Free cribs/infant beds, rollaway beds, free WiFi, bed sheets

Reviews of Econo Lodge

2 out of 5
Econo Lodge
7421 Bonny Oaks Dr, Chattanooga, TN

Reviews

6.8
Rating 10 - Excellent. 19 out of 111 reviews" "
Rating 8 - Good. 41 out of 111 reviews" "
Rating 6 - Okay. 24 out of 111 reviews" "
Rating 4 - Poor. 10 out of 111 reviews" "
Rating 2 - Terrible. 17 out of 111 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Marshall

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Very cost efficient and the beds appeared to be clean but the head of the bed is lower than the foot making it awkward. For the price everything was really decent. Floors needed more cleaning!
Stayed 1 night in Mar 2024

6/10 Okay

Richard

Liked: Staff & service
It was decent for a low rate property
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 1, 2023
Dear Guest,We appreciate you taking the time to leave a review of your recent stay at our hotel. It's great to hear that you found your experience decent, especially considering the value you received for the rate. We're always striving to provide a comfortable and pleasant stay for our guests, and your feedback is important to us. If you have any specific suggestions or comments on how we can improve, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and provide an even better experience.Sincerely,Hotel Manager

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly. The only issue I had was that there was a very strong scent in the room,(type of cleanser maybe), that caused me some breathing issues.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 12, 2023
Dear Guest,Thank you for choosing to stay with us and for your positive feedback regarding our clean rooms and friendly staff. We apologize for any inconvenience caused by the strong scent in the room. Your comfort and well-being are important to us, and we will take your feedback into consideration for future improvements.Sincerely,Hotel Manager

2/10 Terrible

Amir

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 1, 2023
Dear Guest,We're sorry to hear that you had a disappointing experience during your stay. Your feedback is important to us, and we would like to understand more about the issues you encountered so that we can address them. If you could provide more details about your stay, we would greatly appreciate it. Your satisfaction is our priority, and we hope to have the opportunity to make improvements based on your feedback.Sincerely,Hotel Manager

6/10 Okay

Angel

Disliked: Cleanliness, property conditions & facilities
We had roaches in our room
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 15, 2023
Dear Angel,Thank you for the stay at our hotel. We are sorry to learn we were not able to meet up with your standard, we do perform regular housekeeping at our property, but we are sorry this happened. We have informed housekeeping to investigate the issue and ensure it does not repeat again.We hope you give us a chance to earn your trust back in our hospitality.SincerelyHotel Manager

8/10 Good

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessable. The room had oder to cigarettes there should be a nice freshh clean smell.
Stayed 3 nights in May 2023
Response from Hotel Manager. on May 17, 2023
Dear Iris,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager.

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
We booked for 3 nights and only stayed 2 we were supposed to get 1 night refund but they said the computer was down
Stayed 3 nights in Oct 2022
Response from Hotel Manager on Oct 18, 2022
Dear John,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager

8/10 Good

Heather

Stayed 2 nights in Sep 2022
Response from Hotel Manager on Oct 4, 2022
Dear Heather,Thanks for sharing your experience. I'm so glad that you giving us an 8 out of 10 rating. Your rating is very encouraging and motivates our staff. We look forward to welcoming you once again. We are thankful for your feedback.SincerelyHotel manager

4/10 Poor

Dynisha

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had bugs, the lady at the check in window, had an attitude because I woke her up when I was checking in. The shower curtain was dirty and the drain didn't work properly. We only stayed one night and thats because we booked at 11:48pm.
Stayed 1 night in Sep 2022
Response from Hotel Manager on Sep 6, 2022
Dear Dynisha,Thanks for sharing your nice experience. We are really sorry for the unpleasant experience during your stay. Your review is very important to us. We have noted your comment regarding cleanliness. The housekeeping staff has received additional training in the level of cleanliness required of them as our employees. We will ensure that all rooms are properly checked for cleanliness before checking in the new guest.I hope you will give us another chance to satisfy you the next time you’re in the area. SincerelyHotel Manager

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The area wasn't very comfortable. The lobby door was locked and we had to wait for someone to show up at the window. No breakfast like it said there would be. Toilet handle was broken. I witnessed an interaction with another guest and a worker and they were extremely rude to them. Definitely would not return. Thankful it was just one night to rest. Thought it would have been completely different.
Stayed 1 night in Aug 2022
Response from Hotel Manager on Aug 24, 2022
Dear Guest,Thanks for commenting. I’m sorry our hotel did not meet your expectations. We take great pride in this hotel and in providing the best possible service to guests. I regret that we did not meet your needs in every way and hope you will give us another chance to satisfy you in the future. We take serving guests very seriously.Sincerely,Hotel Manager

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The Man behind the counter is very nice and the motel was clean
Stayed 1 night in Aug 2022
Response from Hotel Manager on Aug 4, 2022
Dear Guest, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager

10/10 Excellent

Tiffani

Stayed 1 night in Jul 2022
Response from Hotel Manager on Aug 11, 2023
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

4/10 Poor

Katrice

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in the room and microwave didn't work
Stayed 1 night in Jul 2022
Response from Hotel Manager on Jul 19, 2022
Dear Guest Thanks for posting your feedback. We are sorry for you had an unpleasant experience during your stay. We are paying special attention to improving the cleanliness of the rooms. We have checked the amenities as observed by you and are continuously improving our room features. We look forward to seeing you again. Sincerely Hotel Manager

10/10 Excellent

Mike, Reading

Liked: Cleanliness, amenities
For under $100 it was clean and I slept great before the Chattanooga Triathlon
Stayed 1 night in Jun 2022
Response from Hotel Manager on Jun 29, 2022
Dear Guest, Thank you for indicating that you had a nice stay. Our goal is an excellent experience for every guest, and I’m pleased we satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager.

4/10 Poor

Tara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked through Expedia. Got to the location where i booked and was told there was no reservation for me. Found out that they were full so expedia booked me without asking first at a different location which was out of the way! The floor in the room was filthy and reaked of smike even tho it was suppose to be a smoke free room! Never again!
Stayed 2 nights in Jun 2022
Response from Hotel Manager on Jun 14, 2022
Dear Guest, Thank you so much for sharing your recent stay with us. It is very unfortunate that we did not create that positive experience to inspire a return visit. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager

6/10 Okay

Jessica

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was ok for a night. Not the cleanest and it felt unsafe to be outside at night. Breakfast was promised when it booked, but there was none. Being on a tight time budget, that put us behind.
Stayed 1 night in Jun 2022
Response from Hotel Manager on Jun 10, 2022
Dear Guest Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. We will surely work on it. Trust us with your stay in the future for excellence beyond measure. Please stay with us again. Sincerely Hotel Manager

2/10 Terrible

Sayyed Farid

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not-clean (cockroach!!!)
First of all, they don't serve breakfast. When I booked this hotel, it shows that they will provide breakfast which is a lie. Second, the oven is not working properly. Lastly, the beds and comforters are not clean. There is a tons of cockroach in my room including in beds. Even when I left I found cockroach in my bag.
Stayed 2 nights in May 2022
Response from Hotel Manager on Jun 9, 2022
Dear Guest, Thanks for your comments. I’m terribly sorry that you had an unpleasant experience with us. We take pride in meeting the needs of a wide variety of guests, and I regret that we couldn’t satisfy you. We have a vigorous pest control program and can assure you that there are no insects in our rooms. Still, I’m sorry for whatever lapses caused your experience to be less than pleasant. Sincerely, Hotel Manager

6/10 Okay

Krystal

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hotel Manager on Dec 25, 2021
Dear guest Thanks for the stay at our hotel and great feedback by giving us a 6 out of 10 ratings. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 10 out of 10 rating Review on your next stay. Sincerely Hotel Manager

6/10 Okay

Shaun

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Recommended
Mold on the walls, ripped shower curtain, chips missing out of walls, overall not very clean..
Stayed 1 night in Nov 2021
Response from Hotel Manager on Nov 11, 2021
Dear Guest, Thanks for your comments. I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a NON-smoking room. I called midday to confirm reservation and said we would be late but when I got there we were put into their last room that was HEAVILY smoked in. I guess I should be happy at least they did save me a room. For the money I do feel it was worth the stay.
Stayed 2 nights in Nov 2021
Response from Hotel Manager on Nov 9, 2021
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

6/10 Okay

Thomas, Soddy Daisy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never disparage a company or business, but this property had the basics of what a hotel should have, but toilet ran every few minutes, which made it difficult to sleep. Also, hotel was next to interstate and many inconsiderate drivers in TN and surrounding states like to rev their engines at all hours of the night, nothing the hotel could do, so not their problem.
Stayed 1 night in Nov 2021
Response from Hotel Manager on Nov 9, 2021
Dear Guest Thank you for choosing our property. We are very sorry that we did not meet your expectations. Your comments are very important to us, as they will help us to improve our services and our guest experience even more. We hope that you will visit us again. Sincerely Hotel Manager

6/10 Okay

Robert

Stayed 1 night in Nov 2021
Response from Hotel Manager on Nov 9, 2021
Dear guest Thanks for the stay at our hotel and great feedback by giving us a 6 out of 10 ratings. Our mission is to provide the best service and ensure that the guest rate us the most comfortable hotel in our area. Hope you had a satisfactory stay. We would like to know what we can improve to earn a 10 out of 10 rating Review on your next stay. Sincerely Hotel Manager

2/10 Terrible

Patrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks, go else where!
It was nasty. All kinds of men standing around trying to get our kids to come to them, cussing us then banging on our door. Gun shots from the parking lot kept us up all night plus scared to sleep because of my kids being scared. Beds are nasty, bathroom was nasty shower & floors NOT clean & something all over the chairs, furniture & beds.
Stayed 1 night in Oct 2021
Response from Hotel Manager on Oct 27, 2021
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. Your feedback is very important to us. I was concerned to see that you were not impressed with our property. We have noted all your concerns and share with the respective department action. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and great. Only downside was mattress on side of building, and a homeless person was sleeping on it
Stayed 1 night in Oct 2021
Response from Hotel Manager on Oct 19, 2021
Thanks for your stay at our hotel and glad to know that it was a good one, but at the same time, we are sorry for the little inconvenience caused to you. We will surely work on it, Please do visit us again.

2/10 Terrible

Anita

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was filthy, hair and dirt in bathroom tub, toliet has pee stains and it just was horrible, only stayed one night cause we had to, but found somewhere else and left the next morning. Never again!!
Stayed 3 nights in Oct 2021
Response from Hotel Manager on Oct 14, 2021
Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the negative experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Would NOT reccomend this hotel!!!
Stayed 1 night in Apr 2021
Response from Hotel Manager. on Apr 5, 2021
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager.

4/10 Poor

Brandey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly dissatisfied
The rooms are way nicer on the inside than it looks like when you pull in, but the bed is so uncomfortable. Its 2am and we just got up and left to come home instead of staying any longer. The shower had great oressure but it looks like the shower head hasnt been cleaned in well over a year. You can also hear everything outside, at all times of the night and day. And the worst thing is that we had the a/c cranked all the way to 60 and you could barely feel any air at all. Had to get a small fan in order to sleep at night.
Stayed 2 nights in Sep 2020
Response from Hotel Manager on Sep 12, 2020
Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are sorry that we could not satisfy you. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We have also seriously taken note of your suggestions regarding upgrade and will take adequate steps to update the hotel and ensure that your next stay at our hotel will be a memorable experience. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Hotel Manager on Mar 16, 2020
Hello Dawn, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2020
Response from Hotel Manager on Feb 15, 2020
Dear Guest, We have noted your 2-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely, Hotel Manager

6/10 Okay

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refrigerator froze every thing
Stayed 5 nights in Jan 2020
Response from Hotel Manager on Feb 15, 2020
Dear Guest, Thanks for your comments. I’m sorry you didn’t find the experience you were expecting with us, specifically regarding the refrigerator. We take real pride in providing the best experience in the area and regret any ways in which we let you down. Maintenance team has been instructed to look into the refrigerator matter. I hope you will give us another chance to satisfy you the next time you’re in the area and make sure that the pool is in proper working condition. Sincerely, Hotel Manager

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Hotel Manager on Feb 15, 2020
Dear Guest, Thanks for the stay and great feedback by giving us a 10-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed it the only thing was frig froze everything
Stayed 1 night in Jan 2020
Response from Hotel Manager on Feb 15, 2020
Dear Guest, Thank you for your stay at our hotel. Though your overall stay was satisfactory, we have noted the comment on refrigerator & Maintenance was informed of the problem you had with the refrigerator and instructed to fix the problem. We will make sure next time, all the amenities are in proper working condition. We look forward to seeing you on your next visit. Sincerely Hotel Manager

8/10 Good

randell

Business traveller
Liked: Cleanliness, staff & service
Just average not the best not the worst
Stayed 1 night in Nov 2019
Response from Hotel Manager on Nov 22, 2019
Dear Guest, Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I’m very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I’m happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was pretty good. Only things that should be improved on is there should be some fruit available at the continental breakfast. Also no desk clerk when we checked out at 6:30am. There was another gentleman waiting for someone but no one ever should before we left.
Stayed 1 night in Nov 2019
Response from Hotel Manager on Nov 21, 2019
Hello Randy, Thanks for your stay. I appreciate your feedback and telling us the positive and negative sides of your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon, Sincerely, Hotel Manager.

8/10 Good

Steve, Winchester, Illinois

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at check-in was friendly and accommodating even though a slight language barrier. The room was recently renovated, clean and odor free. WIFI was fast and never experienced any problems. Very limited breakfast items. I would stay here again.
Stayed 1 night in Nov 2019
Response from Hotel Manager on Nov 16, 2019
Dear Guest, Thank you for indicating that you would stay with us again. That’s the highest compliment possible. Our goal is an excellent experience for every guest, and I’m pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

2/10 Terrible

Verified traveller

Disliked: Staff & service
Office ppl are always watching and asking questions. They are rude
Stayed 1 night in Nov 2019
Response from Hotel Manager on Nov 16, 2019
Dear Guest, Thank you for staying at our hotel during your last visit to our area. We welcome your review and comments. We apologize for the staff's rude behavior. Hotel staff has been given special training for communication improvement with guests. We have also taken all steps to ensure that our guests get the best services and hospitality during their stay. We invite you once again to choose our hotel again and feel the new experience of hospitality. Sincerely, Hotel Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Ok for the money
Stayed 1 night in Nov 2019
Response from Hotel Manager on Nov 16, 2019
Dear Guest, We are happy to know that you had an amazing stay at our hotel. We are thrilled to read you got good value for your money. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

8/10 Good

Carol, Gadsden, AL

Liked: Cleanliness, staff & service, property conditions & facilities
There were no blankets on the beds, just a sheet and comforter. When we ask for one they didn't have any available. The "full" breakfast was not. There was no hot food items, just cold cereal and doughnuts and cinnamon rolls.
Stayed 1 night in Nov 2019
Response from Hotel Manager on Nov 6, 2019
Dear Guest Thank you for choosing our property. We are very sorry that we did not meet your expectations. Your comments are very important to us, as they will help us to improve our services and our guest experience even more. We hope that you will visit us again. Sincerely Hotel Manager

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Hotel Manager on Nov 6, 2019
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The bathroom fan made an awful noise, I told the guy at the front desk and he said he would call maintenance... maybe the next guest will have it fixed because it made noise every time I turned it on. And since it was just down the road from the fire station, I got woke up a couple of times a night from their trucks.
Stayed 2 nights in Oct 2019
Response from Hotel Manager on Nov 6, 2019
Dear Guest, Thank you for your stay. Very much disappointed about the inconvenience due to several issues related to amenities. We shall surely check and take action for improvement. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage. Sincerely, Hotel Manager

8/10 Good

Verified traveller

Good for the value. Modern rooms inside, close to I75
Stayed 1 night in Oct 2019
Response from Hotel Manager on Nov 6, 2019
Dear Guest, Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019
Response from Hotel Manager on Nov 6, 2019
Dear Guest, Your experience is important to us, so thanks for sharing it. We appreciate your kindness in letting us know that 4 out of 5. Our mission is to provide the best service and ensure that our guests rate us the most comfortable hotel in our area. I hope you had a satisfactory stay. You can except a still better experience next time. Please stay with us again. We are thankful for your feedback. Sincerely, Hotel Manager

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't pass up this amazing bargain!
This is an amazing find. Room was impeccably clean and extremely comfortable. I would highly recommend it and would definitely stay there again. The staff was most helpful and very friendly.
Stayed 2 nights in Oct 2019
Response from Hotel Manager on Nov 6, 2019
Dear Guest, Thanks for your comments. I’m pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I’m also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

6/10 Okay

Verified traveller

Travelled with family
The hotel was was very outdated have people living there not people who you want to know. The breakfast was consist of bread, coffee and muffins the size small rubber balls. I will gave hotel one and half stars
Stayed 1 night in Oct 2019
Response from Hotel Manager on Oct 23, 2019
Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better. We have taken note of these comments and will work to do better than ever for future guests. Thanks again for sharing your thoughts with us. Sincerely, Hotel Manager

10/10 Excellent

ChrisGillis, Macon, gs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice hotel and nice staff, everything was great We would stay there again.
Stayed 1 night in Sep 2019
Response from Hotel Manager on Sep 18, 2019
Dear Guest, Thanks for choosing our hotel for your stay. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I’m very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I’m happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean plenty of parking paved spacious convenient
Stayed 4 nights in Sep 2019
Response from Hotel Manager on Sep 18, 2019
Dear Guest, What a wonderful 5-star rating of our hotel. I am so happy to see that you liked the clean & spacious parking aspect of our hotel. We strive to provide our guests with the best service and the most comfortable stay. Thanks again and look forward to your return visit! Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Hotel Manager on Sep 18, 2019
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a heat experience the place is very clean and quiet I was very impressed as I’m looking forward to go back
Stayed 1 night in Aug 2019
Response from Hotel Manager on Sep 18, 2019
Dear Guest, Thanks for choosing our hotel for your stay. I’m glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travellers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Hotel Manager on Aug 21, 2019
Dear guest, We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. Sincerely, Hotel manager

8/10 Good

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Hotel Manager on Aug 21, 2019
Dear Guest, Thanks for choosing our hotel for your stay and 8 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager