Ratings based on 1,592 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom D.

Historico. Bien situado. Necesita reformas

Posted 2-Mar-2015
Lo unico que no me gusto fue el aire acondicionado. ..muy antiguo y hacia mucho ruido.
2 out of 5
by A verified travellerfrom Michigan

Dilapidated

Posted 15-Feb-2015
Pros: It has a cool retro "Mad Men" vibe
This place has so much potential but is worn out and dilapidated; even more so than when we stayed here a few years ago.
1 out of 5
by A verified traveller

Hotel is old and outdated

Posted 13-Feb-2015
Worse than staying in a motel 6. The beds were terrible and the room have me the creeps. Staff was incompetent. Will not be back.
3 out of 5
Recommended
for Everyone
by A verified traveller

Train has left the station

Posted 2-Feb-2015
This hotel is in dire need of renovation. Although they are keeping the ole' girl clean she is showing her age.
4 out of 5
Recommended
for Couples
by A verified traveller

For the train buff, this is a must!

Posted 26-Jan-2015
Pros: The history of the pace. When they get done with the rennovation, it will be awesome.
Location: Location is right downtown.
We decided to stay here instead of the usual side of the interstae hotel Room was comfortable. They have a great indoor pool. The lobby is amazing but we could not enjoy the gardens because it was January. I would recommend staying in one of the restored train cars. Will do that next time. Located right downtown.
3 out of 5
Recommended
for Couples
by A verified traveller

Posted 22-Jan-2015
The terminal was great but we sit in traffic from south pittburg to the other side of Nicajack bridge for 4 hours and it cut back on our fun time at Chattanooga tn
2 out of 5
by A verified traveller

Old, dated, worn out

Posted 19-Jan-2015
the building was old and worn out. Very little updating done in last decade. Needs help.
2 out of 5
by A verified travellerfrom KY

Could be a great hotel, but needs much work.

Posted 19-Jan-2015
Pros: Location
Cons: I don't think any hotel with high room rates should charge for parking. Hotel needs, and I believe is in the midst of, a total renovation.
Location: Chattanooga Aquarium, many downtown restaurants
Great location downtown with a lot of potential, but we noticed cockroaches in our room. We were unable to notify the front desk as our room phone didn't work. We were later upgraded to a large suite, which was spacious and clean, but sorely in need of an update.
3 out of 5
by A verified traveller

The hotel condition was disappointing

Posted 19-Jan-2015
The hotel was not in the best condition. I was disappointed. Was not happy I had to pay for parking. There was a massive lot, not like the Hotel had to pay for parking
4 out of 5
Recommended
for Everyone
by A verified travellerfrom atlanta

Great place with great much needed changes.

Posted 12-Jan-2015
I am Randall Forth and I stay evey few weeks at the choo choo. It's a great place especially building 3 . Please up date pool but don't take the falls. I was there Saturday night and the fall were off for the cold weather but the pool was frozen and the view was sptucular. The rooms are dated but it's comming along as well as the station as well. Glad to see Comide catch going in will bring new blood to the place. I will keep coming as long as I can afford it. It's a special place and glad someone saw its pontional before it was to late. I am a regular and a comped room would be a good return for such a good and honest review. Keep up the good work.