Ratings based on 1,562 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
79% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveller

Posted 22-Jan-2015
The terminal was great but we sit in traffic from south pittburg to the other side of Nicajack bridge for 4 hours and it cut back on our fun time at Chattanooga tn
2 out of 5
by A verified traveller

Old, dated, worn out

Posted 19-Jan-2015
the building was old and worn out. Very little updating done in last decade. Needs help.
2 out of 5
by A verified travellerfrom KY

Could be a great hotel, but needs much work.

Posted 19-Jan-2015
Pros: Location
Cons: I don't think any hotel with high room rates should charge for parking. Hotel needs, and I believe is in the midst of, a total renovation.
Location: Chattanooga Aquarium, many downtown restaurants
Great location downtown with a lot of potential, but we noticed cockroaches in our room. We were unable to notify the front desk as our room phone didn't work. We were later upgraded to a large suite, which was spacious and clean, but sorely in need of an update.
3 out of 5
by A verified traveller

The hotel condition was disappointing

Posted 19-Jan-2015
The hotel was not in the best condition. I was disappointed. Was not happy I had to pay for parking. There was a massive lot, not like the Hotel had to pay for parking
4 out of 5
Recommended
for Everyone
by A verified travellerfrom atlanta

Great place with great much needed changes.

Posted 12-Jan-2015
I am Randall Forth and I stay evey few weeks at the choo choo. It's a great place especially building 3 . Please up date pool but don't take the falls. I was there Saturday night and the fall were off for the cold weather but the pool was frozen and the view was sptucular. The rooms are dated but it's comming along as well as the station as well. Glad to see Comide catch going in will bring new blood to the place. I will keep coming as long as I can afford it. It's a special place and glad someone saw its pontional before it was to late. I am a regular and a comped room would be a good return for such a good and honest review. Keep up the good work.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Milwaukee, WI

The Chattanooga Choo Choo

Posted 12-Jan-2015
Pros: The breakfast buffet was good. The nostalgia of this place is really cool.
Cons: Major renovations being made so will go back to the hotel again when that happens. The hotel rooms need modernization.
Location: The location to attractions is convenient.
The Chattanooga Choo Choo Hotel is going through major renovations. The history of this place is Awesome and you can really feel an energy when you stand next to the trains and stand on the platforms as many people before us have. I will go back when the renovations are done. The breakfast was really good. We ate in the diner car and had pizza it was really good. I can see where the Chattanooga Choo Choo will really shine once again with renovations that are going to be made. Hotel accommodations adequate.
3 out of 5
Recommended
for Everyone
by A verified traveller

Been here before in warmer weather

Posted 10-Jan-2015
Unaware of renovations taking place. Cold bathroom/cold shower.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Aurora, IL

Historic Hotel with Great Ambiance

Posted 4-Jan-2015
Pros: Loved the history and the care taken with the restorations. The train cars are wonderfully done and comfortable.
Cons: Once the renovations are complete and things are open, it will be perfect.
Location: Near Lookout Mountain, some Civil War battlefields, an historic brewpub and the aquarium.
We stayed in a family car. There was one queen bed, a day bed and a trundle. Room space was ample for a family of three, including a teenager. Bathroom was larger than I expected being a train car. Bed was comfortable. Bathroom does not have its own heater and could be chilly if the weather is cold, but, for one night, it was not a problem. Loved, loved, loved the ambiance and the history of the station and the train cars. Most of the shops and restaurants were closed when we were there due to an ongoing restoration and renovation. However, you are in the historic district downtown and there are several places close by. The front desk employee at check-in was just excellent. She was personable and gave complete information about what was still open (we arrived after 9 PM) without being asked. She also gave us a coupon for 50% off the pizza in the dining car. We ate breakfast buffet for $9 per person in the hotel restaurant and found the selections good and food ample. A great stay for train or history lovers and families with kids. It would also be great for a romantic getaway for two. There is also a trolley car tour on site you can take around the train yard and gardens.
2 out of 5
by A verified traveller

Posted 2-Jan-2015
Pros: The only good part about our stay was the venue Track29 was only 150 yards from our room..
Hotel rooms are very outdated and need a lot of work. Bed did not even have a blanket and we had to turn up the very noisy heater just to stay warm. The only thing good about it was that it was only 150 yards from the Track29 Venue that we went to..
3 out of 5
Recommended
for Families
by A verified travellerfrom Florida

Choo Choo train car

Posted 30-Dec-2014
Pros: My son loved being in the train car, but even he was weary of the bathroom. The hotel lobby is beautiful The breakfast buffet was great
Cons: Redo the bathrooms
Location: A bunch a run down empty buildings across the street from the hotel. You are close to the aquarium.
We paid extra to stay in a train car. While the sleeping area was nice, the bathroom was a dump. Ran out of hot water after the first person took a shower. You would think if your going to charge more for a room, it should be in better shape. So either the rest of the place is a dump, or they just don't care what people think.