27." "
Note de 2 – Terrible, d’après 4 avis sur 27." "

7,6/10

Propreté

8,0/10

Service et personnel

6,8/10

Commodités

7,4/10

État et installations de l’hébergement

5,8/10

Écoresponsabilité

Avis

8/10 – Bien

Matt

Points forts : État et installations de l’hébergement
Very clean room but smelled like sweaty socks and cigarettes
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Deborah

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a perfect place to stay close to everything that you want to see
Séjour de 2 nuits en mai 2024

8/10 – Bien

robert, Louisville

Points forts : Propreté, service et personnel
Points faibles : Commodités
No coffee other than an in-room machine which did not work.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 24 avr. 2024
Hi Robert,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 – Médiocre

Mindy

Voyage en famille, Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very noisey, run down room, unsafe area, by a truck stop.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 18 avr. 2024
Hi Mindy,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 – Excellent

Jackie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy access off 24 with a great view! Super comfy beds! Staff were friendly! Need to add little amenities like Kleenex and shampoo dispensers to keep up with other motels/hotels.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 11 avr. 2024
Hi Jackie,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 – Terrible

Velma

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had no heat in the room. It was dirty and they don’t even take the trash out. The room was in bad shape floor was broken . And it was dirty
Séjour de 2 nuits en mars 2024
Nancy Y. a répondu le 3 avr. 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 – Bien

Esmee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 4 avr. 2024
Hi Esmee,Thank you for positively rating your stay!Lilith#Team6

10/10 – Excellent

Tsky

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pretty clean and neat, good area surrounding
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 27 mars 2024
Hi Tsky,Thank you for the perfect rating!Lilith#Team6

8/10 – Bien

Teresia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place
Séjour de 2 nuits en mars 2024
Brand Experience Team a répondu le 27 mars 2024
Hi Teresia,Thank you for positively rating your stay!Lilith#Team6

10/10 – Excellent

Lucy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We arrived late but they held the room for us. The room was immaculate. Coffee in room with extra packets. Plenty of towels. Clean fresh linens. Truck stop across the street was a little noisy. We would definitely stay here again.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 27 mars 2024
Hi Lucy,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

8/10 – Bien

jody, Lehigh Acres

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good and gas station was very convenient. Room was not terrible but the faucet handle was broken, and flooring was coming up. Room was clean and staff wasn’t rude
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 12 mars 2024
Hi JodyThank you, we really do love getting positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 – Excellent

Vida, Streamwood

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location to get back on the highway. I just forget how loud the traffic and tricks can be. Gas station across the street makes it convenient as well for gas, coffee etc
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 12 mars 2024
Hi Vida,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 – Excellent

FERNANDO

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and more than I expected
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 21 févr. 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 – Terrible

Deanna

Points faibles : Propreté, service et personnel
Non smoking rooms upstairs over smoking rooms so they naturally smelled like smoke. Housekeeping spoke no English and I had a do not disturb hanger on my door(that I purchased myself) and since they couldn't read it the took it and entered my room anyway.
Nancy Y. a répondu le 14 févr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Excellent

Kelli

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms are nice and clean, the beds are sooooooo comfy, I did see a bug but I’m told this is a renovated hotel and it used to be a crap show…. So I’m not surprised but glad it was only one! The only thing negative about the place is it’s location honestly, all you hear is the freeway 😒
Séjour de 1 nuit en décembre 2023
Nancy Y. a répondu le 21 déc. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Excellent

Victoria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
There was a problem. Staff went above & beyond to make things right quickly.
Séjour de 1 nuit en novembre 2023
Nancy Y. a répondu le 5 déc. 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 – Terrible

Aurea

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Roaches
Séjour de 1 nuit en novembre 2023
Nancy Y. a répondu le 29 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Terrible

Jessi Ann

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
INSPECT BEFORE YOU ACCEPT
I would strongly recommend that you pass this Motel up. Its a Roach Dive! If you can't and are in a pinch, I suggest you inspect the room before officially checking in. Upon checking in we were given room 116. After an intial 30 second inspection the room was filled with roaches. I was then put in room 223. A much cleaner room, but pretty much a dirt pad would have been better. We obviously had Snoop Dog and Cheech and Chong in one room next to us. The smell of weed was over welming. I think we got a contact buzz the smell was so strong. Lucky for us we had The Incredible Hulk in Child form in the room on our other side. This child was allowed to run the breezeway, banging on doors and beating and banging in the room. Unfortunately for us we were in a situation where we were stuck in this abomination. We called the front desk who said they were contacting the room. Haha! 2 minutes later the Incredible Hulk was back at. On the verge of a breakdown I called Hotels.com to see if there was any help I could get. We went out of town to Do something for Veterans Day. Since I'm a disabled Veteran with PTSD the loud banging and noise was more than I could personally handle. We left early in order to save my sanity.
Séjour de 2 nuits en novembre 2023
Brand Experience Team a répondu le 21 nov. 2023
Hi Jessi Ann,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 – Excellent

Brenda

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing and so pleasantly surprised. The BEST Motel6 experience I have had. Previous trials had not gone well and I was definitely a bit leery. We needed a room for a softball tournament and it was the most affordable that had GREAT REVIEWS and NO mention of bugs. I would definitely stay again
Séjour de 1 nuit en novembre 2023
Victor a répondu le 9 nov. 2023
Dear Brenda, from our hospitality to our accommodations, we're happy that you enjoyed nearly everything about your visit to Studio 6 Suites by G6 Hospitality Chattanooga Lookout Mountain! Your comments are important to us, and we will keep them in mind as we always work to improve our guest experience. Thank you for staying with us and we hope you will return soon.

8/10 – Bien

Brad

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was nice. It was the only hotel in about a 45 min radius that had a double room and we were more than happy with the accommodations and staff there.
Séjour de 1 nuit en novembre 2023
Victor a répondu le 9 nov. 2023
Hey friend, thanks for taking the time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.

8/10 – Bien

Amber

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel, confort de la chambre
You get what you pay for
BUGS! I'd killed 5 bugs (roaches and flies) during my visit from the day I got there to the day I left. I actually had to buy bug spray make sure roaches didn't get into my things. I also had to do my own thorough cleaning before settling in. The ppl working there (they may have been the owners) were really nice and welcoming, but I wouldn't stay there again unless I have no choice.
Séjour de 3 nuits en septembre 2023
Brand Experience Team a répondu le 13 sept. 2023
Hi Traveler,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 – Bien

Jon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Availability, communication, and commitment to excellence
Séjour de 2 nuits en septembre 2023
Victor a répondu le 5 sept. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Thanks