Standard Room, 1 Queen Bed

Reviews of Saxony Motel

2.5 out of 5
Saxony Motel
521 Grand Ave East, Chatham-Kent, ON

Reviews

8.2

Very good

Rating 10 - Excellent. 342 out of 1005 reviews" "
Rating 8 - Good. 436 out of 1005 reviews" "
Rating 6 - Okay. 160 out of 1005 reviews" "
Rating 4 - Poor. 40 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nitiraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best value for $$! Way cleaner than most places at this price point. Stayed here for 4 nights while doing a course in Chatham.
Stayed 4 nights in Mar 2024
Response from Saxony Motel Team on Mar 22, 2024
Hi Nitiraj,Greetings!!!Thank you for staying with us. We really appreciate your kind words! Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice. Both times a beautiful clean room friendly staff.
Stayed 1 night in Mar 2024
Response from Saxony Motel Team on Mar 22, 2024
Hi Todd,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
close to work locations and lots of food locations
Stayed 3 nights in Mar 2024
Response from Saxony Motel Team on Mar 21, 2024
Hi Gavin,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Saxony Motel Team on Mar 17, 2024
Hi Michael,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelt so clean every time I went in there only stayed 1 night but will definitely use this hotel again wasn’t too expensive and the deposit was only 100
Stayed 1 night in Mar 2024
Response from Saxony Motel Team on Mar 14, 2024
Hi Brittany,Greetings!!!Thank you for staying with us. We are glad that you are satisfied with room and motel policies. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was the bedding. Overall it was an ok stay
Stayed 2 nights in Mar 2024
Response from Saxony Motel Team on Mar 13, 2024
Hi Crystal,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

4/10 Poor

Lynda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had high ratings which is why I booked the stay. It is a motel, nothing more. The walls in the room were filthy, they had drip marks. The lamps on the tables were stained. The counters were sticky and we did not attempt to walk on the floor without shoes. We chose not to shower and just hand wash by the sink. The white wash cloths were discoloured which I questioned whether they were clean. There is no safety lock on the door, so we put a chair in front of it while we slept. The breakfast was a 3x4 table top that had frozen items and not much selection or anything appealing to grab and go. You have to pay for your stay when you arrive and a $100 deposit is required for the room. The deposit is refunded back to you after the staff go to the room and check it upon check out. Definitely not my preference for a place to stay. Next time I will pay the extra $100 and stay at the comfort inn.
Stayed 2 nights in Mar 2024
Response from Saxony Motel Team on Mar 11, 2024
Hi Lynda,Sorry for the inconvenience, hope you would reconsider us for your future accomodation needs.Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saxony Motel Team on Mar 5, 2024
Hi David,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Saxony Motel Team on Mar 5, 2024
Hi Peter,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Saxony Motel Team on Mar 4, 2024
Hi Gabriel,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Chelsea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean rooms friendly staff
Stayed 1 night in Feb 2024
Response from Saxony Motel Team on Feb 25, 2024
Hi Chelsea,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

6/10 Okay

John

Liked: Cleanliness
Not the best area of town
Stayed 1 night in Feb 2024
Response from Saxony Motel Team on Feb 23, 2024
Hi John,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

Devon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 2 complaints i have is the draft that comes from the door as the door doesnt seal well and the breakfast doesnt have a very good selection and the croissants and muffins tend to be hard
Stayed 2 nights in Feb 2024
Response from Saxony Motel Team on Feb 20, 2024
Hi Devon,Greetings!!!Thank you for staying with us. We appreciate your feedback, we will consider resolving the issues. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No sink stoppers..used face cloth Bed lamp switch not working..came on.. wouldn't turn off.. lol. Unplug. Compfortable..warm.. and clean.. had a good stay
Stayed 2 nights in Feb 2024
Response from Saxony Motel Team on Feb 15, 2024
Hi Frederick,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Loud talkers at 1 am. No respect that the walls are thin. Room is good for the price though and its ok. We would stay again
Stayed 1 night in Feb 2024
Response from Saxony Motel Team on Feb 5, 2024
Hi Daniel,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Ashlynn

Stayed 1 night in Feb 2024
Response from Saxony Motel Team on Mar 21, 2024
Hi Ashlynn,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Family run businesses…not the ritz but comfortable.
Stayed 1 night in Feb 2024
Response from Saxony Motel Team on Feb 3, 2024
Hi David,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Devon

Stayed 1 night in Jan 2024
Response from Saxony Motel Team on Feb 13, 2024
Hi Devon,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Alec, Panorama

Stayed 1 night in Jan 2024
Response from Saxony Motel Team on Feb 13, 2024
Hi Alec,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room, very good rates.
Stayed 1 night in Jan 2024
Response from Saxony Motel Management on Jan 15, 2024
Hi Anil,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

6/10 Okay

Candace

Travelled with family
Disliked: Staff & service, amenities
Old motel. Definitely not an 8.0 as advertised on Expedia.ca. Very poor breakfast
Stayed 1 night in Dec 2023
Response from Saxony Motel Team on Jan 13, 2024
Hi Candace,Greetings!!!Thank you for sharing your feedback. We apologize for falling short of your expectations. Your input is valuable, and we hope to welcome you back for an improved experience.Thanks & Regards,Saxony Motel Team

8/10 Good

John

Travelled with partner
Liked: Staff & service
Rooms are not properly maintained,bathroom fan and heater fan extremely noisy,couldn’t sleep without ear plugs.
Stayed 3 nights in Jan 2024
Response from Saxony Motel Team on Jan 11, 2024
Hi John,Greetings!!!Extremely sorry to hear that you have bad experience. Hope you would give us another chance to serve you better in the future.Thanks & Regards,Saxony Motel Team

8/10 Good

Cynthia, Oshawa

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Response from Saxony Motel Team on Jan 10, 2024
Hi Cynthia and Robson,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

JENNIFER

Stayed 1 night in Jan 2024
Response from Saxony Motel Team on Jan 9, 2024
Hi Jennifer,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Jigar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Saxony Motel Team on Jan 9, 2024
Hi Jigar,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Nicolle

Stayed 4 nights in Jan 2024
Response from Saxony Motel Team on Jan 9, 2024
Hi Nicolle,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

8/10 Good

Jason

Travelled with partner
Response from Saxony Motel Team on Feb 13, 2024
Hi Jason,Greetings!!!Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

6/10 Okay

Devon

Travelled with family and small children
Liked: Staff & service
Overall not bad. Price was good. Breakfast is very limited. Clean for the most part just dont look under the furniture. Staff are friendly and polite.
Stayed 1 night in Dec 2023
Response from Saxony Motel Team on Jan 5, 2024
Hi Devon,Thank you for staying with us. Looking forward to welcoming you soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Anne Marie

Stayed 1 night in Dec 2023
Response from Saxony Motel Team on Dec 29, 2023
Hi Anne Marie Kyle,Thank you for staying with us. Looking forward to welcoming you soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Saxony Motel Team on Dec 29, 2023
Hi James,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

2/10 Terrible

Glen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Police were at hotel. Dirt on the ceiling, dirt on floor in bathroom. Pressure treated wood under bathroom sink. Smelled like natural gas was leaking up stairwell and had ash trays outside.
Stayed 1 night in Dec 2023
Response from Saxony Motel Team on Dec 16, 2023
Hi Glen,Sorry to hear that you have bad experience. Hope you would give us another chance to serve you better in future.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Saxony Motel Team on Dec 15, 2023
Hi Jen,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Saxony Motel Team on Dec 11, 2023
Hi David,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

2/10 Terrible

Beverley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are not comfortable at all. The furniture is out dated.
Response from Saxony Motel Team on Feb 7, 2024
Hi Beverley,Greetings!!!Thank you for staying with us. Sorry for the inconvenience, Hope you would give us another chance to serve you better in the future.Thanks & Regards,Saxony Motel Team

8/10 Good

Crystal

Stayed 1 night in Dec 2023
Response from Saxony Motel Team on Dec 29, 2023
Hi Crystal Ryan,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Poornima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Saxony Motel Management on Nov 29, 2023
Hi Poornima,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

2/10 Terrible

Min

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Saxony Motel Management on Nov 28, 2023
Hi Min,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

10/10 Excellent

Robert, Grand Cayman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of room amenities for the price.
Stayed 1 night in Nov 2023
Response from Saxony Motel Management on Nov 28, 2023
Hi Robert,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ren at the front desk was awesome!
Response from Saxony Motel Team on Feb 13, 2024
Hi Ella,Greetings!!!Thank you for the positive review and staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Lyn

Stayed 1 night in Nov 2023
Response from Saxony Motel Team on Dec 15, 2023
Hi Lyn,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Team

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Saxony Motel Management on Nov 21, 2023
Hi Gerard,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities
A clean, basic room. Excellent value.
Stayed 2 nights in Nov 2023
Response from Saxony Motel Management on Nov 18, 2023
Hi Lois,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have been returning to Saxony for many years. It is a very good place to stay. Quiet, clean and in a good location. I work in the area and will return again. Thanks for a nice stay!
Stayed 4 nights in Nov 2023
Response from Saxony Motel Management on Nov 13, 2023
Hi Greg,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

10/10 Excellent

jennifer

Stayed 1 night in Nov 2023
Response from Saxony Motel Management on Nov 13, 2023
Hi Jennifer,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

10/10 Excellent

Kerri

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Nov 2023
Response from Saxony Motel Management on Nov 11, 2023
Hi Kerri,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Saxony Motel Management on Oct 28, 2023
Hi Alfred,Thank you for staying with us. Looking forward to welcome you again soon.Thanks & Regards,Saxony Motel Management

8/10 Good

Shawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Saxony Motel Management on Oct 28, 2023
Hi Shawn,Thank you for staying with us. Looking forward to welcome you again soon.Thanks & Regards,Saxony Motel Management

6/10 Okay

Lorie

Travelled with group
Disliked: Staff & service, property conditions & facilities
Adequate for the money
Stayed 1 night in Oct 2023
Response from Saxony Motel Management on Oct 28, 2023
Hi Lorie,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

8/10 Good

Peter

Liked: Cleanliness, staff & service
Just fine for the $.
Stayed 1 night in Oct 2023
Response from Saxony Motel Management on Oct 17, 2023
Hi Peter,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, large rooms and friendly service!
Stayed 1 night in Oct 2023
Response from Saxony Motel Management on Oct 15, 2023
Hi Nancy,Thank you for staying with us. Looking forward to welcoming you again soon.Thanks & Regards,Saxony Motel Management