Ratings based on 1,379 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller from Tennessee
Pros: History and nostalgia.
Cons: Most things. Restoration very much needed. The city AND state need to get behind this landmark and help in restoration and remodeling.
Location: Not too bad. Looks like new things continue to open up
Just an overnight getaway with my husband. Always wanted to visit. Room was clean and the king size bed was great. Bathroom was clean. It was very nice.
for Familiesby A verified traveller from southern Illinois
Pros: The lobby is a breathtaking old train station. There are several nice restaurants within the hotel complex which allows you to remain in the hotel.
Cons: Since there are 4 separate hotels within the Choo Choo it requires a great deal of walking every time you go out. Golf cart rides would be nice..
Location: Free shuttle buses take you from the Choo Choo to anywhere in the city. Great to not have to find places and parking. MANY excellent restaurants.
This hotel was an old railway station. It offers really neat train car rooms as well as regular hotel rooms. While the regular rooms aren't anything special, they were clean and the beds were comfortable.
by A verified traveller
Pros: The bathroom had bright lights.
The location of the hotel is convenient for those on a road trip. Our room in Hotel 1 was substandard. The sink faucet, though new, was frozen. We could hardly move it. The sink backed up. There was a black ring around the bottom of the toilet. The bathroom door hinges were rusted. The hotel needs major repair.
by A verified traveller from Ms
week-end tripPosted 21-Oct-2014
Pros: The history of the hotel
Location: Enjoyed the resturants and senery
the hotel was not as well kept as I had hoped.When we arrived, we had plenty of towels but only one bathcloth. My husband were the only ones in the rooms but still you would have thought we would have had at least 2bathclothes. All in all I guess that it was an ok stay.The breakfast buffet was wonderful and the waitresses were helpful and curtious.
by A verified traveller
Hotel front desk Emploee should seek another career path. Hospitality is not his strong suit. In general, the hotel was in major disrepair. Dirty stairway and hallway carpets. Wall paper soiled and coming of at the edges in halls and our room. Ceiling looked like they had water damage at some point and were deteriorated. Just generally did NOT feel clean to me.
by A verified traveller from Michigan
Can't wait to see the completed renovationPosted 19-Oct-2014
Pros: We loved the unique character. Next time we would like to try the train car rooms.
Cons: Overall upkeep.
Location: We loved walking around the area and the unusual building structures. Looks like a lot of growth and revitalization going on in this area of downtown.
Such a unique hotel and setting. It's in the middle of a renovation so we are excited to see what they can do with it. Disappointed in the condition of current rooms, pool, and restaurant. It has huge potential. Glad we didn't pay full rates as this point in time.
by A verified traveller
The hotel was in a great location to downtown but horrible conditions . Please find somewhere else to stay- need updates ! Did not feel clean. Very very outdated.
for Everyoneby A verified traveller from Clarksville, Tennesse
Historic hotelPosted 17-Oct-2014
This hotel could use some maintenance. The drains in the sink and tub were very slow draining. It was a one time historical experience.
for Everyoneby A verified traveller
Needs updatingPosted 16-Oct-2014
Pros: The location and the price.
We were given a room that clearly had been used, the beds rumpled, soap package opened, wastebasket with trash. The hotel quickly sent a security man with the keys to a room nearby, but we were tired and there was no excuse for the problem. The hotel is in a convenient location and well priced, but serious updating is needed.
for Everyoneby A verified traveller from houston
Always wanted to stay in an old sleeper trainPosted 15-Oct-2014
Pros: The lobby is gorgeous, and the train car was charming.
Cons: Breakfast was seriously overpriced and was not much better than the free breakfast offered with many hotels. And the price didn't include coffee.
Location: The trolley is just across the street to take you to the river area. We ate there, and walked back. Nice chocolate place nearby
We love everything old, and wanted to stay in one of the old sleeper cars at the Choo Choo. The room was very spacious, well decorated and very comfortable. Surprisingly quiet. Bathroom was small, which should be expected. Overall, extremely charming - probably one of my favorite places to stay ever. Seemed a little bit chintzy to charge for parking on their own lot, however. It is undergoing renovation, so some areas are shut down.