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Reviews of Quality Inn Airport South

2 out of 5
Quality Inn Airport South
4825 Wallingford Street, Charlotte, NC

Reviews

5.8
Rating 10 - Excellent. 56 out of 397 reviews" "
Rating 8 - Good. 91 out of 397 reviews" "
Rating 6 - Okay. 82 out of 397 reviews" "
Rating 4 - Poor. 70 out of 397 reviews" "
Rating 2 - Terrible. 98 out of 397 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Does not look like the picture at all. Needs cleaned up, painted, and new parking lot due to holes out of the asphalt.
Stayed 1 night in Apr 2019

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A hard no from me next time
Will not do this one again. Fire alarm was hanging from ceiling by a wire. Hotel is right next to a strip club which probably contributes to the shady clientele staying at the hotel. I'm sure human trafficking, prostitution and drug dealing takes place at this hotel. The hotel needs a major facelift and new owners. Until then no more.
Stayed 2 nights in Aug 2019

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic very noisy coffee machine didn’t work. Breakfast terrible.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Property was very close to major attractions/events in charlotte
Stayed 2 nights in Jul 2019

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

2/10 Terrible

Keith

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was located in a really bad neighborhood, there was a gentleman club around the corner!!!
Stayed 2 nights in Jul 2019

4/10 Poor

K

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and professional. Yet that is all the praise we could give. The room we were assigned was not ready for us and were given a different room. We woke up with suspicious bites. To be fair, we may have gotten them prior to sleeping. The noise outside was constant. We had to ask the staff to address some of our neighbors late at night. The treadmill in the fitness room did not work. The rest of the fitness area offered little. The shower and sink were half broken. Of all the hotel stays I've had, this ranks as one of the worse.
Stayed 3 nights in Jul 2019

2/10 Terrible

UnhappyGuest

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were scared to stay there during our stay. Drug addicts behind the hotel and a man walking all night in front of our door. Not only that the bathroom had roaches and I sat a drink down and my cup had a roach in it
Stayed 4 nights in Jul 2019

6/10 Okay

Sue

Liked: Cleanliness
Disliked: Staff & service
We stayed two nights. When we returned to our room one night, our keys didn’t work and our room hadn’t been serviced.
Stayed 2 nights in Jul 2019

2/10 Terrible

Crystal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Drug infested
By far the worst hotel ive ever stayed in. As soon as we arrived we were approached by a man selling drugs. We got in our bed for the night around 3am and every hour a man knocked on the door asking if we wanted to buy dope we reported it multiple times and nothing was done. It was the most unsafe place for 2 women to stay that ive ever seen and ive slept in New York city
Stayed 1 night in Jul 2019

10/10 Excellent

sandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Stayed 2 nights in Jul 2019

6/10 Okay

Tamika

Disliked: Staff & service, property conditions & facilities
Just OK
The hotel was conveniently located but we weren't happy with the service and condition. We had to ask repeatedly for towels and wash clothes. We had only 1 wash cloth for 4 people and were told they had no more. Breakfast wasn't much and the room smelled like cigarettes and we asked for non smoking.
Stayed 2 nights in Jul 2019

4/10 Poor

Lori, Lenoir, NC

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a very old building. The furniture was nice. The bed was fantastic! The variety of TV channels was poor (i.e. news, sports & Spanish). The remote control was difficult, e.g. had to push buttons exactly right to work. The hotel advertised black out curtains, which is very important to me. The curtains were black out but didn't close all the way and still allowed sunlight in on each side. The primary reason I'm giving this stay a 😕 is because I found 2 baby cockroaches in the room during my stay. There was a customer at the front desk when I checked out so I chose not to discuss the cockroaches at that time. I stayed in Room 337. Staff were excellent!
Stayed 1 night in Jul 2019

8/10 Good

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Stayed 1 night in Jul 2019

8/10 Good

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Jul 2019

8/10 Good

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Vickie on Jul 8, 2019
Thank you for your review

6/10 Okay

Gwyn

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This property was in disrepair. The carpet was torn on the elevator and the room. A trip hazard. Room was not cleaned during my stay.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
I didn’t like the fact that there were people hanging out all times of the night
Stayed 1 night in Jun 2019
Response from Vickie on Jul 8, 2019
Thank you for bringing this issue to my attention. I will address this with my staff and take the appropriate steps to make sure this does not happen again.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
After booking this property over the phone with an expedia agent I was told that they had a free 24/7 airport shuttle with the option of paying 4$ a day for parking. Once I arrived to check in, I was made aware that their airport shuttle started at 6am so that would not accommodate my 5am flight. I ended up driving to the airport and paying their daily cost for long term parking. I'm upset that i was lied to about the number 1 amenity I was in search of.
Stayed 1 night in Jun 2019
Response from Vickie on Jul 8, 2019
I am very sorry to hear of the shuttle issue you experienced. I will be reaching out to Expedia to be sure they are aware of our shutle hours.

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019
Response from Vickie on Jul 8, 2019
Thank you for your great review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Vickie on Jul 8, 2019
Thank you for your great review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality/Value for low price
I was amazed at the quality of service, building and breakfast for a lower range priced hotel. We were just looking for somewhere to crash halfway home from visiting family. Turned out to be lovely, granite walls in the bathroom, luxury quality bedding, great air conditioning and fast elevator. The neighborhood seemed a little scetchy when we first arrived but in the morning we saw it was just around the corner from a group of high end hotels. I loved that they had real sausage gravy and biscuits. The lobby is lovely as well!
Stayed 1 night in Jun 2019
Response from Vickie on Jul 8, 2019
Thank you for your great review!

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Vickie on Jul 8, 2019
We appreciate your great review!

10/10 Excellent

Latressa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
I really enjoy my stay. The room was clean and very close to my destination. Both receptionists were very friendly and helpful
Stayed 1 night in May 2019
Response from Vickie on Jul 8, 2019
Thanks you! We appreciate your business!

10/10 Excellent

Ayomide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and neat
It was amazing and interesting
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was too busy on her phone to even greet us. Didn’t tell us about any amenities. We went to go to our room and the stairwell was locked. She didn’t tell us that. When we finally got to our room it had someone else’s stuff in it. We ended up staying somewhere else
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Vickie on Jul 8, 2019
Thank you for your great review!

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Vickie on Jul 8, 2019
We appreciate your great review!

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was seedy at best, I was created by what learned were workers smoking by the entry in the middle of the day. My room reeked of cigarettes and marijuana. The neighbors stood outside of my hotel room window smoking every 15 mins with her husband. Staff were circling the building, people were working on their cars in the lot, it looked as if there was a lot of illegal activities going on. I left immediately, within 1 hour of checking in. Run don’t walk, cheap but not worth it.
Stayed 2 nights in May 2019
Response from Vickie on Jul 8, 2019
We are sorry to hear that you did not enjoy your stay with us.. We hope in the fuure you will choose to give us another try.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from Vickie on Jul 8, 2019
Thank you!

8/10 Good

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Vickie on Jul 8, 2019
Thank you!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad. They gave me a non-smoking room, but it smelled terrible with the smoke. I asked to change the room, so they changed it. I felt little better, but after sometime, especially during night, it smelled with the smoke. I couldn’t sleep properly due to this. I wouldn’t recommend this hotel to anyone.
Stayed 1 night in May 2019
Response from Vickie on Jul 8, 2019
We are very sorry to hear that you were not happy with your stay. We hope in the future you will choose to give us another try.

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

Kandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Andrea

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fine for the price. Breakfast was not great, just not a lot of options.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only downfall was the room smelled funny when I first arrived.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location and I liked the door lock for the refreshment area and also for the steps outside the building it made us feel more secure
Stayed 1 night in Apr 2019

4/10 Poor

teresa

Liked: Staff & service, room comfort
Staying in the slum?
domestic violence, drug deals and an unneutered pitbull all on my floor. After we moved rooms, the new room smelled strongly of smoke and we had to move again. We were there for 3 nights. i would have left but we had prepaid and couldn't get our money back. Finally on our 3rd night security did something and some of the perpetrators were evicted. The security men did NOTHING the first 2 nights and didn't even set foot on our floor. The ladies at the front desk tried to be accomodating.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the girls at the counter was really helpful and made the best she could to make my stay as comfortable as it could. Best thing of this hotel is that breakfast is included. Some other staff wasn't polite enough. The man in charge of the hotel shuttle looked mad and made some rude comments. The room was fine, but the outside of the hotel was a disaster.
Stayed 2 nights in Apr 2019

6/10 Okay

Amaiya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
No amenities available at all. Plenty of drug users in the area.
Stayed 1 night in Mar 2019